DownUnderWatches Reviews 

530
•
TrustScore 4.5 uit 5

4,7

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Quality watches, great prices and very reliable. The order process is easy, your purchase can be tracked all the way with fast delivery to your door by DHL. I have bought a number of watches over the... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Watch arrived faster than expected, and faster than anywhere else was advertising. Ordering was easy, the whole process was smooth and I am impressed. Will definitely use them to buy watches in futu... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The order was given 10 pm via the website, acknowledged the next morning, and the next morning advised the watch is on its way from Singapore. Expected a bit of a wait, but one day and one night lat... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Ordering a Seiko watch from these guy’s website was easy and straightforward. Prompt service and delivery to regional South Australia (7 days) especially at this time of the year (Xmas & New Year) was... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Horlogerie

Geschreven door het bedrijf

Ask any Australian and they will confirm that the watch they wear on their wrist matters to them – this is why downunderwatches.com brings to its lovely Australian customers, the very latest and best in watch design, accuracy, and functionality. Our sales have been on a growth path ever since this online portal was launched. This tells us that when it comes to stocking the most beautiful and functional watches, we are doing the right thing. This we feel, is the reason for us having so many repeat customers. We like to think of them as ‘our friends’. Although we can’t offer you a beer here on our website, we hope you feel welcome and enjoy scrolling through our awesome collection of watches. If there is any particular watch you are looking for, please don’t hesitate to contact us – will do our best to procure it for you; we are here to help.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

530 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 maand

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,7

Alle reviews

(530)

27 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

i was pleasantly surprised with the…

i was pleasantly surprised with the speed of delivery. I was looking for a slim watch that is strong enough to take the punishment i dish out. Their website gives the case dimensions when even the manufacturers' sites don't.
After spending nearly 12hrs on the computer looking for a watch that meets my specs; Slim (<8mm), sapphire crystal, quartz, 100m WR and metal strap i found that NO website allowed a search on individual parameters such as these. They all allowed a search based on gender, some on style (sport, dress) but even a manufacturers matrix didn't meet my needs. Down Under Watches do have a full description once a watch is chosen by photo. I was able to 'open in new tab' a number of watches that i liked the look of and then go through the specs and find one that offered the least compromise. A Seiko SGG series.

15 februari 2020
Review zonder uitnodiging
Logo DownUnderWatches

Antwoord van DownUnderWatches

Dear Jim,

We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth.

We look forward to serving you again in the near future.

If you have any query please contact us on cs@downunderwatches.com

Best Regards,
Sally

Beoordeeld met 5 van de 5 sterren

Great service and very competitive…

Great service and very competitive prices.
The watch i ordered was delivered in an expedient manner, came well packaged and was in perfect condition and working order. Would highly recommend DownUnderWatches.

11 februari 2020
Review zonder uitnodiging
Logo DownUnderWatches

Antwoord van DownUnderWatches

Dear Edmond,

On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.

We look forward to serving you again in the near future.

If you have any query please contact us on cs@downunderwatches.com

Best Regards,
Sally

Beoordeeld met 5 van de 5 sterren

First class service

First class service, great price, and fast secure tracked delivery.
Perfect

10 februari 2020
Review zonder uitnodiging
Logo DownUnderWatches

Antwoord van DownUnderWatches

Dear Peter,

We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth.

We look forward to serving you again in the near future.

If you have any query please contact us on cs@downunderwatches.com

Best Regards,
Sally

Beoordeeld met 5 van de 5 sterren

Thanks Team

Thanks Team

Busy building my watch collection and can confirm Down Under Watches will deliver your watch as described in a timely manner!

Looking forward to receiving my next time piece.

Regards Mark

8 februari 2020
Review zonder uitnodiging
Logo DownUnderWatches

Antwoord van DownUnderWatches

Dear Mark,

On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.

We look forward to serving you again in the near future.

If you have any query please contact us on cs@downunderwatches.com

Best Regards,
Sally

Beoordeeld met 5 van de 5 sterren

Fast, reliable, responsive

Initially had to cancel my order after a choice issue - the customer service team was quick to respond and cancelled before dispatch. Second order arrived in 48 hours without a hitch - watch just as advertised! Thanks DownUnderWatches team, hope to return to make further purchases.

5 februari 2020
Review zonder uitnodiging
Logo DownUnderWatches

Antwoord van DownUnderWatches

Dear Rusiru,

We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth.

We look forward to serving you again in the near future.

If you have any query please contact us on cs@downunderwatches.com

Best Regards,
Sally

Beoordeeld met 4 van de 5 sterren

Citizen watch

I received the watch that I ordered in under a week. I am slightly disappointed that down under watches are not Australian based and therefore do not get the 5 year Australian guarantee that Citizen offers, instead only 1year international warranty. However it was considerably cheaper. Hopefully this does not prove to be a false economy.

2 februari 2020
Review zonder uitnodiging
Logo DownUnderWatches

Antwoord van DownUnderWatches

Dear Fiona,

On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy. We are based in Singapore. all watches are sent from there. We always try to give the best service to our customers.

If you have any query please contact us on cs@downunderwatches.com

Best Regards,
Sally

Beoordeeld met 5 van de 5 sterren

Item was delivered quickly and as…

Item was delivered quickly and as described. Quality customer service

31 januari 2020
Review zonder uitnodiging
Logo DownUnderWatches

Antwoord van DownUnderWatches

Dear Adam,

We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth.

We look forward to serving you again in the near future.

If you have any query please contact us on cs@downunderwatches.com

Best Regards,
Sally

Beoordeeld met 5 van de 5 sterren

I’ve bought 3 g-shock watches from down…

I’ve bought 3 g-shock watches from down under watches. The watches are legit... the delivery time has been excellent- I ordered my last watch on a Wednesday and it arrived by Friday (to Australia). Excellent service

25 januari 2020
Review zonder uitnodiging
Logo DownUnderWatches

Antwoord van DownUnderWatches

Dear Lee,

On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.

We look forward to serving you again in the near future.

If you have any query please contact us on cs@downunderwatches.com

Best Regards,
Sally

Beoordeeld met 5 van de 5 sterren

Very good service from Singapore.I…

Very good service from Singapore.I received my watch in good order faster than I can get from local sellers.

13 januari 2020
Review zonder uitnodiging
Logo DownUnderWatches

Antwoord van DownUnderWatches

Dear Cheng,

On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.

We look forward to serving you again in the near future.

If you have any query please contact us on cs@downunderwatches.com

Best Regards,
Sally

Beoordeeld met 5 van de 5 sterren

Speedy delivery

Speedy delivery, packed well for shipping and exactly as described. This is the third watch I've bought from you - keep up the great work!

13 januari 2020
Review zonder uitnodiging
Logo DownUnderWatches

Antwoord van DownUnderWatches

Dear Benjamin,

We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth.

We look forward to serving you again in the near future.

If you have any query please contact us on cs@downunderwatches.com

Best Regards,
Sally

Beoordeeld met 5 van de 5 sterren

Great price,communication and fast…

Great price,communication and fast delivery

10 januari 2020
Review zonder uitnodiging
Logo DownUnderWatches

Antwoord van DownUnderWatches

Dear Lynn,

On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.

We look forward to serving you again in the near future.

If you have any query please contact us on cs@downunderwatches.com

Best Regards,
Sally

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service, the quality of the product is excellent.
Will definately use this site again.

31 december 2019
Review zonder uitnodiging
Logo DownUnderWatches

Antwoord van DownUnderWatches

Dear Jackie,

We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth.

We look forward to serving you again in the near future.

If you have any query please contact us on cs@downunderwatches.com

Best Regards,
Sally

Beoordeeld met 1 van de 5 sterren

Total Scam web page no phone number to contact them?

Tried to call them in relation to a watch i wanted to buy and aks them questions, also send email in relation to the watch all the codes and reference numbers off the web page was also sent, it 3 days now no reply and also the phone number which was on the web page is no longer there also they have 2 different addresses ,one for office i suppose and the other is for returns of good. For a company which provides false information, its totaly illegal and how on earth are you going to contact them if you do have a problem, what by email only, really i don't think so, like the first review on its own web page its a scam and sell copies of the so called watches mixed in with real manufactures watches, so its like a lucky dip really ?

31 december 2019
Review zonder uitnodiging
Logo DownUnderWatches

Antwoord van DownUnderWatches

Dear Marin,

We could not find any associated order. Are you sure you placed the order at our store and not any other store? If so, please let us know your full name, order no. and email address that would have been associated with your Order. We will ensure that your issues are addressed.

If you have any query please contact us on cs@downunderwatches.com

Best Regards,
Sally

Beoordeeld met 1 van de 5 sterren

An unauthorised seller of fake watches based in Singapore

Unfortunately, Downunder Watches is a scam. They're an unauthorised seller of watches, which basically means the warranty that the watch comes with is invalid. I know this as I bought a Seiko watch from Downunder Watches in Nov 2018. 9 months later the watch either began losing time or would simply stop dead. After contacting Downunder Watches they advised me to contact Seiko in order to fix it. I contacted Seiko who advised me to send them the watch along with the warranty, which I did. Once received, they informed me I would have to pay for the watch to be fixed myself as the warranty is not valid as Downunder Watches are not an authorised seller of Seiko watches. When I contacted Downunder Watches they initially ignored all of my emails. Try calling Downunder Watches - you will find the number always goes straight to voicemail. Leave a message and you'll never get a response. I eventually got a response from Downunder Watches via email saying they would give me either 20% of what I paid for the watch back or I could send it to them to fix it - by the way, they're actually based in Singapore, not Australia as they would like you to believe. Read other reviews and they'll confirm how Downunder Watches promise to cover all costs of shipping but never do. Basically, Downunder Watches is a scam, a company that illegally sells watches with a "100% guarantee and warranty" which is nothing but a lie. I've currently forwarded all information on from Seiko to both Paypal and American Express which is how I paid for the watch for them to investigate. Do not buy from this company as the watches, along with the warranty are fake.

28 december 2019
Review zonder uitnodiging
Logo DownUnderWatches

Antwoord van DownUnderWatches

Dear Ryan,

The watch is a 100% authentic watch. The watch is under warranty from Seiko. The local service center should honor the warranty, however if they refuse (it happens at times since the watch was purchased outside of their country), we can help you repair . If they are asking you to pay you can ask them to return the watch back to you and then send it to us for repair.
We always try to give the best service to our customers.

If you have any query please contact us on cs@downunderwatches.com

Best Regards,
Sally

Beoordeeld met 5 van de 5 sterren

Fast delivery

Fast delivery, Good packing, Item as advertised, Fair price, Will buy again.
Have not checked watch yet.

One problem - Wish watch sellers would specify the watch Band lengths as some older watch brands are sold out of links/bands and one has to get a generic band which is a hassle and does not look to good on an expensive watch.

23 december 2019
Review zonder uitnodiging
Logo DownUnderWatches

Antwoord van DownUnderWatches

Dear Tony,

On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.

We look forward to serving you again in the near future.

If you have any query please contact us on cs@downunderwatches.com

Best Regards,
Sally

Beoordeeld met 5 van de 5 sterren

Could not be happier with the service…

Could not be happier with the service received from Down Under Watches. Excellent prices, lightning fast delivery. Ordered on a Tuesday at midday and was delivered to Perth, Australia on Friday. Will be purchasing from again.

20 december 2019
Review zonder uitnodiging
Logo DownUnderWatches

Antwoord van DownUnderWatches

Dear Chris,

We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth.

We look forward to serving you again in the near future.

If you have any query please contact us on cs@downunderwatches.com

Best Regards,
Sally

Beoordeeld met 5 van de 5 sterren

I was surprise how quick and fast my…parcel arrived

I was surprise how quick and fast my parcel arrived i am telling you men and ladies buy from here my next purchase will be from here thank you Down Under Watches

16 december 2019
Review zonder uitnodiging
Logo DownUnderWatches

Antwoord van DownUnderWatches

Dear NES,

On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.

We look forward to serving you again in the near future.

If you have any query please contact us on cs@downunderwatches.com

Best Regards,
Sally

Beoordeeld met 4 van de 5 sterren

Orient diver

The whole experience purchasing with down under was great. The price was very competitive and the watch arrived in pristine condition.
The watch did come from Singapore (which I don't have a problem with) but arrived very quick. I did have to work out a delivery time with DHL, which ive never had to do before. it was little confusing at first but once I figured it out, the watch arrived exactly when stated.
With my first purchase through Down Under, I would defintely recommend.

13 december 2019
Review zonder uitnodiging
Logo DownUnderWatches

Antwoord van DownUnderWatches

Dear Gav,

We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth.

We look forward to serving you again in the near future.

If you have any query please contact us on cs@downunderwatches.com

Best Regards,
Sally

Beoordeeld met 4 van de 5 sterren

Buying a new watch from DownUnderWatches

Very quick delivery and well-packaged, so the watch seems great (only had it for 2 hours!)
I usually only buy from Australian ebay sites so it was disappointing that the watch came from Singapore, even though ebay said the item location was Sydney.

13 december 2019
Review zonder uitnodiging
Logo DownUnderWatches

Antwoord van DownUnderWatches

Dear Phil,

We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth. Watches are shipped from our Singapore warehouse and it is clearly mentioned on shipping page of our website.

We look forward to serving you again in the near future.

If you have any query please contact us on cs@downunderwatches.com

Best Regards,
Sally

Beoordeeld met 5 van de 5 sterren

Fast service, great watch

Fast service, great watch
Fast delivery (ordered 6/12/2019 from Singapore, received 11/12/2019 in Melbourne), watch is exactly as described, complete with international Seiko warranty. Will definitely consider DownUnderWatches again.

11 december 2019
Review zonder uitnodiging
Logo DownUnderWatches

Antwoord van DownUnderWatches

Dear Ron,

On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.

We look forward to serving you again in the near future.

If you have any query please contact us on cs@downunderwatches.com

Best Regards,
Sally

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer