Ebac Ltd Reviews 

8.294
•
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Ordered from Ebac direct. Have an Ebac in my conservatory for the last 5 years and wanted one for my upstairs too. The website was easy to use and gave me all the information I needed about the produc... Toon meer

Beoordeeld met 5 van de 5 sterren

Easy to order & quick delivery. Bought 4650e to replace our old (but still working) dehumidifier. Early days, but the smart feature seems to be working well. Machine turns on & off throughout the d... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I spent a lot of time looking at different dehumidifiers before settling on buying my Ebac model. Up to now it is proving very efficient in removing moisture in my bungalow. Bought the castors which... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Have had your dehumidifiers for many years now, am currently on no3 and they do exactly what they are designed for.The only issue i have is about the casing which isn't as robust as the others i have... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Fabrikant

Geschreven door het bedrijf

We have one fundamental philosophy; understand our customers and engineer innovative products which meet their needs better than anyone else in the market. Our current chairman John Elliott founded Ebac in 1972. Starting as a one-man business, over the last five decades, Ebac has grown into an international manufacturer whose innovation has seen great success in the dehumidifier, water cooler, washing machine and heat pump markets.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

8K reviews

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4,7

Alle reviews

(8.294)

1.531 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

This is our second Ebac dehumidifier

This is our second Ebac dehumidifier. Both in use. Our ground floor bedroom (at sea level by a river & a solid wall construction) was always at 70%+ humidity even this summer. The Ebac has dropped it to below 60 or 55%!

4 september 2026
Logo Ebac Ltd

Antwoord van Ebac Ltd

Thank you for taking the time to leave such a great review, and for choosing Ebac for a second time!

It’s fantastic to hear that both of your Ebac dehumidifiers are working hard and that you’ve been able to bring the humidity in your ground floor bedroom down from 70%+ to below 60%, and sometimes even 55%. That’s a fantastic result, especially given the challenging conditions by the river and the solid wall construction.

We really appreciate your continued trust in Ebac and are delighted that our dehumidifiers are helping to create a more comfortable environment in your home. Thank you for your support!

Kind regards
Jody

Beoordeeld met 5 van de 5 sterren

I bought the 4000 series Dehumidifier…

I bought the 4000 series Dehumidifier on the 31st August. Previously had an older model that was 10 years old and still working . Give that one to a relative , upgraded to the Ebac 4000 21 liter which is an improvement. Ordered the wheels (which are a optional extra) via online Website, on a bank holiday they arrived 2 days later. Very pleased with the Dehumidifier and the after sales service. Would clearly Ebac products

31 augustus 2026
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Antwoord van Ebac Ltd

Thank you for leaving your review. I am pleased to hear you are a returning customer and you are impressed by the improvements we have made over the years to our dehumidifiers. Thank you once again Jody

Beoordeeld met 5 van de 5 sterren

We previously had a Ebac so knew its…

We previously had a Ebac so knew its efficency and effectiveness. Living up to expectations .

1 september 2026
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Antwoord van Ebac Ltd

Hello, thank you for sharing your experience and ease of placing an order and choosing to come back to Ebac. That is great to hear.
Kind Regards
Michelle

Beoordeeld met 5 van de 5 sterren

Buy British & the best

Very easy order process and delivered quickly. I have used an Ebac dehumier for years in a static caravan and it's been brilliant. Needed one for the house now so brought British and the best.

29 augustus 2026
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Antwoord van Ebac Ltd

Hello, thank you for sharing your experience and ease of placing an order and choosing to come back to Ebac. That is great to hear.
Kind Regards
Michelle

Beoordeeld met 1 van de 5 sterren

Product was meant to be delivered a…

Product was meant to be delivered a week ago but still hasn’t shown up. Customer service provided a quick response to my complaint but nothing has been resolved even though they said they’d resolved it.

1 september 2026
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Antwoord van Ebac Ltd

Hello, I am so sorry to hear that you are having difficulties. Please contact our customer service team again as I am confident they will be able to help and assist you further with the issue . This is not normally the case that something is not resolved when we advise it will be so for this I apoologise but reach out to customer services who will be more than happy to look in to this further and see what seems to have happened.
Kind Regards
Michelle

Beoordeeld met 5 van de 5 sterren

Everything went smooth from order to…

Everything went smooth from order to delivery. Only just started to use dehumidifier but my last Ebac lasted for 30 years so confident this will be ok.

10 september 2026
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Antwoord van Ebac Ltd

Hello, thank you for sharing your experience and ease of placing an order and choosing to come back to Ebac. That is great to hear.
Kind Regards
Michelle

Beoordeeld met 5 van de 5 sterren

Excellent!

Did some research on dehumidifiers before deciding on Ebac which led me to a YouTube review on dehumidifiers and one of them mentioned was the Ebac 3850e (21L). From here I went to the Ebac website which was packed with useful information. I particularly like that it’s a U.K. company and that it has the smart sensor technology developed with the U.K. climate in mind. It’s energy efficient and has so far in the short time of using been everything and more than I hoped it would. Delivery was efficient and arrived within a few days.

31 augustus 2026
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Antwoord van Ebac Ltd

Hello, thank you for sharing your experience and choosing Ebac after your research into the dehumidifier market. That is great to hear and happy dehumidifying.
Kind Regards
Michelle

Beoordeeld met 5 van de 5 sterren

Fabulous dehumidifier

Fabulous dehumidifier. Pretty much sums it up. They are cheap to run, great to move around on casters and wow, they do exactly what they were built to do, keep moisture from our homes. I have 2 and have purchased one for my son in his flat.

30 augustus 2026
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Antwoord van Ebac Ltd

Hello, that is great to hear of the job your dehumidifier is doing and now you have introduced your son to our products , thank you for the feedback.
Kind Regards
Michelle

Beoordeeld met 5 van de 5 sterren

Excellent device

Excellent device. Dries everything!! If left on without any restrictions (I forget to shut the window) looks like it will dry the earth! Love it!
Reasonable noise, not too loud.

26 december 2025
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Antwoord van Ebac Ltd

Hello, thank you for sharing your experience and the use of your dehumidifier. That is great to hear.
Kind Regards
Michelle

Beoordeeld met 5 van de 5 sterren

I had an Ebac dehumidifier years ago…

I had an Ebac dehumidifier years ago which sadly stopped working. Having tried various other makes they didn’t seem to do such a good job hence I purchased a new Ebac and am delighted with it.
Easy to order, straightforward delivery and very sensible packaging.

29 augustus 2026
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Antwoord van Ebac Ltd

Hello, thank you for sharing your experience and ease of placing an order and choosing to come back to Ebac. That is great to hear.
Kind Regards
Michelle

Beoordeeld met 5 van de 5 sterren

My Ebacs

Wanted to keep my guitars at around 55% RH, my ebac does the trick. I’ve got an older version which is still working well in the utility room. Great products.

26 augustus 2026
Logo Ebac Ltd

Antwoord van Ebac Ltd

Hello, thank you for sharing your experience and the use of your dehumidifier. That is great to hear.
Kind Regards
Michelle

Beoordeeld met 5 van de 5 sterren

Ordering replacement filters

I needed new filters for my dehumifidier. Finding and ordering them on the website was easy and they were delivered within a few days.

29 augustus 2026
Logo Ebac Ltd

Antwoord van Ebac Ltd

Hello, thank you for sharing your experience and ease of placing an order. That is great to hear.
Kind Regards
Michelle

Beoordeeld met 5 van de 5 sterren

EBac dehumidifier

Website useful, delivered quickly and good communication.

24 augustus 2026
Logo Ebac Ltd

Antwoord van Ebac Ltd

Hello, thank you for sharing your experience . That is great to hear.
Kind Regards
Michelle

Beoordeeld met 5 van de 5 sterren

Ebac

I ordered my filters from Ebac and I have never had any problems.and always been happy with the products I purchased. Could highly recommend.Ebac

25 augustus 2026
Logo Ebac Ltd

Antwoord van Ebac Ltd

Hello, that is great to hear and thank you for your very kind feedback.
Kind Regards
Michelle

Beoordeeld met 5 van de 5 sterren

It works.

It just works! We love our three purchases, enough said!

27 december 2025
Logo Ebac Ltd

Antwoord van Ebac Ltd

Hello, that is great to hear thank you for taking time to share your comments.
Kind Regards
Michelle

Beoordeeld met 5 van de 5 sterren

Excellent British product

Excellent British product, thats efficient and effective.

23 augustus 2026
Logo Ebac Ltd

Antwoord van Ebac Ltd

Hello, that is great to hear thank you for taking time to share your comments.
Kind Regards
Michelle

Beoordeeld met 5 van de 5 sterren
Logo Ebac Ltd

Antwoord van Ebac Ltd

Thank you so much for your kind review,
We’re delighted to hear you think so highly of Ebac. We really appreciate you taking the time to share your feedback and support our company.

Kind Regards,
Natalie

Beoordeeld met 5 van de 5 sterren

Ordered online and it turned up within…

Ordered online and it turned up within a couple of days. First dehumidifier I’ve had and wouldn’t consider another brand. Well constructed quality product. Plugged the 4000 series in 6 months ago and haven’t switched it off since. I live in a 3 bed semi (probably the most common house in the UK) without cavity walls but with modern doors and windows with central heating. so black mould in areas can be a problem. I put this machine on the landing, and it halted it completely and also dried the walls out. It also helps to circulate warm air when the heating is on so the house temperature seems more consistent. Drying washing out overnight is very much the unsung hero of this machine too. Any additional electricity usage could only be measured by me as negligible but in real terms I’d say it’s not made any difference. This could also be helped since I’m not using the dryer anymore. The noise at night is something you get used to. Since any noise in the middle of the night sounds loud, this was a worry, but when it runs all night the actual sound fades into the background. Emptying the water container is very quick and easy, usually about once a day on average. The initial cost of this machine might seem high but I genuinely feel it warrants it. We all know that buying quality is often more expensive but for that you get British design engineering, british manufacturing, British quality often not found anywhere else in the world. Coupled with its been designed for the unique weather we have in this country, you should by this dehumidifier.

13 februari 2026
Logo Ebac Ltd

Antwoord van Ebac Ltd

Thank you so much for taking the time to leave such a detailed and thoughtful review! We’re absolutely delighted to hear how much of a difference your Ebac 4000 has made in your home, from tackling condensation and black mould to drying clothes and helping to circulate warm air.

It’s fantastic to hear that you’ve found the machine reliable, easy to use and worth the investment. We’re especially proud that you value the British design, engineering and manufacturing that goes into our products, as well as the fact that they’re designed specifically with the UK climate in mind.

Thank you again for your recommendation and for choosing Ebac. We really appreciate your support!

Kind Regards,
Natalie

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