Avoid if possible Their online system lets you select a collection date, and while the confirmation email mentions someone will call to confirm, it shouldn't mean pushing your pickup back 10 days... Toon meer
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Lees wat reviewers zeggen
I gotta say the staff is mostly treat to deal with, never make u feel stupid or like u are in the way . Have only ever had one bad experience. Felix , Lou , and Chris are the most pleasant and efficie... Toon meer
George and Rocco are very dis respectful. Constantly criticizing metal i bring in. When i went to George about Rocco, he said if I did not like the treatment to go elsewhere. Outside in emrs parking l... Toon meer
Took my old scrap car from start to finish the service was fantastic from the initial enquiry through to the lads I dealt with in the yard to the lady in the payments office speedy service very easy... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
One of the world's leading metal recyclers, offering the personal service of a local independent, with the capabilities of a global corporation.
Contactgegevens
Delta Crescent, WA5 7NS, Warrington, Verenigd Koninkrijk
- www.emrgroup.com
3,0
Gemiddeld
145 reviews
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Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 27% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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Amazing client service
I have used EMR services twice to scrap our vehicles. I must say they really go extra mile to serve their clients. We had issues with TFL and during this process Zoe supported us all the way through, she would call back straight away and guide us through. We were really impressed with their services. Thank you Zoe for being helpful.
28 november 2023
Review zonder uitnodiging
What great customer service Very good value for your scrap car And Very good and quick response customer service
EMR is best metal recycling ♻️ center you should go too very quick sale for scrap metal or cars and also they give you very good price 😀 👍
30 november 2023
Review zonder uitnodiging
ULEZ Car Scrapping - Zoe Ward EMR
I had applied for the ULEZ car scrapping scheme and was looking for a verified scrapping company. I had never used EMR before. Zoe Ward, was my only point of contact and she was a complete star right from start to finish.
She quoted a very fair price for the scrap value, changed my bookings 3 times to fit my schedule, issued the COD same day as collection, I received the scrap amount also same day before midnight. She was in touch throughout on email and on WhattaApp.
You just couldn’t ask for more.
Complete 5-Star ⭐️⭐️⭐️⭐️⭐️
28 november 2023
Review zonder uitnodiging
Great service Car scrappage
Great service , car was collected on time as promised and taken for scrappage. Scrappage certificate issued.
Thanks.
20 november 2023
Review zonder uitnodiging
Fantastic quick pick up
Fantastic quick pick up, fast response, Zoe was fab friendly accommodating and efficient! Thanks guys ud recommend
23 november 2023
Review zonder uitnodiging
EMR arranged to collect my car for…
EMR arranged to collect my car for scrap and then provided a COD form. It was all accomplished very quickly and efficiently. When I had questions I was able to speak to somebody who answered my queries very quickly. All in all a 5 star service and highly recommended.
21 november 2023
Review zonder uitnodiging
Outstanding service
Outstanding service, and customer Service from start to finish. Zoe has been incredibly helpful and has answered all my questions. Highly recommended!
21 november 2023
Review zonder uitnodiging
Zoe from EMR has been exceptional
Zoe from EMR has been exceptional, she helped us a lot with regards to scrapping our van and has been more than helpful in terms of getting us through this.
Really appreciate the excellent customer service , highly recommended
21 november 2023
Review zonder uitnodiging
Rashid and all the staff at EMR were…
Rashid and all the staff at EMR were superb. If only all companies were run like EMR! thanks so much
20 november 2023
Review zonder uitnodiging
Very helpful and efficient
20 november 2023
Review zonder uitnodiging
Scrapped car with EMR as part of…
Scrapped car with EMR as part of TFL/ULEZ scrappage scheme. Confusion between EMR and haulage company meant they didn't turn up on arranged day - not great. However, I spoke to Rashid at EMR first thing the next day who did a great job of sorting it out - car was collected that day by 10am & payment was in bank and certificate of destruction provided before the end of the day. Thanks for your help Rashid!
10 november 2023
Review zonder uitnodiging
Very helpful company
Very helpful company. My car broke in a different town to where I live, on the day of recovery my train to meet them ran late but they were so helpful. Good price given and money was transferred same day. Excellent service I would highly recommend.
8 november 2023
Review zonder uitnodiging
Fast and helpful booking system
Fast and helpful booking system. Smooth process. Good experience from staff when car was collected. Everything happened according to what I was told.
6 november 2023
Review zonder uitnodiging
Great communication 👍🏻 and talking me…
Great communication 👍🏻 and talking me through what I had to do.!!! many thanks Mr Rashid Javed you definitely earned a hot cup of tea on the windy wet day like this 🙏🏻 10/10 👍🏻
8 november 2023
Review zonder uitnodiging
Very good service
Fast, efficient and very helpful staff. Very good experience.
24 oktober 2023
Review zonder uitnodiging
Very bad customer serivce
Very bad customer serivce, damaged my car and EMR don’t want to know, got told I would get a call back and I didn’t so called back and was basically told tough and the transport manager didn’t have the balls to ring me and say this himself
23 oktober 2023
Review zonder uitnodiging
WARNING
WARNING: Do not use.
I had items stolen from inside my home.
AMB used a sub-tractor to help me clear my parents garages. This sub-tractor is the cousin of the owner of AMB. One of these employees stole many items from my home - I know this to be true as I got one of them back after complaining.
When I complained to AMB I was told
‘NOT MY PROBLEM’ and ‘YOU DON’T HAVE A LEG TO STAND ON’ by the owner of AMB. He was then so aggressive that I had to call the police from fear of repercussions.
Avoid.
15 september 2023
Review zonder uitnodiging
Took my car to their Willsden depot…
Took my car to their Willsden depot early in the morning. All the paperwork was handled right away and the Certificate of Destruction for the Ulez Grant was provided immediately. Money arrived in the bank next day. The price they offered was better than anyone else. The lady in the office couldn't have been more helpful. Wonderful experience
21 september 2023
Review zonder uitnodiging
Excellent service
Excellent service. Polite,courteous and helpful. particular thanks to Emma and Helen for helping me navigate the payment system.10/10
2 september 2023
Review zonder uitnodiging
Good company fast payment
Good company fast payment, never had a problem
29 augustus 2023
Review zonder uitnodiging
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