A very clear and straightforward process. The initial amount offered for my wife’s iPhone was what we received. No fuss and all very swiftly dealt with. The money went into my PayPal account within a... Toon meer
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Lees wat reviewers zeggen
Just to set the record straight although these guys are better than some of the trade-in companies out there they don't pay you what they originally offer you as mentioned on other posts. My phone did... Toon meer
Absolutely fantastic company!! I first decided to trade in my old samsung galaxy note 20 256gb with Music Magpie who decided that my phone had been subjected to heavy wear & tear (it was alway... Toon meer
I had always given my old phones away so a trade-in was a new experience. Found envirofone by chance. Offered a good price and instructions easy to follow. The phone was collected from home by Roya... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Envirofone
Geschreven door het bedrijf
Of the UK mobile phone recyclers, we’re one of the longest running recyclers with over 15 years’ experience helping customers get cash for their old devices, we don't just buy phones we also Sell phones for a fraction of the RRP. Both buying and selling devices take place on the same website making it really simple for you to upgrade your phone at any time.
BUY TECH
SELL TECH
Envirofone
Geschreven door het bedrijf
- 15 Years Experience
- We are the longest running mobile phone recycler with over 15 years experience offering cash for your mobile phones and buy a refurbished phone for a fraction of the RRP
- Over 4 Million Happy Customers
- We've paid out millions and given countless phones a new home!
- Free Enviropack & Free postage
- We make it as simple as possible when selling your device we send you a handy Enviropack so you can securely wrap your device when sending to us, plus its free to send!
- Get 12% More with Envirocash
- Our E-wallet payment method 'EnviroCash' allows you to get extra for your old unwanted devices to spend on a premium quality refurbished phone which includes a 12 month warranty. Simply sell it, send it and spend it. So, if you're ready to upgrade, go to Envirofone.
- We accept damaged phones!
- We test each phone individually so you get an individual price based on individual faults. And if you're not happy with the offer we will return if free of charge.
- Price Promise
- We pay the price quoted on our website or we’ll return your phone completely free of charge.(Some mobile phone recyclers charge!)
- Same Day Payment
- We use Faster Payments, so you get paid into your bank account on the same day
- Buy refurbished devices
- We sell a wide range of premium mobile phones, tablets, wearables, consoles and accessories.
- 12 Month Warranty
- We offer a 12 month warranty on all phones purchased via the website. This means you’ll have peace of mind when buying from us.
Contactgegevens
James Johnson Green Ltd, Unit 37a Sisna Park Road, PL6 7FH, Plymouth, Devon, Verenigd Koninkrijk
- 03301 653028
- enquiries@envirofone.com
- www.envirofone.com
4,7
Uitstekend
46K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 96% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
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Excellent service
Returned my order on Wednesday and received full payment by Friday, can't argue with that!
8 mei 2026
Antwoord van Envirofone
Thanks for the brilliant review! 🙌
Really pleased to hear everything moved so quickly and that you received the full payment with no hassle. That’s exactly the smooth, fast service we aim for at Envirofone.
Thanks again for the support!
I received an offer for my default…
I received an offer for my default Apple Watch of £33, and then an email saying that, after examination, they will offer me £10.
The offer never mentioned a possible £33 offer.
8 mei 2026
Review zonder uitnodiging
Antwoord van Envirofone
Thanks for your feedback, and we’re sorry the revised quote was disappointing.
After inspection, the Apple Watch was found to be boot looping, which affects the device value significantly compared to a fully working unit. We always try to offer fair prices based on the condition received, including for faulty devices.
We did offer a free return if you didn’t wish to proceed with the updated quote, however the revised offer was accepted and payment was made the same day.
We appreciate you giving Envirofone a try and will take your comments on board regarding how condition-related pricing is explained.
The best experience I’ve sold 3 devices…
The best experience I’ve sold 3 devices with them and it’s always smooth and I always get the price I was offered at the beginning.
7 mei 2026
Very happy with Envirophone
Very happy with Envirophone. They paid exactly what they said they would. I would recommend.
7 mei 2026
Great service when I sold my ps4
7 mei 2026
Antwoord van Envirofone
Thank you so much for the lovely review and for being such a loyal customer! It truly means the world to know you have always had a good experience with us. We really appreciate your continued support and look forward to helping you again in the future!
Quick, amazing, recommended.
Sent my phone just before the bank holiday weekend. Tuesday the phone was received checked and tge money was all put in my account.
Wish everything was this quick and simple. Would recommend and use again.
5 mei 2026
Antwoord van Envirofone
Thank you so much for the wonderful review! We are thrilled to hear that even with the bank holiday weekend in the mix, your phone was received, checked, and paid for all on Tuesday. Keeping things quick and simple is exactly what we aim for, so your kind words truly mean a lot. Thank you for the recommendation, we hope to help you again in the future!
Great service!
5 mei 2026
Antwoord van Envirofone
Thank you so much for the lovely review! We are delighted to hear you had a great experience with us. Your kind words truly mean a lot, and we hope to help you again in the future!
Smooth and quick process from start to finish
Process of selling phone, smooth and quick from start to finish. Payment made extremely quickly.
5 mei 2026
Antwoord van Envirofone
Thank you so much for the lovely review! We are delighted to hear the process of selling your phone was smooth and quick from start to finish, with payment landing extremely quickly. Your kind words truly mean a lot, and we hope to help you again in the future!
Very easy to deal with from the start…
Very easy to deal with from the start to getting paid.
5 mei 2026
Antwoord van Envirofone
Thank you so much for the lovely review! We are delighted to hear we were easy to deal with from start to finish, right through to getting paid. Your kind words truly mean a lot, and we hope to help you again in the future!
Envirofone
Envirofone
The service has been excellent with prompt delivery of my sales pack as well as be kept informed at every step. Would highly recommend them
5 mei 2026
Antwoord van Envirofone
Thank you so much for the wonderful review! We are delighted to hear your sales pack arrived promptly and that you felt kept in the loop every step of the way. Clear communication and quick service are exactly what we aim for, so your kind words truly mean a lot. Thank you for the kind recommendation, we hope to help you again in the future!
It was simple and easy to deal with…
It was simple and easy to deal with yourselves no messing around just brilliant
29 april 2026
Antwoord van Envirofone
Thank you so much for your kind words! Simple, easy and no fuss is exactly what we aim for so it's brilliant to hear we delivered just that. We hope to see you again soon! 😊
Good price and very fast payment in cash
Got a much better price for my Apple Watch from Envirofone compared to other sites. Sending the phone was easy via DPD drop off and got the agreed amount of cash into my account in a couple of days. Great service!
30 april 2026
Antwoord van Envirofone
Thank you for your wonderful review! We're so pleased to hear we offered you the best price for your Apple Watch and that the DPD drop off process was nice and easy. Getting the agreed amount paid quickly is always our goal so it's great to hear we delivered. We hope to see you again soon! 😊
Money transferred the same day that…
Money transferred the same day that they received my phone, would use again if I need to.
1 mei 2026
Antwoord van Envirofone
Thank you for your kind words! Same day payment is something we're really proud of so it's great to hear that landed well for you. We'll be here whenever you need us again! 😊
Quick,fast delivery,took a few days
1 mei 2026
Antwoord van Envirofone
Thank you for your review! We're glad to hear the process was quick and that everything arrived promptly. We hope to see you again soon! 😊
It was a nice easy website I pad
It was a nice easy website, I was kept in the loop at every point and would recommend
1 mei 2026
Antwoord van Envirofone
Thank you for your lovely review! We're really pleased to hear you found our website easy to use and that you felt kept in the loop throughout. It means a lot that you'd recommend us too. We hope to see you again soon! 😊
Don't trust Envirofone
I’m extremely disappointed with the service I received from Envirofone.
I was originally quoted £80 for my phone, but after sending it in, Envirofone reduced the offer to just £9.99, claiming the device had screen burn. I was unhappy with this revised valuation and rejected the offer, expecting my phone to be returned as per their process.
However, despite rejecting the reduced offer, Envirofone went ahead and processed the sale anyway for £9.99 without my consent. I immediately contacted customer services to complain, making it very clear that I had not accepted the revised offer and that I wanted my phone returned.
To make matters worse, I then received another email giving me the option to have my phone returned, which I selected — only for Envirofone to process the sale of my phone again instead of returning it.
This whole experience has been incredibly frustrating. The communication has been poor, the process has been mishandled multiple times, and most importantly, my instructions were ignored on two separate occasions. I trusted Envirofone to handle the transaction fairly and professionally, but instead I have been left feeling misled and completely let down.
I would strongly advise others to be cautious when using Envirofone. Based on my experience, their valuation process is unreliable, and their handling of customer decisions is unacceptable.
20 april 2026
Review zonder uitnodiging
Antwoord van Envirofone
Thank you so much! Easy and simple is exactly what we strive for so that's lovely to hear. We hope to see you again soon! 😊
Process was quick and easy and I was…
Process was quick and easy and I was paid what they offered.
30 april 2026
Antwoord van Envirofone
Thank you for your review! We're really pleased to hear the process was quick and easy and that you received exactly what was offered. No surprises, just great service! We hope to see you again soon. 😊
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