I received my in-line water filter within 2 days of ordering and I was informed every step of the way when it would be delivered. Excellent Service 👍 Regarding the water filter it was extremely... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I bought a machine from Equip2Clean back in January, but had mixed results from it in terms of it’s reliability. I contacted them and they gave me guidance on how to self remedy it. When it... Toon meer
Bedrijf heeft geantwoord
Inline water cleaner Well priced and technically works - big issue is it won’t stay connected to hose and pops off as soon as tap is turned on Correct attachments , tried their hose connector and... Toon meer
Bedrijf heeft geantwoord
I bought a 3kw outdoor heater for our bbq area, it arrived promptly, unfortunately damaged in transit. I immediately phoned to report the damage, and pleasantly surprised to hear they would send a rep... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Leverancier van schoonmaakproducten
- Apparatuurleverancier
- Industriële apparatuur leverancier
- Industriële stofzuigerleverancier
- Machineonderdelenfabrikant
Over Equip2clean
Geschreven door het bedrijf
BUSINESS START-UP PACKAGES
PRESSURE WASHERS
GUTTER VACUUM SYSTEMS
CARPET CLEANING MACHINES
WINDOW CLEANING SYSTEMS
FLOOR CARE EQUIPMENT
HOSES & ACCESSORIES
The 1st Choice of Cleaning Pros
Geschreven door het bedrijf
- Over 50 Years in the Trade!
- Equip2clean, is a leading provider of high-quality cleaning equipment and supplies for commercial, industrial and domestic customers.
Always Happy to Help.
Great Quality Gear at The Best Prices!
12 Months Warranty.
Contactgegevens
Kiam House, L33 7TD, Liverpool, Verenigd Koninkrijk
- 0151 548 5500
- support@equip2clean.co.uk
- www.equip2clean.co.uk
4,3
Uitstekend
2K reviews
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Still not received
16 april 2026
Antwoord van Equip2clean
Hi Russell,
I’m really sorry for the delay and for the frustration this has caused. We’ve been investigating this with FedEx and, unfortunately, the parcel was delivered to the wrong address — something completely outside of our control.
Stephen has been speaking with you today and has confirmed that FedEx are now correcting the mistake and delivering it today.
Please let us know as soon as it arrives so we can make sure everything is in order for you.
Kind regards,
Jon Raven
Head of Customer Service
Equip2Clean
Great service
7 april 2026
Antwoord van Equip2clean
Hi Nick,
Thank you for the great 5‑star review — really glad to hear you were happy with the service.
If you ever need anything else, we’re always here to help.
Kind regards,
Jon Raven
Head of Customer Service
Equip2Clean
I purchased the Equip2Clean backpack…
I purchased the Equip2Clean backpack sprayer for a new job I had taken on. I’d never used a sprayer before, and the price in their sale was excellent. Unfortunately, the delivery was delayed, which pushed my work schedule back thanks royal mail, so I contacted customer service to find out what was happening.
Their support team was outstanding. They checked the tracking and noticed the parcel had been sent to a warehouse in Liverpool even low my address for N.Ireland was on it. As soon as they spotted the issue, they immediately arranged a replacement and assured me they would deal with Royal Mail directly. I had nothing to worry about.
My replacement backpack arrived within two days. Absolutely brilliant service. I can’t recommend this company enough — 5 stars.
16 april 2026
Review zonder uitnodiging
Antwoord van Equip2clean
Hi Paddy,
Thank you so much for the brilliant 5‑star review. I’m really glad the backpack sprayer worked out for your new job, and I appreciate your patience while we got the delivery issue sorted.
I know the delay with Royal Mail pushed your schedule back, so I’m pleased our team were able to step in quickly, spot the routing error, and get a replacement sent straight out to you. Great to hear it arrived within two days and you’re happy with the service.
If you ever need anything else, we’re always here to help.
Kind regards
Jon Raven
Head of Customer Service
Equip2Clean
Excellent service
Excellent service. Could not fault it at all. Would highly recommend. A++++++
15 april 2026
Antwoord van Equip2clean
Hi Ken,
Thank you for the excellent 5‑star review — really appreciate your feedback. Great to hear everything went smoothly and that you’d highly recommend us.
If you ever need anything in the future, we’re always here to help.
Kind regards
Jon Raven
Head of Customer Service
Equip2Clean
Good product Good service
14 april 2026
Antwoord van Equip2clean
Hi Allan,
Thank you for the great 5‑star review. Really pleased to hear you’re happy with both the product and the service.
If you need anything else at all, we’re always here to help.
Kind regards
Jon Raven
Head of Customer Service
Equip2Clean
Antwoord van Equip2clean
Hi Philip,
Thank you for the great 5‑star review — really pleased to hear you’re happy with the product and the fast delivery.
If you need anything else, we’re always here to help.
Kind regards
Jon Raven
Head of Customer Service
Equip2Clean
I spent a lot of time looking for a new…
I spent a lot of time looking for a new presser washer and I’m glad I found equip to clean and got the DTLR LITE for my mobile detailing business
2 april 2026
Antwoord van Equip2clean
Hi Terry, thank you — that means a lot. I’m glad you took the time to find the right machine and that the DTLR LITE is doing the job for your mobile detailing work. If you ever want tips, accessories, or a quick walkthrough to get the most from it, just drop me a line.
Jon Raven
Head of Customer Service
Equip2Clean
First of all compeditive pricing
First of all compeditive pricing . Excellent customer service ( Jon listened and provided an exemplary customer service experience) would and will use again
10 april 2026
Antwoord van Equip2clean
Hi Tony — thank you for the fantastic 5‑star review. I really appreciate the kind words about my service, and I’m glad the pricing and overall experience hit the mark for you. It means a lot that you’d use us again.
Jon Raven
Head of Customer Service
Equip2Clean
Ordered spares for my machine which…
Ordered spares for my machine which ended up not being available so was given a refund. Tried to order a part off eBay which was also not available.
Ended up with a brand new machine which I am very happy with with
10 april 2026
Antwoord van Equip2clean
Hi Paul, thank you for the feedback and for your patience while we arranged the refund and replacement. I’m really pleased the new machine is working well for you. If you’d like any setup tips, spare parts, or a quick walkthrough, reply here or email me and I’ll be happy to help.
Jon Raven
Head of Customer Service
Equip2Clean
Antwoord van Equip2clean
Hi Warren — thank you for the 5‑star review. I’m really glad I could help you get the correct item sorted, and I appreciate you taking the time to share your experience.
Jon Raven
Head of Customer Service
Equip2Clean
Antwoord van Equip2clean
Hi Paul — thank you for the 5‑star review. I’m really glad your pump was posted straight away and that you’re happy with the service. I appreciate you choosing us and calling us a top company.
Jon Raven
Head of Customer Service
Equip2Clean
Easy ordering
Easy ordering, great delivery and overall great product, never use a electric pressure washer again.
7 april 2026
Antwoord van Equip2clean
Hi David — thank you for the brilliant 5‑star review. I’m really glad the ordering and delivery were spot on for you, and it’s great to hear the product has made such a difference that you wouldn’t go back to an electric pressure washer.
Jon Raven
Head of Customer Service
Equip2Clean
Replacement high pressure hose for my…
Replacement high pressure hose for my Karcher. Quality product which fits well and works! Very quick delivery too. Spot on
7 april 2026
Antwoord van Equip2clean
Hi Howard — thank you for the 5‑star review. I’m really glad the replacement high‑pressure hose fit your Karcher perfectly and is working as it should. Great to hear the delivery was quick too — spot on feedback and much appreciated.
Jon Raven
Head of Customer Service
Equip2Clean
Customer Services
Good communication when enquiring about a specific item i needed etc and was delivered in good time 🙋♂️
7 april 2026
Antwoord van Equip2clean
Hi Stephen — thank you for the 5‑star review. I’m really glad the communication was helpful when you were checking the item you needed, and it’s great to hear everything arrived in good time.
Jon Raven
Head of Customer Service
Equip2Clean
Wrong items received and going around…
Wrong items received and going around in circles with emails trying to send them back.
7 april 2026
Antwoord van Equip2clean
Hi Allan — I’m very sorry you received the wrong items and for the frustrating email exchange about returns. I’m Jon Raven and I’m taking over this personally.
We sent an upgraded 900mm lance because the basic model was out of stock, and it was supplied with the correct couplings, but that does not excuse the confusion or the poor communication you’ve experienced. Please accept our sincere apologies.
I’ll sort this immediately — either an exchange, a full refund, or a partial refund if you wish to keep the upgraded lance. I’ll also arrange and pay for the return collection or provide a prepaid return label so you don’t have to chase this any further. Please contact me directly at jon.raven@equip2clean.co.uk or reply here and I’ll action it straight away.
Kind regards
Jon Raven
Head of Customer Service
Equip2Clean
Antwoord van Equip2clean
Hi Peter,
Thanks for the brilliant feedback — great to hear everything was “very good.” I really appreciate you taking the time to leave a review.
If there’s anything you need next — spare parts, advice, or help with an order — just let me know and I’ll sort it.
Kind regards
Jon Raven
Head of Customer Service
Equip2Clean
Bought a dtlr pressure washer over a…
Bought a dtlr pressure washer over a year ago had a few problems been back a few times for repairs
After a year and half they are sending a replacement out brand new
Can not fault this company really helpful and Lewis who dealt with me was so nice
If you want a professional service don’t hesitate to use this company
15 april 2026
Review zonder uitnodiging
Antwoord van Equip2clean
Hi Ronnie,
Thanks so much for taking the time to leave this — I really appreciate it. I’m glad Lewis and the team were able to help and that we could get a brand‑new replacement out to you after the issues you had. That’s exactly the sort of outcome we want for our customers.
If anything else comes up with the machine or you need parts, servicing or advice, drop me a line and I’ll sort it for you.
Thanks again for the kind words and for sticking with us.
Kind regards
Jon Raven
Head of Customer Service
Equip2Clean
Excellent Communication
Excellent communication, goods turned up on time . Will use them again soon
2 april 2026
Antwoord van Equip2clean
Hi Paul,
Thanks so much for the great review — I’m really pleased to hear the communication was clear and your order arrived on time. We’ll be ready to help whenever you need us next, whether it’s another order, spare parts or advice to get the best from your kit.
Kind regards
Jon Raven
Head of Customer Service
Equip2Clean
Antwoord van Equip2clean
Hi Simon,
Thanks for the great review — really pleased to hear you found the service excellent and the kit good quality. We take pride in both, so it’s brilliant to get that feedback.
If you need any spare parts, setup tips or recommendations for getting the most from your equipment, drop me a line and I’ll help out.
Kind regards
Jon Raven
Head of Customer Service
Equip2Clean
Great products
Great products. used this company mutiterble times always fast at getting my equiment sent out fast delivery. I ordered the bronze cleaning package full exterior cleaning setup with the kiam 3700pr great machine hasnt let me down. Also been back mutiterble times for more equipment like pressuer hoses and pressuer gauge ect
1 april 2026
Antwoord van Equip2clean
Hi Ashley,
Thanks so much for the brilliant review — I really appreciate you taking the time. It’s great to hear the Bronze cleaning package and the Kiam 3700PR have been reliable for you, and that our delivery speed has been working well.
Thanks too for coming back to us for hoses, gauges and other kit — repeat customers like you are the reason we do what we do. If you ever need spare parts, advice on setup, or want me to hold stock for a future order, just say the word and I’ll sort it.
All the best
Jon Raven
Head of Customer Service
Equip2Clean
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