Fireplace World Reviews 

10.278
•
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

The communication was good all the way. The purchase and delivery were amazingly easy. The actual produce was way more than we expected, plus after getting a quote from a fireplace company then rese... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Absolutely brilliant! I am so pleased with my bio fuel fire. Its super clean, looks fantastic, and it's exactly what I was looking for. Buying online was a great hassle free experience, and I couldn'... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Electric fire arrived next morning after ordering and well packaged. There was a slight problem with the screws provided to attach the feet being slightly too large for the pre drilled holes, (Adam... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Very easy to order, prompt delivery Fireplace arrived damaged in transit twice, no fault of fireplace world. Replacements organised and sent very quickly. Everything is done by AI or email, no direc... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Openhaard- en kachelwinkel
  2. ook in
  3. Ketel- en verwarmingsdienst
  4. Woonkamermeubilairwinkel

Over Fireplace World

Geschreven door het bedrijf

At Fireplace World, we specialise in Electric Fires, Fireplace Suites and Marble Fireplaces, and stock only the highest quality brands and products. We know that a fireplace completes a home, and believe that everyone should have the fireplace they love - and be able to buy it at a price that they love too.

With 100's of products to choose from online, you're sure to find what you're looking for, and our great range of Accessories will help you to add the finishing touches to your design.

On top of all this, we offer a Fast and reliable Delivery service to all of the mainland UK on all of our products, giving you the best possible value and the best possible service.

Fast delivery and no quibble returns.

Fast delivery and free returns - Guaranteed!

At Fireplace World we offer a fast and reliable delivery service to all mainland UK addresses. Our delivery falls into two categories: Next Working Day Delivery and Home Delivery. These categories are determined by size and weight of the products and the delivery type for each product can be seen on the right hand side of the product page. Also at Fireplace World we want to make sure that you get the fireplace that's perfect for you. We understand that it can be hard to choose, and sometimes things just look different when you get them into your house. That's why we offer you a 14-day, no quibble guarantee which means that if you're not completely satisfied with your choice, you can exchange it for any other product or simply return it for a full refund.

Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

10K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 97% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

Zo gebruikt dit bedrijf Trustpilot

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4,7

Alle reviews

(10.278)

803 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Stunning

Absolutely love my fireplace easy to Assemble there were a couple of screws missing but we sorted it.Highly recommend this company 10/10 ⭐️⭐️⭐️⭐️⭐️

6 mei 2026
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Antwoord van Fireplace World

Dear customer, Thank you for the 5 star review, I'm glad to hear we were able to assist you with your order. Please let us know if there is anything else that we can help you with in the future. Kind regards, Fireplace World.

Beoordeeld met 5 van de 5 sterren

I recieved my fire really beautiful i…

I recieved my fire really beautiful i would recommend this fire really hot

5 mei 2026
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Antwoord van Fireplace World

Dear customer, Thank you for the kind review. We are really glad that you are delighted with the fire. Thank you for shopping with us. Kind Regards, Fireplace World

Beoordeeld met 5 van de 5 sterren

Excellent service and product

Excellent service and product

2 mei 2026
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Antwoord van Fireplace World

Dear customer, Thank you very much for your 5* review and for your kind comments. We do appreciate you taking the time to post the review. Kind regards Fireplace world.

Beoordeeld met 5 van de 5 sterren

Great service and product

Ordered electric stove on Friday lunch time and it arrived Saturday afternoon
Product was very well packaged , in 3 boxes. Stove feels robust and easy to assemble
Would definitely order from company again

15 mei 2026
Review zonder uitnodiging
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Antwoord van Fireplace World

Dear customer. We do really appreciate you taking the time to write this review and are very pleased that you are happy with your purchase and the service you received, Thank you once again for shopping with Fireplace World.

Beoordeeld met 5 van de 5 sterren

Great quality

Great quality, speedy delivery and good price

4 mei 2026
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Antwoord van Fireplace World

Dear customer. We do really appreciate you taking the time to write this review and are very pleased that you are happy with your purchase and the service you received, Thank you once again for shopping with Fireplace World.

Beoordeeld met 5 van de 5 sterren

Neat efficient fire

Neat fire that is surprisingly realistic and not very noisy. Gives out a lot of heat. It has doors on the front which do not open. Controls are on the side in easy reach. The top should be kept clear . Delivery prompt and item well packaged.

29 april 2026
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Antwoord van Fireplace World

Dear customer, Thank you for the kind review. We are really glad that you are delighted with the stove. Thank you for shopping with us. Kind Regards, Fireplace World

Beoordeeld met 5 van de 5 sterren

Fast delivery

Fast service great delivery all as described great all round experience from start to finish.

22 april 2026
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Antwoord van Fireplace World

Dear customer, Thank you very much for your 5* review and for your kind comments. We do appreciate you taking the time to post the review. Kind regards Fireplace world.

Beoordeeld met 5 van de 5 sterren

The goods are of a very high quality

The goods are of a very high quality . The delivery was fast and there was no issues .

23 maart 2026
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Antwoord van Fireplace World

Dear customer. We do really appreciate you taking the time to write this review and are very pleased that you are happy with your purchase and the service you received, Thank you once again for shopping with Fireplace World.

Beoordeeld met 5 van de 5 sterren
Logo Fireplace World

Antwoord van Fireplace World

Dear customer, Thank you very much for your 5* review and for your kind comments. We do appreciate you taking the time to post the review. Kind regards Fireplace world.

Beoordeeld met 5 van de 5 sterren

A fast and efficient service and…

A fast and efficient service and exactly what I ordered!

26 april 2026
Logo Fireplace World

Antwoord van Fireplace World

Dear customer. We do really appreciate you taking the time to write this review and are very pleased that you are happy with your purchase and the service you received, Thank you once again for shopping with Fireplace World.

Beoordeeld met 5 van de 5 sterren

This heater is fantastic

This heater is fantastic! It is exactly what we wanted and needed for our room. It provides a warm, cozy feel and looks so stylish. Delivery was fast. Would definitely recommend and will purchase from them again.

26 april 2026
Logo Fireplace World

Antwoord van Fireplace World

Dear customer. We do really appreciate you taking the time to write this review and are very pleased that you are happy with your purchase and the service you received, Thank you once again for shopping with Fireplace World.

Beoordeeld met 5 van de 5 sterren

Awesome bought two fires I love them……

Awesome bought two fires I love them… can you please contact me so I can buy a spare fire box for the winter please

23 april 2026
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Antwoord van Fireplace World

Dear customer. Thank you so much for your positive feedback and review, we really appreciate it. Our support team has contacted you to provide support.
Kind regards, Fireplace World

Beoordeeld met 5 van de 5 sterren

Prompt and efficient

I reached out with a query about finding a fire to fit an existing fireplace and received a prompt personal response. Exactly what I needed and placed and order.

22 april 2026
Logo Fireplace World

Antwoord van Fireplace World

Dear customer, Thank you very much for your review and for your kind comments. We are glad to see how happy you are with the fireplace and the service received.
Kind regards, Fireplace world.

Beoordeeld met 5 van de 5 sterren

It was exactly what I wanted

It was exactly what I wanted, easy to put together and i am totally pleased and happy with your product

23 april 2026
Logo Fireplace World

Antwoord van Fireplace World

Dear customer. We do really appreciate you taking the time to write this review and are very pleased that you are happy with your purchase and the service you received. Thank you once again for shopping with Fireplace World.

Beoordeeld met 5 van de 5 sterren

Prompt service

Prompt service - delivered on the day promised & well packaged.

22 april 2026
Logo Fireplace World

Antwoord van Fireplace World

Dear customer. Thank you so much for your positive feedback and review, we really appreciate it. Kind regards, Fireplace World

Beoordeeld met 5 van de 5 sterren

Great service from ordering to…

Great service from ordering to delivery!
Thank you

12 april 2026
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Antwoord van Fireplace World

Dear customer, Thank you very much for your 5* review and for your kind comments. We do appreciate you taking the time to post the review. Kind regards Fireplace world.

Beoordeeld met 5 van de 5 sterren

Quick service

Quick service, kept informed re delivery. A very nice product good quality. The only downside is the top fitting unit is extremely heavy and needs two strong people to get from kerbside pallet delivery into house and attach to base. Very pleased with completed project.

13 april 2026
Logo Fireplace World

Antwoord van Fireplace World

Dear customer. Thank you so much for your positive feedback and review, we really appreciate it. Kind regards, Fireplace World

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