Easy to compare prices and coverage, with all the add-ons clearly listed, slightly more expensive than a couple others but I think worth it for the lower excess, and access to real humans in case of a... Toon meer
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Lees wat reviewers zeggen
I’m very happy with the service I received. The process was quick and straightforward, and the staff were friendly, helpful, and professional. Everything was explained clearly, and I felt well looked... Toon meer
Bedrijf heeft geantwoord
I has never heard of First Alternative but as they were 5star rated by Defacto I thought I would try them. I was not disappointed !! . Easy to arrange cover and had everything sorted quickly and easil... Toon meer
Bedrijf heeft geantwoord
Price was good and the website pretty straightforward once I found I had to keep scrolling down on Review prior to Pay. The prompts for additional cover were useful.
Bedrijfsgegevens
Geschreven door het bedrijf
First Alternative provides 5 Star Defaqto rated car and multicar insurance with a range of benefits and optional extras. Find out more and get a quote!
Contactgegevens
Reigate, Verenigd Koninkrijk
- www.firstalternative.com
4,6
Uitstekend
3K reviews
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They are cheap but when you try to make…
They are cheap but when you try to make an amendmant, they mess that up and then try to resolve the issue you can'y you hav to wait 10 days for them to then be able to process a change, changed banks and after been assured it has been done. no reponse and when they say they are going to retake payment they don't so are laft with no know where you are with it .. if you could just pick up a phone and call someone, the numbers on the site take you to an automated server that doesn't recognise yor policy number or any other details ..
8 september 2026
Review zonder uitnodiging
Antwoord van First Alternative
We are truly sorry to hear about the difficulties you experienced when trying to amend your policy and update your banking details. We understand how frustrating it is when changes aren't processed smoothly and when you're left without clear communication regarding payments. We value the time you have taken to provide us with feedback so that we can make more enhancements in the future. We appreciate your review.
Antwoord van First Alternative
Thank you for your review - we really appreciate it.
The easiest and straight forward setup…
The easiest and straight forward setup of car insurance ever,great conditions with excellent price
18 september 2026
Antwoord van First Alternative
Thank you for your review - we really appreciate it.
Easy layout when purchasing insurance…
Easy layout when purchasing insurance and provides great detail. No fuss insurance! Would highly recommend👍🏼
18 september 2026
Antwoord van First Alternative
Thank you for your review - we really appreciate it.
Antwoord van First Alternative
Thank you for taking the time to leave us a review.
Quick and easy to arrange cover online
Quick and easy to arrange cover online, very competitive and extensive cover.
14 september 2026
Antwoord van First Alternative
Thank you for the feedback.
Antwoord van First Alternative
Thank you for your review - we really appreciate it.
A very good price and quick and easy to…
A very good price and quick and easy to set up.
17 september 2026
Antwoord van First Alternative
Thank you for your review - we really appreciate it.
I had a very good experience with First…
I had a very good experience with First Alternative. The service was quick, clear and helpful. The process was straightforward and everything was explained properly. I’m very happy with the service and would recommend them
17 september 2026
Antwoord van First Alternative
Thank you very much for the review, we appreciate the feedback!
Quick and easy process and a good price
16 september 2026
Antwoord van First Alternative
Thank you for taking the time to leave us a review.
i paid my deposit for my car insurance…
i paid my deposit for my car insurance on the 8th of sep, then the deposit was sent back into my account. i did not get any emails to say why, it was only because i looked at my bank account that i found out . after a lot of talking to chat i got a uk phone number rang them but i did not get any help so i had to do my insurance again.
16 september 2026
Antwoord van First Alternative
We're sorry to hear this has been your experience. We value the time you have taken to provide us with feedback so that we can make more enhancements in the future. We appreciate your review.
Antwoord van First Alternative
Thank you for your review - we really appreciate it.
Antwoord van First Alternative
Thank you for your review - we really appreciate it.
Easy to set up
Looking for reasonable cover for a second car. First Alternative came out on top with the best price and level of cover. Site was easy to navigate and set up Insurance with terms and conditions clearly laid out.
12 september 2026
Antwoord van First Alternative
Thank you very much for the review, we appreciate the feedback!
Really easy to deal with
Really easy to deal with - and £600 cheaper than the insurers at one of the other comparison sites!
16 september 2026
Antwoord van First Alternative
Thank you very much for the review, we appreciate the feedback!
Antwoord van First Alternative
Thank you for the feedback.
Nice straight forward easy to navigate…
Nice straight forward easy to navigate through the whole new car insurance policy.
Many thanks.
15 september 2026
Antwoord van First Alternative
Thank you for taking the time to leave us a review.
Antwoord van First Alternative
Thank you for the feedback.
Antwoord van First Alternative
Thank you for taking the time to leave us a review.
Antwoord van First Alternative
Thank you for your review - we really appreciate it.
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