Flagship Group Reviews 

609
•
TrustScore 4.5 uit 5

4,6

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

This review is for Stuart who fitted the kitchen and Tim and Jamie the electricians. Stuart was brilliant ! Very professional, Did a great job with good communication at all times. Tim and Jamie... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Hedge removal and cutting at no 20 we are no 21 private house paul shay stef and glyn arb team were very professional and made sure nothing came onto our carport or sheds nor any damage to our fence c... Toon meer

Beoordeeld met 5 van de 5 sterren

Garry has been here to paint our kitchen walls and ceiling today. Friendly, professional & conscientious / respectful of our home. Highly recommend Garry as a painter for Flagship.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We had a new kitchen fitted by Luke and i honestly couldnt fault anything at all. He got the whole kitchen ripped and out fully fitted in 4 1/2 days, including having to rip up and relay the under flo... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Woningbouwvereniging

Geschreven door het bedrijf

We provide homes and create sustainable communities. The work we do matters because the lives we help matter. Our customers are at the heart of everything we do. We’re here to help when we’re needed most. We trust our people to do the right thing, to create meaningful change, where all homes are safe, and affordable, and local people feel proud of where they live. And as a subsidiary of Bromford Flagship LiveWest, we don’t just want to make a difference to our customers and their communities – we want to solve the housing crisis too.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

609 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 86% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,6

Alle reviews

(609)

157 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Hedge removal and cutting at no 20 we…

Hedge removal and cutting at no 20 we are no 21 private house paul shay stef and glyn arb team were very professional and made sure nothing came onto our carport or sheds nor any damage to our fence cleared up when finished very friendly work team

19 oktober 2026
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Fittingof kitchen .Although it seemed a long process the…

Although it seemed a long process the finished kitchen is good and thankyou to all the workmen involved especially a man called Ian who went over and above to ensure I was happy with the end result thankyou

14 augustus 2026
Review zonder uitnodiging
Logo Flagship Group

Antwoord van Flagship Group

Hi Loretta,
Thank you for your positive review.
We appreciate your feedback and are pleased to hear that the workmen who attended completed the work to a satisfactory standard.
Kind regards,
Sophie

Beoordeeld met 5 van de 5 sterren

Had a new kitchen fitted and Jason the…

Had a new kitchen fitted and Jason the plasterer and Pete the kitchen fitter and Jamie and Tim the Electrician were great and done an excellent job well done Lads and thank you.

15 oktober 2026
Review zonder uitnodiging
Logo Flagship Group

Antwoord van Flagship Group

Hi Mel,
Thank you for taking the time to leave such a positive review.
We are pleased to hear how each operative that attended your home worked cohesively to do an excellent job for you.
Kind regards,
Sophie

Beoordeeld met 5 van de 5 sterren

My facias had 2 holes in and the wood…

My facias had 2 holes in and the wood was rotting , connor the carpenter came and made good repair replacing the wood on both areas he also painted the repairs and left the areas tidy , he was friendly and polite , i was really happy with the end result

16 oktober 2026
Review zonder uitnodiging
Logo Flagship Group

Antwoord van Flagship Group

Hi Wendy,
Thank you for the 5* review.
We are pleased to hear that Connor completed your repair to a satisfactory standard and that you were left happy with the end result.
We will pass on your kind words.
Kind regards,
Sophie

Beoordeeld met 1 van de 5 sterren

Why is it on here they never put the…

Why is it on here they never put the bad reviews .only the good ones. I will never give I will never forgive flags a person whether treated me and he suffer county council which I've been here eight months in this horrible flat my bullet my mobility very good because my heart condition I've only been there about five times and eight months. Moving hair was supposed to be a new start for me after my heart sack that's been a nightmare and thanks to flagship house and and the managers. I wouldn't help me move to a downstairs place because my heart condition I've had to put up living here not going out I got wait till march for a bit to move again I'm going to move back to mid Suffolk so I'd never had all this trouble when I lived in mid Suffolk council out so much better I've been an eight months or the trouble I have to go online and go do all my house and benefit. East Suffolk council. Now I got to do it all again. how they can get away with treating a person like they have me. its a wast of time been trying to get help from you for 8 months you did not help me then when you come to mine so no pint

16 oktober 2026
Review zonder uitnodiging
Logo Flagship Group

Antwoord van Flagship Group

Hi Tony,
Thank you for your further feedback, we really sorry to hear that this was your experience.
We understand your frustration, we do genuinely want to support you, and it’s important to us that we get this right.
Please respond to our direct message to allow us to locate your account and help with your concerns.
Kind regards,
Sophie

Beoordeeld met 5 van de 5 sterren

Garry, painter

Garry has been here to paint our kitchen walls and ceiling today.

Friendly, professional & conscientious / respectful of our home.

Highly recommend Garry as a painter for Flagship.

15 oktober 2026
Review zonder uitnodiging
Logo Flagship Group

Antwoord van Flagship Group

Hi Rachel,
Thank you for taking the time to leave a review.
It's great to hear how Garry was friendly, professional and respectful in your home.
We will pass on your kind feedback.
Kind regards,
Sophie

Beoordeeld met 5 van de 5 sterren

Kitchen refit.

This review is for Stuart who fitted the kitchen and Tim and Jamie the electricians.
Stuart was brilliant ! Very professional,
Did a great job with good communication at all times.
Tim and Jamie were only here for a short time but again very professional.
Thank you
Sue and Michael

7 oktober 2026
Review zonder uitnodiging
Logo Flagship Group

Antwoord van Flagship Group

Hi Susan,
Thank you for taking the time to leave such positive feedback.
It is important to us that all customers receive '5 star' service and we are pleased to hear how all our different teams managed to achieve this.
We will pass on your kind words to the teams that attended.
Kind regards,
Sophie

Beoordeeld met 5 van de 5 sterren

Darren came to my home in Lowestoft to…

Darren came to my home in Lowestoft to carry out a repair. He is a great asset to flagship. Very kind,caring and friendly. 5 star service

14 oktober 2026
Review zonder uitnodiging
Logo Flagship Group

Antwoord van Flagship Group

Hi Charlotte,
Thank you for taking the time to leave a 5* review.
It's great to hear that Darren was kind, caring and friendly.
We aim to deliver this positive service to all of our customers, and will pass on your kind words to the operative.
Kind regards,
Sophie

Beoordeeld met 5 van de 5 sterren

Dan did a brilliant job with our…

Dan did a brilliant job with our bathroom. He was very tidy and quick with the work and also the rubbish. Very happy

13 oktober 2026
Review zonder uitnodiging
Logo Flagship Group

Antwoord van Flagship Group

Hi Julieann,
Thank you for the 5* review.
We are pleased to hear how Dan worked quickly and in a tidy manner, ensuring there was no rubbish left for you to remove.
Kind regards,
Sophie

Beoordeeld met 5 van de 5 sterren

Have just had a kitchen replacement…

Have just had a kitchen replacement done by Piotr and Troy have done an amazing job super tradesmen super work very tidy even in a mess lol and very friendly and helpfull

28 september 2026
Review zonder uitnodiging
Logo Flagship Group

Antwoord van Flagship Group

Hi Julie,
Thank you for taking the time to leave such a positive review.
It's great to hear how Piotr and Troy worked in a tidy and helpful way, and, that you are happy with your new kitchen!
Kind regards,
Sophie

Beoordeeld met 5 van de 5 sterren

Had a gentleman called Wayne came to…

Had a gentleman called Wayne came to give me a new kitchen he was absolutely fantastic kept me informed what would be happening through all stages of the work he was very conscientious with his work and his attention to detail was unbelievable also cleaned up so well i didn't have to do anything to start using my new kitchen 100% happy thanks Wayne

10 september 2026
Review zonder uitnodiging
Logo Flagship Group

Antwoord van Flagship Group

Hi Brian,
Thank you for taking the time to leave a review.
It's great to hear how Wayne kept you updated on the progress of your new kitchen and left you ready to enjoy the new space.
We will pass on your kind feedback.
Kind regards,
Sophie

Beoordeeld met 5 van de 5 sterren

Treemendous job.

A tree on the fence line needed to be removed before a new fence could be put in place. Flagship assessed the situation then had Stef and Pete come and take down the tree. They were friendly, very tidy, and professional at their work. The tall tree was cut down to ground level, all branches and trunk taken away, ant the garden left so tidy you wouln't know it had happened. Thank you chaps and thank you Flagship...most impressive.

21 september 2026
Review zonder uitnodiging
Logo Flagship Group

Antwoord van Flagship Group

Hi Harold,
Thank you for this positive review.
We're delighted to hear that the team were tidy, friendly, and professional throughout their 'treemendous' work!
Kind regards,
Sophie

Beoordeeld met 5 van de 5 sterren

Àŕroñ I am very pleased with all the…

Àŕroñ I am very pleased with all the work that has been done, he was a very polite young man and I'd be very pleased to have him back.

7 oktober 2026
Review zonder uitnodiging
Logo Flagship Group

Antwoord van Flagship Group

Hi Martin,
Thank you for taking the time to leave a 5* review.
It's great to hear that our operative who attended your home was polite and left you happy with the service received.
Kind regards,
Sophie

Beoordeeld met 5 van de 5 sterren

Bill and Stef came to remove some tree…

Bill and Stef came to remove some tree stumps and did an amazing job, nice chaps too!! Happy Customer

Denise Bulloch

6 oktober 2026
Review zonder uitnodiging
Logo Flagship Group

Antwoord van Flagship Group

Hi Denise,
Thank you for taking the time to leave such a positive review.
It's great to hear how our operatives did an amazing job and left you happy with the experience.
We will be sure to pass on your kind words.
Kind regards,
Sophie

Beoordeeld met 5 van de 5 sterren

New kitchen

We had a new kitchen fitted by Luke and i honestly couldnt fault anything at all. He got the whole kitchen ripped and out fully fitted in 4 1/2 days, including having to rip up and relay the under flooring as it was unexpectedly water damaged! Was a lovely guy and it was a pleasure to have him fit the kitchen. On top of all of that he done an amazing job to! Very happy family :) thanks luke!

28 september 2026
Review zonder uitnodiging
Logo Flagship Group

Antwoord van Flagship Group

Hi Matilda,
Thank you for your 5* review.
It's great to hear how Luke worked in such a efficient manner and ensured that every aspect of your upgrade was to a high standard.
We hope you enjoy the new kitchen and will pass on your kind feedback.
Kind regards,
Sophie

Beoordeeld met 5 van de 5 sterren

We are so pleased with our kitchen we…

We are so pleased with our kitchen we cannot fault it ! From start to finish the work of the team was impeccable . Polite friendly and respectful so thankyou to john, matthew, dominic, isobel, mahfug, matthew Rowe and finally Dennis you were all great !!!

2 oktober 2026
Review zonder uitnodiging
Logo Flagship Group

Antwoord van Flagship Group

Hi Jeana,
Thank you for this positive review.
We're delighted to hear that the team was polite, friendly, and respectful throughout the work.
It's great to know they completed the job to a high quality and that you are pleased with your new kitchen.
Thank you for taking the time to share your experience.
Kind regards,
Sophie

Beoordeeld met 4 van de 5 sterren

Polite and explained what the problem…

Polite and explained what the problem was

2 oktober 2026
Review zonder uitnodiging
Logo Flagship Group

Antwoord van Flagship Group

Hi Bev,
Thankyou for taking the time to leave a positive review.
It's great to hear how our colleagues were polite and took the time to ensure that the matter was clearly explained.
Kind regards,
Sophie

Beoordeeld met 5 van de 5 sterren

Had a kitchen refit

Had a kitchen refit. It was coming up to 30yrs old. Great bunch of guys did the refit, Danny the kitchen fitter did a great gob, excellent workmanship, also the electrician and the plasterer did an really good job, everything was kept clean and tidy...thankyou Teresa

16 september 2026
Review zonder uitnodiging
Logo Flagship Group

Antwoord van Flagship Group

Hi Teresa,
Thank you for the kind review.
We are pleased to hear how our operatives took pride in their work and did a really good job for you.
We will be sure to pass on your positive feedback to the team.
Kind regards,
Sophie

Beoordeeld met 5 van de 5 sterren

New kitchen fitted and painted very…

New kitchen fitted and painted very nice .the workmen very polite and clean up after themselfs thank you.

28 september 2026
Review zonder uitnodiging
Logo Flagship Group

Antwoord van Flagship Group

Hi Paul,
Thank you for taking the time to leave a 5* review.
It's great to hear that the workmen who attended your home were polite and fitted the kitchen well.
Kind regards,
Sophie

Beoordeeld met 5 van de 5 sterren

Taylor and mark done my flooring in my…

Taylor and mark done my flooring in my kitchen yesterday in Lowestoft and done an absolutely stunning job love it,they where both professional and friendly and there customer service was above and beyond excellent service

21 september 2026
Review zonder uitnodiging
Logo Flagship Group

Antwoord van Flagship Group

Hi Mandy,
Thank you for the 5* review.
We are pleased to hear that Taylor and Mark did such a professional job and offered such positive customer service.
We hope you love your new flooring.
Kind regards,
Sophie

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer