Flagship Group Reviews 

609
•
TrustScore 4.5 uit 5

4,6

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

This review is for Stuart who fitted the kitchen and Tim and Jamie the electricians. Stuart was brilliant ! Very professional, Did a great job with good communication at all times. Tim and Jamie... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Hedge removal and cutting at no 20 we are no 21 private house paul shay stef and glyn arb team were very professional and made sure nothing came onto our carport or sheds nor any damage to our fence c... Toon meer

Beoordeeld met 5 van de 5 sterren

Garry has been here to paint our kitchen walls and ceiling today. Friendly, professional & conscientious / respectful of our home. Highly recommend Garry as a painter for Flagship.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We had a new kitchen fitted by Luke and i honestly couldnt fault anything at all. He got the whole kitchen ripped and out fully fitted in 4 1/2 days, including having to rip up and relay the under flo... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Woningbouwvereniging

Geschreven door het bedrijf

We provide homes and create sustainable communities. The work we do matters because the lives we help matter. Our customers are at the heart of everything we do. We’re here to help when we’re needed most. We trust our people to do the right thing, to create meaningful change, where all homes are safe, and affordable, and local people feel proud of where they live. And as a subsidiary of Bromford Flagship LiveWest, we don’t just want to make a difference to our customers and their communities – we want to solve the housing crisis too.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

609 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 86% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,6

Alle reviews

(609)

157 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Just had a wet room refit by Dan C and…

Just had a wet room refit by Dan C and another guy. They managed to do it in two days and it is absolutely amazing! They worked so hard and they left not a bit of mess behind! Everything was cleaned up by them and i was just totally amazed with the whole thing being done in just 2 days. Was nice to see such polite and nice guys doing the job. Very happy bunny here!

21 augustus 2026
Review zonder uitnodiging
Logo Flagship Group

Antwoord van Flagship Group

Hi Sam,
Thank you for taking the time to leave such a positive review.
We are pleased to hear how Dan and the teams manner was polite and that their work was efficient and tidy.
We will be sure to pass on your kind words.
Kind regards,
Sophie

Beoordeeld met 5 van de 5 sterren

Had a lovely gentleman named James

Had a lovely gentleman named James. He was very helpful, knew what to do straight away with more ideas. He also helped me with no hesitation on a small difference job. Great guy great service! As well as did a very good job! Thank you

20 augustus 2026
Review zonder uitnodiging
Logo Flagship Group

Antwoord van Flagship Group

Hi Kris,
Thank you for your kind review.
We are pleased to hear how James completed your work in a polite and helpful manner.
We will be sure to pass on your feedback.
Kind regards,
Sophie

Beoordeeld met 5 van de 5 sterren

Had my whole bathroom refitted and had…

Had my whole bathroom refitted and had an amazing team. Had Andy m, Andrew p, Carl and Damo. They all went above and beyond for get my bath right for me and fixing any little bits to suit my needs. They was very understanding on the first week that I was poorly and couldn't really move so they tried to not disturb me untill they had to. Then one of the guys become poorly themselves so the work was put on hold for a few days but charlie from the office did her best to move things around to get my bathroom complete and keeped apologiseing ( she didnt need to, these things happen) and keeped me updated on every step. Then Joe came out to sign off the works and made sure I was happy with everything. And all had a lovely chat after and all made me laugh. There are like a big family and so friendly, kind and respectful. And had the same experience with the other guy who refitted my radiator but didnt get his name. Over all 100% recommended. Thank you again for everything. Hayley

10 juni 2026
Review zonder uitnodiging
Logo Flagship Group

Antwoord van Flagship Group

Hi Hayley,
Thank you for your positive feedback.
We’re delighted to hear how pleased you are with your new bathroom.
It’s wonderful to know that the team's hard work and respectful attitude made such a positive impact.
We’ll be sure to pass on your kind words to them.
Kind regards,
Matt

Beoordeeld met 5 van de 5 sterren

Perfect bathroom replacement

We had John the plumber and others aide upgrade our bathroom WC 3rd Aug, we could not have asked for a better service, he completely replaced our bathroom which was very dated to a modern fresh look bathroom ensuring minimum disruption to us , very professional finish, we cannot thank John enough for transforming our bathroom , would recommend their work 100 percent!

3 augustus 2026
Review zonder uitnodiging
Logo Flagship Group

Antwoord van Flagship Group

Hi Mick,
Thank you for taking the time to leave a review.
It's great to hear how John worked in such a professional manner.
We hope you enjoy the work carried out and will pass on your kind feedback.
Kind regards,
Matt

Beoordeeld met 5 van de 5 sterren

Fast efficient friendly

Fast efficient friendly
My safety came came first
I can not thank them enough for the piece of mind they’ve given me.

14 augustus 2026
Review zonder uitnodiging
Logo Flagship Group

Antwoord van Flagship Group

Hello,
Thank you for taking to time to leave such a positive review.
Our team prides itself on the service it provides, and we are glad they have given you such peace of mind.
We will be sure to pass on your feedback,
Kind regards,
Matt

Beoordeeld met 5 van de 5 sterren

Great work

Mark was on time, very polite and his workmanship was very good

14 augustus 2026
Review zonder uitnodiging
Logo Flagship Group

Antwoord van Flagship Group

Hi Joanna,
Thank you for the positive review.
We are pleased to hear how Mark's work was prompt, polite and finished to a high quality.
We will be sure to pass on your kind words.
Kind regards,
Matt

Beoordeeld met 5 van de 5 sterren

Quick response

I contacted Flagship to have some restrictors fitted on my windows to stop my young som from having an accident, they sent someone out promptly. Mark was very friendly and talked me through the options. He fitted them with minimal disturbance and in no time.

13 augustus 2026
Review zonder uitnodiging
Logo Flagship Group

Antwoord van Flagship Group

Hi Tanya,
Thank you for the kind words.
We are pleased to hear that your request was handled in a time efficient manner and that the subsequent work was carried out in a positive way.
Kind regards,
Sophie

Beoordeeld met 5 van de 5 sterren

I’ve lived in my house for 32 years and…

I’ve lived in my house for 32 years and I can honestly say James w is the nicest, friendliest and respectful worker I’ve ever had in my house! He worked on his own and has done a fantastic job of my bathroom I’m absolutely delighted with it! He is a credit to flagship! Thankyou for a great job James!

13 augustus 2026
Review zonder uitnodiging
Logo Flagship Group

Antwoord van Flagship Group

Hi Kate,
Thank you for taking the time to leave a review.
It's great to hear how James worked in a friendly and respectful manner.
We hope you enjoy the work carried out and will pass on your kind feedback.
Kind regards,
Sophie

Beoordeeld met 5 van de 5 sterren

Dan Chamberlain and his team..

Dan Chamberlain and his team were fantastic getting the bathroom done.. very polite and professional..

12 augustus 2026
Review zonder uitnodiging
Logo Flagship Group

Antwoord van Flagship Group

Hi Christina,
Thank you for your kind review.
We are pleased to hear how Dan and the team completed your bathroom work in a polite and professional manner.
We will be sure to pass on your feedback.
Kind regards,
Sophie

Beoordeeld met 5 van de 5 sterren

Today I had the pleasure of one of your…

Today I had the pleasure of one of your plumbers Dan Chamberlain working in my home today. I’m very house proud so always get nervous with any works in my home due to bad experiences in the past. Well I needed not worry, Dan was great! Quick, efficient, polite and did a fantastic job. Left everything clean and tidy. Dan is a credit to flagship. Thank you so much

11 augustus 2026
Review zonder uitnodiging
Logo Flagship Group

Antwoord van Flagship Group

Hi Clare,
Thank you for taking the time to share this feedback.
It's great to hear how Dan worked in a polite manner and ensured that your home was left clean and tidy.
We will pass on your kind words.
Kind regards,
Sophie

Beoordeeld met 5 van de 5 sterren

Had Louis do my kitchen replacement…

Had Louis do my kitchen replacement recently,very hard working, very efficient, good time keeping, also he will update whats happening and what was happening over the whole project! We are beyond happy with the results!

Thank you

22 juli 2026
Review zonder uitnodiging
Logo Flagship Group

Antwoord van Flagship Group

Hi Sian,
Thank you for your positive feedback.
We’re delighted to hear how pleased you are with your new kitchen.
It’s wonderful to know that Louis' hard work, efficiency, and time keeping made such a positive impact.
We’ll be sure to pass on your kind words to him.
Kind regards,
Sophie

Beoordeeld met 5 van de 5 sterren

Tayla-Jayne came to do repairs in the…

Tayla-Jayne came to do repairs in the bathroom and was amazing. She went above and beyond to ensure the job was done to an incredibly high standard and communicated before and after in regard to the work being completed. Tayla also made sure she left the bathroom clean and tidy after finishing the job and I would highly recommend her services.

10 augustus 2026
Review zonder uitnodiging
Logo Flagship Group

Antwoord van Flagship Group

Hi Abbie,
Thankyou for taking the time to leave such a positive review.
We are pleased to hear how Tayla-Jane worked to such a high standard and left your home clean and tidy.
Kind regards,
Sophie

Beoordeeld met 5 van de 5 sterren

I had an appointment in a weeks time for…

I had an appointment in a weeks time for a toilet leak, in one of the pipes, I got a call today to see if I was free for the appointment to go ahead today, I was. Owen came out within 15 minutes, not only did he replace the bit of pipe, but also handles a few other issues he had spotted.
He was polite, pleasant, professional, and respectful.
I was extremely impressed, and happy with the service he provided.
Thank you.

7 augustus 2026
Review zonder uitnodiging
Logo Flagship Group

Antwoord van Flagship Group

Hi SB,
Thank you for the positive review.
It is great to hear how our prompt service and Owen's professional and pleasant service impacted you.
We will be sure to pass on your kind words.
Kind regards,
Sophie

Beoordeeld met 5 van de 5 sterren

Just had a new wet room and kitchen…

Just had a new wet room and kitchen fitted, Got to say the guy that fitted my Kitchen went (in my opinion) above and beyond Dave C you were so professional, lovely to chat with, helpfull and patient (especially with the crazy dog!!) Flagship is amazing I have health issues and they are in touch often, welfare checks, helpfull and kind. So glad I am one of their tennants

29 juli 2026
Review zonder uitnodiging
Logo Flagship Group

Antwoord van Flagship Group

Hi Lita,
Thank you for your lovely review.
It's great to hear how Dave was professional, helpful and completed your work to a high level.
We are pleased to hear how our regular contact and welfare checks have a positive impact on you as our customer.
We will pass on your kind words to the team.
Kind regards,
Sophie

Beoordeeld met 5 van de 5 sterren

Iam very pleased with the work Ian fleury did

Ian fleury arrived last Monday to do my kitchen. He did an amazing job. Excellent craftsmanship. Iam pleased with the finished product. He kept me informed all the way . He is a professional at work. He also respected my home. A very polite and courteous person. Again amazing job he did .

6 augustus 2026
Review zonder uitnodiging
Logo Flagship Group

Antwoord van Flagship Group

Hi Michael,
Thank you for taking the time to leave such a positive review.
We are pleased to hear how Ian's work was professional, courteous and finished to a high quality.
We will be sure to pass on your kind words.
Kind regards,
Sophie

Beoordeeld met 5 van de 5 sterren

Happy tennents

Been in our house 26 years, Flagship took over our housing. We got offered a new kitchen, which was completed on the 5th August, work lads were absolutely brilliant, cleaned up after themselves, their boss signed the job off once we were happy, the standard of the kitchen is fantastic. Keep up the good work.

5 augustus 2026
Review zonder uitnodiging
Logo Flagship Group

Antwoord van Flagship Group

Hi Paul,
Thank you for taking the time to leave a review.
It's great to hear how you have been pleased with our approach, and how the operatives who attended worked in a professional manner.
We hope you enjoy your new kitchen!
Kind regards,
Sophie

Beoordeeld met 5 van de 5 sterren

Wayne fitted my kitchen in less than…

Wayne fitted my kitchen in less than two days, very respectful of my property chatted to me about what was being done great service

3 augustus 2026
Review zonder uitnodiging
Logo Flagship Group

Antwoord van Flagship Group

Hi Terrie,
Thank you for taking the time to leave a review.
We are pleased to hear how Wayne worked in an efficient and respectful manner.
We will be sure to pass on your kind words about his great service.
Kind regards,
Sophie

Beoordeeld met 5 van de 5 sterren

Had new kitchen fitted all staff were…

Had new kitchen fitted all staff were very and swept up before leaving each day. Very professional got a beautiful new kitchen, thanks to all staff and Ian Fleury for the suggestion while fitting units excellent job by all staff👍

17 juli 2026
Review zonder uitnodiging
Logo Flagship Group

Antwoord van Flagship Group

Hi Melanie,
Thank you for taking the time to leave a review.
We are pleased to hear how the team did a high quality job, and how you are pleased with the work they have carried out.
We will be sure to pass on your kind words.
Kind regards,
Matt

Beoordeeld met 5 van de 5 sterren

What a fantastic job by nic and Louis…

What a fantastic job by nic and Louis very clean at the end of the day. Would say you are very lucky to have such good work man. Not one problem. Would recommend them .thanks. kitchen spotless.

31 juli 2026
Review zonder uitnodiging
Logo Flagship Group

Antwoord van Flagship Group

Hi Heather,
Thank you for taking the time to leave a review.
It's great to hear how Nic and Louis worked in a positive way. We will be sure to pass on your lovely feedback.
Kind regards,
Matt

Beoordeeld met 5 van de 5 sterren

Tayla was great explained everything…

Tayla was great explained everything that was happening in detail kept an eye on the progress and chased it up to make sure it was sorted. Great work done and all clean and tidy. Lovely happy friendly person that done a great job. Thank you very much.

30 juli 2026
Review zonder uitnodiging
Logo Flagship Group

Antwoord van Flagship Group

Hi Tayla,
Thank you for your feedback.
We're delighted to hear that Tayla kept you informed throughout, proactively followed up on progress, and delivered such a positive experience.
We'll be sure to pass on your kind words about her friendly approach, professionalism, and attention to detail.
Thank you for choosing us, and we're pleased we could help.
Kind regards,
Sophie

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer