Order rook much longer to ship than their website stated when I ordered BUT i see they've now updated the website to reflect a more accurate timeframe. I reached out to customers service about where... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
The bra was extremely I Uncomfortable and not flattering to wear under clothing. I ordered my regular size and still hurt to wear more then a few minutes
I had a few questions, and concerns regarding my purchase. I was contacted by Sophia, who showed empathy and concern for my confusion regarding my purchase. Sophia explained everything to me in detail... Toon meer
Bedrijf heeft geantwoord
The support team is absolutely amazing! My order was running late so I sent him a message trying to figure out what was going on and you get an actual person responding to you. They got back to me rea... Toon meer
Bedrijf heeft geantwoord
3,6
Gemiddeld
334 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 98% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Everyone
Everyone, Ellie has been the last in a long string of helpful people, has been great to work with, something not always found when one is unhappy with a product. Considerate and patient, the two best words to describe Ms Ellie. Thank for being so helpful.
31 mei 2026
Review zonder uitnodiging
Antwoord van Floralsecrets
Thank you so much for your thoughtful feedback!
We’ll be sure to share your wonderful comments with Ellie—she’ll be delighted to know she made such a positive impact.
Thank you for taking the time to recognize our team. We sincerely appreciate your support!
Great experience buying from Floral…
Great experience buying from Floral Secrets, beautiful produce, a small admin problem was promptly dealt with by Sophia, thanks
12 juni 2026
Review zonder uitnodiging
Antwoord van Floralsecrets
Thank you so much for your wonderful feedback!
We’re delighted to hear you had a great experience shopping with Floral Secrets and that you’re enjoying your beautiful product.
We’re also pleased that Sophia was able to resolve the small administrative issue promptly. We’ll be sure to share your kind words with her.
Thank you for your support, and we truly appreciate you taking the time to share your experience!
All a bit small but I have people I can…
All a bit small but I have people I can give to so no worries they look and feel beautiful the colors are great. Will be back for larger sizes t
15 juni 2026
Review zonder uitnodiging
Antwoord van Floralsecrets
We’re very happy to know that you love the look, feel, and colors of the products. While we’re sorry the sizing was a bit smaller than expected, we’re glad you were still able to find a positive solution.
We truly appreciate your support and look forward to welcoming you back when you’re ready to order a larger size. Thank you for choosing us!
Easy to communicate with and prompt…
Easy to communicate with and prompt action taken to resolve a mix up with my order
14 juni 2026
Review zonder uitnodiging
Antwoord van Floralsecrets
Thank you for your kind feedback!
Providing quick, helpful, and hassle-free support is always our goal.
We truly appreciate your support and thank you for sharing your experience!
TRUE TO THERE WORD ON EVERYTHING
I ordered a bra size 42 D and I tried it on and it was to small..Thats my size so I message Floral secret and there sending me a size bigger at free of charge.. I love the bra its so comfortable and my husband thought I had a boob job andni told no its the bra... The adds about floral secret bra are true and I give them 100 percent referrals and I have recommended the bra to family and friends..thank you floral secret..
8 juni 2026
Review zonder uitnodiging
Antwoord van Floralsecrets
Thank you so much for your wonderful feedback!
We’re delighted to hear that you love the bra and found it so comfortable. While we’re sorry the initial size wasn’t the perfect fit, we’re glad our team was able to arrange a larger size for you at no additional cost.
It’s especially rewarding to hear that the bra gave you such great results and that you’ve recommended it to your family and friends. Your support and trust mean so much to us.
Thank you for choosing Floral Secrets, and we look forward to continuing to serve you!
I never received my bra
After emailing the company two times and leaving the bad review I finally got my bra in the mail today. It is good quality and it fits me well so I'm glad I finally got it.
10 juni 2026
Review zonder uitnodiging
Antwoord van Floralsecrets
We’re sorry that you have not yet received your order and understand your frustration.
We would like the opportunity to review your shipment and provide an update on the status of your order. Please provide your order details so our team can investigate further and assist with a resolution.
Thank you!
I got the wrong size and they were to…
I got the wrong size and they were to quick to get my actual size and send me a new one and it fit! It fit perfect! I appreciate the one that helped me out!!
2 juni 2026
Review zonder uitnodiging
Antwoord van Floralsecrets
Thank you so much for your wonderful feedback!
We’re delighted to hear that our team was able to quickly help correct the sizing issue and get the right size sent to you. Best of all, we’re thrilled that the replacement fit perfectly!
Your kind words mean a lot to us, and we’re so glad we could provide a positive experience. Thank you for your support!
Kelly went above & beyond any & all…
Kelly went above & beyond any & all expectations
2 juni 2026
Review zonder uitnodiging
Antwoord van Floralsecrets
Thanks for your feedback! We’ll be sure to share your wonderful comments with Kelly. Thank you for your support and for taking the time to recognize her efforts!
Was beyond expectations
Was beyond expectations. They were fast to reply and helpful with my transaction. Went above satisfaction. I ordered the wrong size unintentional and customer service helped in getting the best fit and very helpful and a no stress return that was relieving. No hassle and no worries. So grateful. Thank you Floral Secrets.
9 mei 2026
Review zonder uitnodiging
Antwoord van Floralsecrets
Thank you so much for your wonderful feedback!
Your kind words mean a lot to us, and we’re thrilled that you felt supported every step of the way.
Thank you for choosing Floral Secrets, and we truly appreciate your support!
Exceptional customer service
Even thought I was out of the 30 day warranty, floral still sent me another bra after mine was broken. That is exceptional customer service.
27 mei 2026
Review zonder uitnodiging
Antwoord van Floralsecrets
Thank you so much for your kind feedback!
We truly appreciate your support and are grateful that you took the time to share your experience. Thank you for choosing Floral Secrets!
Great customer service AND product!
I received my order in a reasonable amount of time, but I ordered the wrong size. I contacted customer service to initiate a return/exchange. They were very quick in responding, extremely helpful, and offered to send me a replacement in the correct size with no need to return the original! Best customer service experience I've ever had. Not just great customer service, but I absolutely LOVE the bra! It actually does what it says it does!! Very comfortable, super cute, and EXTREME push up with NO padding and NO underwire! 😍 Thank you Floral Secrets!!!
23 mei 2026
Review zonder uitnodiging
Antwoord van Floralsecrets
Thank you so much for your amazing feedback! 😍
We’re also very happy to know that you love the bra and that it delivered the comfort, style, and support you were looking for. Knowing that it exceeded your expectations truly makes our day!
Thank you for choosing Floral Secrets and for taking the time to share your wonderful experience. We truly appreciate your support!
I thought this would be answer to my…
I thought this would be answer to my comfortable bra needs, but no. The size was about two cup sizes too small, despite the saying otherwise.
Trying to get a refund was like pulling teeth, kept getting offered a percentage of the refund and to keep the bra. What is the point in keeping something that's too small?
I had to ask about three times for the return address, before finally getting it, of course with another offer of a percentage of the refund and to keep the bra.
They seem to be all about the money, rather what their customers are requesting.
11 mei 2026
Review zonder uitnodiging
Antwoord van Floralsecrets
We’re sorry that the bra did not fit as expected and that your return experience was frustrating.
We appreciate your feedback regarding both our sizing and customer service processes, as it helps us identify areas where we can improve. Please provide your order details so we can review your case and ensure that all available options have been properly addressed.
Thank you for taking the time to share your experience.
Wonderful
I ordered a bra and when I received it, I was so disappointed. Customer service contacted me and made things right. They had me take better measurements and then sent another that fits like a dream. Thank you so much! I love it!
29 mei 2026
Review zonder uitnodiging
Antwoord van Floralsecrets
Thank you so much for sharing your experience!
Taking accurate measurements and ensuring our customers receive a product they love is very important to us.
It’s wonderful to hear that your replacement bra fits like a dream and that you’re now loving it!
Thank you for your patience, your support, and for giving us the opportunity to make things right.
All issues I had with my mistake they…
All issues I had with my mistake they helped me to get it right and fix the issue with no problems whatsoever.. I’m ordering from them again definitely!!!
22 april 2026
Review zonder uitnodiging
Antwoord van Floralsecrets
Thank you so much for your wonderful feedback!
Your satisfaction means a lot to us, and we truly appreciate your support. We look forward to serving you in the future!
Thank you for choosing us!
The team was responsive to my emails…
The team was responsive to my emails and concerns.
20 mei 2026
Review zonder uitnodiging
Antwoord van Floralsecrets
Thanks so much for your feedback!
I cannot say enough good!!
I cannot say enough good about this company! Not only are the bras gorgeous, their customer service is superb! Quick responses, professional and polite. In my error I ordered the wrong size bra. I reached out to see if I could exchange and was told they would just send out the correct size. Thank you so much! If you question whether to order or not, do so!
I do suggest sizing up one as I think the bras run smaller than your normal size.
30 mei 2026
Review zonder uitnodiging
Antwoord van Floralsecrets
Thanks for your wonderful feedback!
We’re so happy that you love the bras and you had a great experience with our customer service team. We’re happy we could help get the correct size on its way to you, and we appreciate your helpful sizing feedback.
Thank you for your support and recommendation!
Floral Secrets customer service is…
Floral Secrets customer service is above reproach! Any concerns I had were always handled in a professional timely manner and always with my expectations exceeded. I highly recommend Floral Secrets!
28 mei 2026
Review zonder uitnodiging
Antwoord van Floralsecrets
Thank you so much for your wonderful feedback!
Providing professional, timely, and caring support is what we always aim to provide to all of our customers.
We truly appreciate your recommendation and your support. Thank you for choosing Floral Secrets
I love the items
I love the items. I ordered the wrong size and needed help getting the right size Kelly was amazing at helping resolve all the issues that we had. Thank you Kelly for doing all the hard work. The bras are so pretty.
31 mei 2026
Review zonder uitnodiging
Antwoord van Floralsecrets
Thank you so much for your lovely feedback!
We’ll be sure to share your kind words with Kelly.
Thank you for your support, and we’re so happy you’re enjoying your beautiful new bras!
Excellent customer service
I had ordered a bra from them, it took about a month to receive it. When I did get it, it was too small. I contacted customer service to try to exchange it out, they said no worries-keep it and we will send one that will fit. She communicated back and forth thru email helping me get my measurements right. She sends out a bra and I never receive anything. I waited a month and contacted them again. All tracking said it was delivered but I never received it. Not sure if it was delivered to the wrong place or what happened. So they send our ANOTHER one thru a different company and I received it in 2 weeks. This one fits perfectly and the ladies name was Kelly and she was amazing 💜
24 februari 2026
Review zonder uitnodiging
Antwoord van Floralsecrets
Thank you so much for sharing your experience.
We’re sorry for the delays and delivery issues you encountered, but we’re so glad Kelly was able to support you throughout the process and help ensure you finally received the correct size.
It’s wonderful to hear that the replacement bra fits perfectly. We’ll be sure to share your kind words with Kelly — she’ll be thrilled to know she made such a positive difference. 💜
The customer service was quick and…
The customer service was quick and efficient answering my emails quickly sending me the bigger size bras with no fuss a realy good experience thank you so much
5 mei 2026
Review zonder uitnodiging
Antwoord van Floralsecrets
Thanks so much for your feedback!
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