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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Have been excellent for many years. The shop interface, selection, and customer service are always great. You can reach their team via email, on the website, and via Discord. Which is more than you... Toon meer

Beoordeeld met 3 van de 5 sterren

Neuware bestellt und gebrauchten Artikel erhalten. 4 Emails an den Shop geschrieben und absolut keine Rückmeldung erhalten. Werde nie wieder Ware von Fnatic kaufen. Edit Der Support hat endlich... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Ho acquistato molte cose da questo Shop da tastiere a vestiti, parlando di tastiere ho acquistato una Streak65 che sto usando proprio adesso, piccola, leggera e i tasti si premono molto facilmente, un... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Ho ordinato il Fnatic x Lamzu MAYA 8K (small) il 3 gennaio e mi è arrivato dopo solo una settimana. sono rimasto colpito dalla qualità costruttiva di questo mouse e dalle performance. Forse l'unica c... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Computer hardware fabrikant

Geschreven door het bedrijf

FNATIC is a global esports performance brand headquartered in London, laser-focused on seeking out, levelling up and amplifying gamers and creators. 17 YEARS LEADING ESPORTS PERFORMANCE.


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

161 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,3

Alle reviews

(161)

2 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 4 van de 5 sterren

Som fan af Fnatic har jeg altid heppet…

Som fan af Fnatic har jeg altid heppet på dem, helt tilbage fra den svenske trup i CS:GO, men det var jo helt tilbage i 2015-16. Desværre har holdet ikke den samme succes som før, men de spiller stadig forskellige spil, for eksempel Valorant. Men det vigtigste er, at jeg har købt et par T-shirts med logoet, som er meget behagelige at røre ved, ret tynde og sporty. Jeg er tilfreds med mine køb

15 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Best for Esports stuff

Have been excellent for many years. The shop interface, selection, and customer service are always great. You can reach their team via email, on the website, and via Discord. Which is more than you can say for the vast majority of online shops.

I do think the quality of their designs/merch has taken a nosedive since they partnered with Fulllife. Its a massive downgrade.

31 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Ho ordinato il Fnatic x Lamzu MAYA 8K…

Ho ordinato il Fnatic x Lamzu MAYA 8K (small) il 3 gennaio e mi è arrivato dopo solo una settimana. sono rimasto colpito dalla qualità costruttiva di questo mouse e dalle performance. Forse l'unica cosa è che l'avrei voluto anche total black. Se ci saranno nuove periferiche di livello così alto molto probabilmente le comprerò.

3 januari 2025
Review zonder uitnodiging
Logo Fnatic

Antwoord van Fnatic

Thank you for the amazing feedback and suggestion, we will share it with our Gear team for sure! 🧡

Beoordeeld met 3 van de 5 sterren

Neuware bestellt und gebrauchten…

Neuware bestellt und gebrauchten Artikel erhalten.
4 Emails an den Shop geschrieben und absolut keine Rückmeldung erhalten. Werde nie wieder Ware von Fnatic kaufen.

Edit
Der Support hat endlich nach Eröffnung eines neuen Tickets über die Website geantwortet.
Es gibt einen Kompromiss... Dieser ist zwar etwas kompliziert aber machbar.

15 december 2024
Review zonder uitnodiging
Logo Fnatic

Antwoord van Fnatic

Hello! We are very sorry to hear about this, and we are sorry you feel that way. Have you sent us an email on shop@fnatic.com? We'd appreciate it if you sent us an email once again and we will help you out, we never go without responding to our customers and helping them out. Thank you!

Beoordeeld met 5 van de 5 sterren

Servizio Clienti eccellente

il servizio clienti mi ha aiutato in un modo che nessuno ha mai fatto, si era rotta la mia streak65 e ho chiesto cosa potessi fare e subito dopo una risposta rapida e ho risolto il problema in 3 ore!! Servizio clienti E-C-C-E-L-L-E-N-T-E

6 september 2024
Review zonder uitnodiging
Logo Fnatic

Antwoord van Fnatic

Cia, grazie per il fantastico feedback, significa molto, siamo felici di averti aiutato!🧡

Beoordeeld met 1 van de 5 sterren

Terrible online store experience.

Tried to order a custom shirt off the site, first they have extremely limited sizes. Unless you are the size of a house (3xl) or a small child you have no options for jerseys. Then they offer a 'discount' code for 10% off your first purchase, but after signing up with my email and inputting the code at checkout I get a message saying that the code is not valid and no discount is added to the cart. The store is clunky to navigate and the company lied to get my email address. It might just be a scam so maybe dont spend your money with these people.

24 augustus 2024
Review zonder uitnodiging
Logo Fnatic

Antwoord van Fnatic

Hey, thanks for your honest feedback. We are terribly sorry you feel this way. The sizes for the Jersey are very quickly sold out and we do plan on restocking them, as we do with all of our collections. As for the discount code issues, we are always there to help out with that and any other problems you might have, just reach out to us at shop@fnatic.com. We will be expecting your email and look forward to resolving this for you and having you as a happy customer!

Beoordeeld met 5 van de 5 sterren

probably the best support i had in a…

probably the best support i had in a product purchase, i had to return a keyboard because it showed a slight delay in transit and it was for a gift, the support was instant, answered lightning fast without bots and automated script answers, it felt like chatting with a friend trying to help my issue / refund. Top notch guys well done.

16 februari 2024
Review zonder uitnodiging
Logo Fnatic

Antwoord van Fnatic

Thank you for your lovely feedback, it means a lot! We will keep making our Support the best that we can and comments like yours are extremely nice and appreciated. 🧡🖤

Beoordeeld met 1 van de 5 sterren

Horrible delivery times which is a…

Horrible delivery times which is a result of the delivery service they chose to use, package has been in transit for 25 days now. I would not recommend ordering from them if you like having your package within 30 days, especially considering shipping was $15 for a tiny package.

20 december 2023
Review zonder uitnodiging
Logo Fnatic

Antwoord van Fnatic

Hello!
We are very sorry to hear you had such a bad experience with our delivery service.
We would like to help you out further, please reach out to us at shop@fnatic.com.
Thank you!

Beoordeeld met 5 van de 5 sterren

I just wanted to thank Fnc and their…

I just wanted to thank Fnc and their support team. I bought a keyboard and there was issue with it. ( after turning my pc on the keyboard would not go on so I had to replug it everytime). I wrote ticket to support and we toghether solved that issue within a day. They instantly sent me a new keyboard and it works as it should. Thank you Fnatic. #ALWAYSFNC

15 december 2023
Review zonder uitnodiging
Logo Fnatic

Antwoord van Fnatic

We are so happy to hear that you are satisfied with the service provided, it is always a pleasure assisting and having satisfied customers! 🧡🖤

Beoordeeld met 5 van de 5 sterren

Website can be trusted

Website can be trusted. Bought mouse mat and received product tracking and product was delivered.

3 augustus 2023
Review zonder uitnodiging
Logo Fnatic

Antwoord van Fnatic

Thanks for sharing your review and a positive experience with Fnatic! We're happy to hear everything went smooth with your order 😎 🖤🧡

Beoordeeld met 5 van de 5 sterren

I am satisfied.

To my delight, FNATIC had just won at VALORANT when I ordered the product, and the order was busy. I felt a little uneasy at that time and contacted support. I was very relieved to receive an immediate response. I am satisfied with the product and the support!

27 maart 2023
Review zonder uitnodiging
Logo Fnatic

Antwoord van Fnatic

Thanks for the support! 🧡💪
We are extremely happy to hear that you are satisfied both with our products and the support you received from our Team! 😊

Beoordeeld met 5 van de 5 sterren

Fast delivery

Fast delivery, good product, best esport brand stuff

17 maart 2023
Review zonder uitnodiging
Logo Fnatic

Antwoord van Fnatic

Thanks for your lovely feedback, we are happy to hear that you are satisfied with Fnatic! 🖤🧡

Beoordeeld met 5 van de 5 sterren

Fast delivery, very good prices and amazing quality!

Fast delivery, very fair price and amazing quality and custom service! 100% will be buying from Fnatic again in the near future

11 maart 2023
Review zonder uitnodiging
Logo Fnatic

Antwoord van Fnatic

Wow, what a lovely words, we are happy to hear that your overall satisfaction with Fnatic is a positive one! 🧡

Beoordeeld met 5 van de 5 sterren

Fnatic never disappoints me

Fnatic never disappoints me. The products are always delivered quickly. Everytime is spoke with the costumer service they are incredibly friendly and helpfull. The product itself are of very high quality

21 februari 2023
Review zonder uitnodiging
Logo Fnatic

Antwoord van Fnatic

We are so happy to hear that your overall satisfaction with Fnatic is a positive one! We try and do our best to have the best quality service and make an experience for our customers! 🧡🖤

Beoordeeld met 1 van de 5 sterren

Supporto/spedizioni pessimi

Ho ordinato una tastiera il 09/08/2022 ho ricevuto il giorno 18/08/2022 arriva l’email di consegna e sono stato tutto il giorno a casa ma alle 18:00 mi scrivono che hanno provato a consegnarmi il pacco ma non ero a casa,quando sono andato a contattare il supporto mi hanno risposto dicendo che avrebbero provato a riconsegnarmela il giorno successivo ma nemmeno il giorno successivo non ho visto nessuno così sono tornato a scrivere al supporto,ad oggi 22/08/2022 dopo 3 giorni il supporto non mi ha ancora risposto e non so dove sia il mio pacco,sono veramente deluso in quanto mi aspettavo molto di più da un brand così grande.
Aggiornamento:23/08/2022 questa mattina è partita la nuova consegna ma anche oggi non si è presentato nessuno,ovviamente stessa storia dell'altro giorno,nessuno a casa sebbene c'ero io e ovviamente nessun avviso di giacenza.Ottima scelta dei corrieri

22 augustus 2022
Review zonder uitnodiging
Logo Fnatic

Antwoord van Fnatic

Hello Nicolo!
We are very sorry you feel this way, we are doing everything we can to help you out and sort this out for you, there have been delays in our replies since we needed to wait for the carrier's update on the delivery of your order.
We can understand your dissatisfaction and will do all we can to better your experience with Fnatic.

Beoordeeld met 5 van de 5 sterren

Fantastic merch with good quality & fit!

I've been following Fnatic for a long time as an fan. When I saw the minimalist merch drop, I was convinced to order a shirt, hoodie and the cap.
I was not disappointed! The quality and fit are very good! I often wear the shirt for sports.

1 juli 2022
Review zonder uitnodiging
Logo Fnatic

Antwoord van Fnatic

Thanks for the amazing review, we love to see our fans hyped about our merch! 😊🧡🖤

Beoordeeld met 5 van de 5 sterren

FNATIC products

I’ve never been disappointed with the quality and efficiency of any products I bought. Even more, I’ve often been positively surprised by testing them once received.
The support is really comprehensive when it comes to request and is making their best to satisfy the client. Indeed, in my case I wanted a French layout that wasn’t existing anymore on the FNATIC Ministreak Keyboard with the red silent switches. They gave me the French keys I needed in my package.
Really amazing brand and team !
Always FNC 🖤🧡

12 mei 2022
Review zonder uitnodiging
Logo Fnatic

Antwoord van Fnatic

Hey there, thanks so much for sharing your amazing feedback, we're thrilled to hear about your positive experience with Fnatic!
Thanks for being a true supporter,
#ALWAYSFNATIC🖤🧡

Beoordeeld met 5 van de 5 sterren

Muy buena marca y el mejor soporte tecnico y ayuda

Genial, me puse en contacto con fnatic por un problema con el micrófono en los duel tma 2 y sin problema me enviaron la revisión del micrófono mucho mas bueno en calidad de sonido y volumen y gratis. Un 10 para fnatic y estos auriculares junto con la gran aiaiai de audio de estudio... sin duda alguna volveré a comprar algún producto de fnatic

10 mei 2022
Review zonder uitnodiging
Logo Fnatic

Antwoord van Fnatic

Thanks for leaving your review, we are very sorry you feel this way. Since we are already in communication, we will do our best to sort this out for you. We are always there for our customers and to assist them in any way possible.

Beoordeeld met 5 van de 5 sterren

I love it

Superbe casque gaming! Le don est très bon et que dire du micro: pour moi un des meilleurs du marché, de plus à ce prix un excellent rapport qualité /prix
Je recommande vivement

17 april 2022
Review zonder uitnodiging
Logo Fnatic

Antwoord van Fnatic

Thank you for the lovely review, we are happy to hear that you are enjoying the headset! 👊🧡🖤

Beoordeeld met 5 van de 5 sterren

Everything as advertised

Delivery was rather quick, quality of the product is up to standards, not a single regret for this purchase, everything was as advertised.

14 april 2022
Review zonder uitnodiging
Logo Fnatic

Antwoord van Fnatic

Thanks for the great review, we are happy to hear that the overall satisfaction with Fnatic has been a positive one for you! 😊🧡🖤

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