Gem Jewelers Reviews 

I had a lot of reservations about purchasing diamonds online. I stalked the 6.31 ct tennis necklace for months emailing the shop a few times. Hannah, who knew I really wanted it, reached out when there was a sale, gave me an offer I couldn’t refuse, and was very helpful answering my many many questions. I am really happy with my purchase.

I’ve been in the market for a new Rolex and shopped around with a few well known watch dealers. The model I was looking for was unavailable and had to be ordered. None of them came close to delivering it as fast as GEM jewelers promised. Really pleased by my overall experience with Joe. He’s responsive and answers thoroughly to any questions I had about my order. Overall great customer service! Will definitely be reaching out to them again for future purchases.

I have been shopping diamond necklaces for my wife for quite some time. GEM JEWELRY turned out to be the business that "earned" my attention. There is a reason that this company receives so many 5 star reviews and that was one of the reasons it caught my attention. Also, Joe at GEM has so many excellent reviews I thought I would contact him. After talking with Joe on many occasions it was evident he was an excellent listener and he gave me what is a beautiful 10.54 ct. graduated vs2 (G) natural diamond necklace that exceeded my expectations. Living in a small town, local jewelers couldn't even come close in quality or price. The selection I had to chose from at GEM was also great. Even after the sale Joe contacted me to ensure I was satisfied with everything. Shopping for jewelry on line can be risky to say the least and this company is TOP NOTCE in every respect. Shop the rest, then call Joe to receive a beautiful piece at the very best price. THANK YOU Joe and Gem Jewelry for your help and honesty. It was a great anniversary gift for my favorite babe. Dave Takvorian, a satisfied customer in Turlock, Ca.

So happy with my new diamond pendant it came super quick and best customer service

I am truly amazed by the customer service and quality at Gem jewelers. I actually found them on instagram and DMd a few questions that they answered swiftly and efficiently. I purchased a black diamond flexi bangle and received it within a week. I’ve never owned a flexi and I’m obsessed with what I received and can’t wait to add more to my stack. The item came with GIA certificate which is a bonus and their items have a lifetime manufacturing warranty which gives me peace of mind. I can’t necessarily attest to the quality just yet as time will tell with wear and tear but the bangle looked great upon arrival. I regret not finding them sooner but will definitely be buying from them again.

My hard earned money went to my first diamond bracelet. I received it and boy oh boy, it is gorgeous!!! After researching for the best online jewelry store, I found GJS on Reddit. They have the best prices and the quality of their diamonds is superb, too. The certificate of appraisal and earrings are icing on the cake. Customer service is also top notch. Joe answered all my questions which made me more and more comfortable purchasing the bracelet over the phone. He was very patient with me. In less than 15 minutes my purchase was confirmed. What a great experience! Thank you Joe for all your help and prompt service. I have recommended your store to a couple of my friends and will continue to do so. Next goal, save again for ‘Elvera’. This ring will be a perfect match to my bracelet. Like Arnold said, ‘ I will be back.’ 😄

I was able to get the tennis bracelet of my dreams for an unbeatable price with Gem Jewelers. I made my purchase sight-unseen after speaking with Joe. He kindly gave me additional details and sent me additional photos of the bracelet. He patiently and promptly responded to all of my questions. While making a large purchase online can be concerning, communicating with Joe and researching other reviews made me confident in my purchase. Joe and his team really strive to provide excellent customer service, and that was evident in every step of the process. When I wanted a clasp modification, Joe was willing to accommodate my request to make this bracelet exactly how I wanted. I cannot say enough about how much I love the finished product and will cherish it forever. They have a life-long customer in me now, thanks Joe and Gem Jewelers!

The customer service and the care that goes into Gem is 10/10. I am so happy with my purchase on my new necklace it is stunning and I love how it comes with a warranty card which gives me extra peace of mind. Every piece is crafted with love and you can see it and feel it!

Wow what service I chatted prior to ordering and was answered very quickly. I also had an issue with the timing on getting the ring and had nothing to worry about there either. Ordered the ring and was sent updates about the shipment. Christine also emailed me to let me know the ring was shipped out. Received it today and OMG what a beautiful ring. I will definitely buy from them again.

I received my 14k 4c bezel set tennis necklace and couldn’t be happier- it’s perfect and exactly what I wanted for every day wear.
Christine was amazing, extremely helpful during the process and went the extra mile to ensure all my requests were met. Cannot recommend her or Gem Jewelers enough, the quality of diamonds and price point are unmatched and topped off with one on one CS is a win. I will definitely be contacting her for my next purchase! Thank you!

My self and my wife actually got our wedding rings here and was a pleasant experience , however I dropped by today with an imitation watch I received as a gift to have a couple links taken off. I was met with this is an imitation,and was asked would I not be afraid wearing this that only real criminals would know the difference, not sure what was being implied, I dropped it off and after a half hour I went back to get it. the man I spoke to wasn’t there so I just asked for it back and left. I will not be back as I did not feel welcome being grilled about a gift I had received.

Had to share My amazing experience here with Joe and his team. We found him from a Instagram video about watches so I scheduled to go see him in LA and brought my girl with me he was one of the nicest and most honest jewelers I met and wasn't like those pushy jewelers I ended up buying a Rolex from him and to top it off he gave us such a good deal on a diamond tennis necklace that we bought that as well even though had no intention at all for that. Just had to come here and share this with people because I read lots of reviews about Joe but had the pleasure to actually meet him in person and he is the real legend here. Forgot to mention I needed some small hoops for my daughter and he didn't have it so he sent me to a gold factory down the street which only sells to wholesalers but he let me buy because of Joe so so happy I met you Joe and can't wait to do more business God bless!

Gem Jewelers cannot be beat! If you're in the market for diamond jewelry, look no further! I recently purchased a stunning diamond tennis necklace from Joe, and I couldn't be happier with my experience. Despite my initial skepticism about online shopping, Joe and Jessica went above and beyond to make me feel comfortable. They were quick to respond and sent me several photos and videos of necklaces and even offered to FaceTime. The necklace itself is nothing short of perfection - the diamonds sparkle brilliantly. To top it off, when I had the necklace appraised by a local jeweler, it exceeded my expectations by appraising for well over what I paid. I was comparing them to Ring Concierge and the quality (and clarity) of the diamonds at Gem Jewelers was far superior.

I recently purchased this 7 carat emerald tennis bracelet and I have to say it’s the nicest quality of all the recent pieces I have purchased from various websites. Joe was very Helpful with my purchase as I requested an upgrade to the 18k gold. I will be a return customer now that I have found GemJewelersCo.

Jessica helped me when making this sight unseen purchase and I really appreciate her patience. I received a beautiful necklace at a fair price and it's made even sweeter as Jessica was able to put in a request for a custom closure that I was looking for. A++ for customer service. Actual necklace longevity will be reviewed on youtube.

The easiest and greatest company to work with. The owner knew exactly what I needed and delivered the most beautiful piece of jewelry with a very competitive price point.
I couldn’t be happier.
My wife loooovves the piece.
Thanks Joe

Purchased a three carat diamond tennis bracelet that my fiancé absolutely loved. Excellent selection, customer service, product, and price. I have found my jeweler for diamonds. Beautiful settings and will be coming back for her birthday gift. Highly recommend!!!!

An absolute pleasure working with Gem Jewelers to find my dream tennis bracelet. Can’t recommend them enough. The team is kind, efficient and willing to go the extra mile to make sure each and every client is happy. Thank you Gem Jewelers!

Joe was awesome, he offered to ship me a ring Overnight just to get the exact size of my finger. he went above and beyond to make sure it was the right size he promised me I would love it when it was done. And this day and age you get kind of nervous to order online. With this company you have no worries my ring is perfect and the diamond shine like you wouldn’t believe it also comes with an appraisal, which I was really happy with. Thank you so much to Mr. Joe. Can’t wait to buy the matching Cuban bracelet.

Best experience by far and only Jeweler I fully trust. I highly recommend purchasing from here.