Good response to questions I asked. However I am not able to access any more on this site than I can on my UK site with the exception of newspaper articles. I cannot find any marriages or births fro... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Amazingly bad text search for their digitized records. Even knowing the exact date and the paper in which a death notice appeared, it could not find a simple surname string. Moreover, attempting to... Toon meer
Bedrijf heeft geantwoord
How did this scenario happen? Why is it necessary to compliment people for doing EXACTLY what their job description describes as their job? I am the first one to compliment someone when they go abov... Toon meer
Bedrijf heeft geantwoord
I like Genealogybank because it seems to have papers that my other historical newspaper subscriptions do not have. It is easy to look up information. It would be nice to be able to have it search fo... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
GenealogyBank.com is one of the largest online newspaper archives for family history research with over 2 billion names from 1600s to present day. Search free.
Contactgegevens
Verenigde Staten
- www.genealogybank.com
4,5
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Enjoyed working with genealogy bank
Enjoyed working with genealogy bank, just did not use enough to justify renewal due to shift in finances.
6 mei 2026
Review zonder uitnodiging
Antwoord van GenealogyBank
We totally understand. If your needs change, please reach out to us.
Karen was very prompt and polite
Karen was very prompt and polite. She even thanked me for my request, stating that she enjoyed reading the article I requested about my great aunt. That made me feel good!
4 juni 2026
Antwoord van GenealogyBank
Karen is a gem! Thanks for sharing this!
Too tired to go into it.
5 juni 2026
Antwoord van GenealogyBank
Thank you for your 5 Star rating! It means the world to us.
Already answered
Already answered - Melanie really made the difference and I opted for the two-year subscription ...
4 juni 2026
Antwoord van GenealogyBank
Thank you for taking the time to leave us public feedback. It means the world to us!
Customer Service
Customer service is great and fast. The world needs more nice people working customer service.
1 juni 2026
Antwoord van GenealogyBank
Thank you! We love taking care of our great customers. We appreciate you posting this!
My refund was expedited very quickly
My refund was expedited very quickly, for which I am most grateful....
29 mei 2026
Antwoord van GenealogyBank
Thanks for sharing!
Antwoord van GenealogyBank
Thanks for the wonderful feedback!
Antwoord van GenealogyBank
Thank you for your feedback! We appreciate it!
Having a real person to speak with
Having a real person to speak with. Follow up is extremely important to me. GB is great at following up. Helpful hints are good too!
24 mei 2026
Antwoord van GenealogyBank
Thanks so much for sharing this!
AI commercial slop.
22 mei 2026
Review zonder uitnodiging
Antwoord van GenealogyBank
We'd love to know more about what you're referring to
Melony was great to work with
Melony was great to work with. She found me a better deal when I was renewing.
22 mei 2026
Antwoord van GenealogyBank
Thanks for providing this feedback!
Limitation of data
Although there were a few articles related to my family in their data base, the time spans for the various newspapers did not cover enough of our lifetime periods to justify me continuing to subscribe. They were nice enough to give me a full refund after I accessed the site for only a few days.
21 mei 2026
Antwoord van GenealogyBank
We want it to be a good fit, so we make cancelling easy. We're sorry that we didn't have what you needed, but check back because we are always adding new content.
Positive Experience
Thanks to the advice from the staff, I had a very positive experience with GenealogyBank.
22 mei 2026
Antwoord van GenealogyBank
Thank you! We want every experience with our team to be a positive one.
positive customer experience
The very pleasant woman, who i spoke with on the phone, provided me with several insights into
GenealogyBank's resources and helpful videos to improve my user experiences. She kept me as a subscriber.
20 mei 2026
Antwoord van GenealogyBank
Thanks for sharing your experience! We're happy to help.
Antwoord van GenealogyBank
We would love to know more about this. Our numbers have not changed in 20 years. Please write support@genealogybank.com with details.
I am very happy with the quick response…
I am very happy with the quick response of Genealogy Bank. Genealogy values its customers
15 mei 2026
Antwoord van GenealogyBank
We do value our customers! Thanks for sharing this!
The staff are friendly and…
The staff are friendly and knowledgeable. They will strive to give the best customer service possible to help users get the most out of their website.
9 mei 2026
Antwoord van GenealogyBank
Thank you for your feedback!
Super customer service
Super customer service - I had a problem with a previously canceled subscription being auto-renewed without my approval. I notified GB, showed them the bank charge and the email from GB for the previous cancellation. GB immediately provided a refund and cancelled the new subscription. Very quick response.
7 mei 2026
Antwoord van GenealogyBank
Thanks for sharing!
Love GenealogyBank
I love the customer service and the newspapers provided by GenealogyBank!
6 mei 2026
Antwoord van GenealogyBank
We appreciate your feedback!
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