Echo what others have said; followed process, extremely long wait without contact, remembering months (8mths) later we've not received voucher, chase, fairly quick reply from Gift Cloud but still have... Toon meer
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It's great being able to claim rewards for shopping which I was going to do anyway. The only slight issue is I have to spend more than I normally would in order to qualify and I spend even more on top... Toon meer
Bedrijf heeft geantwoord
This review rating is for the customer care team only, as my initial contact from Giftcloud was not good! I received my email to claim my gift, but the links didn’t work. Eventually, the link for help... Toon meer
Bedrijf heeft geantwoord
The Gift Voucher Does Not Exist I recieved £15 from Money Super Market for taking out a home insurance policy, redeeming that £15 gift card through Gift Cloud is impossible. Despite multiple o... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
The reward campaign builder - helping businesses grow. Our customer service team are on hand to help any customer or client enquiries in the first instance. Just contact using the form below ⬇️ https://giftcloud.zendesk.com/hc/en-gb/requests/new
Contactgegevens
Verenigd Koninkrijk
- hello@giftcloud.com
- www.giftcloud.com
3,3
Gemiddeld
4K reviews
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Good experience from Vodafone
Good experience from Vodafone
25 september 2026
Review zonder uitnodiging
Helpful and easy
23 oktober 2026
Review zonder uitnodiging
Great to receive the gift card from…
Great to receive the gift card from Amazon, process was quite good, though all was well with the process, I was a bit confused if it had actually been delivered. However all was well
23 oktober 2026
Review zonder uitnodiging
Quick & easy
23 oktober 2026
Review zonder uitnodiging
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Very easy setup
Very easy setup, they did exactly what they said they would do, so far completely smooth and reliable.
16 september 2026
Review zonder uitnodiging
Antwoord van Giftcloud
Hello Simon, thank you for sharing your feedback with us. We are delighted to hear that you had such an easy setup and that our service has been completely smooth and reliable for you. We truly appreciate your support and look forward to welcoming you back again soon.
Everything straightforward.
23 oktober 2026
Review zonder uitnodiging
Although this has taken some time to…
Although this has taken some time to come through it is a very good reward. all the participating stores are popular.Thank you
23 oktober 2026
Review zonder uitnodiging
Antwoord van Giftcloud
Hello B, thank you for taking the time to leave your review. We truly appreciate your patience while waiting and are delighted to hear you are pleased with our selection of popular stores. We hope you enjoy spending your reward!
You may as well shout at the clouds as…
You may as well shout at the clouds as trying to get your voucher from these scammers is nearly impossible
9 juli 2026
Review zonder uitnodiging
easy to get the voucher and plenty of…
easy to get the voucher and plenty of options. thanks you.
23 oktober 2026
Review zonder uitnodiging
Antwoord van Giftcloud
Hi Jacqueline, thank you so much for your wonderful review. We are delighted to hear that you found it easy to get your voucher and enjoyed the variety of options available. We truly appreciate your feedback and look forward to welcoming you back soon.
Everything was good.
Everything was good.
Good communication.
Easy to use.
11 september 2026
Review zonder uitnodiging
Antwoord van Giftcloud
Hello Dawn, thank you very much for your wonderful review. We are delighted to hear that you experienced good communication and found our platform so easy to use. We truly appreciate your support and look forward to welcoming you back to Giftcloud in the future.
£150 voucher received
I signed up for a broadband deal that included a £150 voucher via Giftcloud. When there’s a two or three month waiting period for an offer, I never assume it’s guaranteed. But I got the email today and the process to claim the voucher was very straightforward. Great service. Thank you.
23 oktober 2026
Review zonder uitnodiging
Antwoord van Giftcloud
Thank you so much for your lovely review. We are delighted to hear that claiming your £150 broadband voucher was a smooth and straightforward process. We truly appreciate your patience during the waiting period and hope you enjoy spending your reward.
Simple and quick
23 oktober 2026
Review zonder uitnodiging
Antwoord van Giftcloud
Hello Mr Whittaker, thank you so much for sharing your feedback with us. We are delighted to hear that you found your experience so simple and quick. We look forward to welcoming you back to Giftcloud soon.
Echo what others low ratings have said
Echo what others have said; followed process, extremely long wait without contact, remembering months (8mths) later we've not received voucher, chase, fairly quick reply from Gift Cloud but still have to wait 20days more. Crazy and feels a little dodgy/hard work
23 oktober 2026
Review zonder uitnodiging
I was so relieved when I came across an…
I was so relieved when I came across an email I had forgotten about. It was for a gift card of £150. Gift Cloud sorted it out for me immediately. Excellent service.
23 oktober 2026
Review zonder uitnodiging
Antwoord van Giftcloud
Hello Lesley, thank you so much for your wonderful review. We are delighted that our team could quickly help you sort out your £150 gift card after you came across that forgotten email. It was a pleasure assisting you, and we hope you enjoy spending it.
Excellent customer service…
They were very informative so I could decide if I wanted the company to source my cooker or provide a voucher. The voucher arrived via mail within the hour.
22 oktober 2026
Review zonder uitnodiging
Antwoord van Giftcloud
We are glad you enjoyed your experience with us. Thank you for your positive feedback. We are happy to hear that our team provided clear information to help you make your decision, and that we delivered your voucher so quickly.
Quick at sorting out my problem
16 oktober 2026
Review zonder uitnodiging
Antwoord van Giftcloud
We are delighted to hear that we could resolve your issue so quickly and efficiently. Providing prompt and helpful support is always our top priority, and we truly appreciate you taking the time to share your positive experience.
Very easy to use
22 oktober 2026
Review zonder uitnodiging
Antwoord van Giftcloud
Hi James, thank you so much for taking the time to leave us a 5-star review. We are delighted to hear that you found Giftcloud so easy to use. We truly appreciate your feedback and hope to see you again soon.
Very good every was correct on what I…
Very good every was correct on what I was being told
22 oktober 2026
Review zonder uitnodiging
Antwoord van Giftcloud
Hi Craig, thank you so much for your five-star review. We are delighted to hear that everything was accurate and matched what you were told throughout the process. We truly appreciate your feedback and hope you have a wonderful day.
They are an awesome company who were …
They are an awesome company who were brilliant at responding and resolving the issue with my gift card and getting us to me asap 10/10
22 oktober 2026
Review zonder uitnodiging
Antwoord van Giftcloud
Thank you so much for the wonderful feedback. We are thrilled to hear that we could resolve the issue with your gift card so quickly and get it delivered to you without delay. Providing prompt and helpful support is always our main goal, and we truly appreciate you taking the time to share your positive experience.
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