Groupnexus Reviews 

Disgrace, why should I pay £1.5 charge when I pay the fine online? This is a rib-off!

If I could vote zero, I would have.
I already have an appeal in place and they have sent me another letter doubling the fine that I should not have got in the first place. They do show clear parking policy signs. I have tried every which way to contact them to no avail. I was told on a recorded message if I wanted to speak to someone then to call 02087313106. The number is a dead number. I am truly disgusted with this behaviour. How dare you demand £100 from me when there is an appeal in place.

PCN for charging car at EV point and no grace period of ten minutes/ Ticket issued after 6 mins. They rejected my appeal but I think the letter they sent to me was generated by AI it made no mention of the EV parking. Then they said I could pay the reduced charge of £60 not £170. When I attempted this the online form asked for all of my card details icnluding the CVC at the back to be typed inbto an online form! Made me suspicious so tried to call the payment line and of course its not working. Checked on here and can see actually they are totally scammers and opportunisits - preying on drivers who fear escalating charges.

Absolute robbers of a company. AVOID parking in any of these car parks own by nexus, they are an absolute disgrace. They will reject your appeal even with evidence! I will be taking this further and writing to my local Derby MP and the government. Why should this company be allowed to rob people of their hard earned money, especially during hard times!!!!!!!! I will NEVER park in a company owned by this company again. AVOID AT ALL COSTS. And if you do make sure you read their signs that are THERE TO CATCH PEOPLE OUT AND GET PEOPLES MONEY!!!!!!!!!!!!!!!!!

"We’re delivering the future of parking through data, technology and service excellence."
Despite this statement from their website the letter I received looked like it had been created by an eight year old! The layout and content quality was pathetic considering the serious nature of the subject. Quality standards don't seem to apply to this company.

Absolutely appalling company, i tried to pay for my parking 5 times and the app would not let me, I was parked for 28 minuets, I then got a fine for not paying so I appealed with evidence of me trying to pay and they responded saying that there are clear signs saying I need to pay which I tried to do!! I now have to pay £170, disgusting.

Scam company, operating at Huddersfield Royal Infirmary, had to pay several fines for having a Blue Badge on for cancer treatment. Utterly disgraceful. BEWARE ANPR cameras at both the main hospital and Acre Mills, I wouldn't mind, no ether hospital has anything like enough parking for either cars or disable bays... An utter shambles and run by a shambolic company Group Nexus, the cowards who hide behind ANPR.

A company operating with values and practices that are wholly disgusting. Avoid companies and providing any business to those using Groupnexus and subsidiaries for “land management”, and with any luck they will dissolve

Charge you to appeal a wrongly issued ticket!!!
Appealed the ticket to the council and they quashed it with this group of idiots.
Every person in the UK just needs to never pay or return any paperwork from this scam outfit!!

HAD APPOINTMENT ,I PARKED IN A DISABLED BAY MAKING SURE TO DIPLAY MY BLUE BADGE, REGISTERED WITH FRONT DESK WH9 PHOTOCOPIED MY BLUE BADGE .TWO WEEKS LATER RECEIVED PCN TO WHICH I APPEALED. ALL I PUT IN APPEAL WAS 'IS THUS HOW YOU MAKE MONEY FROM BLATENTLY EXTORTING THE FRAIL AND ELDERLEY! AND GUESS WHAT ? MY APPEAL WAS SUCCESSFUL.
PLEASE DO NOT GIVE IN TO THESE SCAMMERS WHO RELY ON PEOPLE NOT KNOWING THE LEGALITIES. THEY CANNOT ENFORCE THESE PCN'S ,IF YOU HAVE FOLLOWED THE RULES THEN DON'T GIVE IN FIGHT THESE PEOPLE/PARKING COMPANIES.

scammers rouge company
no contact avalibe

Of course this company only has one star. I was parked in a tiny car park in a little village where I stayed for one minute longer than I should have and was charged £100. For being one minute over. Bearing in mind it was busy and I had wait in line to leave the car park. Total injustice. I wish this company could be fined themselves for their injustice.

My 8 year old son is on crutches with a broken foot after a traumatic accident. I took him to a restaurant to cheer him up and (mistakenly) assumed I could use a disabled bay due to his restricted mobility. There were plenty of disabled bays available whilst we were parked and we were there less than one hour. I received a PCN and appealed explaining the error and exceptional circumstances, that my child is temporarily of restricted mobility, in pain and traumatised. The appeal had been rejected. Shocked is an understatement. That a company would capitalise on this is disgusting.

I parked car at Woodgreen east (Mall), I paid at the machine as requested (Correctly entered my car registration) Payment gone through straight away from my bank but I didn't receive any confirmation msg, so to make sure I entered my registration again it stating that, I have paid the ticket, I took photo for the proof of it. After 2 weeks I received penalty ticket. I applead with all the evedince and they rejected my appleal, stating for the keying error which is total nonsance and asked me to pay reduced £ 20. Pls avoid this scam company try to park somewhere else.

Vile disgusting company, I am a cancer patient. I parked in a recognised car park at Shrewsbury hospital and paid for my parking, I parked where I always park at the hospital. This time I’m told that I parked in a staff permit holders car park. I did not and they provided no photographic evidence. Got fined and appealed, appeal kicked out. You pay the fine and another £1.50 for the privilege of paying the fine. Scammers and blaggards. Vile

Even though the parking fine was unfair and the response to my appeal was dismissive, what really is unacceptable that the company charges £1.50 for online payments. Absolutely disgraceful!

Absolutely hopeless, as a blue badge holder, I received an email that my registration permit has expired and to reapply, I don't know how long it's supposed to last!
When you do manage to reapply the validation code disappears far too quickly, I understand if you change you vehicle you should reapply but why on earth would you need to reapply otherwise?
Update, yesterday I received an email stating that my permit for disabled parking has not expired after all,
I wonder what would have happened if I hadn't persevered and tried parking with a supposedly expired permit , probably a fine!!!

Awful disgusting company. My friend is suffering from cancer and was feeling unwell we pulled of at a service station. She is very poorly and it took time for her to be able to travel safely . They sent us a fine ..we explained but they DONT CARE. I thought service station where SAFE places to pull over on motorways to rest ..NOT SO. won't stop at service station ever again I will find the closes town

Another person stung by this joke of a company . How can I breach a contract when I can't see the contract..
Fruitless and time consuming to put yourself through the charade of an appeal .
I would insted encourage you to complain the the Speke Trust who own the land and surely have employed this outfit !

i will try to avoid parking operate by this company. the paying machine at site is useless. tried couple time and charged me twice. complainted about it but later they sent me a letter and ask for penalty charges.