I am a repeat customer, and for good reason! The diamond is stunning and of high quality; it was packaged with great care and matches its description 100%. Photos simply cannot capture its true beau... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I wanted to surprise my wife with a special necklace with 2 different gems. Diamond and emerald. Through a lot of research on internet i ended up buying 2 necklaces from 2 companies that i found the b... Toon meer
Thank you so much GS Diamonds, and especially ‘Talar’ who kept trying to source the perfect diamond for us. We were quite fussy, however Talar was sensitive and respectful to our requirements. We’d... Toon meer
Bedrijf heeft geantwoord
As professional as they’ve always been since we had our rings made here. We came in for a 7 year anniversary clean up and refresh and our wedding rings came back brand new.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Experts when it comes to diamonds and bespoke, quality jewellery – our teams will help you find and create the jewels that perfectly encapsulate your personality, love, or style. GS Diamonds proudly presents diamonds of the highest quality, whether natural or lab-grown, as well as an exquisite range of gemstones. Explore our collections of earrings, bracelets, necklaces and pendants, engagement rings, and wedding rings, each crafted with incredible intricacy and artistry. Our Bespoke Ring service allows you to create a ring entirely personal to you. Share your design ideas with us, and we will work closely with you to bring your dream piece to life. With 40 years of industry experience, GS Diamonds is a proudly Australian-owned and family-operated business. We source the finest diamonds and transform them in our design studio into handcrafted, customized jewellery. Using state-of-the-art technology to guarantee quality, GS Diamonds delivers luxurious, stunning jewellery without the hefty prices.
Our Complimentary Services
Geschreven door het bedrijf
- Cleaning, Polishing, Engraving
- As part of our commitment to exceptional service, simply visit us in-store to claim: - lifetime cleaning for your items —visit our stores, and we’ll inspect your piece to ensure all stones are securely set before giving it a sparkling clean with our ultrasonic cleaner. - 1 complimentary polish of your purchase for Platinum, 18k Yellow Gold, and 18k Rose Gold jewellery. For 18k White Gold jewellery, this includes both polishing and rhodium plating service. - 1 complimentary engraving on specific products. Some limitations apply depending on band width or design intricacy. Please note all complimentary services are available exclusively for clients within Australia and are valid for 5 years from date of purchase.
Our Guarantees
Money Back Guarantee, GIA, IGI
As part of our promise of excellence and reliability, we provide:
- A 30 day money back guarantee on eligible items (up to A$15,000), provided they’re returned in unworn condition with all original certificates.
- Certified loose diamonds — all loose diamonds come with a GIA or IGI grading certificate, the most trusted laboratories in the world. Most diamonds are also laser-inscribed on the girdle with their unique identification number, giving you complete peace of mind.
- A lifetime guarantee against manufacturing defects, covering things like blemishes in the metal, chips or scratches present at collection, and uneven settings.
- A clear guarantee claim process, where you notify GS Diamonds within 14 days of noticing an issue (with photos and proof of purchase), and they’ll evaluate the piece.
- Under this guarantee, if parts or materials are no longer available, GS Diamonds will do their best to replace them with "appropriate equivalents."
Contactgegevens
Share the Sparkle
4,8
Uitstekend
110 reviews
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The team and their knowledge.
15 juni 2026
Antwoord van GS Diamonds
Thank you for the fantastic review, Savio! We're delighted that our knowledgeable team could assist you effectively. We can't wait to welcome you back soon! GS Diamonds team.
Stunning Toi et Moi ring and outstanding service from Ruby
From the very first consultation to collection, GS Diamonds made the whole experience effortless. Ruby Mulligan was exceptional, and very patient with every question, and was happy to revise the design until it was exactly right.
Ruby also went out of her way to help me keep the proposal a complete surprise, which meant a great deal and shows how much she cares about the people behind the purchase.
The ring itself is absolutely stunning, the platinum Toi et Moi setting with the emerald and pear diamonds is exactly what we pictured, and it looks even better in person. Delivered right on time as promised. Couldn't recommend Ruby and the team highly enough.
21 juli 2026
Review zonder uitnodiging
Antwoord van GS Diamonds
Thank you for your wonderful review, Mautsab! We’re absolutely delighted to hear that you enjoyed your experience with GS Diamonds from the initial consultation through to collection. It’s especially lovely to hear how much Ruby’s patience, attention to detail, and efforts to keep the proposal a surprise meant to you. We’ll be sure to share your kind words with Ruby and the team. Thank you again for choosing GS Diamonds and for your recommendation. We wish you both a lifetime of happiness together!
Great and seamless experience
Great and seamless experience. Lydia was very helpful in designing the perfect ring for my fiancé
10 juni 2026
Antwoord van GS Diamonds
Thank you for your wonderful review! We’re delighted to hear that you had a great and seamless experience with us. We’ll be sure to pass your kind words on to Lydia. We’re so glad she could help you create the perfect ring for your fiancée. Wishing you both all the best for this exciting next chapter!
Really helped me made good decisions
16 juli 2026
Review zonder uitnodiging
Antwoord van GS Diamonds
Thank you for your kind review! We're delighted to hear that we were able to help you make the right decision. It was a pleasure assisting you, and we truly appreciate your support. We hope to see you again in the future!
The best experience ever
Premises was simplistic and elegant at the same time. The staff were fantastic. Friendly, helpful and full of knowledge. Couldn't ask for anything better. The options that they provided we're endless. So many choices. We had an unpressured experience. Never ever had such a smooth, enjoyable experience as this.
4 juli 2026
Review zonder uitnodiging
Antwoord van GS Diamonds
Thank you so much for your beautiful review. We’re delighted to hear that you had such a smooth and enjoyable experience with us.
Our team takes great pride in creating a welcoming, knowledgeable, and pressure-free environment, so it means a lot to know this came through during your visit.
We truly appreciate your kind words and hope to welcome you back again in the future.
Warm regards,
GS Diamonds
An incredible experience from start to…
An incredible experience from start to finish with GS Diamonds. The entire process was seamless, and the ring they created is absolutely beautiful—better than I could have imagined. A special thank you to Ruby, who exceeded all expectations with her professionalism, communication, and attention to detail. I couldn't recommend GS Diamonds more highly!
5 juni 2026
Review zonder uitnodiging
Antwoord van GS Diamonds
We're so pleased to hear about your wonderful experience, Joseph! It's fantastic that the ring surpassed your expectations and that Ruby's professionalism and attention to detail stood out. Thank you for recommending GS Diamonds so highly; it means a lot to us. GS Diamonds team.
Excellent Customer Service and Smooth Experience
From the beginning, they provided outstanding customer service through email, even during weekends and late at night, despite me being in New Zealand.
The diamonds arrived without any delay, and the entire process was smooth and professional. I received a very good product and truly appreciate their communication, support, and efficiency. Highly recommended!
21 mei 2026
Review zonder uitnodiging
Antwoord van GS Diamonds
We're so pleased to hear about your satisfaction, Sabith! Providing excellent service regardless of location is important to us, and we're glad everything went smoothly for you. Thank you for recommending us! GS Diamonds team.
My experience with GS Diamonds was…
My experience with GS Diamonds was absolutely great! Most of my consultation was done through email with Charalampos, he helped through the order process as well as helped expedite the process! I had an amazing experience and I would highly recommend them!
27 april 2026
Review zonder uitnodiging
Antwoord van GS Diamonds
Julien, we're thrilled to know that your experience with GS Diamonds was exceptional! It's wonderful that Charalampos could guide you smoothly through the process. We appreciate your recommendation and hope to see you again soon! GS Diamonds team.
Great experience with GS Diamonds
Great experience with GS Diamonds. Talar was quick, professional and very helpful with all my questions. Quality was excellent, prices were reasonable and everything felt transparent and trustworthy. Highly recommend.
26 april 2026
Review zonder uitnodiging
Antwoord van GS Diamonds
Hello Yumi,
thank you for the lovely feedback! We are glad to know that you loved both quality and service and Talar made your journey easy! We do believe you will love the pendant upon arrival :)
Wishing you all the best and hoping to hear back form you in the future! GS Diamonds team
Awesome to deal with
Awesome to deal with
Stones are amazing
Thankyou again
20 april 2026
Review zonder uitnodiging
Antwoord van GS Diamonds
Thank you for your kind words, Troy! We’re really glad to hear you’re happy with the stones and your experience with us. It was a pleasure assisting you, and we truly appreciate your support. Enjoy your piece, and don’t hesitate to reach out if we can help with anything in the future. GS Diamonds team
Exellent
Brilliant experience most affordable and very nice place Nicole nugyen was great to deal with!
21 maart 2026
Review zonder uitnodiging
Antwoord van GS Diamonds
We appreciate your kind words, Oisin! It's wonderful to hear that Nicole contributed to your brilliant experience at our place. Thank you for choosing us, and we hope to have the pleasure of serving you again! GS Diamonds team.
Experience with Talar at GS Diamonds – Highly Recommend
I had a great experience working with GS Diamonds, especially with Talar throughout the process of purchasing my engagement ring. She was very helpful, patient, and responsive, taking the time to answer all my questions and make adjustments without any pressure.
Overall, I’d highly recommend Talar and the team at GS Diamonds to anyone looking for a custom engagement ring.
7 april 2026
Review zonder uitnodiging
Antwoord van GS Diamonds
Jason, thank you for sharing your experience with us! We're delighted that Talar's attentive service made your engagement ring purchase enjoyable and pressure-free. Your kind words and recommendation are greatly appreciated by our team. GS Diamonds team.
I had a great experience
I purchased online and found the whole experience effortless. Ring was ready on time, and an email was sent to me on the day about which day would be good for delivery. I was very specific on the times and dates I was going to be home to sign. It was delivered at the time asked. The ring is stunning and I can't stop looking at it. Thank you Lynsey Clark for making my experience smooth.
3 maart 2026
Review zonder uitnodiging
Antwoord van GS Diamonds
Anna, thank you for your fantastic review! We're so glad that everything from the purchase to the delivery went smoothly and that you're thrilled with your beautiful ring. Your appreciation for Lynsey's assistance means a lot to us, and we're happy we could make this experience special for you. GS Diamonds team.
Tôi đã có 1 trải nghiệm mua sắm tại GS…
Tôi đã có 1 trải nghiệm mua sắm tại GS diamond thật tuyệt vời. Ban đầu chúng tôi chỉ muốn mua 1 chiếc nhẫn làm kỷ niệm, nhưng với sự giới thiệu nhiệt tình và am hiểu về kim cương của Jessica chúng tôi đã chọn được chiếc nhẫn thật ưng ý. Nó thật hoàn hảo! Thanks GS diamond, thanks Jessica ❤️
26 maart 2026
Review zonder uitnodiging
Antwoord van GS Diamonds
Dear Thao,
Thank you so much for your lovely review. We’re delighted to hear you had such a wonderful experience with GS Diamonds and that Jessica’s guidance and diamond knowledge helped you find the perfect ring.
What began as a special keepsake clearly became something even more meaningful, and we’re so pleased you found a piece you truly love.
Thank you again for your support and for choosing GS Diamonds. 🤗
A cinderella fit
A cinderella fit! And an engagement ring from my dreams ... thank you GS Diamonds for an heirloom that will sparkle brightly in my family for generations to come ✨️ a big thank you to Maria for all her assistance and care
26 februari 2026
Review zonder uitnodiging
Antwoord van GS Diamonds
Tiara, we're delighted to know that your engagement ring fits like a dream and will be cherished as an heirloom. Maria will be pleased to hear about your appreciation for her care and support. Thank you for choosing us! GS Diamonds team.
Extremely unprofessional
Extremely unprofessional, they brought the ring with wrong size, and they don't have a quick solution they solution is to wait 2 weeks, and they don't care about our wedding party time. They also said you will receive the ring maximum on 2nd Feb. and we received it on 4th of Feb. They don't respond to my emails as well. very bad experience
9 februari 2026
Review zonder uitnodiging
Antwoord van GS Diamonds
Hi Hossam and thank you for your feedback.
Based on our records, all details of your order were handled in line with what was discussed and confirmed at the time of purchase. The finger size used was the size provided and approved on your invoice, and the 2nd of February was communicated as an expected collection date. The ring was completed on the 3rd and collected on the 4th.
Regarding resizing, our team advised the standard 2–3 week timeframe required to ensure the quality and finish of the piece. We also confirm that none of your emails went unanswered throughout the process.
We remain at your disposal for any further clarification.
Kind regards,
GS Diamonds Team
Highly Professional and Helpful Team
Lynsey at GS Diamonds was incredibly responsive and a pleasure to work with. Even though I wasn’t able to move forward with my custom ring, she was always patient, helpful, and took the time to answer all my questions and source the alexandrite I was hoping for.
Her professionalism and genuine care really stood out, and I felt well supported throughout the process. I would absolutely recommend GS Diamonds to anyone looking for a custom piece or a team that truly listens and goes the extra mile for their clients.
2 februari 2026
Review zonder uitnodiging
Antwoord van GS Diamonds
Hello Juvy,
Thank you so much for your kind and thoughtful words! We’re truly grateful you took the time to share your experience! Lynsey will be delighted to hear how much you appreciated her responsiveness, patience, and dedication, as she genuinely cares about making every client feel supported and heard.
Even though the journey went a different direction this time, it was a pleasure assisting you, and we’re glad team could help source the alexandrite you had in mind and answer all your questions along the way. Your recommendation means a great deal to us and we hope to have the opportunity to work with you again in the future!
GS Diamonds team
Easy to deal with
3 februari 2026
Review zonder uitnodiging
Antwoord van GS Diamonds
Thank you for the 5-star review, Ciaran! We're glad that our service met your expectations and was easy to navigate. We can't wait to assist you with any future needs! GS Diamonds team.
Ask for Ann
Ann was a great communicator and worked with what I wanted to purchase. Not pushy in anyway and advised me of all the choices available. Guided me through the course of buying and found the perfect ring
8 september 2025
Antwoord van GS Diamonds
David, thank you for the fantastic review! We're so pleased that Ann's assistance led you to the perfect ring without any pressure. We look forward to helping you with any future purchases! GS Diamonds team
Excellent quality diamond earrings
Excellent quality diamond earrings. Exceptional service. I will be back
17 december 2025
Antwoord van GS Diamonds
Thank you for your positive feedback, Tom! We're delighted that our diamond earrings and service met your expectations. We hope to have the pleasure of serving you again in the near future! GS Diamonds team.
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