Hern and Crabtree Estate Agents Reviews 

An honest, helpful company. They did what they said they would do. Excellent.

Mike, Owen and Jo have been fantastic in assisting my wife and I with our quest to find an bigger house in Llandaff.
They have remained patient with us during the ups and downs of moving home and I couldn't recommend them more.
Thank you to everyone at Llandaff branch, hopefully we wont need to move again but if we do then we will certainly be requesting your services.

Best wishes,

Mike & Jo

Professional and helpful, our house was on the market within days and sold in a week

All the staff I dealt with were always positive and helpful.
Always on time for appointments.
They were very good at giving feedback.
I thought that the fact that they had someone dedicated to chasing solicitors etc was a very good idea, and she did liaise closely with my solicitor, passing on information immediately.
All in all, a very good experience.

Worked well with us to sell our house quickly - in fact we sold on the first day of viewings!

Helped us to realistically price the house and to coordinate all viewings. Have used before and would definitely recommend !

Thank you 😀

Very happy with the service I received from the moment my house was valued, put on the market and sold. Would recommend Hern & Crabtree to others and also use them again in the future if required.

Owen was my point of reference but Mike and his Ladies ably supported him . Deceased property sale with Japanese Knotweed rearing it's ugly head at the 11th hour but all overcome . Very good communication channels and a great sense of humour from all staff which counted for a lot. Will definitely be using them again without hesitation

The process of selling our house started well. The valuation was good without being unreasonable and the photos and brochure were of high quality. An offer was made and agreed quite quickly. Mike and Owen in the Llandaff office were helpful throughout this. However, getting from an agreed price to exchange and completion was something of a nightmare and in my view this phase could have been managed much better, especially given that another local branch of H&C was handling the sale of our purchaser's house. Agreed dates for exchange and completion were missed and in the end we completed nearly 3 weeks after the date that everyone had previously agreed to, having exchanged contracts at 4.45pm the previous day. As well as incurring additional costs for the storage of furniture that was moved on the originally agreed date (otherwise we would have incurred cancellation charges) and multiple postponements of arrangements with builders, energy providers, internet providers, and so on, this was a nerve-shredding experience.

I was delighted with the service I received from the team at Hern and Crabtree. They communicated with me regularly; and always got back to me when promised, answering my many questions. Everyone was professional and guided me through the process. Would highly recommend them.

I recently bought and sold through Hern and Crabtree and would like to thank the staff Mike, Denise, Owen, Jo and Jan for their professional and friendly service.
Their experience and knowledge of the market is invaluable.
Thanks again for your open and helpful advice at a busy time.
I would recommend H & C to those considering buying/selling a property.

Brian B.

Bought and sold with Herb & Crabtree and could not recommend them enough. From initial contact right through to the final sales they were on the ball! Their friendly helpful staff nothing was every too much even for day to day queries.
If I was buying/selling again in the future I would not hesitate to use them again!
Thanks again Mike, Owen, Denise, Jo and Jan you are a credit to Herb & Crabtree!
A+++++++

From the moment we decided to sell our home and went to have a chat with Mike from Hern & Crabtree, I knew we’d made the right choice, from Day 1 the team at the llandaff branch were extremely helpful, honest, approachable and on the ball, nothing was too much trouble, I would highly recommend Hern & Crabtree they made the selling of our parents house run so smoothly. Thank you Mike and team..

Excellent professional service. Went above and beyond. Mike and his team were superb throughout, especially Jan who was very supportive.
High attention to detail on the property particulars and photographs....that’s what sold our property!

Used this company to sell our house recently. An excellent service at competitive costs. Very friendly team who kept us up to speed on any news and developments. Always courteous and efficient. Would recommend them highly.

I been with almost all estate agents in Cardiff ,
But H&C was absolutely different in their dealings , staffs at the fairwater office very friendly and respectful, They where very helpful thruout my house hunting , no pressure to choose their associated mortgage advisor, solicitor , Valuator etc . Staffs are very friendly, they accommodate all my requests to view the property several times , also after sale Scervice was brilliant .
Many tanks to H& C and a bunch of 💐💐 to the team help me my house hunting easy and comfortable
Definitely my next house sale or purchase will start with H & C .

Philip &Nimisha

I found them very helpful and kept me informed all the way through I would gladly recommend them well done 😊 to all especially the Whitchurch branch a big thankyou

Excellent Company to work with and would not hesitate to recommend them to family, friends and business associates
Philip Davison - Sebry

Our house was Managed by Hern and Crabtree for 10 years and then sold by them in June 2018. We have therefore had experience both of their lettings and sales teams.

I think that one main thing that makes this Company stand out from the rest is that the team are very knowledgeable and approachable.

We were given a realistic selling price for our home, and subseqently this resulted in a fast sale.

Once again I would like to thank Lance, Jo, Mark, Owen, Denise and Jan for excellent service (often coupled with great humour).

I would not hesitate to recommend Hern and Crabtree.

Excellent service from start to finish. I experienced great customer care throughout the process and felt confident that Hern and Crabtree were looking after my best interest.

I would definitely recommend H&C they are all very friendly and very professional, i have sold 2 properties with ease and they currently manage a rental property, Excellent service!!!!