HondaPartsNow.com Reviews 

100% OEM Products. This is the best store ever, done!

Fast and reliable and original parts received

I placed an order on 16 June 2026 and was never sent my $598 of car parts or given a refund of my money.

Instead of my order, I eventually received a different customer’s order with their name and invoice inside the box with their one small car part. Nothing I bought was in the package. Only my name was on the shipping label.

It took a full week of reaching out to Hondapartsnow (HPN) concerning the wrong order before they stated that the wrong part had to be returned to them before they would send me my order. I returned the wrong unopened part to them and DHL confirmed delivery. During this process, the HPN staff were unhelpful and rude. At that point, I requested a refund which the staff refused.

Then began a series of lies by HPN staff to me including the following statements:

- Your order will be dispatched once you send a tracking link proving that the wrong item is in return transit. (I sent a tracking link. They then said no we need to receive it first.)

- Your order will be dispatched once the return is received. (I contacted them that it had been delivered to them. They then said no they need time to check the part.)

- Your order will be dispatched within 5 days after receiving the return. (I contacted them that it had been 5 days. They then said no it’s 5 business days, we need more time.)

- Your order will be dispatched 5 business days after receiving the return. (I contacted them that it had now been in excess of 5 business days. They then said no we need additional time.)

- Your order will be dispatched once we check the return. (I contacted them around day 10. They then said we need look into it.)

- Your order will be dispatched once we check the return. (I contacted them on day 14. They then said we will look into it.)

I continued to reach out requesting an update and they kept promising to look into it that same day. Usually, they would not provide the promised reply. On the occasion that they did, it would be a single e-mail sentence from them simply saying we need to look into it. Just repetition. Never an actual update.

At this point, it was now 2 months after my order had been placed. They hadn’t provided any promised updates and also refused to indicate if or when my $598 order would be dispatched. The wrong part they sent me (and which I returned to them) was completely their error, while my large sum of money was being held hostage indefinitely by them. I was requesting a refund which they were refusing.

They had the wrong part back in their possession for more than half a month and I had to contact them again for an update. This time they sent me a single sentence e-mail saying they hadn’t received the returned wrong part. Again, I called them and they said there’s nothing they can do and they won’t refund my money. I said that was completely false! DHL had delivered the part to them on 27 July.

I sent the DHL tracking link confirming date and time of delivery, DHL proof of delivery, and DHL provided the name and signature of the person who received the delivery at HPN. All of this was sent to HPN nearly two weeks again and HPN has taken no action since then.

It has now been one full month since the wrong part was returned to Hondapartsnow and they won’t reply or refund my money.

UPDATE 2 September 2026:
Last week, Hondapartsnow clearly saw this review and reached out to me to say: "Please allow 1-2 business days for an update." That time window has since passed with no update and of course it was yet another lie from HPN.

HPN is an organization that steals and lies. They have $598 of mine and I have requested a refund of my money repeatedly.

In addition, they are in violation of Federal Trade Commission standards. Thus, I'm moving forward to alert the FTC and other relevant organizations regarding the online business practices and theft behavior of Hondapartsnow.

I would strongly warn everyone to stay away from Hondapartsnow. Do not become a victim of theft and of this company.

Absolutely terrible experience with Honda Parts Now. I ordered a part last week because their website advertised it as IN STOCK. After waiting with no tracking information, I emailed them several times and received no response.
When I finally called to find out what was going on, I was told they DON’T EVEN HAVE THE PART. Now they say it will take another 1-2 weeks just for them to receive it, and then I still have to wait for shipping.

If you don’t have an item, DON’T ADVERTISE IT AS IN STOCK. Customers make purchasing decisions based on the information you provide. Completely unacceptable communication and a terrible way to run a business.

I am happy with the price on parts purchased here and they are OEM

the easy function of site

I was able to quickly locate the correct OEM part that I needed at a very reasonable cost.

Ordered a part that the Honda dealership provided. The mechanic (a Honda mechanic) said the part was defective. The part is within the warranty period. Honda Part Now said they won't cover it because they said the VIN provided shows the part is incompatible with the vehicle, but again Honda provided the exact same part #. This was an expensive part, was not asking for reimbursement but to send a new part. When you get in touch with someone all they tell you is we will send your message to upper management for further review then get an email 10 minutes later my warranty claim was denied. They will not connect you to a supervisor. Feel like I totally got scammed and ripped off.

Easy process, OEM items.

Incredibly fast, excellent service. Shipped right away. Price couldn't be beat too! The rest is on FedEx but we were floored by how fast the part came! Granted that we couldn't drive the car without this part, we are so grateful that we found HondaPartsNow!
Our go-to company if we need parts in the future.

Purchased a EPS (electronic-power-steering) module from HondaPartsNow and they quickly delivered my part for a 2012 Civic that had lost all power steering. Honda wanted $2300 to replace & program this module so I purchased the part for $568 then purchased a Foxwell 510 elite scanner that can program these modules and after doing the Torque position sensor calibration and clearing the codes my power steering was as good as new. Saved quite a bit of money by purchasing from HondaPartsNow they saved me a lot!!

Fast Shipping. Perfect part fit and quality. Part as described

I ordered a pvc valve for a Honda. HRV. The HRV comes with one motor option the 1.8 L. The part was wrapped in bubble wrap and sealed in a plastic bag with a Honda parts logo. I could not see the part. I opened the bag and unwrapped it. It was a pvc valve for a different motor. They will not give me a refund or the right part. I had to send a picture of the part and package. They told me because I opened the package my claim is denied. Because they are a middleman and not a true parts warehouse they don't want to deal with returns. I called them several times. I wish they would do the right thing and exchange or give me a refund. I will never order from them again. They will make it as hard as possible for you to return a damaged or wrong order. Steer clear

I initially placed my order on August 4th. The initial email I received stated most orders are shipped in 1-3 business days. I was never informed of any delay or backorders. It didn't ship until August 12th. My payment was taken on August 5th. My package stopped tracking on August 12 and appears to be lost. I contacted HondaPartsNow and asked whether they could send a replacement while the carrier investigation was pending. I was told they would not. I understand carrier investigations take time, but I was disappointed that there was no option to expedite a replacement for an expensive part that I had already paid for. It's too bad, because I would have been a life long customer. Now I have to find somewhere else to take my business.

Updated response:

I did end up receiving my parts, however
my biggest issue was the shipping delay and the lack of customer service and communication throughout the process. I had to keep reaching out and felt like I was getting nowhere.

I also want to clarify the RMA. After looking at the wing more closely, I realized what I thought was damage is actually how the carbon fiber appears, so I no longer believe the wing is damaged.

What I find very concerning about this response is that you chose to publicly mention that my order was released by your fraud verification department. I don't understand why that information was necessary to include in a public response. There was no reason to make it sound publicly like there was something questionable about my order.

My complaint was about the handling time, and the lack of customer service. Instead of addressing that, this response seems more focused on defending your company and bringing up your internal fraud verification process. I don't think that was appropriate or necessary.

I’m glad I finally received the wing and that it turns out it isn’t damaged. But the way this entire order was handled was frustrating from start to finish. The shipping delays, lack of communication, and now publicly mentioning your fraud department in response to my review have left a really bad impression. The product may be fine, but the customer service was not!

I placed my order for a mirror cover with a high degree of confidence that part color is correct for my 2010 Accord. This one is tricky because it is painted to match the OEM paint finish. I browsed multiple sites before ordering at HondaPartsNow. I'll update the review and rating as the part ships and arrives to me but right now I'm very hopeful!

Updated 08/22/2026
I would definitely use HondaPartsNow based on this experience. USPS lost a day in shipping somehow but it still arrived about a week after ordering with standard shipping and received the correct part.

I had an extremely frustrating experience with HondaPartsNow.com.

Their homepage proudly advertises "Lowest Price Online" and "Up to 36% OFF MSRP", but my experience proved this to be completely deceptive.

Here is what actually happens:

Bait-and-Switch Pricing: I placed an order (#CH951567009 for part #06160-5PA-305) on July 31st and fully authorized payment based on the price listed at checkout.

Unnecessary Delays: My order sat in "Packaging" status for a FULL WEEK.

Forced Price Gouging: After wasting a week of my time, they suddenly sent an email demanding an additional $89.69 price adjustment to proceed with the order, blaming "manufacturer price updates."

When I refused this post-purchase price increase and requested a cancellation, they didn't even bother to properly void the PayPal authorization hold. As a result, my funds remained frozen, effectively wasting over two weeks of my time and preventing me from sourcing the parts elsewhere.

They use low prices to lure customers in, hold their money for a week, and then force them to either pay nearly $90 more or lose weeks of precious repair time.

Do not be fooled by the "Lowest Price" banner on their website. Avoid HondaPartsNow if you value your time and expect transparent business practices!

Make sure when you order from this company that you absolutely order the correct part. The return process is so horrible and they will charge a 20% restocking fee on top of you having to pay an additional $15-$20 to ship it back possibly more depending on how big the part is, so keep that in mind! Buyer beware. Other than that if you know you’re getting the correct part then you will be fine. Shipping is also incredibly slow. Took about 3 weeks just to send a part all to find out they sent the wrong part. Then it’s been another 2 weeks going back and forth trying to get it sent back to them all just to get hit with a shipping fee and restocking fee. Will I buy from them again? Absolutely not the headache is not worth it.

I ordered a brand new headlight for my Civic and received one with damage. I notified them within an hour of receiving the part about and was told they’d take 1-2 business days to decide whether I’d be eligible for a replacement which was on a Wednesday and all I needed was a shipping label. Keep in mind they would not send a replacement until I drop this off at FedEx to ship back. Friday then rolls around and they manage to push me off the entire day and just kept saying we’ll escalate your claim. Monday then comes around and I call in the morning and told I’ll receive a label in 20-30 minutes. And hour then goes by after the phone call and make another call to customer service tells me there’s a note that says they’d take care of it by the end of the business day. I then call back on Tuesday saying I was told I’d have a replacement shipped after the other one was shipped and proceeded to tell me there’s were no replacements and I’d just receive a refund. This company managed to stall for almost an entire week and completely waste my time. DO NOT trust this company.

Easy to order and quick service with fair prices.

I bought a timing chain part number 14401-r40-a01 and I opened the package and the chain itself had nicks and not just that the package came in a pink package and another package inside and I know this is not a authentic oem part cause I can tell this is a counterfeit product and now I have to wait for Honda parts now to reply to my email and I also have a real oem timing chain to prove that this part is a counterfeit and I haven’t even install this chain yet cause I know this is some autozone or oreilly cheap stuff and I only opened the package so hopefully I get my refund cause this website just wasted my time and money !!!