HondaPartsNow.com Reviews 

3.535
•
TrustScore 4.5 uit 5

4,3

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I’ve been ordering from Honda Part Now for several years, and I’ve had a very good experience with them. I own two Honda vehicles and purchase all of my DIY parts from them. Their service has been con... Toon meer

Beoordeeld met 4 van de 5 sterren

I love the prices and the selection of parts for my aging 2004 Accord. However, the integration with PayPal absolutely stinks. I could not use it to pay, even though I use PayPal all the time. The pr... Toon meer

Beoordeeld met 5 van de 5 sterren

Site was easy to navigate, prices are reasonable, and delivery from date order was placed to actual time in hand was reasonably fast. I would definately shop again, if needed.

Beoordeeld met 5 van de 5 sterren

Rear camera came on time shipping was fast was packaged, right the packaging was putting bubble wrap inside a box with the camera. How many people or many companies do that throw apart and sometimes t... Toon meer

Bedrijfsgegevens

  1. Automaterialenwinkel

Geschreven door het bedrijf

HondaPartsNow.com, by Genuine Parts Now, Inc. is the leading supplier for brand new Genuine Honda parts at substantially discounted prices that are directly shipped from authorized Honda dealers to your location. Established as a family run business for over a decade, HondaPartsNow.com offers all available genuine Honda parts and accessories, including hard to find Honda parts.

Geschreven door het bedrijf


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

4K reviews

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4,3

Alle reviews

(3.535)

1.473 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 1 van de 5 sterren

do not order from this place or from…

do not order from this place or from their website. hondapartsnow.com they are 3rd party sellers. they don't want to be take full responsibility of mispackiging parts. i order a driver side Sunvisor L (Deep Black)
Part Number: 83280-TG7-A12ZC and they send me (Sunvisor R (Deep Black)
Part Number: 83230-TG7-A12ZC. part was send back with RMA
and my refund and replacement of the part was denied because their policy don't take electrical items. till this day i haven't received a response but blank emails from this people. the honda dealer that send my part is down the street from where i work so i will make a big deal in the lobby for a full responsibility of the mispackaged item. and for a replacement for the right part.

9 juli 2026
Review zonder uitnodiging
Logo HondaPartsNow.com

Antwoord van HondaPartsNow.com

Hi El Huero,

Thank you for your feedback. We sincerely apologize for the mispack and the inconvenience it caused. After reviewing your case, a replacement order was processed and shipped as of August 10 to correct the issue.

We regret the initial handling of your request and appreciate your patience while we worked to resolve the matter.

Beoordeeld met 1 van de 5 sterren

Unhelpful and Extremely Controlling

This company was problematic from the very beginning. Creating an account was more picky than opening a bank account. Biggest problem is that apparently their website is designed to confuse Ship To and Billing Address at every possible opportunity. Then, they do not want credit card orders, just PayPal (where we, the customer, generally bear the responsibility for shipping losses). Anyway, my order was confirmed as placed to my credit card. Then, the next afternoon, I was told that I would have to have the item shipped to a different address, because they "don't trust" freight forwarders. My Florida office is next to a big freight forwarder but that said a rude man by the name of "Joe" told me was not his decision and there was nothing I could do. Alisha, initially pleasant but soon very argumentative, said she would cancel the order and place it again and pay via PayPal. I do have a PayPal account and I agreed. What she did not tell me was that I could still only ship to my Bill Address, which is my CPA. On reordering, again, the address was changed without any comment or warning. I have added this outfit to our company-wide "banned" list. Deal with them at your own peril.

6 augustus 2026
Review zonder uitnodiging
Logo HondaPartsNow.com

Antwoord van HondaPartsNow.com

We’re truly sorry to hear about the difficulties you experienced. To help protect both our customers and our business, we use two-factor authentication on all orders as part of our fraud-prevention efforts. If this process isn’t a good fit, we also offer PayPal as an alternative checkout option. Your feedback is important to us and helps us continue improving our services. Thank you for taking the time to bring this to our attention.

Beoordeeld met 1 van de 5 sterren

The worst buying experience ever…

The worst buying experience I have ever had! I cannot believe this is how they do business. I ordered a head unit, the price was offered ($400) for a reman unit. Then they demanded a $1,000 core deposit. I paid it and waited for weeks for a shipment. It finally arrived and I started asking for an RMA number. They denied it to me over and over again. They said I never paid for a core deposit. I had to call and threaten them with legal action to get a response. Clearly, they wanted to hold my grand. After I returned the head unit, paying for the shipping and the insurance, I still had to wait weeks to get a refund. So many calls to manage this terrible place.

8 juni 2026
Review zonder uitnodiging
Logo HondaPartsNow.com

Antwoord van HondaPartsNow.com

Hi Steven,

Thank you for your feedback.

We sincerely apologize for the experience you described. After reviewing your case, we identified that errors were made during the handling of your order. This is not the level of service we strive to provide, and we take matters like this very seriously.

Management has reviewed the interaction, and appropriate disciplinary action has been taken with customer service representative involved.

We regret the inconvenience caused and appreciate you bringing it to our attention.

Beoordeeld met 1 van de 5 sterren

Don’t honor posted prices, repeated disconnects by customer service

In a first for online ordering, I get an email from Honda parts now saying G whiz we’ve raised our prices go ahead and pony up some more money and we’ll get this order started for you. This of course, set the delivery date back a couple days.

A couple of parts were only 40 or $.50 each and yet the extra eight cents they want it was so important that they’re making a customer pay up? They can’t keep their webpage updated? They can’t honor their prices?

I attempted to call four times this morning. Got a person initially who immediately transferred me to the parts department. There, I waited until they disconnected several minutes later. Three other attempts at contacting them resulted in hangups.

The Chatbot sincerely apologized, then transferred me to a senior specialist who says I’m welcome to contact the processing team by phone. I stated they keep hanging up on me, that robot tells me then I should just email the leadership of the business.

Horrible service.

4 augustus 2026
Review zonder uitnodiging
Logo HondaPartsNow.com

Antwoord van HondaPartsNow.com

Hi Rick,

Thank you for your feedback. We apologize that your experience did not meet your expectations.

OEM part pricing is based on manufacturer catalog data and may occasionally change due to updates in manufacturer pricing. When a pricing discrepancy is identified before shipment, customers are given the option to approve the updated total or cancel the order.

Regarding your calls, our records indicate that the calls were disconnected before a representative was able to complete the conversation. We regret the inconvenience and appreciate your feedback as we continue working to improve our customer experience.

Beoordeeld met 1 van de 5 sterren

WORST EXPERIENCE EVER.

Charged $12 for Shipping and Handling for $2.50 worth of parts - OK... BUT, then send parts which did not match the vehicle diagram on the website. ZERO customer service and wanted me to ship the parts back (at my expense), PLUS pay another S&H fee for parts which could not be guaranteed would not be wrong again. They may have parts, but shopping here was an absolute dud... Never again.

4 augustus 2026
Review zonder uitnodiging
Logo HondaPartsNow.com

Antwoord van HondaPartsNow.com

Hi Alex,

Thank you for your feedback.

We sincerely apologize for the inconvenience you have experienced.
We take all feedback seriously and would love to assist you further. We have submitted an RMA request for proper investigation on your behalf, please check your inbox, including junk/ spam folder in 24 to 48 hours.

Your feedback is essential for improving our services. Thank you for bringing this to our attention.

Beoordeeld met 5 van de 5 sterren

The product was good. Could be faster in s/h.

The product was good and precise. The bolt I ordered from eBay was a wrong size. The price was even cheaper than eBay seller. The only drawback was shipping fee and time. With a higher than other online sellers, it could have been quicker.

30 juli 2026
Beoordeeld met 1 van de 5 sterren

They sent the wrong part

They sent the wrong part. It was almost impossible to return it. They charged a 20% restocking fee plus a $10 return shipping fee. It’s almost impossible to break the code to speak to a human when calling them. They were very difficult and evasive. Just go to Honda America parts.

1 juli 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Quality is very good

Quality is very good. But there’s NO instruction inside the box to install the 2 pin each windows. Costumer service questions and answers only text msg. I installed the visor without the PINS..

29 juli 2026
Review zonder uitnodiging
Logo HondaPartsNow.com

Antwoord van HondaPartsNow.com

Hi Joseph,

We're glad to hear you were satisfied with the quality of the product. Most OEM parts supplied by the manufacturer do not include installation instructions, however, you could find repair tips and installation guide for your part and vehicle with our Customer Assistant Chat.

We appreciate your feedback and will take your comments into consideration.

Beoordeeld met 1 van de 5 sterren

You sent me the wrong parts

You sent me the wrong parts. Front valve cover gasket kit and the rear valve cover valve kit are the wrong parts. How do i return?

30 juli 2026
Logo HondaPartsNow.com

Antwoord van HondaPartsNow.com

Hi Matthew,

We're sorry to hear about your experience. Our policy requires wrong-part claims to be reported within five business days of delivery. As your order was delivered in June and the request was made in August, it falls outside of our reporting timeframe.

As a courtesy, we have submitted an RMA request on your behalf for review. While we cannot guarantee approval due to the elapsed timeframe, our team will evaluate the request in accordance with our return policy.

We appreciate your feedback. For more information regarding our returns policy, please visit: https://www.hondapartsnow.com/service/honda-return_policy.html

Beoordeeld met 1 van de 5 sterren

Sent me used non OEM Honda parts in a…

Sent me used non OEM Honda parts in a Honda box. Company is a scam

20 augustus 2025
Review zonder uitnodiging
Logo HondaPartsNow.com

Antwoord van HondaPartsNow.com

Hi Zack,

We'd like to clarify that we only sell genuine Honda OEM parts sourced directly through the manufacturer.

We take all feedback seriously and would love to assist you further. Before we could take a second look, we have requested more information on Trustpilot, please take your time and answer in detail as much as possible if you believe you received an incorrect or previously used part,

We appreciate your feedback.

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