Super ravie de mon achat de la poussette Aries ! Je cherchais un modèle très compact pour rentrer facilement dans le petit coffre de ma voiture et ultra facile à manipuler seule avec mon enfant : elle... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
The wrong mattress size was sent the first time, so I waited in twice because of this mistake. FedEx is used for delivery and they do not give a very precise or accurate time slot.
Bedrijf heeft geantwoord
Products are good value. We had a small issue with pram handle not retracting and customer service was excellent in responding and sending a new chassis out. We have rotating car seat we're happy with... Toon meer
Bedrijf heeft geantwoord
I have never experienced such excellent customer service & such a quick response, after a faulty item was delivered. They responded quickly to my email and sent a replacement the next day! No... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
For all parents on their journey.
Geschreven door het bedrijf
- Parenting made affordable.
- There’s a lot to buy for baby, so your money needs to stretch as far as it can. We’ll help you boss your budget with affordable prices, product bundles and helpful advice.
- A brand you can trust.
- When it comes to baby, it’s important that you can put your trust in the things you use. That’s why our products come with a 4 Year Warranty, and we test everything rigorously.
- Styling out the everyday.
- Our range is designed to provide possibilities no matter what your budget or lifestyle. We’re committed to offering stylish parenting solutions at the right price.
- Making life easier.
- We make shopping simple, with easy to understand product information, live chat & WhatsApp assistance, plus stress-free services like Free delivery on orders over £50.
Contactgegevens
Atlantic House, Atlantic Close, Swansea Enterprise Park, SA7 9FJ, Swansea, Verenigd Koninkrijk
- contact@icklebubba.com
- www.icklebubba.com
4,4
Uitstekend
6K reviews
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Phoebe was really helpful.
Phoebe was so helpful and went above and beyond to resolve the issue with my pram. It was great to be able to speak to a real person. She sent a replacement hood very quickly, and then got the product team to send me a video for fitting it when the instructions proved tricky to follow. Excellent service.
29 september 2026
Review zonder uitnodiging
Antwoord van Ickle Bubba
Thank you so much for taking the time to share such lovely feedback. We’re really pleased to hear that Phoebe went above and beyond to get the issue with your pram sorted, and that she was able to arrange the replacement hood so quickly.
It’s also great to hear that our Product Team could provide a helpful fitting video when the instructions proved tricky. We’ll be sure to pass your kind words on to Phoebe, and if you ever need anything else, please don’t hesitate to get back in touch with our team.
Excellent communication
Excellent communication from customer care worker Francesca. Answered all my questions in a timely manner. Felt like a valued customer speaking to an actual person and not a robot!
The travel system I want is not currently in stock but Francesca reassured me, that I could have the car seat and isofix base sent out and receive the pushchair when it’s available which is great! Car seat arrived super fast! Can’t wait to receive my pushchair in November!
Thank you Francesca!
14 september 2026
Antwoord van Ickle Bubba
Thank you so much for such lovely feedback. We’re really pleased to hear that Francesca was able to answer all your questions and make you feel genuinely looked after. We’ll be sure to pass your kind words on to her.
It’s great that she was able to arrange for your car seat and ISOFIX base to be sent ahead of the pushchair, and we’re glad the car seat arrived so quickly. We hope you love your travel system when the pushchair arrives in November, and if you ever need anything else in the meantime, please don’t hesitate to get back in touch with our team.
Fantastic Customer Care Team
Fantastic communication via email with a lovely lady in customer care. Her replies were prompt and informative and she was able to provide me with a number that I needed to complete the warranty registration. Little tip, don't throw away the packaging before completing the registration. Communication with regards to delivery was also good and the Radial I-size plus 360 spin car seat is sturdy, easy to fit and saves strain on your back when putting your child in the car.
2 oktober 2026
Review zonder uitnodiging
Antwoord van Ickle Bubba
Thank you so much for your lovely feedback. We’re really pleased to hear that our Customer Care team was able to help quickly and provide the information you needed for your warranty registration.
It’s also great to hear you’re enjoying your Radial i-Size Plus 360 Spin Car Seat. We really appreciate you taking the time to share your experience, and if you ever need anything else, please don’t hesitate to get back in touch with us.
Fast reply and my issue was resolved…
Fast reply and my issue was resolved over the watts app chat. Brilliant
2 oktober 2026
Review zonder uitnodiging
Antwoord van Ickle Bubba
Thank you so much for taking the time to share your experience. We’re really glad we could get back to you quickly and sort everything out for you over WhatsApp.
It’s lovely to hear that you found our team helpful and that your issue was resolved so easily. We really appreciate your kind words and hope you enjoy your Ickle Bubba purchase!
Item ordered arrived very promptly
Item ordered arrived very promptly. Unfortunately issue with hood of pram. Sent whatsapp. Replied very quickly replacement in post that day. Amazing service 10 out of 10 x
2 oktober 2026
Review zonder uitnodiging
Antwoord van Ickle Bubba
Thank you so much for taking the time to share your experience. We’re really sorry that you had an issue with the pram hood, but it’s great to hear that our team was able to respond so quickly via WhatsApp and get a replacement sent out the very same day.
We’re so pleased we could get this resolved for you without any fuss, and we really appreciate your 10/10 rating and kind words about our service.
Really helpful and such friendly staff.
2 oktober 2026
Review zonder uitnodiging
Antwoord van Ickle Bubba
Thank you so much for taking the time to leave us a review. We’re really pleased to hear that you found our team so helpful and friendly.
We truly appreciate your kind words and hope to welcome you back to Ickle Bubba again in the future.
Great Customer Service & Quick Response
Ordered an Ickle Bubba Aries stroller through TikTok Shop at a fantastic price. I was a little concerned when I hadn't received any tracking information after a couple of days, especially as it was due for delivery today.
I contacted Ickle Bubba via WhatsApp and they responded quickly, checked the order with the courier and confirmed straight away that it was out for delivery today, along with the courier update.
Really helpful, friendly service and they put my mind at ease immediately. Very impressed with how quickly they dealt with my query. Thank you!
2 oktober 2026
Review zonder uitnodiging
Antwoord van Ickle Bubba
Thank you so much for taking the time to share your experience. We’re really pleased to hear that our WhatsApp team was able to quickly check your order, provide an update from the courier and put your mind at ease.
It’s wonderful to know that you found the service friendly, helpful and reassuring. We really appreciate you choosing Ickle Bubba, and we hope you love your new Aries stroller!
A good product
The stroller I bought is very good, light and handy, easy to use. The only thing I feel is that at this price, there should be some complimentary accessories.
23 september 2026
Antwoord van Ickle Bubba
Thank you for taking the time to share your feedback. We’re really pleased to hear that you’re enjoying your stroller and have found it lightweight, practical and easy to use.
We also appreciate your honest comments regarding the accessories. We understand that when making a purchase at this price point, having some complimentary extras can make a difference, and we’ll be sure to pass your feedback on to the relevant team. Thank you again for choosing Ickle Bubba.
My experience with Ickle Bubba has been…
My experience with Ickle Bubba has been extremely disappointing, particularly with the quality of the product and the after-sales/warranty service.
We purchased an Ickle Bubba travel system which had limited use, yet two important components failed — the car seat connector and the chassis. This was particularly disappointing given that the product came with a four-year warranty.
Trying to get these issues resolved became an even bigger problem. Communication throughout the process has been extremely frustrating. I was not informed that the chassis categorised the brake assembly as an accessory, nor was I told that I needed to retain these parts, which later caused further complications with the return.
We were told that packaging would be provided so the faulty items could be returned, but instead another chassis was sent to us which could alsonot be used, this one did not have wheels or a brake. This resulted in two large boxes taking up valuable space in our home for an extended period.
The return process has also involved repeated delays and problems with DPD. Packaging that was supposed to be sent using a next-day service was delayed, and we experienced further issues with the collection. On one occasion, DPD recorded that a driver had attended our address and that there was nothing to collect, when no driver had actually attended.
Most importantly, we have been without a usable pram for 5 weeks, meaning we had no option but to purchase another pram ourselves. This has resulted in additional expense, considerable inconvenience and a huge amount of unnecessary stress.
I have spent a significant amount of time communicating with Ickle Bubba, chasing updates and trying to get the matter resolved. Despite explaining the product failures, delays, communication issues, additional expense and inconvenience, Ickle Bubba have decided that compensation is not justified and have refused to offer any compensation or goodwill gesture.
What I find particularly disappointing is that, despite all of these circumstances being explained to them, they do not consider the inconvenience, additional expense, time spent resolving the matter, being without a pram and the repeated problems with the return process sufficient to warrant any compensation.
I appreciate that apologies have been given throughout the process, but unfortunately an apology does not undo the inconvenience, expense, time or disruption caused.
Overall, I am extremely disappointed with both the product and the way the warranty and after-sales process has been handled. A travel system with a four-year warranty should not result in this level of difficulty when two major components fail after limited use.
Based on my experience, I would not purchase another Ickle Bubba product.
1 oktober 2026
Review zonder uitnodiging
Antwoord van Ickle Bubba
Hi Chelsey,
Thank you for taking the time to share your experience. We’re sorry to hear about the frustration and inconvenience you experienced during the warranty process, particularly the delays with the return and collection arrangements.
We understand that being without a usable travel system while the matter was being resolved was disappointing. We have reviewed the circumstances and can confirm that the refund has now been processed by the retailer and the matter is complete.
We’re sorry that your experience did not meet the standard we aim to provide for our customers. We appreciate your feedback regarding your service, and this will be shared with the relevant teams as we continue to review our customer service processes.
Thanks
Team Bubba
Great service
Had an issue with the pram I recently purchased, it has been dealt with quickly and with great communication.
I have used Ickle Bubba many times and have always found them to be very efficient.
1 oktober 2026
Review zonder uitnodiging
Antwoord van Ickle Bubba
Thank you so much for taking the time to share your feedback. We’re really pleased to hear that we were able to resolve the issue with your pram quickly and keep you updated throughout the process.
It means a lot to hear that you’ve chosen Ickle Bubba on several occasions and have consistently found our service efficient. We really appreciate your continued support and trust in us.
Antwoord van Ickle Bubba
Thank you for your lovely feedback. We’re really pleased to hear that your order arrived so quickly and that everything went smoothly.
We really appreciate you choosing Ickle Bubba and taking the time to leave a review.
Absolutely fantastic customer service
Absolutely fantastic customer service. Very easy to get a quick response via Whatsapp. Lahara was very helpful and remembered to email me the following morning. Thank you so much.
30 september 2026
Review zonder uitnodiging
Antwoord van Ickle Bubba
Thank you so much for taking the time to share your lovely feedback. We’re really pleased to hear that you found our WhatsApp support quick and easy to use, and that Lahara was able to help and follow up with you the following morning.
We’ll be sure to pass your kind words on to Lahara. We really appreciate you choosing Ickle Bubba, and if you ever need anything else, please don’t hesitate to get back in touch with our team.
Product supplied very quickly and not…
Product supplied very quickly and not too expensive. Only issue was item difficult to find on web site. Difficult to contact company
25 september 2026
Antwoord van Ickle Bubba
Thank you for taking the time to share your feedback. We’re really pleased to hear that your order arrived quickly and that you found the product to be good value for money.
We’re sorry you found the item difficult to locate on our website and that getting in touch wasn’t as straightforward as it should have been. Our Customer Care team can be contacted by emailing contact@icklebubba.com, or via WhatsApp during opening hours, and we’re always happy to help with any questions or queries. We have your details here though so we'll reach out to see if there is anything we can help with.
We really appreciate your feedback and hope you enjoy your purchase!
Great product
Great product , so warm and comfy for baby and very well made ! Thanks
18 september 2026
Antwoord van Ickle Bubba
Thank you so much for your lovely feedback. It’s wonderful to hear that you’re happy with the quality of the product and that your little one is warm and comfortable in it.
We really appreciate you choosing Ickle Bubba and taking the time to share your experience. We hope you continue to enjoy your purchase!
⭐️⭐️⭐️⭐️⭐️
⭐️⭐️⭐️⭐️⭐️
I honestly couldn’t be happier with the customer service I received from Ickle Bubba, especially from Lahara! 💗
I had an issue with my pram and was quite stressed as I was out shopping when it happened, but Lahara was so lovely, understanding and helpful from the very beginning. She sorted everything out for me so quickly and arranged for a brand-new base to be sent out, which I really wasn’t expecting.
The whole process was so easy and completely stress-free thanks to her. It’s honestly so refreshing to receive such amazing customer service, especially when you’re already having a stressful day. Lahara went above and beyond to help me and made everything so much better. 🥰
I also asked if it would be possible to have a black handle bar instead of the brown one, as the original pram had been ordered in the wrong colour, and she kindly added this as a gesture of goodwill too. I really appreciate it! 🖤
Thank you so much to Lahara and the Ickle Bubba team for being so understanding and getting everything sorted so quickly. Customer service like this really does make such a difference! 💕
30 september 2026
Review zonder uitnodiging
Antwoord van Ickle Bubba
Thank you so much for taking the time to share such lovely feedback. We’re really pleased to hear that Lahara was able to help during what was already a stressful day and get everything sorted so quickly.
We’ll be sure to pass your kind words on to her, especially your comments about how supported and reassured you felt throughout. We really appreciate you choosing Ickle Bubba, and if you ever need anything else, please don’t hesitate to get back in touch with us.
Although I did have some things missing…
Although I did have some things missing from order they was so quick and efficient to get the missing items sent out so I do appreciate it! And is a lovely stroller I would still recommend ickle bubba.
28 september 2026
Review zonder uitnodiging
Antwoord van Ickle Bubba
Thank you so much for taking the time to share your experience. We’re sorry that some items were missing from your original order, but it’s great to hear that our team was able to get the missing items sent out quickly and efficiently.
We really appreciate your understanding and kind words. It’s lovely to hear that you’re enjoying your new stroller and would still recommend Ickle Bubba. We hope you get lots of lovely use out of it!
ickle bubba stomp stride…
We ordered ickle bubba stomp stride max.
Everything in this stroller feels like isn't designed for practicality.
1. Folding the stroller is a mission - it's hard to fold it with 1 simple click and push.
2. Push bar is not adjustable
3. Baby safe bar is not adjustable and it's positioned near the baby knees where it should be around the waste.
Overall we are very disappointed from the stroller and its a shame we are not able to return it due to the 14 days return policy Ickle Bubba has in place.
17 september 2026
Antwoord van Ickle Bubba
Hi Georgi,
I am sorry to hear you've been disappointed with the Stomp Stride stroller. We'd love to see what we can do to help but sadly can't see any contact from yourself. We have your details so someone from the team will be in touch shortly via email.
Let's see if we can get you back to loving your Ickle Bubba!
Thanks
Team Bubba
Fantastic experience with Lahara
Fantastic experience with Lahara I was trying to register my car seat and needed a code which was on the box that I threw away. With a bit of info from me she was able to find it, so helpful and such a speedy response and the car seat it brilliant.
30 september 2026
Review zonder uitnodiging
Antwoord van Ickle Bubba
Thank you so much for taking the time to share your experience. It’s wonderful to hear that Lahara was able to track down the code you needed, even after the original box had been thrown away, and get everything sorted so quickly.
We’ll be sure to pass your lovely feedback on to her. It’s also great to hear that you’re so happy with your car seat! We really appreciate you choosing Ickle Bubba, and if you ever need anything else, our team will be more than happy to help.
Phoebe was extremely helpful and a…
Phoebe was extremely helpful and a great communicator. Thank you
28 september 2026
Review zonder uitnodiging
Antwoord van Ickle Bubba
Thank you so much for taking the time to share your feedback. It’s lovely to hear that Phoebe was so helpful and kept everything clear and easy to follow throughout.
We’ll be sure to pass your kind words on to her. We really appreciate you choosing Ickle Bubba, and if you ever need anything else, our team will be more than happy to help.
Lovely pushchair great quality
Lovely pushchair great quality. Wish I bought from them sooner.
24 september 2026
Antwoord van Ickle Bubba
Thank you so much for your lovely feedback. It’s so nice to hear that you’re really happy with your new pushchair and the quality of it and we’re especially pleased you wish you’d found Ickle Bubba sooner!
We really appreciate you choosing us and taking the time to share your experience. We hope you and your little one enjoy lots of lovely outings with your new pushchair!
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