Super ravie de mon achat de la poussette Aries ! Je cherchais un modèle très compact pour rentrer facilement dans le petit coffre de ma voiture et ultra facile à manipuler seule avec mon enfant : elle... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
The wrong mattress size was sent the first time, so I waited in twice because of this mistake. FedEx is used for delivery and they do not give a very precise or accurate time slot.
Bedrijf heeft geantwoord
Products are good value. We had a small issue with pram handle not retracting and customer service was excellent in responding and sending a new chassis out. We have rotating car seat we're happy with... Toon meer
Bedrijf heeft geantwoord
I have never experienced such excellent customer service & such a quick response, after a faulty item was delivered. They responded quickly to my email and sent a replacement the next day! No... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
For all parents on their journey.
Geschreven door het bedrijf
- Parenting made affordable.
- There’s a lot to buy for baby, so your money needs to stretch as far as it can. We’ll help you boss your budget with affordable prices, product bundles and helpful advice.
- A brand you can trust.
- When it comes to baby, it’s important that you can put your trust in the things you use. That’s why our products come with a 4 Year Warranty, and we test everything rigorously.
- Styling out the everyday.
- Our range is designed to provide possibilities no matter what your budget or lifestyle. We’re committed to offering stylish parenting solutions at the right price.
- Making life easier.
- We make shopping simple, with easy to understand product information, live chat & WhatsApp assistance, plus stress-free services like Free delivery on orders over £50.
Contactgegevens
Atlantic House, Atlantic Close, Swansea Enterprise Park, SA7 9FJ, Swansea, Verenigd Koninkrijk
- contact@icklebubba.com
- www.icklebubba.com
4,4
Uitstekend
6K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 98% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van Ickle Bubba
Thank you for taking the time to share your feedback. We’re really pleased to hear that you were impressed with the quality of your purchase and felt it offered good value for money.
We really appreciate you choosing Ickle Bubba and hope you continue to enjoy your product!
Amazing customer service
Had a slight issue with our order of the Venus jogger pro-max, we ordered the woodland colour and after a few days found out there was over a 2 month wait for that colour, a few hours later I received an email confirming the pram had been sent out to DPD for delivery, I was confused so got in touch with customer service to see weather the pram was being delivered. I spoke with Charlotte and she was fantastic, explained there was a 2 month delay and the email was a mistake on their part, she organised for the same pram in midnight black to be delivered next day as a priority and also included a little gift for our 6 month old. Charlotte’s customer service was amazing and she’s a credit to the company, I will be using them again for sure.
6 oktober 2026
Review zonder uitnodiging
Antwoord van Ickle Bubba
Thank you so much for taking the time to share your experience. We’re sorry for the confusion caused by the incorrect dispatch email and the delay with the Woodland colour, but we’re glad that the team you dealt with was able to find a solution and arrange an alternative for you so quickly.
It’s lovely to hear that you felt so well looked after and that they went the extra mile to get everything sorted. We really appreciate your recommendation and hope you and your little one enjoy your new stroller. If you ever need anything else, please don’t hesitate to get back in touch with us.
Excellent Customer Service!
I contacted Customer Service about an issue with the footwarmer on the Aries Double Max - one side needed the footwarmer for the toddler whilst the other did not as the newborn cocoon was attached. This left the issue of, the Velcro ties were secured to the frame, and the top of the footwarmer was secured on the bar but there was a spare piece of Velcro on the inside that did not stick anywhere but to the other footwarmer meaning they're seemingly best used together, because our toddler was still able to stick his foot out. We had to keep stopping to readjust the footwarmer!
I got in touch to see if this was a design flaw, as I intended to stitch a piece of Velcro to the pram to better secure it if so. I wasn't sure if I was just missing something glaringly obvious, as I sometimes do.
Phoebe was the person to pick up our enquiry and could not have been more helpful!! After ascertaining that it was the design, Phoebe arranged to have a different style of footmuff sent out to us to see if that fits our needs better.
Absolutely excellent customer service! Couldn't fault the interaction. ⭐️⭐️⭐️⭐️⭐️
6 oktober 2026
Review zonder uitnodiging
Antwoord van Ickle Bubba
Thank you so much for taking the time to share such detailed feedback. We’re really glad Phoebe was able to get to the bottom of the issue and find a better solution for you, especially with the different needs on each side of the pram.
We’ll be sure to pass your kind words on to Phoebe. It’s great to hear that she made the whole process so easy, and we hope the alternative footmuff works much better for you. If you need anything else, please don’t hesitate to get back in touch with our team.
“I had a really positive experience…
“I had a really positive experience with Ickle Bubba customer service. The team was very helpful, friendly and patient, and they answered all of my questions clearly. They took the time to understand what I needed for my baby and gave me useful advice without making me feel pressured. I really appreciate their support and excellent customer service. Thank you so much!”
6 oktober 2026
Review zonder uitnodiging
Antwoord van Ickle Bubba
Thank you so much for taking the time to share such thoughtful feedback. It’s really lovely to hear that our Customer Care team took the time to listen, answer your questions and make sure you felt supported without any pressure.
We’re so glad the advice was helpful and that you had such a positive experience. We really appreciate your kind words, and if you ever need anything else, please don’t hesitate to get back in touch with us.
I ordered high chair and feeding set
I ordered high chair and feeding set, the delivery was prompt and the quality is excellent, looks expensive and easy to clean.
24 september 2026
Antwoord van Ickle Bubba
Thank you so much for taking the time to share your feedback. It’s great to hear that your highchair and feeding set arrived promptly and that you’re so happy with the quality.
We really appreciate you choosing Ickle Bubba!
Really helpful and resolved our issue…
Really helpful and resolved our issue fantastic service
6 oktober 2026
Review zonder uitnodiging
Antwoord van Ickle Bubba
Thank you for taking the time to leave us a review. We’re glad to hear that our team was able to resolve your issue quickly and provide such helpful support.
We really appreciate your feedback, and if you ever need anything else, please don’t hesitate to get back in touch with us.
Exceptional customer service from Lahara
I recently contacted Ickle Bubba regarding a fault with the rear wheel of my Aries Auto-Fold Stroller, and I honestly cannot praise the customer service I received highly enough.
From the moment my complaint was picked up by Lahara, she was incredibly helpful, understanding and professional. She listened to my concerns and made the whole process feel straightforward and stress-free, which I really appreciated as the stroller is used for my little one.
I was offered a replacement under warranty, but unfortunately the Biscuit colour I originally purchased was out of stock until November. Lahara gave me several options rather than simply leaving me to wait, and when I explained that I would prefer a quicker solution, she went above and beyond.
She offered me an Aries Max Auto-Fold Stroller in Graphite Grey as a replacement at no additional cost as a goodwill gesture. I genuinely wasn’t expecting that and was absolutely thrilled.
What could have been a frustrating experience because of a faulty product was turned into a really positive one entirely because of the way Lahara handled it. Her communication was excellent throughout, she was kind and reassuring, and I always felt that my concerns were being taken seriously.
I haven’t received the replacement stroller yet, but I wanted to leave this review now because Lahara deserves recognition for the customer service she has provided throughout the complaint process.
A huge thank you to Lahara for going above and beyond and making what could have been a stressful situation so easy. ❤️
100000/10 customer service. I genuinely couldn’t have asked for a better resolution or a nicer person to deal with.
I would absolutely recommend Ickle Bubba based on this experience, and Lahara is a huge credit to the company.
6 oktober 2026
Review zonder uitnodiging
Antwoord van Ickle Bubba
Thank you so much for taking the time to share such a detailed review. We’re so glad that Lahara was able to take what could have been a frustrating experience and make the whole process feel simple and stress-free.
It’s fantastic to hear how supported and reassured you felt throughout, and we’ll make sure Lahara sees your wonderful comments. She’ll be thrilled to know her help made such a difference. Thank you again for recommending Ickle Bubba, and if you ever need us in the future, we’ll be here to help.
The issue was resolved within minutes…
The issue was resolved within minutes and a new travel system is to be send out straight away. Very good service
6 oktober 2026
Review zonder uitnodiging
Antwoord van Ickle Bubba
Thank you so much for taking the time to share your feedback. We’re really pleased to hear that your issue was resolved so quickly and that we were able to arrange a new travel system for you straight away.
We really appreciate your kind words about our service, and if you ever need anything else, please don’t hesitate to get back in touch with our team.
That’s stoler air max very comfortable
That’s stoler air max very comfortable
I m very happy and the assistant very quickly and sort out.I recommend to everyone👏👏
Thank you..
30 september 2026
Antwoord van Ickle Bubba
Thank you so much for your lovely feedback. We’re really pleased to hear that you’re happy with your stroller and have found it so comfortable.
It’s also great to hear that our team was able to help quickly and get everything sorted for you. We really appreciate your recommendation and hope you continue to enjoy your stroller!
Extremely helpful worker
My bundle I ordered had been delayed in dispatch date and I never got any update but I was in contact with Francesca and she genuinely could not have been more apologetic and reassuring.
Francesca has gave me updated info on when I should have my order and has sent me out part of my order so I have the main part I need.
She also talked to me in such a nice manner and understood exactly where I was coming from instead of most emails that look like bots have typed them.
After approaching a situation upset with a delayed order, my outlook has completely changed as Francesca reassured me I will have it for the time I need, and just overall being a really nice person, her customer service was amazing!
Her manager should be extremely grateful to have such a kind employee working in their company💕
5 oktober 2026
Review zonder uitnodiging
Antwoord van Ickle Bubba
Thank you so much for taking the time to share such thoughtful feedback. We’re really sorry that your order was delayed and that you weren’t kept updated, but we’re so pleased to hear that Francesca was able to turn things around and make you feel reassured and supported.
It’s wonderful to hear how much her kindness and personal approach meant to you. We’ll absolutely pass your lovely comments on to Francesca, we’re sure she’ll really appreciate them. If you ever need anything else, please don’t hesitate to get back in touch with our team.
Fast delivery!!
I ordered my pushchair and it arrived with 2 days!!
Brilliant company and excellent customer service.
28 september 2026
Antwoord van Ickle Bubba
Thank you so much for your lovely feedback. We’re really pleased to hear that your pushchair arrived so quickly and that you’ve had such a positive experience with Ickle Bubba.
We really appreciate your kind words about our customer service and hope you enjoy your new pushchair!
Phoebe 10/10
I can’t fault Ickle bubba at all! I brought my travel system in navy about 4 years ago for first baby loved the whole thing so decided to keep the same system for 2nd baby but would have preferred not navy. I simply emailed Ickle bubba where Phoebe just did the whole thing for me. She ordered replacement pieces in black and the price was more than reasonable. I then put the pieces together and realised there was something missing. Of course this wasn’t a problem for Phoebe she ordered the missing piece and sent it to me straight away!! What a gem!!
5 oktober 2026
Review zonder uitnodiging
Antwoord van Ickle Bubba
Thank you so much for taking the time to share such lovely feedback. We’re really pleased to hear that Phoebe was able to make everything so easy for you, from arranging the replacement pieces to quickly sending out the missing part.
We’ll be sure to pass your kind words on to Phoebe, we’re sure she’ll really appreciate them! If you ever need anything else, please don’t hesitate to get back in touch with our team.
Antwoord van Ickle Bubba
Thank you so much for taking the time to share your feedback. We’re really pleased to hear that you’re happy with your pram, although we’re sorry that the bag was missing from your delivery.
We’ll reach out to you directly to get this sorted for you. If you ever have any questions or run into any issues with your Ickle Bubba products, please don’t hesitate to contact our Customer Care team at contact@icklebubba.com and we’ll always be happy to help.
Lahara was great
Lahara was great. Very professional and dealt with my problem straight away
5 oktober 2026
Review zonder uitnodiging
Antwoord van Ickle Bubba
Thank you so much for taking the time to share your feedback. We’re really pleased to hear that Lahara was able to deal with your issue so quickly and provide such support.
We’ll be sure to pass your kind words on to her, and if you ever need anything else, please don’t hesitate to get back in touch with our team.
Amazing service
Amazing service, I bought my stroller in April this year and unfortunately the wheel is faulty, spoke to agent and I sent pics and described my issue. Agent was great, as my pram is still in warranty they are replacing with a new stroller. Great service
5 oktober 2026
Review zonder uitnodiging
Antwoord van Ickle Bubba
Thank you so much for taking the time to share your experience. We’re really sorry that you had an issue with the wheel, but we’re pleased to hear that our team was able to get this resolved quickly and arrange a replacement for you under warranty.
It’s great to know you found the service so helpful and straightforward. We really appreciate your kind words, and if you ever need anything else, please don’t hesitate to get back in touch with our team.
nice product
21 september 2026
Antwoord van Ickle Bubba
Thank you for taking the time to leave us a review. We’re really pleased to hear that you’re happy with your purchase and enjoying the product.
We really appreciate you choosing Ickle Bubba!
Had such a great customer experience…
Had such a great customer experience with Lahara. She resolved my issue so quickly and made everything so easy.
30 september 2026
Review zonder uitnodiging
Antwoord van Ickle Bubba
Thank you so much for taking the time to share your lovely feedback. We’re really pleased to hear that Lahara was able to resolve your issue so quickly and make everything feel nice and straightforward.
We’ll be sure to pass your kind words on to her, and if you ever need anything else, please don’t hesitate to get back in touch with our team.
Antwoord van Ickle Bubba
Thank you for taking the time to leave us a review. We’re really pleased to hear that ordering was easy, your delivery arrived quickly and everything was hassle-free.
We really appreciate you choosing Ickle Bubba and hope you’re enjoying your purchase!
Me and my wife really loved it
Me and my wife really loved it. Packing was so good. We got it in ireland within 1 week. Just want to ask can we use 180° car base with our product.
28 september 2026
Antwoord van Ickle Bubba
Thank you so much for your lovely feedback. We’re really pleased to hear that you and your wife are happy with your purchase, and that everything arrived safely in Ireland so quickly.
We have your email address from the review, so we’ll reach out to you directly to help with your question about the 180° car seat base and make sure you have the right information for your product.
Phoebe was really helpful.
Phoebe was so helpful and went above and beyond to resolve the issue with my pram. It was great to be able to speak to a real person. She sent a replacement hood very quickly, and then got the product team to send me a video for fitting it when the instructions proved tricky to follow. Excellent service.
29 september 2026
Review zonder uitnodiging
Antwoord van Ickle Bubba
Thank you so much for taking the time to share such lovely feedback. We’re really pleased to hear that Phoebe went above and beyond to get the issue with your pram sorted, and that she was able to arrange the replacement hood so quickly.
It’s also great to hear that our Product Team could provide a helpful fitting video when the instructions proved tricky. We’ll be sure to pass your kind words on to Phoebe, and if you ever need anything else, please don’t hesitate to get back in touch with our team.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.