Ickle Bubba Reviews 

Quick delivery, kept me updated all the time.
Amazing double buggy/ pram. 100% recommend.

Easy to order and quick delivery. Really good quality but thought it was universal. My fault I didnt read it properly. Made a few adjustments to make it fit. Really good value for the money paid and nice shade of khaki.

We had a fault with our pram, and Lahara in the customer service team was very quick to respond & super helpful. Replacement sent out straight away, really easy & helpful process which was appreciated as we needed a pram quickly.

Excellent customer service. Very fast response and issue sorted immediately.

Very helpful and went above and beyond

Had a few questions about the stroller we were interested in. Answered by a human not AI within ten minutes via WhatsApp chat - amazing! So far so good with the stroller, been on three outings, lots of room for growing toddler and stroller so far robust enough over autumn leaves. So far as expected.

I really love my Ickle buggy it’s just perfect the cozy snug keeps my granddaughter nice and warm on the cold morning school runs .its really light and super handy to push

Quick and informative replies from the Customer Service department, namely Francesca. I have sent three queries whilst waiting for our pre order, all about different things. The queries have been replied to the same day and with the correct, relevant information/resolution. Can’t wait to receive our order! 😊

This pram is like a dream and rolls around like there’s butter in the wheels! I just wish we had bought one sooner for when our son was a baby. I cannot get over how amazing this pram is!! The customer service is impeccable as well. We had a part missing and they were very kind and understanding and the shipping of the parts was so quick and fast, very impressed and very happy with our order. Just wish I could go back in time so our eldest could’ve enjoyed the travel set too 😍

Tyler was extremely helpful on our journey to welcoming our second baby and upgrading our pram to the Virgo growing family bundle! Thanks so much Tyler, and ickle bubba team!

Brought the Virgo tandem double pram / pushchair for my daughter as she has a 14month old and is expecting again , have not used the pram yet but set it up and it looks lovely , very easy to set up and change the seat positions , looks sturdy and easy to push ! Very happy with the service and quick delivery ! Hopefully it will make my daughter’s day to day life easier for getting around with two babies ! Would definitely recommend the company and will be buying from them again

Took a long time for the item to arrive, changed the delivery date twice so not very convenient.
Bought the cocoon, claims to do from newborn up until 6 months but my grandchild is 11 weeks old and it’s too small, it would only do a newborn up to two months possibly. For the price it is a complete waste of money.
UPDATE…..
Customer services emailed and they were great, they offered to send a footmuff out as a solution and the next day it arrived, it’s lovely and will definitely last several years, it’s lovely fleece inside and waterproof outside, I thought that was fantastic of them to do, I’m definitely over the moon with the item and the customer service is 10/10. I’ll definitely be buying anymore items I need from the company.

Ordered the Coleby Mini Cot for a short term place for baby to sleep until we move house so aware this is on the cheaper end of the market but this has been a catalogue of errors.

Initial delivery never organised and no tracking updates recieved until they were prompted via whatsapp 4 days after I ordered on "express delivery".

The cot itself is fine but made cheaply. It is lightweight and easily dented when putting together but will do for what we want it for. Does not compare to our Mama and Papas cot for build quality.

Build instructions very sparse. There is a strong paint/chemical smell from either the cot or the mattress which is only just starting to dissipate after two weeks.

Under cot drawer a disaster as came with the wrong holes drilled for the fixings so no way of putting it together correctly.

Replacement organised via WhatsApp chat, however again they never organised delivery so still waiting a week later. According to an AI response on WhatsApp there was an error in printing my shipping label. Still no tracking information received.

They do not want to take the faulty drawer away, leaving me to arrange a tip slot to get rid of their rubbish.

I would not order from Ickle Bubba again. Waiting to see if this under drawer is correct (when and if it arrives)....not holding my breath!

Super réactif et nous avons reçu notre commande en peu de temps. parfait!

I’ve been using the Aeries Max Autofold stroller from Ickle Bubba for the past two years, and I absolutely love it! It’s been a lovely stroller, and I’ve been really happy with it.

Unfortunately, one of the rear wheels broke recently, and as my stroller was outside the warranty period, I wasn’t eligible for a free replacement. The cost of replacing the wheel was quite high, and I was disappointed because I really love this stroller and didn’t want to have to replace it.

However, Ickle Bubba truly went above and beyond to help me. Their customer care representative, Phoebe, was incredibly helpful and kindly arranged a free replacement wheel as a goodwill gesture, even though my warranty had expired.

I genuinely appreciate this level of customer service. It’s not just about receiving a free replacement; it’s about a company that listens to its customers, understands their concerns, and is willing to help even when they’re no longer obligated to do so.

A huge thank you to Phoebe and the entire Ickle Bubba team for their kindness, understanding, and support. I’m so pleased that I can continue using a stroller I love rather than having to replace it.

Excellent customer service, a lovely product, and a company that genuinely cares about its customers. Thank you, Ickle Bubba, for such a thoughtful gesture! ❤️

Great customer service fixed my problem by email instantly

I had an excellent experience with Ickle Bubba! Their customer service has been absolutely outstanding, and I couldn’t be happier with how quickly and efficiently they handled my concerns regarding my stroller.

A special thank you to Phoebe, who was incredibly helpful, understanding, and supportive throughout the entire process. The team went above and beyond to resolve the issue and arrange a replacement, making everything so easy and stress-free.

As a first-time mum, having a reliable stroller for my baby is so important, and I genuinely appreciate how seriously they took my concerns. Their quick response and willingness to help have restored my confidence in the brand.

It’s refreshing to deal with a company that genuinely cares about its customers and delivers such fantastic service. I would happily recommend Ickle Bubba to other parents, especially my friends who are expecting their little ones soon!

Thank you, Ickle Bubba team, for the brilliant service. Five stars well deserved!

Lahara provided excellent customer service. Ickle bubba is a staple gifting item in my family since they offer a unique blend of affordability and quality. My cot unfortunately came apart and i emailed them. I always feel anxious complaining as i dont want to come across rude or entitled, but I received a response within minutes offering a replacement. Purchase with the assurance that the quality of the items are great! And if on the off chance something does go wrong within the warranty period, customer service will genuinely empathize and support you. Will continue to recommend them in my circle!

Really quick and easy. to get to through to someone, answer , respond and sort it out. Super lovely. and very understanding

Quality was superb and reasonable price