Brown & Brown formerly InsureTAXI  Reviews 

297
•
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Have insured with bbrown 3 years .Have been very happy with personal service and competitive premiums. This year got a call from Louis who advised me that my no claim status should be updated and wit... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The renewal was fantastic. Ella who dealt with it was extremely professional. Normally, renewing my taxi insurance is something I dread doing. This time it was all done in around 20 minutes with eve... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

It has been an absolute pleasure to deal with this company, helpful and customer oriented representatives, even going the extra mile to be able to help you. I would definitely recomend them. Thank you... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Firstly Toni McGarvey was very friendly. She was excellent @ explaining all the points & putting things across. You could feel the confidence in her voice. Thank you very... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Verzekeringsmakelaar

Geschreven door het bedrijf

As a taxi insurance broker, we will work hard on your behalf to get you the taxi insurance policy to meet your needs. It is very important to get the right balance of a competitive premium and the correct level of cover. As taxi driving is either your livelihood or even your business, being off the road can hurt financially. Our cover will make sure that, in the unfortunate event of a non-fault accident, that you are back on the road as quickly as possible in a like-for-like replacement vehicle.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

297 reviews

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Heeft 100% van zijn negatieve reviews beantwoord

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4,8

Alle reviews

(297)

97 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Excellent communication

Excellent communication
Very patient
This is my third year with them
Quite happy

6 mei 2025
Review zonder uitnodiging
Logo Brown & Brown formerly InsureTAXI

Antwoord van Brown & Brown formerly InsureTAXI

Thanks for renewing with us for another year & for sharing your positive review 😊

Beoordeeld met 5 van de 5 sterren

Best people to deal about taxi…

Best people to deal about taxi insurance.
Looked after very well. Thanks

14 april 2025
Review zonder uitnodiging
Logo Brown & Brown formerly InsureTAXI

Antwoord van Brown & Brown formerly InsureTAXI

Glad we were able to help - thanks for sharing your feedback 😊

Beoordeeld met 5 van de 5 sterren

Koni provided world class customer…

Koni provided world class customer service.

It was a pleasure dealing with her.

Thank you.

30 april 2025
Review zonder uitnodiging
Logo Brown & Brown formerly InsureTAXI

Antwoord van Brown & Brown formerly InsureTAXI

Thank you for sharing your review for Koni. I will pass your comments onto the team 😊

Beoordeeld met 5 van de 5 sterren

Insure Taxi is a good business for you…

Insure Taxi is a good business for you have your taxi policy. They are always helpful and reply your questions ASAP.

29 april 2025
Review zonder uitnodiging
Logo Brown & Brown formerly InsureTAXI

Antwoord van Brown & Brown formerly InsureTAXI

Glad we were able to help and answer all your questions. Thanks for sharing your feedback 😊

Beoordeeld met 5 van de 5 sterren

Oliver Collard - Outstanding service

Oliver Collard, a Customer Support Advisor, recently provided great service. He settled a historic query that I had, providing me with detailed documentation that satisfied my records.

I was most pleased with his service; professional, friendly, and helpful.

Vincent Cousins.
Owner Taxi Driver retired.

15 april 2025
Review zonder uitnodiging
Logo Brown & Brown formerly InsureTAXI

Antwoord van Brown & Brown formerly InsureTAXI

Hi Vincent, Nice to hear Oliver was able to help you with your documents, I will pass your kind comments onto him & the team 😊

Beoordeeld met 5 van de 5 sterren

Great service from Ella this afternoon…

Great service from Ella this afternoon thank you updated my documents very swiftly.
Kind regards
Muhammad

23 april 2025
Review zonder uitnodiging
Logo Brown & Brown formerly InsureTAXI

Antwoord van Brown & Brown formerly InsureTAXI

thanks for sharing your review, nice to hear we provided a quick service. 😊

Beoordeeld met 5 van de 5 sterren

I’m in my second years of experience…

I’m in my second years of experience with Insure Taxi company and I am very happy so far and I hope you are always successful.
Best regards
M.Nourabad

8 april 2025
Review zonder uitnodiging
Logo Brown & Brown formerly InsureTAXI

Antwoord van Brown & Brown formerly InsureTAXI

Thank you for renewing with us and for sharing your Kind comments 😊

Beoordeeld met 5 van de 5 sterren

Mustapha

Very good I’m very happy

11 april 2025
Review zonder uitnodiging
Logo Brown & Brown formerly InsureTAXI

Antwoord van Brown & Brown formerly InsureTAXI

Thanks for sharing your positive review 😊

Beoordeeld met 4 van de 5 sterren

Quotations

I have continually received emails from Insure, which indicates that customer service is of a high quality.
My slight concern is that the quotations over my last three renewals have had a massive difference in price. It would be helpful if the reasons in price can be offered.
This is not a complaint, but any help in indicating how the quote is worked out would be very helpful. All my communications with Ella have been excellent.

9 april 2025
Review zonder uitnodiging
Logo Brown & Brown formerly InsureTAXI

Antwoord van Brown & Brown formerly InsureTAXI

Hi Phil, hopefully our conversation today has provided an answer to your concerns over your premiums, glad to see your price has now reduced. Thanks for your kind comments about Ella's & the teams service. 😊Lisa

Beoordeeld met 5 van de 5 sterren

Best service

Best service

3 april 2025
Review zonder uitnodiging
Logo Brown & Brown formerly InsureTAXI

Antwoord van Brown & Brown formerly InsureTAXI

Thanks for leaving a positive review 😊

Beoordeeld met 5 van de 5 sterren

Spoke to Sam today amazing costumer…

Spoke to Sam today amazing costumer service 5 star all day very helpful

2 april 2025
Review zonder uitnodiging
Logo Brown & Brown formerly InsureTAXI

Antwoord van Brown & Brown formerly InsureTAXI

Thanks for sharing i will pass your comments onto the team 😊

Beoordeeld met 5 van de 5 sterren

I’d choose them again in a heartbeat

Guidance and advice at every stage, gave me confidence as a new taxi driver that I was fully protected at a competitive rate. Regular check ins by Zak prior to my new car arriving meant I didn’t want to build a relationship with another company. Plus those others I did speak to didn’t have the quality of staff I’d experienced at Insure Taxi.

Once my insurance was in place I was required to provide a number of documents for their audit trail/my files and they ensured I had a short list of those things still needed. It was easy to Ed mail them over and any queries I had were dealt with by their wonderful administration team. Whoever the lovely lady is that I’ve spoken to twice already, I apologise for not having your name, but you’ve been so helpful and accommodating - Thankyou.

In a nutshell I’m pleased to say I’ve found the right company first time, so I’m very lucky. Great company, great team of staff and great product.

1 maart 2025
Review zonder uitnodiging
Logo Brown & Brown formerly InsureTAXI

Antwoord van Brown & Brown formerly InsureTAXI

Wow thanks so much for taking the time to leave such a lovely review, the team really do appreciate it.
I will pass your comments on to Zak, Sue & the teams 😀😀

Beoordeeld met 5 van de 5 sterren

I cant fault any of the people i have…

I cant fault any of the people i have dealt with. They are all helpful, have a great sense of humour and are very easy to deal with.

13 maart 2025
Review zonder uitnodiging
Logo Brown & Brown formerly InsureTAXI

Antwoord van Brown & Brown formerly InsureTAXI

Thanks for your positive review, Glad to hear the team make process easier 😊

Beoordeeld met 5 van de 5 sterren

Always use insure taxi for my insurance…

Always use insure taxi for my insurance . Highly recommend
Great communication and sorted my renewal quickly
Many thanks

2 maart 2025
Review zonder uitnodiging
Logo Brown & Brown formerly InsureTAXI

Antwoord van Brown & Brown formerly InsureTAXI

Thank you for renewing with us for another year and glad to hear you are happy with our service 😊

Beoordeeld met 5 van de 5 sterren

Professional and efficient people.

Easy to get my renewal sorted, and at a decent price. Lauren is a pleasure to work with, I thoroughly recommend this company.

10 maart 2025
Review zonder uitnodiging
Logo Brown & Brown formerly InsureTAXI

Antwoord van Brown & Brown formerly InsureTAXI

Thank you for renewing with us & for sharing your great feedback 😊

Beoordeeld met 5 van de 5 sterren

Fair company upfront policy

Upfront with all the info fair price been with em now going on 3 years

6 maart 2025
Review zonder uitnodiging
Logo Brown & Brown formerly InsureTAXI

Antwoord van Brown & Brown formerly InsureTAXI

Thanks for being a loyal customer and taking the time to leave a positive review 😊

Beoordeeld met 5 van de 5 sterren

Helpful

Ella Halton was very helpful in sorting some documentation changes for me. Thank you Ella

S. Zahidi
Oxford

26 februari 2025
Review zonder uitnodiging
Logo Brown & Brown formerly InsureTAXI

Antwoord van Brown & Brown formerly InsureTAXI

Thanks for sharing your feedback - Glad Ella was able to help 😊

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