ITS Technology Group Reviews 

Linda was absolutely fantastic. She helped move forward an order that had been delayed for two weeks with just one phone call. She was really cheerful, professional, and an absolute pleasure to speak to. Excellent service all round.

Fantastic service all round! Tom is a top account manager!

ITS are a great company to work with. They’ve been incredibly helpful in providing connectivity solutions, and we’re looking forward to seeing more locations become available.

A big thanks to our account manager Tom who is always available to support the team.

We’ve been working with ITS for the past 6 months and have had nothing but positive experiences. Their team is efficient, responsive, and incredibly professional. Installations were completed quickly and smoothly, with minimal disruption – something we really appreciated.

A special shout-out to Nathan, our account manager, who has been fantastic to work with. He’s always on top of things, quick to respond, and genuinely invested in making sure everything runs smoothly.

Highly recommend ITS if you’re looking for a reliable, well-organized partner!

Excellent Account Management demonstrated consistently from Lee Stott coupled with a fantastic performing fibre network

1st class support and communication. Ryan who is our account manager is poractive and keeps in touch on a regular basis and any queries/questions are answered promptly. Our experience since becoming a partner has been brilliant.

Been working with ITS for over 5 years now. Great supplier to work with, very flexible and great quality of service.

I have worked with ITS for many years now for multiple locations and have always found them to be supportive and install services in a timely manner. I work closely with their sales and service teams and highly recommend these.

Overall very easy to do business with.

What a great business ITS is, whilst they are growing fast, they are still maintaining excellent customer service, I have now connected hundreds of my customers to our network using ITS and this will continue to grow as they expand further across the UK.

Great coverage, products and people

Speed of install fantastic, helped us to help out a customer in a tight pinch.

Callum Green in particular, fantastically communicative account manager.

Easy to do business with, with top class communications keeping me looped in the entire journey.

Dear Reseller Community – I wanted to share our first hand experience of working with ITS as a key partner over the last 3 years. When they first came to market, the model was clunky and the orders took a long time, but they compensated by being commercially dynamic and flexible. Now we invested a huge amount of time and effort into selling their services as they rolled out FTTP across parts of London, dedicating both sales, marketing and engineering resource. Fast forward to 2025, we have had to place ITS on their 3rd stop sell, in addition them having by far the longest install lead time – 120 + days, they have started charging us £500 everytime a customer gives up waiting and cancels the order. The fundamental problem is the model, whilst they say fibre is available at a site or business, very often the fibre is some distance away, they then don’t have permission to work, can’t get a wayleave and the order get messy, our relationship with the customer gets strained and we all lose valuable time and effort. Best avoided unfortunately.

Fantastic support from day one, Lee Stott has been a breath of fresh air, its great to have such a responsive partner to lean on and his knowledge is exceptional.
Well done Lee and the ITS team

Exceptional Service and Reliability!

We recently upgraded to a leased line for our client and the service has been outstanding. From the initial consultation to the installation, the entire process was seamless and professionally handled. The speed and reliability of their connection have significantly improved, ensuring their business runs smoothly without interruptions.

A special thank you to Paula and Eleanor, who went above and beyond to assist us. Their knowledge, patience, and dedication made the whole experience stress-free. They kept us informed every step of the way and ensured that everything was set up perfectly.

If you’re looking for a dependable leased line provider with top-notch customer service, I highly recommend this company!

We've had countless support from the marketing team at ITS! Especially Ben who has helped us from initial contact up until todays date. Thank you guys!

The services have been exceptional, easy switch from another provider with all details provided and support from their team if needed was quick and informative.

ITS are a superb company to work with. They are very helpful in providing connections where others providers are unable to. The pricing is very competitive and they go that extra mile for customer service. Highly recommend to go ahead with ITS. Special mention to our account manger Callum Green who has been nothing but great for us.

We have dealt with ITS for a while now and have always found their service to be excellent. Our account manager, Tom, makes sure that we receive frequent updates regarding the process of our orders, and their networks are robust and reliable. Fantastic company who seem to be picking up awards and recognition for their hard work & client service.

Having experienced difficulties with other ISP's on a time sensitive / critical install, I turned to ITS.
Our account manager listened to what we needed, engaged all stakeholders and made (what felt like) the impossible, possible.
Updates throughout and the line was installed within 33 working days from order. Far exceeding my expectations, and impressing the end user.
Great job all round.