ITS Technology Group Reviews 

98
•
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Linda was absolutely fantastic. She helped move forward an order that had been delayed for two weeks with just one phone call. She was really cheerful, professional, and an absolute pleasure to speak... Toon meer

Beoordeeld met 5 van de 5 sterren

ITS supply all of our IT support at our main UK office in Teesside. With the very few issues we have ever encountered, Mark and the Team react quickly and resolve problems effectively. ITS have also c... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I run a co-working space of around 65 members called Raw Space. After trying various providers, we have now stuck with ITS for the past couple of years and have had no issues with our internet. The... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I am an ITS broadband customer. I phoned them (Carol) on a Monday, asking about moving ITS broadband equipment from one room to another in my house. Despite this being a customer request job, an... Toon meer

Bedrijfsgegevens

  1. Telefoonmaatschappij

Geschreven door het bedrijf

ITS owns one of the largest dedicated business-grade full fibre networks, to deliver choice and value to the market. Able to connect every business across the UK through our own core XGS-PON and AI enabled infrastructure, and a number of strategic partnerships, we’re proud to deliver first-class connectivity for the digital economy. We do this via a vast network of wholesale partners alongside our direct business which serves digital-first public sector organisations and other carriers. We lead the way with first-to-market solutions like FibreLight which offers Ethernet grade performance at FTTP cost, our high impact FibreBright package up to 10Gbps and our pioneering 50G-PON trials. Our capability is now trusted by some of the most high-stake environments imaginable, from global TV events through to underpinning some of the UK’s largest brands and much more.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

98 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,6

Alle reviews

(98)

4 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Reliable service and a good new…

Reliable service and a good new contract deal.

5 maart 2020
Review zonder uitnodiging
Logo ITS Technology Group

Antwoord van ITS Technology Group

Hi Lucy,

Thank you for your kind words, I am so pleased you are happy with your new contract.

Kind regards
Customer Services

Beoordeeld met 5 van de 5 sterren

Very happy with the service from ITS.

Very happy with the service from ITS.
Customer service is fantastic.
Quick to respond and give regular updates on projects.
Also, pricing is very competitive.

5 maart 2020
Review zonder uitnodiging
Logo ITS Technology Group

Antwoord van ITS Technology Group

Hi Chris,

Many thanks, we are so pleased your are happy with your experience and service.

Customer Services

Beoordeeld met 5 van de 5 sterren

As always Mark Owen and Andrea

As always Mark Owen and Andrea, done an excellent job and on time as promised, nothing is an issue to these guys if you need help with anything they are always there to support you.

21 november 2019
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Service mis-sold and not fit for…

Service mis-sold and not fit for purpose with fibre alternative available at the time of purchase but proposed.

New service provided by another provider within 2-weeks with 5x the speed.

17 oktober 2019
Review zonder uitnodiging
Logo ITS Technology Group

Antwoord van ITS Technology Group

Dear James
It was lovely to chat through things with you on the telephone, I felt we both learnt from the call.
As mentioned we appreciate all comments, and will continue to learn and improve from all customer feedback.
We wish you all the very best for the future.
Kind regards
Caroline

Beoordeeld met 5 van de 5 sterren

Fibre Broadband

ITS has been brilliant from start top the end.

3 oktober 2019
Review zonder uitnodiging
Logo ITS Technology Group

Antwoord van ITS Technology Group

Hi Marketa,

Many thanks, we are so pleased your are happy with your experience and service.

Customer Services

Beoordeeld met 5 van de 5 sterren

Fast and tidy install

I needed a new fibre line installed urgently. ITS did it very very quickly, organised all the permission required from our landlord, and installed tidily and quietly. The service has now been running for a few weeks, and we're planning to use ITS for future sites.

23 september 2019
Review zonder uitnodiging
Logo ITS Technology Group

Antwoord van ITS Technology Group

Hi Rob

Many thanks, we look forward to working with you again in the future.

Kind regards
Customer Services

Beoordeeld met 5 van de 5 sterren

Fantastic group of people who dealt…

Fantastic group of people who dealt with me over phone email and in person. They went out of their way to work around me for installation etc. Highly recommend

19 september 2019
Review zonder uitnodiging
Logo ITS Technology Group

Antwoord van ITS Technology Group

Hi Deryn

Thank you for your kind words, I am so pleased you are happy with your order experience.

Kind regards
Customer Services

Beoordeeld met 5 van de 5 sterren

Consistent, fast and efficient.

I run a co-working space of around 65 members called Raw Space. After trying various providers, we have now stuck with ITS for the past couple of years and have had no issues with our internet.
They are also great at improving the service, or changing accordingly if you need something changed.
Their technicians are also great and very efficient when on site.

11 september 2019
Review zonder uitnodiging
Logo ITS Technology Group

Antwoord van ITS Technology Group

Hi Sam

It is great to see existing customers upgrading their service as the business grows. I have also ensured our engineer received your positive feedback on his work.

Kind regards
Caroline

Beoordeeld met 5 van de 5 sterren

What a team of people

What a team of people. I am super pleased with how ITS worked above and beyond to meet our deadlines and help build our new internet infrastructure to allow us to expand our business.

30 augustus 2019
Review zonder uitnodiging
Logo ITS Technology Group

Antwoord van ITS Technology Group

Hi Wesley

Many thanks for your kind words, we are are so pleased to hear you are happy with the service.

Kind regards
Caroline

Beoordeeld met 5 van de 5 sterren

ITS provided a very efficient and…

ITS provided a very efficient and friendly service. I was kept up to date throughout the installation process and am very satisfied with the product. A big thank you for making my office move stress free, I would recommend ITS technology group for a reliable and straight forward service- well done ITS

9 augustus 2019
Review zonder uitnodiging
Logo ITS Technology Group

Antwoord van ITS Technology Group

Hi Kate,

Thank you behalf of the ITS Team, we always appreciate feedback from our customers.

Beoordeeld met 5 van de 5 sterren

Great service as usual

Great service as usual! Thanks guys!

22 juli 2019
Review zonder uitnodiging
Logo ITS Technology Group

Antwoord van ITS Technology Group

Hi Lisa,

Thank you behalf of Matt and the ITS Team, we always appreciate feedback from our customers.

Beoordeeld met 5 van de 5 sterren

A big thank you to Elliot at ITS

A big thank you to Elliot at ITS, super efficient, always going the extra mile. Top job.

19 juli 2019
Review zonder uitnodiging
Logo ITS Technology Group

Antwoord van ITS Technology Group

Thank you Ian and well done Elliot, always goes over and above.

Beoordeeld met 5 van de 5 sterren

A Breath Of Fresh Air!

Working with Phil at ITS Technology Group has been a breath of fresh air in this industry. Finally a company that do what they say they will and in a timely manner. Keep up the good work ITS!

19 juli 2019
Review zonder uitnodiging
Logo ITS Technology Group

Antwoord van ITS Technology Group

Hi Paul,
On behalf of Phil and the ITS Team, thank you for your kind words, we always appreciate feedback from our customers.

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