London Camera Exchange - Strand Reviews 

Great comprehensive advice and help over the phone. Easy ordering online with the help of the link from the adviser. Quick despatch. Will use again and again and advise friends to use too.

Very friendly customer service and prompt delivery. Thank you very much🙏🤗

Excellent advice from the Strand branch and good communication from the Newcastle branch. Very happy with my purchase.

Helpful information on website & speedy delivery.

The staff at LCE strand are always willing to help and seem to be able to get the camera equipment I want and are all very friendly it is like you are dealing with local shop that values your custom, well done

I had an issue with my camera (the battery had swollen and was stuck inside) which would have taken months and costed me several hundred pounds if repaired by the camera manufacturer. I tried my luck and went to LCE Strand and the guys there were incredibly nice and efficient and managed to fix the issue in 5 min for free. While waiting, I browsed the lenses they had in store and found a like-new Fujinon 35mm F2 for £240 (bargain!) which I decided to buy.

I highly recommend LCE to any photographer or videographer because of the incredibly competent and efficient staff. I will keep buying my gear from them for sure.

I bought a Leica lens remotely from LCE Strand. Robin replied promptly to my questions over email. Apart from clarifications about condition, he also provided possibilities for having the lens calibrated for my camera (if needed) and also gave reassurance regarding a possible return (if needed). I bought the lens sight unseen, something I'd ordinarily avoid for something quite so expensive. The lens was promptly shipped, its condition was exactly as I expected, and it turned out not to need calibration for my camera. I'm a regular LCE customer in my region and this was also a good experience from a distance.

please think twice before taking camera equipment in here on the secondhand side they will give you next to nothing for it then sell it and make a huge profit like they done to me I was shocked when i saw the cameras for sale on there website at the prices they were asking talk about ripping people off the 5 cameras that taken in they only had to sell one then they would have got their money back the other 4 will be all profit and a big one at that me and my dad use to go in here on Saturdays in the 80s and 90s also part into 2000 they will not be getting any more cameras from my dad’s collection.

Really good, experienced staff who can advise very well an appropriate purchase.

Excellent communication throughout, very fast delivery and product arrived as described. Usual excellent LCE customer service.

Excellent customer service and knowledge helping me to choose a pair of binoculars, also allowed me to test them on the street outside. Great service as always, would thoroughly recommend.

Received excellent service, highly recommend.

Went into my local London camera exchange as I was looking for a second hand macro lens for my OM 1.
Staff very helpful and guided me to their Web site as there was one showing in London branch.
Sent a request to London shop, they sent a link, made my payment and duly turned up nicely packaged.
Will definitely use this service again.

Andy at the Strand always goes the extra mile for me Thoroughly good to deal with A top Manager

Product knowledge, friendliness and interaction with customer all top notch. Well done guys at the strand

The best service! Hassle free experience!

Every time I've ever been in contact with staff at the (London Camera Exchange in The Strand London) either by phone or visiting their shop I've found them to be extremely helpful, friendly, knowledgeable and very professional in in all their assistance. Excellent all round. Well done.

First class service. Very quick and excellent communication throughout.

Brilliant service. Kept me informed on progress of camera awaiting delivery from manufacturer.
Seemless sales and despatch process.
Thank you.