Lithe Audio Reviews 

I had 2 years of excellent use out of my ceiling speaker but it recently stopped working. So why is this a 5 star review?? Because the way in which Lithe responded was pretty impressive. No quibble, no trying to back out, they simply arranged overnight courier to collect the speaker, had it for 24 hours, retuned it the next day - in perfect working order. Whichever retailer you buy a Lithe product from you can rest assured that if you need help from the manufacturer, they are very much on hand.

I recently moved into a new house that had a pair of Lithe ceiling speakers installed. I attempted everything suggested online, to get hooked up to the speakers but had no joy.
I then reached out to Lithe Audio directly, maybe hoping they might be able to recommend an engineer who I could pay for a repair. Lithe asked me to return the speaker for them to look at, with the only cost to me being the postage.
This was posted and within a week they had sent me a brand new speaker.
I was not the original purchaser of the speaker and had no warranty passed over to me from the previous house owners.
For Lithe to replace the product shows a service and respect for the product they provide that is way beyond what I would have expected. If only all companies had this much pride in their products. Amazing. Thank you.

I moved into a new property that already had a ceiling speaker installed which I could not get to work, I emailed the customer support team and was allocated Nathan who gave me a step by step guide on how to connect.

Speaker kept dropping out when connected to TV. A call to Nathan in technical team, who suggested a firmware update. All resolved and fully working.

Excellent product and excellent customer service.

Purchased one ceiling wo-fi speaker from US wholesaler. Outdated firmware was causing speaker to disconnect from network making for multiple re-sets and re-connections that you must access the speaker standing on ladder. Nathan at Lithe made it all better. After realizing a remote fix was not likely due to my limitations with computers and software, the speaker was replaced in short order. I was frustrated to start but Nathan understood what, how and why of customer satisfaction. I am grateful and will return to Lithe for more products when needed 100%

I`ve had Lithe Audio ceiling speakers installed in three rooms in my house. I had a previous issue with mismatched speakers (optical / analouge connections) in that instance they were kind enough to do me a deal to upgrade my older speakers.
Recent issue I had was one of the power units stopped working. Reached out and the unit was replaced in two days. Special thanks to Nathan for a quick and friendly service.

I’ve been thoroughly impressed with the performance of my Lithe Audio speakers—the sound quality is exceptional. Truly immersive and crystal-clear, they’ve elevated every audio moment in my home.

That said, I did encounter an issue with one of the speakers when it developed a fault. But thanks to the outstanding service from Nathan at Lithe Audio, the problem was swiftly sorted—no fuss, no hassle. Nathan handled the repair with professionalism and care, ensuring everything was back up and running in no time.

For anyone seeking top-tier audio gear backed by remarkable customer support, Lithe Audio comes highly recommended—Nathan is an absolute star!

After sales service and support is excellent, i had an issue with the slave speaker but with Nathans support and a replacement speaker all now working as it should be

I've had two wifi ceiling speakers for three years and frankly, was sorry that I had purchased them, as they often dropped the connection and their sound was poor. I knew I was an early adopter and regretted it. However, I reached out and Nathan provided a firmware update that has transformed both the connectivity issue and the sound quality. Am now very happy with the product.

We are extremely pleased with our kitchen ceiling speakers which give everyone the opportunity to play their songs out loud.
Nathan and the team were extremely efficient with any clarifications and support.

Great company to deal with (especially Nathan).
After the winter break we went to use our rock speakers and they weren't working, a quick conversation with Nathan and we agreed he would send me a new cable, it arrived the next day but sadly didn't resolve the problem. Another quick conversation and Nathan suggested I return the speakers, as we lived not far away I drove to the warehouse and delivered the speakers.
1 week later and although Natan was unable to repair it he has sent me a new rock despite them being out of warranty.
Thank you Nathan you are a star.

Great support
Thank you

Enjoyed excellent follow-up technical advice after facing difficulties setting up a multi speaker group under Alexa's control. Nathan filmed a quick video instruction guiding me through all the steps. Absolutely seamless.

I have 4 Lithe ceiling speakers in my home and two rock speakers in the garden. I had an issue with my rock speakers, I contacted Lithe and spoke to Nathan who was a great help and resolved the matter with ease. I would highly recommend Lithe speakers and their customer service..

I've had constant problems with connectivity on my Lithe wifi v2 ceiling speakers, since the purchase and would have marked it 1 star as we basically gave up on using these speakers.

Then I managed to reach Nathan. He's absolutely amazing and helped me update the firmware and replaced a speaker which wouldn't update. Now everything is working but early days in testing so I hope it lasts.

When the speakers work, they are absolutely amazing for sound!!

I know they are supposed to auto-update but this has never worked for me before, hence the connectivity issues in past. I hope the new firmware fixes that.

I have asked for a website link so we can check latest firmware with instructions to update if it doesn't auto-update. Hope HQ action this.

I can use in Home Assistant indirectly via DLNA and chromecast which both work. Would be great if it worked with Alexa and home assistant directly. I understand the pro version can do this, but its quite standard for all smart consumer stuff now so should be available in the standard speakers too.

Nathan was a great help. I purchased some speakers last year and had an issue this summer with them. Turns out the transformer had blown. Nathan quickly acted and the problem was resolved. Brilliant service. Can’t recommend enough.

I have had my Lithe ceiling speakers for a while now and have been so impressed by them. So recently I decided to add a Lithe Micro Sub to enhance the bass within my kitchen diner.
However, I struggled to firstly connect the sub to my WiFi and then pair them to my ceiling speakers. I do consider myself to be quite technical, and will persevere until I get it done, but in this instance I had to concede and called the Lithe technical support.
After a few chats with the ever so helpful Nathan, I managed to connect the system together and it now all works perfectly.
Thanks Nathan at Lithe for your support.

I purchased a set of Bluetooth ceiling speakers a year ago and they worked perfect. However at one point, the main speaker stopped producing a discoverable Bluetooth signal and I was no longer able to connect. I messaged Nathan at lithe audio and he tried to help me troubleshoot the problem but nothing seemed to help. In the end, Nathan replaced the speaker. I installed the new one and I’m one happy customer! These speakers are great!

Top product, adding sound to our bathroom. looks good, sounds great. Runs straight of the lighting circuit.

Very responsive customer service. Well worth it.

We have a few Lithe ceiling speakers, one kept dropping the Bluetooth connection, contacted Lithe and they wanted to check what Firmware level the speaker was at, we then found that we could not longer connect with the speaker via the App.

Lithe support were superb, speaker returned, sorted and back with us in under 5 days. All very professional