Live365 Reviews 132

The support agents are friendly, caring, and efficient. That's getting rare these days.

I really appreciate the time Live365 customer service takes in helping me resolve problems anny issues I have with the platform. They’ve been thorough, informative, and have followed up to make sure that i’m comfortable with the resolution.

... I was having trouble uploading content to the radio station and being the panicky character that I am I got in touch with live 365 Dillon answered immediately went straight to the problem solved it for me and now we're uploading like champs. Great response problem solved me very happy...

I wanted to start a radio station of my own since I've left high school and learned about the many licenses and other expenses needed to get everything going. (outside of music and equipment)But this made things so much easier for me to handle, now I do understand a lot of work has to be put in to make sure it stays successful, but with the license included and the ability to expand with apps and other outlets helps me focus on finding my audience and making the best station I can.

My experience was great simply because I was thoroughly taught, and we didn't just bounce around from subject to subject until I had innerstanding. Clif McCreery is the gentleman that tutored me, and I again would like to take this time to say thanks to Clif, as a direct face and representative of Live365, for showing me the proper and correct way of becoming a master of your craft when it comes to broadcasting. In 90 minutes, I have probably learned as much as I've ever learned in my days in broadcasting. The professionalism, the patience and the hands on direct tutoring, was a very interesting experience for me.

Just what we need as broadcasters, prompt professional services. Live365

My experience was great. They took care of what I needed very fast and then make sure I didn’t need anything else. Thank you very much for all your help.

Great first couple of months launching my independent radio station with Live365. I honestly can’t believe how ez they make everything. Low admin, low tech and great support and tutorials. Incredible value for the money.

Aidan of Live365 gave a lot detailed instructions to resolve our metadata display issue. Did so in a very timely manner.

I am on the lowest subscription tier with Live365 which will probably change soon but even so the customer support is absolutely brilliant both in quality and speed. Its so unusual to find such a helpful and personal response from companies today and it makes working with them a pleasure. The platform itself is ideal for learning and setting up a station but when combined with the help desk I doubt anyone else would match them

We have a very successful Hymns YouTube channel and now we’re looking to create a corresponding channel here on Live365 called The Hymns Channel and with the help of an amazing on boarding experience our channel is positioned for success currently running on autoDJ. Looking forward to launching 2 more channels this year.

From the first phone call I've had with this company, their customer service has been first class. They have taken the time to explain everything in great detail, while also offering ideas and suggestions.

Will Dietzler gave a very great presentation, knowledgeable, concerned, funny and an all together guy. Also informative! I appreciate the professionalism he brought to the table. He was able to navigate the system very well and showed me-(not a techy) how to use the system! Great experience!

I am in the final stretch of getting my radio station app approved in the Apple Podcasts directory, and I can honestly say that working with Pauleen at Live365 has been an incredible experience.

What would have felt like an impossible and overwhelming undertaking on my own was made smooth, clear, and manageable because of the Live365 team. From the platform itself to the step-by-step guidance throughout the app development process, everything has been thoughtfully designed with creators in mind.

The customer service truly stands out. Every interaction has been professional, responsive, patient, and genuinely supportive. I never felt rushed or left confused. Instead, I felt confident knowing I had a knowledgeable team walking alongside me and advocating for my success.

I love the overall service, the reliability of the platform, and the care that Live365 puts into supporting independent radio station owners. I have nothing but great things to say about their customer support and the experience as a whole.

If you are looking to launch or grow an internet radio station and want a platform that combines strong technology with outstanding human support, Live365 is absolutely worth it.

LIVE365 IS AN EASY PROCESS, HELP IS GREAT, ON TIME, AND CONSICE. I DON'T OWN THE DWGN, BUT I RUN THE STATION FOR MS. WALTON. I HAVEN'T HAD ANY MAJOR ISSUES THE LIVE365 DIDN'T ADDRESS QUICKLY. YOU ARE STILL EVOLOVING, GROWING WITH YOU IS A BLAST!

I want to express my sincere thanks for helping us get back on track with our station. Your assistance has been truly appreciated. Even though the issue was outside of your normal responsibilities, you continued to support us by directing us to the right people who could help resolve the situation.

Aiden played an important role by sending me a detailed email that contained all the right questions to address the problem. The clarity and thoroughness of the email made it easy for me to explain our situation and move toward a solution.

I especially want to thank Will D. I was unsure what to expect, wondering if he might be strictly analytical or perhaps impatient with someone who lacks technical expertise. However, my experience was quite the opposite; Will was engaging, professional, and extremely knowledgeable about our station issue. He guided me through the process step by step, always making sure I felt comfortable and never belittled or burdensome.

I want to extend my gratitude to all of you for your dedication and the quality of customer service you provide every day. It is important to me that you know your efforts do not go unnoticed, and that your professionalism is greatly valued by your clients. Thank you again.

Rhonda Baker
FOREVER RHEMA Radio

My station is growing well! Adding weekly and working on more advertising

They always respond in a very timely manner. They care about my concerns and will stay with the issue until something is resolved. I’ve been with Live for many years and I won’t go anywhere else for my streaming.

Live365 is a wonderful platform to be on. And the customer service is spot on and timely. There’s this personal touch that’s extremely awesome.