Love Your Postcode ®  Reviews 866

Would like to say thank you to LYP team, specially Lauren for the smooth let transaction that we have experienced! From the scheduling of viewing of the property, thru negotiations with the landlord and moving in, she was very helpful and is very responsive with all our queries and concerns.
One thing to note is they offer a membership instead of the usual DPS but you can opt out of it depending on discussions with the landlord and Lauren has helped us very much in that regard.

They send detailed calculation of what you need to pay, after the initial payment the credit checks and background checks will start and they use Vouch application for this which i find easy to navigate and use. Once final checks are done, they will also do video call to view your current property (this is new for us but isn’t really a hassle as it just takes like 5 mins). Then just pay for the remaining balance and wait for the move in date.

On move in date, Ranj our agent met up with us on the property and showed us the bits we need to know, including how to report problems thru their website, contract signing and other briefing details.

We have just been in the property for less than a week now but we already have some bits to report and Lauren and Ranj are still responsive as ever and reporting maintenance concern on their website has been easy so far. Good service for us so far 👍

It is very satisfying when a person like you takes care and worries that everything is under control, thanks Ranj

What a brilliant service provided by Chloe (Oldbury branch) she was fantastic from start to finish. She always kept me updated regarding the sale of my apartment. Chloe has amazing customer service skills, she was always helpful and was always available to answer any queries I had. I am so glad I went with Love Your Postcode and will recommend them again to all my friends and family. Thank You Chloe for all your help and support I really wish you the best.

Good Experience

Good overall experience with Chloe Baker, she was my main point of contact throughout the purchase of the house i was buying and to be honest if it won't for her i wouldn't have bought the house, she was a wonderful person to deal with and 100% answerd all my questions to make me feel really confident on buying the house and she was really helpful and even call me back on her day off , overall person 10 out 10.....i would definitely use chole again........

Top sale person please ask for chole definitely 100% a 5 stars person.

Tc
Anil

We have received our keys today from Ranj, our experience has been very efficient, and a very speedy process! Ranj has been very welcoming in introducing us to our new home. If we have any issues we know this will be greeted with a quick response. Thank you Ranj.

Honestly the worst rental agents I have ever had to deal with as a tenant. Had issues throughout the tenancy. At moving in, the 'luxury' apartment was not habitable. It was dirty and furniture was broken and unfit for purpose - when this was brought to their attention replacements were at first refused and then promised and then refused and eventually much came out of our own pockets with some contribution after months worth of emails and phone calls. When things went wrong throughout the tenancy it was either a case of a 'battle' to get things sorted or just throwing our hands up and paying ourselves to save time and energy. I'll be leaving this flat far better than I found it. The £900 non-refundable 'membership fee' is a joke. Never again.

Ranj is a very professional and knowledgeable person when it comes to Property Maintenance. I was really impressed at the communication provided by Ranj and how swiftly issues that arose, were resolved.
Ranj would keep me informed at all times ensuring I was happy with the overall resolution. Ranj is always available to speak to and she made time which I thought was really good. Overall really pleased with the service provided by the Love Your Postcode team.

Ranj is really warm and honest, enjoyed my viewing and speaking with her today. She was very informative and knew the area well, gave me space to view the apartment in Birmingham city centre and ask as many questions as I needed. Really grateful for a honest and down to earth agent!
Thank you!
R

Ranj is a fantastic agent who always listens, prioritises, reminds and supports with providing solutions which fit both the landlords and tenants in equal measure. It is very rare to get this level of service in the current climate.

Good overall experience with Love your Postcode, Chloe Baker was my main point of contact throughout purchase of my flat. Bit pushy towards myself at the beginning but whenever I called my questions were answered in a timely manner and always polite and willing to get completion sorted as soon as possible.

Ranj was extremely helpful in arranging repairs reported by my tenants. The experience I had with Ranj and Love Your Postcode was great. Thanks a lot for all your help. Definitely recommended!

Great service, lovely staff. Would highly recommend. Lauren was amazing, and couldn’t fault her.

The experience I had with love your postcode was excellent. Being a first time buyer I didn't really know what to expect. However thanks to Jack Cullen who went above and beyond to help with everything I can't thank enough. I would recommend anyone looking to buy or sell a property to deal with love your postcode

Bethany was really helpful went above and beyond to help me . Even video of the property as I could not physically make a face to face appointment .
I work in this industry myself and can say I could not fault her service commitment and fabulous customer service !! Thank Bethany xx

Chloe was amazing right from the start. Approachable, calm, and very professional
She was instrumental in producing a fabulous,detailed presentation of the house.
On the day of the viewing 24 people viewed the property. Chloe, ably assisted by Beth achieved the asking price, which was a first class achievement. I am so very appreciative to them both for their hard work, diligence and professionalism.
I used Love Your Postcode once before back in 2015, when it came to selling my mother's home it was a no brainer. Love Your Postcode was the obvious choice. I don't regret my decision.

I recently rented a property via Love Your Postcode and the application process was very easy and quick. Lauren was extremely helpful and was happy to answer any of my questions (of which there were many). Thank you so much for all your help.

The rental application process with love your postcode has been such a pleasant, straightforward experience.
Myself and my partner would like to send special thanks to Lauren, in particular, who has provided us with a brilliant service from start to finish.

Really pleased with our experience with Love Your Postcode. Lauren and Ranj were extremely helpful in helping us with the move and answering any and all questions/queries. Overall a great experience

Very pleased with our experience with Love your Postcode, Lauren was extremely helpful throughout the whole process and easy to contact to answer any questions we had.

Lauren was extremely helpful through our first process of renting, she was polite and professional and help solved any of our queries allowing for a smooth process for our first apartment. Very happy with the service and would definitely recommend love your postcode to family and friends.