Love Your Postcode ®  Reviews 866

TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Such an amazing experience with Love Your Postcode. Dylan ensured that we had a quick and smooth moving in process for a beautiful house in West Bromwich. The level of service is top notch and I could... Toon meer

Beoordeeld met 5 van de 5 sterren

We’ve rented our apartment in Birmingham with Love Your Postcode for nearly 4 years, and LYP have been very helpful, sorting out any problems and fixing things when we needed. A friendly and local tea... Toon meer

Beoordeeld met 5 van de 5 sterren

Brilliant experience with Love Your Postcode. The team is very friendly and always willing to help in any way possible! 100% would recommend!

Beoordeeld met 5 van de 5 sterren

Thank you once again for accepting our application on North Street Dudley. The viewings had over 10 families attending. We were selected over everyone even though our history was patchy.... Toon meer

Bedrijfsgegevens

  1. Makelaars
  2. Eigendomsbeheerder
  3. Makelaardij

Geschreven door het bedrijf

Love Your Postcode has simplified the way people sell, buy, rent & manage property, bringing happiness and peace of mind to everyday life. Our people are key to our success. We are not just passionate about training people on how to sell and let properties, we are passionate about people development, both personally and professionally. That's why the average tenure of senior managers at Love Your Postcode is over a decade each. For many of us, moving house can be a stressful process that requires the most trusting and open of relationships. Love Your Postcode business model is built upon our values of honesty and integrity and we work hard to ensure that everything is done with total transparency. As a rapidly expanding business we are committed to finding ways of reducing our environmental impact and carbon footprint. We endeavour to be considerate within our local communities, as well as looking at the bigger picture. As a local business, we have a responsibility to the communities in which we operate and one of the most enjoyable parts of our job is meeting our neighbours and getting involved with local events. Freephone 0800 862 0870 or email sales@loveyourpostcode.com or visit us at 86 Birmingham Street, Oldbury B69 4EB


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

866 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 14% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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Beoordeeld met 5 van de 5 sterren

Really smart, quick and easy to use

I recently started to search for a good agency to find a house and this has been the best so far, they have friendly and nice agents who helped me to find a really good offer, I really recommend love your post code if u want to get it easy and quick.

1 september 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

LYPC is the best option

I have used Love Your Post Code services for the last two years, I highly recommend this agency. I always receive my rent on time and the information is always clear and accessible. Also people there are very friendly and professional.

31 augustus 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Loves it

Loves it, best agency ever. Explanations were clear, user friendly website, the agent I spoke to was super nice and I got what I feel is the best possible offer in the market 😍 this is my second time with Love Your Postcode and so far the experience has been great.

31 augustus 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Lovely doing business!

Love Your Postcode has been managing my property for the last 5 years and I could not have asked for something better. Good communication, always paid my rent on time and maintain my property excellent. Would absolutely recommend these guys!!! Lovely doing business with them.

31 augustus 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

My experience with Loveyourpostcode is…

My experience with Loveyourpostcode is similar to the review below, my house was on sale with LoveYourPostcode for 135k and the details of my case are as below.

In March 2018 I was looking to sell my house in West Bromwich. I chose to use Love Your Postcode as they were advertising heavily at the time and they caught my attention. I visited their offices and met a man who introduced himself as Asif Kola.I was attracted to the lower fee of £890 and decided to use them to sell my house. I signed a contract to sell my house that was also signed by Asif Kola on behalf of Love Your Postcode. The target price for the property was £135,000 and if the property sold above the target price that would be a performance fee paid to Love Your Postcode. The performance fee calculation is mentioned in the small print which could be up to 10%. The property was then marketed at the price agreed of £135,000.

On the 25th April Bobby Singh left me a Voicemail offering 127k, I then on 26th April emailed him to say '127k sounds ok' thinking that this is what the purchaser was offering and you would normally trust an Estate Agent to pass on the correct offer. 8th May I emailed Bobby to ask him how the sale was progressing and he sent me details of the sale including a statement in there saying 'Total due to Love Your Postcode Group Ltd from yourself will be £10,000.00 at completion. ' but before that on 26th April he said the fee is paid by the buyer 'Just formalising our Performance&™ fee with the buyer. ' This made me think something is not right here. Same day on 8th I asked him about clarification on the fee ie 10k due from me as I thought the buyer pays it and also a copy of the Valuation Report to see what the actual price the buyer would be paying.

10th May 2018 I emailed Bobby stating the fee was too high and the following -
'If what we sign on with the solicitors is a selling price of 137k and I get a net of 127k that effectively makes the fee 7% ie your commission (other estate agents quoted me max 2.5k fees) , I would prefer the fee is lower so I get a higher net please, let me know if you can do that? '

The same day Bobby Singh emailed me back to say he could not do anything (ie get me more than 127k) as the valuation report does not support the higher price.

After I received this Bobby Singh emailed me with a the Valuation Report that I had asked for on the 8th but it was blurry

I requested a better copy of the valuation report by email and on the 11th May 2018 I received another copy of the valuation that showed the value as £137,000.
Seeing the valuation report confused me as to why Bobby was offering only 127k to me and as far as I was concerned he was not being truthful about what the buyer was offering. I wanted to walk away from the sale. Bobby Singh told me that he will chase me for the fee if the sale fell through
Also he gave me the option of withdrawing from the sale via a text msg but then starting getting his solicitors to chase me for the 10k fee

I felt pressurised into agreeing the lower price of £127,000 as Bobby would not let me get out of this sale ie by getting his solicitors to chase me for 10k if I withdrew and not offering me more than 127k even though the property was worth 137k. I agreed to the lower price and signed a new contract on the 22nd May 2018 which was countersigned on behalf Love Your Postcode by Bobby Singh. It was also costing me money in mortgage and council tax payments that added to the pressure and also I could not get another estate agent to market the property either due to sole selling rights. I feel I have been ripped off and forced into accepting a price I did not want as the house clearly was worth £137,000 as that is what it sold for.

Another email of 2/3/19 was sent by me to Bobby Singh when I was still questioning this fee after the property was sold and Bobby said he could only sell the property once I accepted the revised required price of £127000 which further proves that he was forcing me into accepting a lower price. If I had known that Bobby Singh was listed as PROHIBITED from Estate Agent Work on the National Estate Register I would not have used LoveYourPostcode to sell my house.

He clearly wanted to rip me off by telling me the wrong offer price and although he said in emails he could not sell my house locally and sold it to a buyer from Surrey he still in my opinion lied about the offer price and ripped me off.

You can google Amerjit Singh Dhuga and can see he is banned from estate agent work for good reason - and will see articles where he admitted to
to 26 offences including three under the Fraud Act in the past.

27 augustus 2021
Beoordeeld met 1 van de 5 sterren

Rob your post code. Is what this company should be called.

Our house was for sale with LYP. The for sale price was 240k and there were a lot of viewings.
Bobby Singh told us the highest offer was 225k and the rest were a lot lower offers. As we were in a chain I accepted and when I went to sign the contracts the sale price was written down as 240k. I queried this and he became rude, aggressive and told me I had accepted 225k.
He told us the 15k was his PERFORMANCE FEES and on top of that we also paid the usual estate agent commission fees.
The sale went through and I got in touch with the buyer who told me LYP told them the seller would not go a penny below sale price of 240k.

I am glad Birmingham Mail has reported this man and his company. Please type in love your post code birmingham mail into google.

27 augustus 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I initially had a viewing for a flat…

I initially had a viewing for a flat that I wanted very much. Lauren helped me from the start, she was always available to answer any questions that I had and the made the whole process of moving house a breeze. Great customer service from Lauren and Love Your Postcode, would highly recommend!

24 augustus 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great experience

Had a viewing with Jack. He was friendly, approachable and professional. Highly recommend.

10 augustus 2021
Review zonder uitnodiging
Logo Love Your Postcode ®

Antwoord van Love Your Postcode ®

Thank you for your review Jag!

I am glad that you found our service great!

We are here to help you with anything you need.

I will be sure to pass along the great feedback to Jack.

All the best,

Lauren Sibley

Beoordeeld met 5 van de 5 sterren

10/10 customer service

I found a beautiful property online and they were so quick to get back to me and arrange a viewing. Bethany did an amazing job at showing me around the property and answering my questions, Lauren invited me in and kindly went through all the paper work with me and Ranj kept in constant communication with me and also was so quick to answer my questions and explain things to me. Everyone was so pleasant and patient with me, especially Ranj. It was such a smooth, quick and pleasant experience, literally not a bad word to say about anyone!

10 augustus 2021
Review zonder uitnodiging
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Antwoord van Love Your Postcode ®

Thank you for your amazing feedback Danielle!

Our lettings team work extremely hard to provide you with the best service and make the whole process as smooth as possible.

We are delighted that you found a property that you love with us!

We are always here for you!

Best Wishes,

Chloe Baker

Beoordeeld met 5 van de 5 sterren

Agents have been great

Agents have been great, providing excellent service and most importantly, effectively communicating with me through the whole process of finding a new tenant and resolving my queries within a timely manner. Since the initial contact with Ranj and her team, I can see they really care and understand the importance of working together (tenant, agents and landlord). It gives me the confidence that if there are any queries or issues, they will be resolved in the most efficient way. Thank you Ranj, Lauren, Beth, and the rest of your team.

6 augustus 2021
Review zonder uitnodiging
Logo Love Your Postcode ®

Antwoord van Love Your Postcode ®

Thank you for your amazing review Angela!

We really aim to provide an efficient service to all our customers!

Our lettings team work very closely so we can give you a quick response.

We are always here for you and we are looking forward to working further with yourself!

Best Wishes,

Chloe Baker

Beoordeeld met 5 van de 5 sterren

Beth and Lauren Oldbury

Beth and Lauren were super helpful, accommodated my million request’s and we’re fast to reply with no umming and arring, The communication was was excellent, very friendly and helpful women!.

6 augustus 2021
Review zonder uitnodiging
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Antwoord van Love Your Postcode ®

Thank you for your 5 star review Saleh!

We are delighted that you found your dream property and that you are happy with the service we provided.

Communication is key in our business, Lauren and Beth worked really hard to update you during the whole process.

Wishing you the best in your new home,

Jack Cullen

Beoordeeld met 4 van de 5 sterren

This is my rental and I mainly dealt…

This is my rental and I mainly dealt with Beth and Ranj, so professional and nothing was too much trouble. Thank you both for all your efforts much appreciated Ladies ...

6 augustus 2021
Review zonder uitnodiging
Logo Love Your Postcode ®

Antwoord van Love Your Postcode ®

Thank you for your feedback Siobhan!

We are very happy that you have moved in to your new home.

I am glad you had a good experience with our group!

All the best,

Lauren Sibley

Beoordeeld met 5 van de 5 sterren

Satisfied customer - thank you Ranj

I used love your postcode to help me find tenants and manage my property. They were very professional and honest from the start which is what you look for. I would like to give a special shout out to Ranj I thought she was exceptionally professional, communicated well through out the process and after. Thank you for your services.

2 augustus 2021
Review zonder uitnodiging
Logo Love Your Postcode ®

Antwoord van Love Your Postcode ®

Thank for your great review Sophia!

Ranj is extremely hard working staff member who always goes above and beyond for customers.

It is key for us to provide an excellent customer service.

Best Wishes,

Lauren Sibley

Beoordeeld met 5 van de 5 sterren

Excellent service Love your postcode…

Excellent service Love your postcode and a special thanks to Harry for going the extra mile to find a home that meet all our requirements. A true asset to the business!! Thank you again

23 juli 2021
Review zonder uitnodiging
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Antwoord van Love Your Postcode ®

Thank you for your amazing feedback Ranbir!

We are really happy that you found your dream home with us.

Harry is a hard working staff member that always provide the best service.

Good luck in your new home,

Bethany Pain

Beoordeeld met 5 van de 5 sterren

Lauren has been oh so fabulous!

I dealt with Lauren mostly for letting my property, & she has been a gem. A great ability for putting others at ease. Enthusiastic, friendly and helpful. Thanks for all of your help!

21 juli 2021
Review zonder uitnodiging
Logo Love Your Postcode ®

Antwoord van Love Your Postcode ®

Thank you for your great feedback Ad!

Lauren always works really hard to answer any queries, and provide that great service to customers!

At Love Your Postcode we like to provide clients with a personal service.

We look forward to working with you further!

Thank You,

Chloe Baker

Beoordeeld met 4 van de 5 sterren

I've been in regular contact with…Bethany & Harry

I've been in regular contact with Bethany via LYP and she is always very friendly on the phone and pleasant. There have been times were I just thought my property was not going to be sold but Bethany did always push alternative options to speed this up and get more interest.

20 juli 2021
Review zonder uitnodiging
Logo Love Your Postcode ®

Antwoord van Love Your Postcode ®

Thank you for your good review Rachel!

We are so happy that we got your property sold!

Bethany will always work really hard to get you the best price for your property.

All the best,

Lauren Sibley

Beoordeeld met 5 van de 5 sterren

Absolutely fantastic service by Lauren…

Absolutely fantastic service by Lauren and Ranj, been really helpful throughout the renting process, will soon use love your postcode services again.

16 juli 2021
Review zonder uitnodiging
Logo Love Your Postcode ®

Antwoord van Love Your Postcode ®

Thank you for your great feedback Shaf!

We are delighted that your happy with our service!

We can't wait to help you further with your property journey.

Best Wishes,

Bethany Pain

Beoordeeld met 4 van de 5 sterren

Thankyou to Ranj nothing we asked was…

Thankyou to Ranj nothing we asked was to much trouble she is very professional she was on call out of hours our any repairs were dealt with effectively.....we are happy in our new home well done Ranj.

6 juli 2021
Review zonder uitnodiging
Logo Love Your Postcode ®

Antwoord van Love Your Postcode ®

Thank you for your great review Michelle!

Ranj always works extremely hard in property management, she always wants to get the repairs done as fast as possible.

We are always here for you.

All the best,

Lauren Sibley

Beoordeeld met 5 van de 5 sterren

It’s amazing for my first rent…

It’s amazing for my first rent experience, I don’t know everything about electric, water, broadband at first. Ranj is a nice people who help me over process.

3 juli 2021
Review zonder uitnodiging
Logo Love Your Postcode ®

Antwoord van Love Your Postcode ®

Thank you for your good review!

We are so glad that we could provide you with a smooth process for your first time renting.

If you need anything we are always here for you.

Best Wishes,

Lauren Sibley

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