MADCOW Reviews 

Ordered 30th July 2026, still awaiting goods today(22 Oct 2026). Emailed a month later and they said there has been a mix up between Royal Mail and the Post Office and they will send a new set of goods out. Roll on to 21st 3 weeks lateral still no Parcel. Emailed again and shock horror no reply this time. 1st of October I have Emailed again and guess what as of today 22nd Oct still no reply. I would stay clear of these scammers . I have started to take steps to get my money back as they take your money and disappear. NOT TO BE TRUSTED!!!!

BOKS car care scam artist Do not use this company . Order placed on the 30th of july oh and guess what it never turned up . Was told it would be resent and to no surprise that one hasn't turned up either. This company are just a scam company. Shame really as his air fresheners are the only good thing he does...... once a scam artist always a scam artist. Buyers beware. And when you do confront him on his facebook page you end up blocked..

Quick to take your money but items don't arrive

Ordered on a sunday got royal mail tracking info on the Tuesday butt Royal mail claim item never arrived with them spoke withs boks via email who said they would send another package out but after that first email they then ignored every other email.

Now claiming money back through my bank

Avoid at all costs

Same conmen that ran MadCow Detailing and Boks London are back at it. Under the guise of Gloss Fuel.
These are the single worst “company” I have ever had the punishment of dealing with.
Anything I won on eBay, never arrived. And the shipping details they provide were fraudulent.

If I could give this company 0 stars I would. Order over 2 weeks ago and they never sent the items out. I’ve emailed and emailed and emailed til I’m blue in the face m. I did get a reply of someone called ANNNE wasn’t very helpful and only had the one reply. When I messaged the facebook page I got blacked on Boks. So I messaged detailers house and got blocked also. PLEASE DO NOT ORDER OFF THIS COMPANY.

I’m now doing a charge back through my bank to get the money back. Customer service is non existent!

1st order never turned up

2nd order only half of it turned up then after contacting them got no replies just ignored. No triggers with the sprays that did arrive .got detailer and interior detailer both actually smelt really good however the products im sure is scented water

Never order again im £70 deep on 2 orders and had 2x 500ml bottles of water

Company now trading under Boks London total con purchase a few items and had nothing but trouble now have my bank involved to get a refund due to seller not sending goods and not using a refund. I’ve had many items missing from orders seller will read the messages and ignore you.

Rubbish products.

Tar Remover doesn't remove tar.
Iron fall out does absolutely nothing as well

Now trading under BOKSLONDON

FRAUDULENT COMPANY! No response to emails and no items shipped

Ordered a few bits from Boks - nothing showed up. DPD shipment raised but never fulfilled by BOKS. used the messaging system to be promised it would be sent. nothing from them for the next two weeks. Save your money and avoid these guys, i'm sure the products are fine (if you were ever to receive them) but as i never did i cant comment

The Mango Sauce product was just epic, unreal smell and a really subtle finish which was perfect for my customers.

This juice shop needs to be brought to justice and this fraudster thrown in jail.

Do not buy from boks london. Its the same con men behind mad cow detailing.
Be warned!

Their products is totally useless and customer service is non existent. If u say anything other that positive about their products they will block and ban you from all platforms.

I used to buy from Madcow all the time. Most recent order I placed and paid for, after a few days I emailed as I hadn't heard anything, no response, left it another week or 2 incase they were busy and emailed again, no response. I had to raise a claim through PayPal to get my money back. I believe they have now closed down as "Madcow Detailing" and opened as "Boks". Beware

Made an order, asked them to change the delivery address from my old to current one. As I couldn't find the option to do that. They said that was fine. Quick response all good. A week goes by no delivery. I sent a message to see where it was, I received no reply. I have sent numerous emails and Facebook messages and have had nothing back not even a refund which I've also asked for.

I've had a parcel from this company before and they were great very helpful and quick service. I'm gutted this time round. Very disappointed

No items after weeks of waiting. No response to emails. Don't give this company a penny of your money! So many similar reviews. How they can get away with apparent theft is criminal. AVOID at all costs.

Bought from Madcow at the start of Feb 2023 due to the reviews on their site and also youtube reviews of their products.

Haven't received anything other than a tracking number for DPD. But DPD state they have received details of the order, but not the package itself.

No response from Madcow via Instagram, Facebook or Email.

Has anyone managed to get their money back?

Same as the rest, steer we'll clear 🤔

If I could give 0 stars I would. Ordered twice from madcow. 1st no problems. Delivered fine. 2nd, a no show. Order Confirmation email as expected but no delivery updates. This has been 2 weeks now. I’ve sent 3 emails and no reply. Went onto tracking info link and no tracking info found. Stay clear of this brand!!!!