Majestic Wine Reviews 

8.883
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 3 van de 5 sterren

Majestic wines is good vfm but ALWAYS GO LOCAL and NEVER ever book centrally. When I did I ended up paying twice for a central order (no hint yet if I am getting reimbursed) and they only delivered a... Toon meer

Beoordeeld met 5 van de 5 sterren

Hannah was OUTSTANDING! This woman should be running Majestics board! The customer service and knowledge was amazing. Such an intelligent lady with a passion for majestic! We hope this doesn’t go unno... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Very good choice of wines, including sparkling, on special offers. I booked the 6 I wanted but then saw I would get another £10 off if I spent over £100. I, therefore, added another 2 bottles getting... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I only buy my wine from Majestics and have been doing so since 1993 when I lived in Shepherds Bush …. As well as for personal use, during that time I have run quiz nights, race nights and other such... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Wijnhandel

Geschreven door het bedrijf

The UK's biggest and best wine retailer offering online ordering with free delivery, award-winning service and market-leading deals.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

9K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,6

Alle reviews

(8.883)

1.110 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

With Lewes'bird bound' I have still managed to get what I need,

I am a Lewes store user normally but that has been a bit of a 'car crash' this summer so I am looking forward to getting back there rather than Brighton or Tenterden!
But the wine choice is great, service friendly and helpful and I love the whole process.

16 augustus 2026
Logo Majestic Wine

Antwoord van Majestic Wine

Hello Chris, thank you for leaving your review. It's great to hear that you do receive a great choice of wines with a friendly service while shopping,. I'm sorry that there has been issues with the Lewes store this summer but we hope to be back up and running as normal very soon. best wishes Daniel

Beoordeeld met 4 van de 5 sterren

Ilkley staff are great and full of…

Ilkley staff are great and full of knowledge. The store layout, and stock levels make each visit worthwhile.

15 augustus 2026
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Antwoord van Majestic Wine

Hello Mark, thank you for taking the time to leave your review. Its great to hear that the Ilkley staff have been able to provide knowledable advise and great experience. Best wishes. Daniel

Beoordeeld met 2 van de 5 sterren

Unreliable

I had the same wine order fail to be delivered twice. The first time it was cancelled and reordered. That one then failed and I received no delivery information. Chasing a refund. Incompetent.

23 juli 2026
Review zonder uitnodiging
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Antwoord van Majestic Wine

Hello Stuart, thank you for leaving your review.I'm sorry for your recent experience, as this is not the service we strive to provide. We have requested for further information, but if you could send an email to info@majestic.co.uk we will be happy to help further. Kind regards Daniel

Beoordeeld met 5 van de 5 sterren

Wonderful

Wonderful, friendly, knowledgeable and helpful staff, that go above and beyond to help...even carry my purchases to my car. Great choice of wines at exceptionally good prices. And, best of all one gets to try a glass of wine whilst shopping.

14 augustus 2026
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Antwoord van Majestic Wine

Good afternoon Karin,

Thank you for taking the time to share such lovely feedback regarding your local Majestic store!

Thank you,

Beoordeeld met 5 van de 5 sterren

Great selection of wines

Great selection of wines, helpful staff

14 augustus 2026
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Antwoord van Majestic Wine

Hello Norma, thank you for getting in touch and leaving your review. It's great to hear that you always find a great selection of wines and staff have been helpful. Kind regards Daniel

Beoordeeld met 5 van de 5 sterren

A happy addition to Wimborne

I’m a regular customer at the store in Wimborne, as the staff a very friendly, there’s tasting of the wines, and prices are keen!
I’ve enjoyed help from particularly Tim and Mike 😊

13 augustus 2026
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Antwoord van Majestic Wine

Hello Lucien, thank you for getting in touch and leaving your review for Tim and Mike at the Wimborne store. It's great to hear that they have staff have been friendly and given a great expeconce. We hope to see you again soon. Kind regards Daniel

Beoordeeld met 5 van de 5 sterren

Majestic have a great range of wine…

Majestic have a great range of wine which appeals you’d as long standing customers, service always prompt and efficient inc home delivery. What’s not to like?!👍😀🍷🍾

13 augustus 2026
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Antwoord van Majestic Wine

Hello Nigel,

Thank you for your lovely feedback, I'm glad to hear that you have had a great experience when shopping with us. I will make sure the feedback is passed on.

Best Wishes, James

Beoordeeld met 5 van de 5 sterren
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Antwoord van Majestic Wine

Good afternoon Mary-Anne, thank you for getting in touch with your great feedback, It's great to hear you always have a great experience when shopping. We hope to see you again soon. Best wishes Daniel

Beoordeeld met 5 van de 5 sterren

Great service from the courteous

Great service fron the courteous , knowledgable and friendly team at Bangor Majestic store.

11 augustus 2026
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Antwoord van Majestic Wine

Good Morning,

Thank you for taking the time to share your feedback with us.

I am pleased to hear that you had such a lovely experience in our Bangor store!

Kind regards,

Beoordeeld met 5 van de 5 sterren

Excellent choice of wines etc

Excellent choice of wines etc. Very helpful staff who go above and beyond especially with my delivery and recommendations

9 augustus 2026
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Antwoord van Majestic Wine

Good Afternoon Elaine,

Thank you for taking the time to share your feedback with us.

I am pleased to hear you've had such a positive experience with us.

Kind regards,

Beoordeeld met 5 van de 5 sterren

Knowledgeable and friendly

John. I shop in store at your Woking branch. I could order online but I won’t
The staff there, Sam ( in charge), Roland, Pete, the much missed Issie, are the living embodiment of your firm. They are friendly and fun to chat to about wine or life in general.
They are all knowledgeable about your products but more importantly about what I like. So suggestions are always taken up… tasting counter tried, and I give honest feedback on the next visit if something is not to my taste (very rare event )
Last week Sam suggested a Cote D’Or appellation white. Bit pricey I thought at £21.50 but she has never let me down yet so I made up a mixed case. I was back yesterday to buy a case

7 augustus 2026
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Antwoord van Majestic Wine

Hello Peter,

Thank you for your lovely feedback, I'm glad to hear that you have had a great experience when visiting your local Majestic store. I will make sure the feedback is passed on.

Best Wishes, James

Beoordeeld met 5 van de 5 sterren

Great service at Majestic Wine, Tunbridge Wells

We’ve been visiting the Tunbridge Wells branch for a while now and always have a pleasant experience. The manager always recognises and greets us when we walk in, which is a nice personal touch.

We regularly make good use of the tasting table and really enjoy attending their tasting events. In terms of the selection, the Parcel Series is a particular highlight for us, it consistently offers good quality wine at very reasonable value.

A reliable, friendly local spot for picking up good wine.

10 augustus 2026
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Antwoord van Majestic Wine

Hello Philip,

Thank you for your feedback and your kind words in regards to the team at Majestic Tunbridge Wells. I will make sure your feedback is passed on.

Best wishes, James

Beoordeeld met 5 van de 5 sterren

I only buy my wine from Majestics and…

I only buy my wine from Majestics and have been doing so since 1993 when I lived in Shepherds Bush …. As well as for personal use, during that time I have run quiz nights, race nights and other such ‘fund raising’ events where Majestics have come into their own by supplying glasses, ice, tubs for cooling the wine, etc. Personally I reckon this speaks volumes for their service, pricing, selection of wine and refreshing of choice.

10 augustus 2026
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Antwoord van Majestic Wine

Hello Tracey, thank you for leaving your review regarding your previous experience. It's great to hear that we have always been able to provide great pricing and service with your event. We hope to see you again soon . Best wishes Daniel

Beoordeeld met 4 van de 5 sterren

Friendly and knowledgeable staff.

I make monthly visits to Majestic Perth and am always impressed by the knowledgeable support willingly available from the staff.

9 augustus 2026
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Antwoord van Majestic Wine

Hello John, thank you for taking the time to leave your review. It's great to hear that Majestic Perth have been able to provide knowledgeable support and advise. We hope to see you again soon. Best wishes Daniel

Beoordeeld met 5 van de 5 sterren

Great

Great, knowledgeable staff

8 augustus 2026
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Antwoord van Majestic Wine

Hello Bob,

Thank you for your lovely feedback, and your kind words in regards to our staff. I will make sure the feedback is passed on.

Best Wishes, James

Beoordeeld met 5 van de 5 sterren

The team in Bury St Edmumds are very…

The team in Bury St Edmumds are very helpful and have a great knowledge of wine Adam always gives good advice

9 augustus 2026
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Antwoord van Majestic Wine

Hello,

Thank you for your lovely feedback, I'm glad to hear that you have had a great experience when visiting our team at Majestic Bury St Edmunds. I will make sure the feedback is passed on.

Best Wishes, James

Beoordeeld met 5 van de 5 sterren

N.Oxford

I shop in Summertown, N.Oxford and run a commercial account there too. The staff in the shop are brilliant. Helpful, expert and very friendly. The wine I buy is generally very good and you do well to maintain a few regular items at reasonable prices.

8 augustus 2026
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Antwoord van Majestic Wine

Hello,

Thank you for your lovely feedback, I'm glad to hear that you have had a great experience when shopping with us. I will make sure the feedback is passed on.

Best Wishes, James

Beoordeeld met 5 van de 5 sterren

Your people are just true experts

Your people are just true experts, the team always have time to share their knowledge and match my tastes with great wine.

Al runs a great team and you should be proud of the guys at Mere Green

7 augustus 2026
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Antwoord van Majestic Wine

Hello,

Thank you for your lovely feedback, I'm glad to hear that you have had a great experience when visiting your local Majestic store. I will make sure the feedback is passed on.

Best Wishes, James

Beoordeeld met 5 van de 5 sterren

Henley-on-Thames, as always a great visit - Steve is amazing!

Recently shopped at Henley-on-Thames branch, as always a great experience. Steve is amazing, a great asset for Majestic Wine. He is always so friendly, welcoming & so knowledgeable, & the reason we always go to this branch! Steve will always advise to meet your budget, have had some fabulous wine recommendations, & not too pricey.

7 augustus 2026
Logo Majestic Wine

Antwoord van Majestic Wine

Hello,

Thank you for your lovely feedback, I'm glad to hear that you have had a great experience when visiting your local Majestic store. I will make sure the feedback is passed on.

Best Wishes, James

Beoordeeld met 5 van de 5 sterren

5 star customer service

Went to Leamington to drop some perfect draft kegs off, the customer service was brilliant and she was so friendly! Good selection of drinks, was the first but definitely not the last time visiting

7 augustus 2026
Review zonder uitnodiging
Logo Majestic Wine

Antwoord van Majestic Wine

Hello,

Thank you for your lovely feedback, I'm glad to hear that you have had a great experience when visiting Majestic Leamington. I will make sure the feedback is passed on.

Best Wishes, James

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