The app is easy to use. Called medicash for an enquiry and the call handler was very helpful and got everything sorted quickly and easily. Submitting a claim is easy and the payments don’t take long t... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
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Lees wat reviewers zeggen
Usually Medicash is brilliant…easy to submit claims and paid quickly. However I’ve just had a very disappointing experience with a claim submitted for an MRI scan, where, as I was referred by my physi... Toon meer
Bedrijf heeft geantwoord
I have been with medicash for quite a long time probably over 30 years,and have always found the system very easy to use and good value. It has improved considerably since one can photograph your rec... Toon meer
Bedrijf heeft geantwoord
Excellent service ! Straight forward to make a claim and normally paid back into your bank within a week. Great options for what you can claim money back on , optical, dental, massages and osteopat... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Everyday health cover and health insurance from Medicash; affordable healthcare cash plans and health Insurance for families, individuals and businesses.
Contactgegevens
One Derby Square, L2 1AB, Liverpool, Verenigd Koninkrijk
- 0800 011 2222
- marketing@medicash.org
- www.medicash.org
4,6
Uitstekend
7K reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 98% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Very easy to use and quick to respond
17 juni 2026
Review zonder uitnodiging
Antwoord van Medicash
Hi Doris,
Thank you for your 5* review! It's great to hear your positive feedback.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
Easy to use app
Easy to use app, clear and generous benefits table, quick and easy reimbursement.
17 juni 2026
Review zonder uitnodiging
Antwoord van Medicash
Hi Alan,
Thank you for your 5* review! It's great to hear that you're finding our app easy to use and that you're enjoying the benefits of your cash plan.
We look forward to processing your next claim.
Kind regards,
Hannah
Very good service and customer care
2 juni 2026
Review zonder uitnodiging
Antwoord van Medicash
Hi Gary,
Thank you for your 5* review! It's great to hear your positive feedback regarding our service and customer care.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
As always very easy process and promptly paid.
As always, my claim was dealt with and paid promptly. Process was easy.
7 april 2026
Review zonder uitnodiging
Antwoord van Medicash
Hi Debby,
Thank you for your 5* review! We're delighted to hear that you're finding our claiming process easy and prompt.
We look forward to processing your next claim.
Kind regards,
Hannah
Excellent!
Been using medicash for over 30 years now! Never had any issues claims are easy to make via the app and paid quickly and easily direct into bank account!
Highly recommended!
1 juni 2026
Review zonder uitnodiging
Antwoord van Medicash
Hi Marie,
Thank you for your 5* review! It's great to hear your positive feedback regarding our claiming process and that you've been with us for over 30 years.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
I only claim for dental treatment and…
I only claim for dental treatment and was rejected, so would consider leaving this company
2 april 2026
Review zonder uitnodiging
Antwoord van Medicash
Hi,
Thank you for your review and feedback.
The reason for the decline of the claim should be on the email or letter you will have received from us.
If you would like help understanding what you are and aren’t covered for, or what evidence you need to send in to support a claim, please contact our customer service team on 0151 702 0265 or email us at customercare@medicash.org
Kind regards,
Hannah
prompt and professional
6 juni 2026
Review zonder uitnodiging
Antwoord van Medicash
Hi Peter,
Thank you for your 5* review! We're delighted to hear your positive feedback.
We look forward to processing your next claim.
Kind regards,
Hannah
Been a member for over 40years I think
Been a member for over 40years I think, mainly use dental, optical and last 2 years chiropodist. Have used physio , and maternity in the past. But recently retired and pay money through bank instead of out of my wages, I think this reset the month I started claiming and this I think caused one of my claims to be declined, so that’s why I gave great rather than top score
1 april 2026
Review zonder uitnodiging
Antwoord van Medicash
Hi Janice,
Thank you for your review! It's great to hear that you're enjoying the benefits of your cash plan and that you've been with us for over 40 years.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
Antwoord van Medicash
Hi Tina,
Thank you for your 5* review! We're so pleased to hear your positive feedback.
We look forward to processing your next claim.
Kind regards,
Hannah
Never had any problems making a claim…
Never had any problems making a claim and am very pleased with medicash.
10 juni 2026
Review zonder uitnodiging
Antwoord van Medicash
Hi Rose,
Thank you for your 5* review! We're delighted to hear your positive feedback regarding our claiming process.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
My claim was handled very quick and…
My claim was handled very quick and efficiently. Excellent service.
13 april 2026
Review zonder uitnodiging
Antwoord van Medicash
Hi Susan,
Thank you for your 5* review! We're so pleased to hear that you're finding our claiming process quick and efficient.
We look forward to processing your next claim.
Kind regards,
Hannah
Antwoord van Medicash
Hi Gordon,
Thank you for your 5* review! We're delighted to hear your positive feedback.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
very easy process to submit receipts
15 juni 2026
Review zonder uitnodiging
Antwoord van Medicash
Hi Mrs Dudley,
Thank you for your 5* review! It's great to hear that you're finding our claiming process easy.
We look forward to processing your next claim.
Kind regards,
Hannah
Find staff very helpfull always…
Find staff very helpfull always willing help
29 mei 2026
Review zonder uitnodiging
Antwoord van Medicash
Hi Karen,
Thank you for your 5* review! We're so pleased to hear your positive feedback.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
Excellent service with prompt payment
Excellent service with prompt payment.
So easy to make a claim through the iPhone app
13 juni 2026
Review zonder uitnodiging
Antwoord van Medicash
Hi Craig,
Thank you for your 5* review! It's great to hear that you're finding our claiming process easy via our app.
We look forward to processing your next claim.
Kind regards,
Hannah
A friend recommended them highly but I…
A friend recommended them highly but I couldn't find enough info on the website about what was and wasn't included, so I called up. I particularly wanted to know about pre-existing conditions and whether outpatient care is excluded or only 'Hospital Benefits'. He told me outpatient cover is not included at all. I questioned this and he started reading the manual. Not confidence-inspiring and still no idea if my condition is covered.
Thanks for your reply, but outpatient literally means what you state is covered.
12 juni 2026
Review zonder uitnodiging
Antwoord van Medicash
Hi LoLo,
Thank you for your review and apologies for any confusion caused.
I can confirm that we do not cover outpatient appointments on our health plans, we only cover a daycase appointment where the patient attends to receive a diagnosis or for a treatment, investigation or minor surgery.
We also do not cover pre-existing conditions for three years from the start of your policy or at the higher rate for three years following an increase to your level of cover on our voluntary health plans.
Should you need anything further, please contact our customer service team on 0151 702 0265.
Kind regards,
Hannah
Easy to use set up
11 juni 2026
Review zonder uitnodiging
Antwoord van Medicash
Hi Tim,
Thank you for your 5* review! We're so pleased to hear your positive feedback.
We look forward to processing your next claim.
Kind regards,
Hannah
Wow-so quick and easy
Quick registration process. Submitting claim took seconds!
11 juni 2026
Review zonder uitnodiging
Antwoord van Medicash
Hi Debra,
Thank you for your 5* review! It's great to hear that you're finding our claiming process quick and easy.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
Excellent Services
11 juni 2026
Review zonder uitnodiging
Antwoord van Medicash
Hi Dao An Phung,
Thank you for your 5* review! We're delighted to hear your positive feedback.
We look forward to processing your next claim.
Kind regards,
Hannah
Antwoord van Medicash
Hi Anna,
Thank you for your 5* review! We're so pleased to hear your positive feedback.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
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