The app is easy to use. Called medicash for an enquiry and the call handler was very helpful and got everything sorted quickly and easily. Submitting a claim is easy and the payments don’t take long t... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
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Lees wat reviewers zeggen
Usually Medicash is brilliant…easy to submit claims and paid quickly. However I’ve just had a very disappointing experience with a claim submitted for an MRI scan, where, as I was referred by my physi... Toon meer
Bedrijf heeft geantwoord
I have been with medicash for quite a long time probably over 30 years,and have always found the system very easy to use and good value. It has improved considerably since one can photograph your rec... Toon meer
Bedrijf heeft geantwoord
Excellent service ! Straight forward to make a claim and normally paid back into your bank within a week. Great options for what you can claim money back on , optical, dental, massages and osteopat... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Everyday health cover and health insurance from Medicash; affordable healthcare cash plans and health Insurance for families, individuals and businesses.
Contactgegevens
One Derby Square, L2 1AB, Liverpool, Verenigd Koninkrijk
- 0800 011 2222
- marketing@medicash.org
- www.medicash.org
4,6
Uitstekend
7K reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 98% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
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Annoyed is not the word
Update 27/7/26 - thank you for processing my request swiftly. I still maintain your trust issues in my claim were upsetting. - Annoyed is not the word. I sent over an invoice for a claim, but thats not good enough, it has to be a reciept! Clearly its me and I had treatment, I paid the invoice or I wouldnt have sent it. I had to ask for a reciept from the dentists to send. Guess what I have to submit a new claim!!! Piss me off if im honest, l3st see how long they stall this time!
17 juli 2026
Review zonder uitnodiging
Antwoord van Medicash
Hi,
Thank you for your review and feedback. The main reason this claim will have been declined is due to the fact that invoices can be issued without having paid for treatment yet.
If the claim was submitted with the invoice and a credit/debit card receipt to show proof of payment, this would have been acceptable.
Our customer service team are always on hand to assist with any queries. If you would like help understanding what you are and aren’t covered for, or what evidence you need to send in to support a claim, please contact them on 0151 702 0265 or email us at customercare@medicash.org
Kind regards,
Hannah
Efficient app so easy to send claims…
Efficient app so easy to send claims quickly.
Claim Monies paid within days too
16 juli 2026
Review zonder uitnodiging
Antwoord van Medicash
Hi Colin,
Thank you for your 5* review! We're delighted to hear that you're finding our app easy and efficient.
We look forward to processing your next claim.
Kind regards,
Hannah
Claims process is simple
Claims process is simple and the money was paid out within 2-3 days.
16 juli 2026
Review zonder uitnodiging
Antwoord van Medicash
Hi Clint,
Thank you for your 5* review! It's great to hear that you're finding our claiming process simple.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
Always had great and brilliant service.
Always had great and brilliant service.
I have been a customerfor many years and very good value
15 juli 2026
Review zonder uitnodiging
Antwoord van Medicash
Hi Kevin,
Thank you for your 5* review! We're delighted to hear your positive feedback regarding our service and that you've been with us for many years.
We look forward to processing your next claim.
Kind regards,
Hannah
Brilliant service
Brilliant service. The App is so easy to use. The helpdesk are always very helpful and efficient.
15 juli 2026
Review zonder uitnodiging
Antwoord van Medicash
Hi Dal,
Thank you for your 5* review! We're delighted to hear your positive feedback regarding our app and service.
We look forward to processing your next claim.
Kind regards,
Hannah
Easy to make a claim and very prompt…
Easy to make a claim and very prompt payment .
26 juni 2026
Review zonder uitnodiging
Antwoord van Medicash
Hi Maria,
Thank you for your 5* review! We're so pleased to hear that you're finding our claiming process easy and prompt.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
Very satisfied
My claim was effortless and the staff were very friendly and took the time to answer any questions I had.
Would definitely recommend this service to friends and family.
13 juli 2026
Review zonder uitnodiging
Antwoord van Medicash
Hi Barry,
Thank you for your 5* review! We're delighted to hear your positive feedback.
We look forward to processing your next claim.
Kind regards,
Hannah
Good company
Good company, their app is easy to use and to upload receipts onto. The payment is very quick and straightforward! No complaints :)
14 juli 2026
Review zonder uitnodiging
Antwoord van Medicash
Hi Antonia,
Thank you for your 5* review! We're delighted to hear that you're finding our claiming process quick and straightforward via our app.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
Excellent service straightforward easy…
Excellent service straightforward easy to claim online
13 juli 2026
Review zonder uitnodiging
Antwoord van Medicash
Hi Gaynor,
Thank you for your 5* review! We're so pleased to hear that you're finding our claiming process straightforward and easy.
We look forward to processing your next claim.
Kind regards,
Hannah
Charlotte very helpful
Charlotte very helpful, friendly lady, talk me all the way though my first claim, so professional
13 juli 2026
Review zonder uitnodiging
Antwoord van Medicash
Hi Andrea,
Thank you for your 5* review! We're delighted to hear your positive feedback.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
ALWAYS receive prompt and efficient…
ALWAYS receive prompt and efficient service!
10 juli 2026
Review zonder uitnodiging
Antwoord van Medicash
Hi Trudy,
Thank you for your 5* review! We're delighted to hear your positive feedback regarding our service.
We look forward to processing your next claim.
Kind regards,
Hannah
Super easy to claim 👍
13 juli 2026
Review zonder uitnodiging
Antwoord van Medicash
Hi Mr Harrison,
Thank you for your 5* review! We're so pleased to hear that your finding our claiming process easy.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
Need to become a member
Fast and efficient service if you ever need to speak with an agent they are always pleasant and helpful.
3 juli 2026
Review zonder uitnodiging
Antwoord van Medicash
Hi Rizzo,
Thank you for your 5* review! It's great to hear your positive feedback regarding our service.
We look forward to processing your next claim.
Kind regards,
Hannah
Great service
Easy to use system and no none sense when making a claim
12 juni 2026
Review zonder uitnodiging
Antwoord van Medicash
Hi Sharon,
Thank you for your 5* review! We're delighted to hear that you're finding our claiming process easy.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
Great service!
They have always dealt with my claims quickly and efficiently.
12 juli 2026
Review zonder uitnodiging
Antwoord van Medicash
Hi Philip,
Thank you for your 5* review! It's great to hear that you're finding our claiming process quick and efficient.
We look forward to processing your next claim.
Kind regards,
Hannah
The Medicare app makes it simple to submit a claim
Medicare is simple to submit a claim
11 juli 2026
Review zonder uitnodiging
Antwoord van Medicash
Hi David,
Thank you for your 5* review! We're delighted to hear that you're finding our claiming process simple.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
Antwoord van Medicash
Hi,
Thank you for your 5* review! We're so pleased to hear your positive feedback.
We look forward to processing your next claim.
Kind regards,
Hannah
Very efficient service
Very efficient service. Clear forms when claiming.
26 juni 2026
Review zonder uitnodiging
Antwoord van Medicash
Hi Barbara,
Thank you for your 5* review! We're so pleased to hear your positive feedback regarding our service and claiming process.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
Medicash app is simple to use and …
Medicash app is simple to use and cover is comprehensive. It's very easy to raise a claim and they are very responsive.
10 juli 2026
Review zonder uitnodiging
Antwoord van Medicash
Hi Derek,
Thank you for your 5* review! We're delighted to hear that you're finding our claiming process simple via our app.
We look forward to processing your next claim.
Kind regards,
Hannah
Recent dental claim was paid within 24…
Recent dental claim was paid within 24 hours.
17 juni 2026
Review zonder uitnodiging
Antwoord van Medicash
Hi,
Thank you for your 5* review! It's great to hear that you're enjoying the benefits of your cash plan.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
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