Michael Poole Estate & Lettings Agents Reviews 

Very good experience with Michael Poole. Especially Aslan Manzur is a STAR.

Ingleby branch excellent customer service

I have used Michael Poole stocktin for many sakes and purchases, I did use others before but once connected to this professional team I wouldnt go anywhere else. They work through any issues that arise in the sale process in a very ligical and pragmatic way. Luke, Marion, Emeline and all the team are easy to wirk with, highly recommended.

MP are only interested in speaking to you when you have a viewing. My House has been with them all year and because there’s been little interest I haven’t heard from them for months. No check-ins, no phone calls just to let us know they’re still trying to sell.

Estate Agency’s are all the same, just choose the one that will charge you the least % at sale as all the agency’s do is use rightmove.

We were promised proactiveness to seek out buyers, as they don’t speak to us we will assume this doesn’t happen and it’s purely waiting for potential buyers to find our house on rightmove.

We’d remove the house from sale at this point, but would need to pay MP a fee despite them not selling the house or even providing the most basic customer service.
We aren’t bitter the house isn’t selling but the least MP could do is suggest ways of pushing it, they havent thought of one thing, instead it’s us who come up with ideas. To just leave the customers whose houses aren’t selling and never touch base with them is unforgivable service.

Poor, poor show, we thought the agency couldn’t get worse than our previous one!!

Been dealing with Stacey at the yarm branch.
Stacey has followed up on all of my enquiries so far, also keeping me updated on the progress of the property I'm buying without being prompted. Good service so far.

We sold our house in Guisborough off market at the agreed guide price. Can't ask for more than that. Jan provided honest advice and Alisha was extremely proactive, the same could not be said for the agent that we bought from. Would not hesitate in recommending MP Guisborough.

We used Michael poole to sell our property, they made the experience stress free. Great communication and very supportive throughout.

Michael Poole have been amazing a massive shout out for Helen Nicholson of the Eston branch
She went above and beyond for me and the sale of my house and always kept me update with everything she is amazing and worth her weight in gold in my opinion
Thankyou so much Helen Wilson

Wonderful professional service from Helen and the team in Eston office. I would highly recommend them

Janet and Alan

A challenging number of months but we got there in the end! You have been fantastic throughout. From start to finish your communication was exceptional, always available to help and always kept us well informed throughout what proved to be quite a testing sale, not through the fault of yourselves but down to the difficult personal situation we found ourselves in.
You were professional and diplomatic at all times to all parties and it made everything so much easier for us.
I would not hesitate to recommend your services to anyone and everyone.

We used Michael Poole to sell our house and they were amazing. Honest and realistic on the price and marketing strategy, really friendly and well organised, great co-ordination for viewings and we sold within 7 days!
We also ended up buying a property from Michael Poole as well and they again kept us well informed and were on the ball with all the paper work.

Would recommend them to everyone, and a special shout out to Victoria in the Nunthorpe branch for all her help and support!

Sarah Jarvis who managed the letting of my properties has provided an excellent service. A credit to Michael Poole Estate Agents.

Great service from Stacey in Yarm branch. Thanks for the advice.

Just want to say how brilliant the staff at the Billingham office were in selling my property. They went above and beyond for me.

We recently sold our house with Michael Poole. It's been a very stressful time but the agents were very helpful and supportive especially Marion at the Stockton branch. I would definitely recommend this agency. Many thanks

Every single member of Michael Poole's staff at Stockton-on-Tees were friendly, helpful and professional. Extremely helpful in assisting me in purchasing my new home and keeping me up to date with the process. Thank you Marion and everyone.

We have had a great experience with Michael Poole. From start to finish, they have done everything we asked, advice, requests, changes to marketing, extra photos, videos, social media plugs, nothing was too much trouble. In particular, I would like to thank, Emma, Isobel, Kirby and then Helen. It has been an excellent service in the most difficult of circumstances and using the In house Conveyancers was a bonus too. Thank you all so much! Highly recommended.

I have nothing but the highest praise for the whole team at the Stockton Office. Their professionalism, approachability and support throughout the rollercoaster ride of selling my property combined with purchasing another was exceptional.

A special mention for both Marion and Emeline must be given, who both went above and beyond to ensure I was always kept up to date, answered any queries or concerns promptly and skilfully guided me through the ups and downs of the whole process.

I would have no hesitation in recommending Michael Poole to anyone and have again enlisted them to carry out the sale of my mum’s property and the purchase of her new home.

They were extremely supportive when our sale fell through after 6 months, which was entirely due to someone in the chain pulling out. Michael Poole then helped us secure a second sale which completed in 10 weeks. Marion and the whole team were very effective and Luke did a brilliant job on the photos

I would absolutely recommend Michael Poole and Emeline to anyone. Our house sold within a few days of being on the market. Nothing was too much trouble, even to the point of Emeline dropping our new house keys off to us while on her lunch. Fantastic service