Michael Poole Estate & Lettings Agents Reviews 

The team were very professional at all times and kept me updated through the whole process. A mention for my case handler Helen who was excellent and solved more than one problem not of her own making. Thank you.

I give them 5 stars because all agents were so professional and helpful all the time, they, practically, took on themselves part of the stress of moving house. I am so grateful, they DID help.

Aslan was amazing at helping me find a property quickly and moved in easily. Very informative, fast replies and overall very helpful.

The Billingham office of Michael Poole estate agents dealt with the recent sale of our property in Billingham. We had tons of viewing and they gave us detailed feedback every time. When we received formal offers they 'qualified' the potential buyers properly and managed the sale process through to completion very professionally. I'm dead fussy but i would use them again. My contact there was Debbie. Very well done.

We have recently had a valuation and subsequently listed our property for sale, following the service we received from Jack. Whilst we could have used a cheaper agent, we felt the service and professionalism from Jack was exceptional, he was very knowledgeable and answered all questions relating to the selling process. The listing process was very efficient, and we hope to see prospective buyers soon.

Having dealt with vatious local agents, this branch is one of the best for quick responses to emails and enquiries. The phone is always answered, Ive never had to leave a voicemail for a call back. Jack emails me back in a very timely manner and offers to talk me through the process.

We have let a number of properties (Debbie always helpful and goes above and beyond).
This occasion we have sold a property which was expertly managed by Isobel, again at Redcar branch. Her friendly and professional manner, together with excellent and regular communications has, I’m sure, been the difference in obtaining a quick sale (around a week) satisfactory to both parties. Chris the valuer played an important role in the sale too. Great guidance and prompt work in getting to market.

I am in the process of buying a property with Michael Poole estate agents. Alisha in the Guisborough office has been helping me through the process and I am incredibly impressed with how helpful she has been to make the process as smooth as possible. She has regularly communicated with me, and quickly and effectively answered any questions I had. I would be more than happy to recommend them to others.

Nothing good to say about them, extremely unhelpful and rude. Don't use them

Great from start to finish
Fantastic communication throughout process
Professional and friendly service - would recommend

I recently purchased a property through Michael Poole, Nunthorpe and I cannot thank Victoria Wood enough for her continued support and guidance throughout the full process. The communication between me and Victoria was spectacular as she kept me fully updated with my properties progress and was quick to answer any call with any query I had. Victoria is so friendly and approachable, my experience would not have been the same without her. Thank you to everyone at Michael Poole, Nunthorpe. I would definitely recommend and would not think twice about using you again in the future.

Good service. All went very smoothly

Excellent company to deal with. Very helpful and handled all our viewings. Kept upto date with all viewings and feedbacks. Nothing too much trouble.
Made the selling process so much easier for us.

From start to finish, Tracy Bennett at the Nunthorpe Branch was fantastic, supportive and informative!

As a first time seller, Tracy provided all information to me to help guide me through the process and what to expect. They also put me in touch with a conveyancer to help with managing the full process of selling our house as quickly as practical, as we are relocating due to work.

We marketed our house on the Thursday, had a wave of viewings and offers coming in over the weekend, and we accepted an asking price offer on the Tuesday!

Tracy responded to my enquiries very quickly and helped kept things progressing until our completion, which was around 6 weeks from offer. We had a lovely FTB family and we had no onward chain, and we are now able to look for our next home as chain-free buyers.

David Poole took fantastic photographs of our house which went online on rightmove and onthemarket, etc. The brochure was also fantastic.

I'd highly recommend Tracy Bennett, especially if you're a first time seller! I felt comfortable, updated and confident throughout the entire process, from marketing and arranging viewings to handling offers and completion, with information what happens at each stage of the sale. Tracy also communicated well with our buyers, which is very important. Thank you Tracy for all your help!

I would highly recommend Michael Poole to anybody who was looking to Rent , buy or sell a property. I was looking for a suitable rental property for my family, I found many other estate agents would simply not contact me back and one estate agent failed to turn up to a viewing. I came across a very suitable property through Michael Poole. From me viewing the property to me receiving the keys it took a total of two weeks, this is including the extended Easter holidays. The staff at the Middlesbrough Branch were all fantastic,
so helpful. They kept me informed of what was happening and what the next step would be. I would highly recommend Michael Poole. I would like to thank all of the staff at the Middlesbrough branch for making such a stressful time of moving house, so much easier.

Molly and her team managed the selling of my property. The communication and advice throughout was excellent. Highly recommend. Thank you again Molly

I've bought, sold and rented out numerous properties through Michael Poole Nunthorpe. They are always my first choice in the region and all down to Victoria. Her friendliness, customer service and most importantly exceptional performance and dedication in sales, understanding what the customer wants and needs, and striving to deliver it. She's the best estate agent I've worked with anywhere

Fabulous experience with Michael Poole. David Poole valued my late Mum's property which is pretty unique. I really appreciated that he took time to reflect and come back with a considered valuation. We chose to go with the firm as they had an enthusiasm about the property that other firms didn't. The lovely Victoria Wood in the Nunthorpe office handled negotiations for us. This was done in a very professional way. Very important to me as I do not condone gazumping or dodgy dealings! We had 5 offers the first day of viewings!! Victoria kept us fully informed throughout and I truly believe that she managed to achieve best price for us. Bravo Victoria!

Michael Poole Stockton have just sold my property and they have been great from start to finish all the staff at the Stockton have been a pleasure to deal with. We did have the usual delays due to a major time waster trying to low ball us at the last minute but both myself and Michael Poole staff preempted this issue and managed to sell the house for a larger amount to a new buyer with no stress or hassle, I have had dealings with Michael himself 20 years ago as I used to supply his staff with Audi company vehicles from lookers Thornaby and felt it only fair to send my business his way as a way of saying Thanks for the business he had given me as a young car salesman all those years ago, Thanks again and if I need any further help with a property I will definitely be using Michael Poole Estate Agents