minuteclinic.com Reviews 

Be aware that CVS Minute Clinic does not complete paper work related to short-term disability. Steps that involve job / insurance notification should be explained to customers in full before paying for the medical visit.

They need to go out of business! The whole system is a scam and a joke. Don’t ever use this crappy service for your mental health because they are going to make you feel ten times worse. Red flag number one are the people that answer the phones and schedule appointments. They are hostile and straight up rude. I had to wait two months to be seen because they had cancelled my appointment without any explanation therefore having to wait an additional month. On top of that they randomly assign you a therapist red flag number two. I couldn’t even research anything on the therapist before hand. Red flag number three was the therapist LMFT Jessica. From the start she was cold, detached, robotic and like she was going through the motions and like she was begrudgingly having to listen to me. Her energy seemed like she had a lot of hatred and depression herself. It gets worse as I’m telling her my issues I’m having at work. She’s half listening and sounds disinterested and tells me she doesn’t know what else to tell me and that people suck and blah blah blah and to continue to do what I already know and have been doing which is going on walks and journaling.
Then this is the worst part then she brings up politics unprovoked and starts talking about Trump and how she hates him and Maga and how she doesn’t trust anybody and how I should join an organization and be an SJW if I’m not happy with what’s going on. She just keeps going on and on about politics and her personal life and how she feels like a robot and hates and doesn’t trust people and doesn’t talk to family members. She also said that she’s seeing a therapist herself.
Im sitting there listening to her like I’m the therapist and when I go to tell her about my experience with discrimination that had a lady crossing the street when she saw me her response was an all lives matter response that since she doesn’t trust anyone she doesn’t care the color she would cross the street too! Her true colors came out but I wasn’t surprised. I felt like I was in the twilight zone. Can’t believe this is the trash that they have as a farce for therapy. Like she said fake it till you make it. STAY AWAY AWAY AWAY! MINUTE CLINIC IS DANGEROUS AND SHOULD NOT BE DEALING WITH THE PUBLIC. I hope they get sued!!

I did a 5 min phone call and they ordered antibiotics, which did not help and overcharged me $119. I called them and said your pricing is $59 to $119, so I thot a call would be the lower amount. I said I would have went in so they can see the issue for that cost...which they never tell you the amount until after. Rip-off

I received the wrong type of medication by Miguel, and i had to pay for another exam and another set of antibiotics. They need to train their employees better , for then to stop making mistakes and to not make patients pay for their error

My husband was out sick and needed proof for work. He had a virtual visit with a provider through MinuteClinic. It took less than 15 minutes to diagnose him and we were charged $119. What a complete rip off! Unfortunately when you need medical care and have no insurance through work, you’re at the healthcare industry’s mercy and they know it.

Do not give cvs minute clinic your credit card. They will charge it after they claim your insurance denied the first claim. They charged my credit card $685 and say it will take 30-45 days for a refund. Total scam!!!!

Just before my appointment time I received a link by text to join minute clinic for my appointment. When I clicked on the link it said "sorry something went wrong on our end. Try again in a few minutes." So I tried and tried again with the same result. So I then called minute clinic, was on hold for over 20 minutes and the end result was my appointment was canceled because by this time it was way past the time of my appointment.

My biggest problem with MinuteClinic is billing. I received covid and flu vaccines; both of which are fully covered by traditional Medicare, which I have. I got a bill anyhow. When I called, it turned out that they had not attached my insurance info to the bill. I have been a customer for years, so they know my insurance. I gave them the info again, and got billed again. I called and they said insurance was pending. Then I got billed again. This time I found out that for the first phone call, they had not used Medicare as the primary. That's unforgivable, Medicare is ALWAYS the primary. The second time I called, I gave them the info again, but they applied it to the wrong bill. So I called them a third time, and gave them my info yet again. That's when I found out about the 3 previous major errors. They said they'll fix it, but would not issue a written apology. How they can screw up the billing in the simplest of cases; failure to get bills for vaccines covered by Medicare of an established patient to Medicare after 3 tries, is unforgivable. I'm done doing business with them.

Shitty service. I am very disappointed with the service. Sumair Sachwani was unprofessional and rude. I arrived on time for my appointment, but had to wait longer than expected, despite fasting for my blood test. Then, he informed me that they were out of stock on the necessary tubes for the test. This is unacceptable. The clinic’s service was below standard and felt unorganized. I consider this clinic as third world country clinic.

No lo recomiendo, hice 3 citas para vacunar a mis tres hijos, las citas me obligaban a rellenar un formulario con los seguros médicos de mis hijos y una tarjeta de crédito para cobrar (mis hijos tienen Medicaid), aun así lo hice. Al momento de las citas me dicen que no aceptan el seguro de mis hijos por lo que no nos pueden atender.
Mi pregunta es, para que hacen rellenar formularios online y piden fotos del seguro médico y demás, si después no van a revisar nunca esa información?
UNA PÉRDIDA TOTAL DE TIEMPO.

I do not recommend CVH clinics as they bill you even if you have 100% insurance coverage. I went with my wife and child to get a tuberculosis test. They said it would cost $80 for my wife and $80 for my child, and insurance would cover everything. After my wife had her blood drawn, they referred my child to another clinic for the same test (costing $380, fully covered by insurance) because they didn’t have a fine pediatric needle, yet they still charged $80 for my child’s visit. However, the doctor told us that everything would cost $160.

Three weeks later, I received a notice that I still had to pay an additional $44 each for my wife and child because the initial $80 was just for the visit, and there was an additional $80 charge per person, half of which was covered by insurance. In total, insurance was billed $620, and I was billed $120. I do not recommend this network. In every other clinic, even dental, my insurance has always covered 100%, and I didn’t have to pay anything. We got my child’s vaccines at another clinic for $240, fully covered by insurance.

I tried to make an appointment. You can't get an appointment till the following day till the mid afternoon.
This happened twice so I wound up in Urgent Care.
I tried calling your 866 customer service number and I was on hold for 45 minutes, the recording says please hold someone will get on the phone shortly.
This is not a good service.

I went to the MinuteClinicthis past Friday afternoon for a clogged ear. The NP, Brenda, was very nice however she misdiagnosed me with an outer ear infection and fluid in my ear. She prescribed an antibiotic ear drop. After taking for 2 days with no relief, I called my ENT for an appt. The ENT said that I was misdiagnosed and did not have fluid or an outer ear infection. If you are not getting relief after diagnosis, see your doctor. Thank goodness I did because I’m traveling in a few days and was concerned about flying.

My daughter had a persistent cough, sore throat with white patches, and a terrible headache. No tests were done, no bloodwork, no nothing. The NP (Amy Cutshall) diagnosed her with acid reflux and seasonal allergies. A day later, it hurt her to breathe, so I took her to the ER where she was diagnosed with both pneumonia and mono. Not only did we pay for the Minute Clinic visit, but now we'll pay for an ER visit. Incompetence at its finest.

The nurse was working by herself and apparently she’s frustrated. However, she treated me rudely and acted like a witch.. this is the CVS Pharmacy
2305 Highway 34 E Newnan, GA 30265. I came in to be seen for a urinary tract infection and I was very much in pain and she told me that she didn’t have any appointments available for that day, but “that if was in so much pain why didnt go to the emergency room? “I told her I am uninsured and emergency visits as we all know are $500 plus I told her forget it and I left. She was very rude and short with me.

My husband was able to speak with a doctor right away virtually but she didn't ask enough questions to make a better diagnosis, which is a hindsight 20/20 situation for us. Nevertheless with symptoms of brown mucus, one would think antibiotics would be prescribed. Nope..I called 3 times after picking up the meds and left 3 messages to ask about prescribing antibiotics and there was no return call because you cannot reconnect with the tele-doctor. What she prescribed was for the flu. Needless to say it didn't work. We also went in to the minute clinic to talk about the matter of mucus being brown and not feeling any stronger and they said that they could not do anything unless we paid again to see what was going in. It was just a day later. We found out 3 doctors and 3 copays later it was PNEUMONIA in the ER.

I would not recommend anyone deal with this company. Too much misinformation given by CVS website, Pharmacist and Minute Clinic practitioner(in person). If I’m told a Covid test is free by a pharmacist and a practitioner but still receive a bill there is a disconnect. If Minute Clinic knows there is an internal issue meaning I was told by a representative of MinuteClinic when I called to complain and get clarity, why is it continuously happening? Apologizing over and over does not negate the fact that I was given the wrong information and still liable for a bill. The manager (Kevin +1 (267) 573-1804 Yardley Pa) didn’t even take the time to say “let me speak with my manager to see what we can do to resolve this issue that would appease us both”. Totally disappointed with the outcome. But now I know to never return nor suggest family or friends visit MinuteClinic.

This is for this particular Minute Clinic inside CVS
Located in: CVS
Address: 221 S State Rd 434, Altamonte Springs, FL 32714
Hours:
Open
⋅ Closes 7:30 PM
Updated by this business 10 weeks ago
Phone: (866) 389-2727
First of all, Sara Olds is truly genuine, honest, great work ethic... knows her job thoroughly -she should become a director for the entire altamonte region... Outstanding experience..my entire family also keeps saying she deserves it..
If there is a way i can put this across to the Presidents office i would be happy to do that- Normally people escalate i wanted to send nice for her always.
outstanding attitude. She is a great asset to the Organization.
If theres a way to send a thank note or send a thank you card, happy to do -she is incredibly awesome in her work ethic and honesty.
Thanks & Best Regards,
Respectfully Submitted,
Sridhar Rangaswamy ("Sri")
US Trademarks: #5030763
"Promise Less/Under Promise and Deliver More"
"Excellence is not an act, it is a Habit"
"Honesty is the Best Policy"Be Truthful,Honest and Fair"

I thought I was doing good by going to Minute Clinic instead of Urgent Care for a respiratory issue. They took my insurance info and scanned my card while I was there. The next week I got a bill for $254! They had not billed my insurance and the office visit was $184. I can go to Urgent Care for $75 a visit! I had to call and give them my insurance info a second time and they said it would be 6+ weeks for them to rebill and "see" if I would get a refund on my credit card. Also, instead of calling me when they corrected their error they want me to call back to check on the refund in 6 weeks. So disappointing.

Billed charges for a Covid test, lab-pathology/results of test, and Shingles vaccination in June 2024: $584.00 with member discounts $234, resulted in $350 billed to my insurance. Physician pleasant, appointment was quickly available and punctual.