Moginie James Reviews 

446
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I’ve had such a positive experience with Moginie James. The whole team has been incredibly responsive, helpful and understanding throughout the process. Zoe in particular has been absolutely brilliant... Toon meer

Beoordeeld met 5 van de 5 sterren

We were looking for a flat and had made enquiries to >20 estate agents. The original flat we were viewing with Moginie James was unfortunately let before we could jump on it. However, Safiyah kept in... Toon meer

Beoordeeld met 5 van de 5 sterren

The Cyncoed team were professional, friendly and replied swiftly to texts, emails. Inevitably there are issues that emerge during the process but these were overcome. Zoe in particular impressed me a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Nicole was my estate agent who showed me around the property. She was thorough, professional and answered all my questions. I had a few more questions regarding the property, for which she was proacti... Toon meer

Bedrijfsgegevens

  1. Makelaardij
  2. Vastgoedinvesteerder

Over Moginie James

Geschreven door het bedrijf

Founded in 2001, Moginie James is an award-winning estate and letting agent with three branches in Cardiff. Our expert team is passionate about property and our clients' needs are always at the heart of everything we do.

Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!

We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Moginie James customers can get everything they need under one roof.

FREE instant online valuation

Trusted by Cardiff for over 20 years

Geschreven door het bedrijf

Whether you're looking to sell or let, you can rely on Moginie James to get you there.

Contactgegevens


4,7

Uitstekend

TrustScore 4.5 uit 5

446 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,7

Alle reviews

(446)

90 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Andrew was really helpful and kind in…

Andrew was really helpful and kind in helping me view a flat recently - great communication too!

2 augustus 2024
Review zonder uitnodiging
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Dear Ellen

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Andrew a 5 star rating!

Many thanks
Customer Care Team

Beoordeeld met 5 van de 5 sterren

Friendly and helpful

Michelle was really helpful especially as the sale took a long time, she contacted all parties to try to move things along

Sarah was also very helpful when I called the office, staff were especially good at remembering details and friendly

1 augustus 2024
Review zonder uitnodiging
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Dear Mike

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Michelle and Sarah a 5 star rating!

Many thanks
Customer Care Team

Beoordeeld met 5 van de 5 sterren

Andrew Jones - Great Customer Service

Andrew Jones helped us to review a property with a great care and he explained what we have requested for in very detail and he listen our requests of the property interest with care. Great service I have recieved from him. I am highly recommending him for his service provided to us.

26 juli 2024
Review zonder uitnodiging
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Dear Thenuka

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks
Customer Care Team

Beoordeeld met 5 van de 5 sterren

Sale of my late mums property

I can honestly say from the moment Graham came out to value the house, to Sarah and Jo conducting the viewings and Michelle completing the sale, I was kept up to date with everything and they were very caring and understanding as it was a sad sale, right up until we exchanged. I would not hesitate to recommend Moginie James for selling a property. Thank you for everything ☺️

5 juli 2024
Review zonder uitnodiging
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Dear Kathryn

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving the Roath Team a 5 star rating! We are pleased to have helped under such a difficult circumstance.

Many thanks
Customer Care Team

Beoordeeld met 5 van de 5 sterren

Professional help and guidance

Since our very first dealings with Andrew we have received a first class service. He has been very understanding and empathetic of our situation. His awareness of our specific needs has made sure we have suitable tenants. We have been kept well informed along the way. I would thoroughly recommend Andrew and all the others in the office.

Sue & Mike Wilson

16 juli 2024
Review zonder uitnodiging
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Antwoord van Moginie James

Dear Michael

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving the Roath team especially Andrew a 5 star rating!

Many thanks
Customer Care Team

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service

11 juli 2024
Review zonder uitnodiging
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Antwoord van Moginie James

Dear Sanusi

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks
Customer Care Team

Beoordeeld met 5 van de 5 sterren

Rental Property Viewing

Called to arrange a viewing of a Cardiff rental property which had been listed with another agent who never returned our calls or set up any viewings. Spoke to Elli who was friendly and polite, took my details and emailed me details within minutes. She organised a viewing very quickly and was a pleasure to deal with. I wish all estate agents were as professional and proactive as Elli and I highly recommend her services.

5 juli 2024
Review zonder uitnodiging
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Dear Diane

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Ellie a 5 star rating!

Many thanks
Customer Care Team

Beoordeeld met 5 van de 5 sterren

Professional, quick and super helpful

Professional, quick and super helpful.
It was the best experience I had with any of the agencies in Cardiff.
Andrew arranged a viewing the same day. The communication was great and I felt very well looked after. Thank you Andrew!

4 juli 2024
Review zonder uitnodiging
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Dear Nora

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Andrew a 5 star rating!

Many thanks
Customer Care Team

Beoordeeld met 5 van de 5 sterren

Was able to find a lovely little flat…

Was able to find a lovely little flat for me and my partner thanks to Zac who had shown us around two places, we had a bit of issues initially securing the flat we chose in the end but with his help we were able to get it all sorted too and in good time too! Laura Churm was also very incredibly helpful and sweet during the process, all communication was efficient and done so in a timely manner. Thank you again :)

27 juni 2024
Review zonder uitnodiging
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Dear NT

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Zac and Laura a 5 star rating!

Many thanks
Customer Care Team

Beoordeeld met 5 van de 5 sterren

Customer service

Ali Mai has provided me first class services. She is amazing and go the extra mile.
Always look after my house and made sure everything was in place before locking up.
She takes time to understand what I want and never fail to deliver.
Definitely will recommend Moginie James Estate agent. They provide superb services and easy to deal with. Every staff members have been fantastic in the past.
The same with Elli providing absolutely great services.
Thanks again. You deserve another star.

2 juli 2024
Review zonder uitnodiging
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Antwoord van Moginie James

Dear Man 8

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving the team especially Ali Mai & Elli a 5 star rating!

Many thanks
Customer Care Team

Beoordeeld met 4 van de 5 sterren

Fantastic help from start to finish from Elli

Fantastic service from Elli. Couldn't have asked for more. You were so helpful from start to finish. Once again thank you so much for all your help Clive and kim

26 juni 2024
Review zonder uitnodiging
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Antwoord van Moginie James

Dear Mr Sanders

We are very happy Elli, Clive and Kim could provide you with a positive customer experience.

Kind regards
Customer Care Team

Beoordeeld met 5 van de 5 sterren

Mercedes and Andrew

Mercedes and Andrew were both so helpful when it came to finding the perfect house for me and my 2 friends.
They were communicative and did everything to make sure we got the property at the earliest possible time.
Recommend them both :)

14 juni 2024
Review zonder uitnodiging
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Antwoord van Moginie James

Dear Aleisha

We really appreciate you taking the time to leave a review and for giving us a 5 star rating! Mercedes and Andrew will be very happy to hear this.

Many thanks
Customer Care Team

Beoordeeld met 5 van de 5 sterren

For the first time i have had to rent a…

For the first time i have had to rent a property… any problems i encountered were quickly solved by zac and the crew.. as i’m not the best with form filling etc.. thank you 🙏

24 juni 2024
Review zonder uitnodiging
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Antwoord van Moginie James

Dear Simon

This is great to hear, we are pleased to assist and help in anyway we can and appreciate the 5 star review.

Many thanks
Customer Care Team

Beoordeeld met 5 van de 5 sterren

Great viewing

Many thanks to Andrew for the viewing last Wednesday, very informative and attentive.

19 juni 2024
Review zonder uitnodiging
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Antwoord van Moginie James

Dear Sara

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks
Customer Care Team

Beoordeeld met 4 van de 5 sterren

House Viewing - Zac

I had a viewing with Zac, he was amazing at his job. He is knowledgable and was patient to address all our concerns.

19 juni 2024
Review zonder uitnodiging
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Antwoord van Moginie James

Dear Siri

Zac is pleased he could help, and knowing he has your put your mind at ease is lovely feedback.

Many thanks
Customer Care Team

Beoordeeld met 5 van de 5 sterren

See it, love it, rent it

Got to view one of the agency’s property in Cardiff and had the chance to be shown around by Zac.
Zac’s passion for his work is truly evident. He went above and beyond to ensure the viewing was smooth and enjoyable, highlighting every feature of the property with great knowledge and enthusiasm. His friendly and approachable manner made the entire process stress-free and even enjoyable!

18 juni 2024
Review zonder uitnodiging
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Antwoord van Moginie James

Dear Tee

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks
Customer Care Team

Beoordeeld met 5 van de 5 sterren

Zac is such an incredible person

Zac is such an incredible person. Thanks for showing us around calmly.

19 juni 2024
Review zonder uitnodiging
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Antwoord van Moginie James

Dear Olamide

Zac is happy to help and appreciates your feedback.

Many thanks
Customer Care Team

Beoordeeld met 5 van de 5 sterren

Viewing one of their properities

Had a viewing of one of their properities, Andrew who showed me around was polite and helpful. It was also very quick and straight forward to book a viewing with them unlike some other letting agencies I have tried to book viewings with in the past.

19 juni 2024
Review zonder uitnodiging
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Dear Iwan

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks
Customer Care Team

Beoordeeld met 5 van de 5 sterren

Viewings

Elli has been so helpful, very experienced and efficient. She knows what she's doing.

17 juni 2024
Review zonder uitnodiging
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Dear Mohamed

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks
Customer Care Team

Beoordeeld met 5 van de 5 sterren

Easy. Great

Easy. No quibbles. Great customer care. Got me off to a flying start. Would recommended highly.

13 juni 2024
Review zonder uitnodiging
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Antwoord van Moginie James

Dear James

We really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks
Customer Care Team

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