Moginie James Reviews 

436
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Nicole was my agent - that showed me the viewing. She's very professional, she has her files and all information ready - such as EPC rating, Council tax. She patiently waited for me to see every thing... Toon meer

Beoordeeld met 5 van de 5 sterren

We were looking for a flat and had made enquiries to >20 estate agents. The original flat we were viewing with Moginie James was unfortunately let before we could jump on it. However, Safiyah kept in... Toon meer

Beoordeeld met 5 van de 5 sterren

Zoe has been a great help when signing contracts needed for a smooth rental agreement. Communication always quick and clear. So really appreciated their help throughout Many thanks!!

Beoordeeld met 5 van de 5 sterren

Lucy was very welcoming with a smile. She introduced herself prior. She took me on a tour step by step and explained and answered all questions asked. She was of great help. Thumbs up 👍

Bedrijfsgegevens

  1. Makelaardij
  2. Vastgoedinvesteerder

Over Moginie James

Geschreven door het bedrijf

Founded in 2001, Moginie James is an award-winning estate and letting agent with three branches in Cardiff. Our expert team is passionate about property and our clients' needs are always at the heart of everything we do.

Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!

We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Moginie James customers can get everything they need under one roof.

FREE instant online valuation

Trusted by Cardiff for over 20 years

Geschreven door het bedrijf

Whether you're looking to sell or let, you can rely on Moginie James to get you there.

Contactgegevens


4,7

Uitstekend

TrustScore 4.5 uit 5

436 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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4,7

Alle reviews

(436)

96 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Nicole was my agent

Nicole was my agent - that showed me the viewing. She's very professional, she has her files and all information ready - such as EPC rating, Council tax. She patiently waited for me to see every thing in the apartment. Yes, I would rate her a 5 star.

24 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I had a great experience viewing a…

I had a great experience viewing a property with Safi. She was friendly, professional, and made the whole process feel relaxed and straightforward. She took the time to answer all of my questions, explained everything clearly, and never made me feel under any pressure.

Safi was very kind, approachable, and knowledgeable, and her excellent communication made the viewing an enjoyable experience. I really appreciated her helpful attitude and the time she took to ensure I had all the information I needed.

I would highly recommend Safi to anyone looking for a property. Thank you again for your outstanding service!

15 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Best estate agent I've dealt with

We were looking for a flat and had made enquiries to >20 estate agents. The original flat we were viewing with Moginie James was unfortunately let before we could jump on it. However, Safiyah kept in contact with us, and called us weekly to let us know of any similar properties nearby. They were the only estate agent who didnt ignore emails or calls, and genuinely seemed to care about proactively helping us find a place. Now we've found a new flat, have signed the papers, and we're moving in a few weeks. Huge thanks to Safiyah for helping us!

8 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Good renting experience

Our experience with Mogine James has been wonderful. Zoe has been dealing with us since the beginning and she has been very professional, very responsive and very helpful.

4 juli 2026
Review zonder uitnodiging
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Antwoord van Moginie James

Dear Adil Mahmood

We greatly appreciate your 5-star review and the time you took to share your experience with Zoe. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!

Many thanks,
Customer Care Team

Beoordeeld met 5 van de 5 sterren

Renting experience with Cyncoed team

Zoe Pedersen from the Cyncoed team was fantastic. Zoe provided regular swift updates with clear communication in a polite and respectful manner. I am really grateful for making the renting process very straight-forward and exciting.

1 juli 2026
Review zonder uitnodiging
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Antwoord van Moginie James

Dear Customer

We greatly appreciate your 5-star review and the time you took to share your experience with Zoe. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!

Many thanks,
Customer Care Team

Beoordeeld met 5 van de 5 sterren

Pretty Lucy

Lucy Warden showed us around the property and she is very sweet and pretty. She replied our questions very quickly. Love to see an agent like her.

30 juni 2026
Review zonder uitnodiging
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Antwoord van Moginie James

Dear Alice

We greatly appreciate your 5-star review and the time you took to share your experience with Lucy. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!

Many thanks,
Customer Care Team

Beoordeeld met 5 van de 5 sterren

Zoe Pederson was the agent who met with…

Zoe Pederson was the agent who met with me. Zoe was very professional following up quickly and was really helpful in helping me find the ideal rental property.
I would have no hesitation in recommended Moginie James to landlords and renters unreservedly.
Much better service than several other agencies I contacted. Thank you

23 juni 2026
Review zonder uitnodiging
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Antwoord van Moginie James

Dear Julie Lawrence

We greatly appreciate your 5-star review and the time you took to share your experience with Zoe. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!

Many thanks,
Customer Care Team

Beoordeeld met 5 van de 5 sterren

I have been with Moginie James close to…

I have been with Moginie James close to a year now and everything has been going well.A big thank you to Paula Cope for always being there to assist anytime we need her!

14 juni 2026
Review zonder uitnodiging
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Antwoord van Moginie James

Dear Christian Ndhlovu

We greatly appreciate your 5-star review and the time you took to share your experience with Paula. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!

Many thanks,
Customer Care Team

Beoordeeld met 5 van de 5 sterren

Happy with your service

I am very pleased with the services I received. Zoe is very professional and dedicated. Thank you so much.

6 juni 2026
Review zonder uitnodiging
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Antwoord van Moginie James

Dear Ifeoma Nwankwo

We greatly appreciate your 5-star review and the time you took to share your experience with Zoe. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!

Many thanks,
Customer Care Team

Beoordeeld met 5 van de 5 sterren

Outstanding Service and Professionalism from Nicole Carvalho

I had a fantastic experience viewing a rental property with Nicole Carvalho from Moginie James in Roath. From the moment we met, Nicole was incredibly professional, friendly and approachable.
What really stood out was her knowledge of the property and the local area. She was able to answer every question in detail, providing useful insights without ever making me feel overwhelmed. It was clear she genuinely understood both the property and what I was looking for.
Nicole also ensured the viewing felt relaxed and unhurried. She gave me the space to properly take everything in, while being readily available if I needed guidance or clarification. There was no pressure at any point, just a really positive, comfortable experience.
Overall, Nicole delivered an outstanding level of service. She represents Moginie James exceptionally well and I wouldn’t hesitate to recommend her to anyone looking to rent in the Cardiff area. A truly positive and professional experience from start to finish.

28 mei 2026
Review zonder uitnodiging
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Antwoord van Moginie James

Dear Nick Gaunt, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Nicole. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!

Kind regards, Customer Care Team

Beoordeeld met 5 van de 5 sterren

Fantastic supportive Team specially Zoe…

Fantastic supportive Team specially Zoe and Lucy brilliant communication service

6 mei 2026
Review zonder uitnodiging
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Antwoord van Moginie James

Dear Ume
We greatly appreciate your 5-star review and the time you took to share your experience with Zoe. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team

Beoordeeld met 5 van de 5 sterren

Lucy was very professional

Lucy was very professional, friendly and helpful throughout the viewing. She answered all our questions clearly and made the process feel comfortable and well organised. The property was presented very well and the communication has been excellent. Thank you again for your help and support during the viewing process.

6 mei 2026
Review zonder uitnodiging
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Antwoord van Moginie James

Dear Rox Mrg 1
We greatly appreciate your 5-star review and the time you took to share your experience with Lucy. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team

Beoordeeld met 5 van de 5 sterren

My viewing experience

My viewing with Lucy Warden was genuinely impressive. She was punctual, knowledgeable about the property, and very approachable. She made sure I had all the information I needed and created a comfortable, stress‑free experience. Kudos!

2 mei 2026
Review zonder uitnodiging
Logo Moginie James

Antwoord van Moginie James

Dear Lohit
We greatly appreciate your 5-star review and the time you took to share your experience with Lucy. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team

Beoordeeld met 5 van de 5 sterren

My family had a good experience with…

My family had a good experience with Zoe Pedersen. She followed through, answered any questions we had and made the entire process smooth.

28 april 2026
Review zonder uitnodiging
Logo Moginie James

Antwoord van Moginie James

Dear Chidi
We greatly appreciate your 5-star review and the time you took to share your experience with Zoe. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team

Beoordeeld met 5 van de 5 sterren

Thank you to Lucy for being polite and…

Thank you to Lucy for being polite and professional with my property viewing today, she was quick with sending a follow up email to the visit which was also great!

28 april 2026
Review zonder uitnodiging
Logo Moginie James

Antwoord van Moginie James

Dear
We greatly appreciate your 5-star review and the time you took to share your experience with Harriet. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team

Beoordeeld met 5 van de 5 sterren

Let Viewing

I attended a property viewing in Newport and had a positive experience. Zoe was professional, punctual, and well-informed about the property. The viewing was conducted efficiently, with clear communication throughout, and all questions were addressed directly. The process felt organised and straightforward. Overall, a good standard of service.

22 april 2026
Review zonder uitnodiging
Logo Moginie James

Antwoord van Moginie James

Dear Faisal
We greatly appreciate your 5-star review and the time you took to share your experience with Zoe. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team

Beoordeeld met 5 van de 5 sterren

House Viewing

I wanted to take some time to write a review of how impressed I was with a property viewing in Cardiff with Lucy Warden from Mogine James Cardiff today. Lucy was so helpful, able to answer my questions and send through answers and paperwork straight from the viewing. Mogine James has always been a highly professional agency. We rented a property from the same Cyncoed Agency many years ago, and we have always been very happy with them. I was very impressed by Lucy's professionalism and approachability.

20 april 2026
Review zonder uitnodiging
Logo Moginie James

Antwoord van Moginie James

Dear Michelle
We greatly appreciate your 5-star review and the time you took to share your experience with Lucy. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team

Beoordeeld met 5 van de 5 sterren

I personally didn't know the real…

I personally didn't know the real estate company. Then Zoe contacted me, the house is amazing but Zoe great efforts made me take the decision to rent. Zoe you made this so stress free. Thank you so much Zoe. 5 stars for the company and 6 stars for Zoe.

17 april 2026
Review zonder uitnodiging

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