Moginie James Reviews 

Friendly service and well explained by Mercedes.

Mercedes was very informative and helpful during our viewing. She answered my questions in detail and was very knowledgable over the property.

Easy and convenient to rent a property with this agent. Its complete from A-Z sorted everything you need, guidance and follow up by email and phone call as well as proper system setup for tenant and landlord make experiences less hustle. Couldn't thanks enough for everything. Just perfectly what you need.

My house viewing by Mercedes Kouzoukis was a wonderful experience. She was very informative and answered any and all questions that I had. I was very pleased with the service provided.

Mercedes was very approachable and professional with excellent communication skills. Her knowledge of the property was also faultless. Thanks for your help.

It was a smooth transactions with Naomi and Elli! I had the best team that accompanied me from being a private house shared mate into living my own flat in the next couple of weeks. I had one day viewing and sent all requirements and the voila I got the property that I really want.

I had a very positive experience with the Moginie James Cyncoed team as a vendor. Karen and Michelle were highly professional, knowledgeable and hard-working, and helped guide me through the process as a seller. From my very first interactions with them I felt reassured that the sale was in good hands. I can not thank them, and their colleagues, for their hard work in finding a suitable buyer and their help in the overall sale process.

Thanks so much to Mercedes for her excellent communication and for showing us around the house!

Great professional service
Mercedes was very clear in her explanations, as well as being friendly and great at answering any questions we had. A really positive experience, no complaints!

Wonderful experience.
I have been dealing with MJ for 14 months now through 2 rented properties and they are very helpful, supportive and professional. I do appreciate all the support i got from Mrs Collins & Mr Thomas in my last house and the new one we moved to.

We're currently in the process of searching for a property, Naomi was very helpful promptly booking us for a viewing of a property we liked. Elli showed us around the property and was brilliant, answered any questions we had and explained everything we needed to know. Overall brilliant experience!

All good I am so happy

Christopher in the office was really attentive and helpful talking us through the options available to us. Mercedes was at the House when I arrived and showed me around the flat. She had all the details to hand and went through what I needed to do going forward and the application was sent to me promptly.
Overall a really pleasant and friendly company to deal with

My experience with Moginie James has been very disappointing. I had one year as a tenant dealing with the property management of Pontcanna branch with Natalie Thomas as my property manager.
It took me more than 2 months to get my deposit back after their excessive deductions as they tried to claim money for everything possible. Eventually the only way out of it was to talk to my landlords directly, because the communication with the agency was just impossible.
Alongside this, my check in inventory had completely wrong pictures and was never corrected, the problems with heating and hot water were never dealt as an emergency - they left us with broken heating in the coldest winter month for a few weeks, and at the end I had to organise everything myself. Many of important emails simply went unanswered, and also calling never helped things moving more quickly.
They might seem very efficient with viewings and renting out the place, but once you need to deal with property management as a tenant, it's horrible. I'd definitely recommend avoiding listings by Moginie James.

Couldn’t be happier with the service.

We looked at one house and our offer was rejected, within 1 hour Ellie called with an alternative house in the same area. Naomi met us there the next day and put our offer through, we are delighted it’s accepted. The service was fantastic, everyone in the office so friendly and helpful, especially Naomi who is an absolute asset to the branch!

Our experience with Mercedes on a property view was awesome. She took her time to give quality videos and explanations at every step of the way.

Thank you Mercedes

Exceptional Service from Elli Mai Collins Highly Recommended!
I had the pleasure of working with Elli Mai Collins to arrange the letting of my flat, and I couldn’t be more happy with the service she provided. Elli demonstrated a level of professionalism, dedication, and warmth that made the entire process smooth and stress free.

Our experience working with Mercedes to secure a property was exceptional and seamless. Her responsiveness and diligence in addressing all of our questions and concerns were greatly appreciated. She was also highly accommodating during the property viewing process. Mercedes provided comprehensive explanations regarding all aspects of the tenancy and ensured that we were fully informed about the property. Her professionalism made the entire process smooth and pleasant. We extend our sincere thanks to Mercedes for her outstanding assistance.

We had a fantastic and effortless experience working with Mercedes to secure a property. She was very responsive and diligent with whatever questions or concerns we had and was also very accommodating with the viewing. She explained all the aspects of the tenancy in depth as well as all the necessary information about the property. Overall, Mercedes made our experience hassle-free and enjoyable. Thank you very much.

We had a lovely experience with Andrew viewing a property on Roath. Very professional, polite, and was able to answer all of our questions. Thanks for the service!