Moginie James Reviews 

446
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I’ve had such a positive experience with Moginie James. The whole team has been incredibly responsive, helpful and understanding throughout the process. Zoe in particular has been absolutely brilliant... Toon meer

Beoordeeld met 5 van de 5 sterren

We were looking for a flat and had made enquiries to >20 estate agents. The original flat we were viewing with Moginie James was unfortunately let before we could jump on it. However, Safiyah kept in... Toon meer

Beoordeeld met 5 van de 5 sterren

The Cyncoed team were professional, friendly and replied swiftly to texts, emails. Inevitably there are issues that emerge during the process but these were overcome. Zoe in particular impressed me a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Nicole was my estate agent who showed me around the property. She was thorough, professional and answered all my questions. I had a few more questions regarding the property, for which she was proacti... Toon meer

Bedrijfsgegevens

  1. Makelaardij
  2. Vastgoedinvesteerder

Over Moginie James

Geschreven door het bedrijf

Founded in 2001, Moginie James is an award-winning estate and letting agent with three branches in Cardiff. Our expert team is passionate about property and our clients' needs are always at the heart of everything we do.

Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!

We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Moginie James customers can get everything they need under one roof.

FREE instant online valuation

Trusted by Cardiff for over 20 years

Geschreven door het bedrijf

Whether you're looking to sell or let, you can rely on Moginie James to get you there.

Contactgegevens


4,7

Uitstekend

TrustScore 4.5 uit 5

446 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 100% van zijn negatieve reviews beantwoord

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4,7

Alle reviews

(446)

89 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Extremely helpful finding an apartment…

Extremely helpful finding an apartment in Cardiff. Helped by Safiyah who was extremely helpful and helped make my decision easier.

19 augustus 2025
Review zonder uitnodiging
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Antwoord van Moginie James

Dear Lewis parsons We greatly appreciate your 5-star review and the time you took to share your experience with Safiyah . Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

Beoordeeld met 5 van de 5 sterren

Moginie James made the rental process…

Moginie James made the rental process extremely easy and stress free. Thanks to both Zoe and Elli for helping make the process as easy as possible and being prompt with all responses. Many thanks both

7 augustus 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Naomi really went above and beyond

We recently had a house viewing with Naomi at Moginie James, Pontcanna. Naomi was lovely and answered all my questions about the property. Naomi really went above and beyond to help us find a property and we couldn’t have asked for anything more.

7 augustus 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Professional, courteous and extremely efficient.

It has been a pleasure working with Naomi Hall, who assisted in finding new tenants for my property. Naomi was extremely professional, courteous and constantly updated me about the viewings and tenant selection process in particular. Thank you so much for all your assistance and support.

7 augustus 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I would like to appreciate all the help…

I would like to appreciate all the help Saffy put into me getting accepted for the apartment; she communicated all what was needed in great detail and also displayed fantastic professionalism during the viewing process.

Thank you, Saffy! You are indeed a great person.

Erik

21 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Customer- Ferry Court

We recently had a flat viewing with Naomi at Moginie James, Pontcanna.

Naomi was an excellent host during our flat viewing. She was welcoming, friendly, and very professional throughout.

Thank you so much Naomi, bcz of you I am able to secure Ferry Court Apartment.

3 juni 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Mercedes clearly showed me through the…


Mercedes clearly showed me through the property. Her service was exceptional and she was really detailed and good in answering all of my questions!

30 juli 2025
Review zonder uitnodiging
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Antwoord van Moginie James

Dear Gabi Nair

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks
Customer Care Team

Beoordeeld met 5 van de 5 sterren

Very professional and quick to respond

Very professional and quick to respond. Particularly Naomi, she was very helpful and very quick to respond.

22 juli 2025
Review zonder uitnodiging
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Antwoord van Moginie James

Good Afternoon

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks
Customer Care Team

Beoordeeld met 5 van de 5 sterren

We recently had a flat viewing with Naomi

We recently had a flat viewing with Naomi at Moginie James, Pontcanna.

Naomi was an excellent host during our flat viewing. She was welcoming, friendly, and very professional throughout. She gave us a thorough tour of the flat, answered all our questions clearly, and shared helpful insights about the property and the local area.

What really stood out was her great sense of humour — she made us laugh a few times during the viewing, which instantly put us at ease and made us feel even more welcome. Her relaxed and genuine approach made the whole experience feel natural and enjoyable.

Overall, Naomi made the viewing smooth, informative, and surprisingly fun. If we were to move again we would contact her as she made the whole experience so much ease and would definitely recommend her to anyone viewing a property.

Thank you Naomi.

14 juli 2025
Review zonder uitnodiging
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Antwoord van Moginie James

Good Afternoon

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks
Customer Care Team

Beoordeeld met 5 van de 5 sterren

Safiayah

Safiayah evans-aziz was brilliant she was friendly, informative and knowledgeable. I can't fault her she has gone out her way to send us properties she thinks we might be interested in.

16 juli 2025
Review zonder uitnodiging
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Antwoord van Moginie James

Dear Sarah Khan

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks
Customer Care Team

Beoordeeld met 5 van de 5 sterren

Great Staff

Had a Great experience working with Zoe Pedersen, really made a somewhat stressful process super simple , also got some tips from James Moginie which was super appreciated. Would 100% recommend to everyone, cant thank them enough

21 juli 2025
Review zonder uitnodiging
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Antwoord van Moginie James

Dear Leonard Benny

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks
Customer Care Team

Beoordeeld met 5 van de 5 sterren

Helpful and Accommodating

Mercedes has been super helpful and accommodating in providing information for a property. Thank you.

23 juli 2025
Review zonder uitnodiging
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Antwoord van Moginie James

Dear Fenella Fineberg

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks
Customer Care Team

Beoordeeld met 5 van de 5 sterren

We recently let our property

We recently let our property with Moginie James and coordinated with Elli May Collins.
We received an excellent professional and efficient service.
We were updated regularly given sound advice all concluding in a successful let.
We will of course use again.
Adrian

7 juli 2025
Review zonder uitnodiging
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Antwoord van Moginie James

Dear Mr Adrian Jones

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks
Customer Care Team

Beoordeeld met 5 van de 5 sterren

I had a viewin with elli Collins

I had a viewin with elli Collins. Very helpful and lovely women

10 juli 2025
Review zonder uitnodiging
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Antwoord van Moginie James

Dear Shauna Jenkins

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks
Customer Care Team

Beoordeeld met 4 van de 5 sterren

Great Customer Service

The Moginie James Teams have been quite helpful with the entire process of securing a new accommodation.

The reception from the first day I stepped into the Cardiff office was warm and very welcoming.

Mercedes Kouzoukis has been helpful with the entire renting process too.

9 juli 2025
Review zonder uitnodiging
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Antwoord van Moginie James

Dear Chichi Blessing Ogbonnaya

We are very happy we could provide you with a positive customer experience.

Kind regards
Customer Care Team

Beoordeeld met 2 van de 5 sterren

I have just lost buying a flat through…

I have just lost buying a flat through Morgine James and was shocked to find I had to pay £80 for them to check my identity, I've never had this with any other agent and I've bought several house,
It's really a way to get you to sign up for legal services from Lifetime Legal.
THIS IS OUT OF ORDER NO OTHER ESTATE AGENT DOES THIS.
I checked with another estate agent who said it has to do money laundering checks, and to save them time they employ a company that charge £20! not £80
I would not have minded at £20
So if you lose a sale you thought you had maybe the purchaser refused to pay £80 like me
This is the second time I have had dealings with them the first time got very rude when they realised they would only get half commission on a sale as anothe estate agent actually made the sale.
I would never use them for buying selling or renting, total money grabbers

1 juli 2025
Review zonder uitnodiging
Logo Moginie James

Antwoord van Moginie James

Dear Graham Mcauley

We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. If you would like to contact us at customercare@lrg.co.uk we will be happy to look into this for you.

Many thanks
Customer Care Team

Beoordeeld met 5 van de 5 sterren

Heartfelt thanks

I had a wonderful experience being assisted by Elli. She is highly professional, very attentive, and always helpful. I truly appreciated her swift and clear responses, which made the whole process smooth and stress-free. Elli’s meticulous and thoughtful service really stands out. Highly recommended!

3 juli 2025
Review zonder uitnodiging
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Antwoord van Moginie James

Dear Ng Wai Man

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks
Customer Care Team

Beoordeeld met 5 van de 5 sterren

Great experience

Great experience, fast moving the paper works .

4 juli 2025
Review zonder uitnodiging
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Antwoord van Moginie James

Dear Fathima Nasim

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks
Customer Care Team

Beoordeeld met 5 van de 5 sterren

Moginie James have been professional…

Moginie James have been professional and organised throughout the process of viewing and applying to rent one of their properties. Special thanks to Mercedes who worked with me throughout the process.

4 juli 2025
Review zonder uitnodiging
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Antwoord van Moginie James

Dear Eric Eagles

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks
Customer Care Team

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