Moneysprite Reviews 

Navida Ahmed was very professional throughout the process - calling me at the agreed times. She took the time to discuss my needs and answered any questions I had in great detail. She was not only very clear on what options I had from a re-mortgage point of view, but also from an insurance point of view - discussing all the possible options that might be beneficial for me. She was very kind and patient and I highly recommend her for anyone needing some advice on their mortgage or insurance needs. Thank you again Navida & Moneysprite!

We were recommended to use MoneySprite services by a close friend and were given a contact for Emma in the Chelmsford Office. Needless to say that the recommendation was spot on and we were kept informed and updated all the way through the process of the Mortgage application and securing the best rates. This was particularly helpful given we are first time buyers and therefore new to the process. I would more than happily recommend MoneySprite and especially Emma to anyone wanting to find a suitable Mortgage at the best possible market rate!

I spoke to a mortgage adviser in the Bishops Waltham Hants branch and sent all my documentation as he requested. I was puzzled that I never heard from him again, not even to acknowledge receipt of my documents. Despite me subsequently chasing him 3 times for a response, he completely ignored my messages and he did not even have the courtesy to apologise or explain his lack of contact. After weeks of waiting for contact from him and hearing nothing, I gave up and I asked him to delete all my documents. He finally replied - no apology or explanation given, just an off-hand comment agreeing to delete the documents, so he had clearly received them. Very rude and very unprofessional. If this is indicative of the standard of customer service they provide, then I will definitely not be recommending Moneysprite to anyone. Extremely unimpressed.

Getting a mortgage can be a difficult path but made easier with help of Moneysprite and our Mortgage advisor Navida Ahmed. Navida listened to our needs, prompt action , always updated us on our case. Would definitely recommend. Thank you

Money Sprite was excellent. We switched our Morgage from by-to-let to residential wouldn’t have been possible going through the bank directly. It was a bit of a journey but we got there in the end. Money Sprite was incredible, very co-operative and helpful. Big Thank-you to Navida who did more than 100% to make it a success.

I decided to search for a reputable broker in respect of my remortgage requirements. The one which stood out the most and had reviews reflective of an exceptional service was indeed Moneysprite.

Soon after making an enquiry, I was promptly contacted by Ashley Brown with whom I had a detailed initial conversation.

I found Ashley genuinely helpful, attentive and passionate in ensuring he was able to help secure me the best possible remortgage deal. I was also pleasantly surprised to learn that Ashley would actively monitor the interest rates daily to ensure I had benefited from the best available product at the point of completion.

I am aware having previously spoken with some brokers that they aren't willing to take such initiative due to their heavy workloads, instead relying upon the customers to monitor such rates.

To the contrary Ashley kept me appraised of any expected forthcoming products prior to completion. He would always answer my questions, no matter how trivial and he would always clarify something I may not have understood.

Ashley was always available to address any issues and at one point even responded to me by phone whilst he was away on holiday!

In the absence of Ashley, I liaised with his colleague Toni Lucke who was also just as professional and helpful.

Thank you Ashley and Toni. I wish you both the very best of success in your careers with Moneysprite.

Jack Ellison - we were recommended Moneysprite and was not disappointed. Jack was able to get us a good deal. Will definitely use again and would recommend. Thank you.

Thanks to Chris for his help with buying my first home. Informative, helpful and always available when called upon. Top class, I would certainly recommend! Ben

We needed specialist insurance and the high street brokers, comparison sites etc were unable to help. We weren’t sure if Moneysprite included this in their portfolio, so called Justine and explained what we were looking for. Completely unphased, she promised to do some research and called back the next day with a bespoke - very competitive - quote which we immediately accepted. Short answer here, we have given up on other advisors and call Justine for all our financial advice, as do our children. Thanks for removing the stress from a potentially complex procedure!

Being first-time buyers we hadn't a clue where to start but adviser Chris Muddiman, from the North Wales Division, is just the best.
He has been there every step of the way answering any questions/queries we may have about anything quickly, making this experience as friendly and stress-free as possible, especially with a little one on the way.

Couldn't recommend enough!

Hayley Broad has been absolutely amazing helping us get a mortgage, she was so helpful the whole way through i couldn't recommend her enough! Xx

Communication very poor through entire process. Would of been professional to advise client if application was refused or maybe answer your messages. Katie Hambry

Magda was amazing throughout the whole process, she was very informative and very quick to respond/amend documentations which was really important given the current mortgage situation. Magda even went above and beyond and sent us a card for when we moved into our new home.

We used James Berry recently for our house move after being recommended him and I now I cannot recommend him enough. He went above and beyond for us and nothing was ever a problem. He was one of the people that made moving easy. We will now only ever use him in the future.

We had such a great experience with Jo Barfoot. Her guidance and advice was so helpful when it came to buying our first home and she was supportive throughout the long and painful process. Would strongly recommend her services to anyone else and Thankyou again!

Josh Statham was super helpful in my remortgage. I have used MoneySprite for my last three mortgages now and have used both Liz Obee and Josh - both have been very knowledgable and there to run through even the silliest of questions to help.
Recommend them both and will continue to use them for my next mortgage renew.

Laz & Lynne were just incredible, from the first phone call with laz to the very end of completing. We were first time buyers and buying in a scary time but with Laz's help applying for a mortgage was stress free. Lynnes help was much appreciated too with quick replies with any question or queries we had.
100% would recommend and when it comes to remortgaging. We won’t hesitate to use laz again

We were very lucky to be guided through our move process by the wonderful Josh Statham at Moneysprite.

We were put in touch with Josh by the agent we were buying from as part of their checks before accepting their bids - we were reluctant at first to speak to an advisor having just gone straight to a bank for our previous move over 10 years ago.

However any apprehensive went straight out the window, we immediately felt at ease talking to Josh and were happy for him to look at other mortgage options for us and find the best deal. No question was too small or too silly for Josh, he was patient and helpful throughout the whole move process, sorting out both mortgage and life insurance for us but much more than that he guided as through the move process. He was even offering to help chase things through when it was stalling near the end.

And as an added bonus his brilliant service didn't cost us a penny, working on a commission basis.

Laz and Lynne have helped us the last 3 times to remortgage our home and we could not recommend them more. They are extremely helpful, always there to answer questions when needed and nothing seems too much trouble. We appreciate all the help and guidance you have given - thank you! Becky and Josh.

Brinda was incredibly helpful throughout my remortgaging process. I would definitely recommend Money Sprite.
Thank you for the excellent service.