Morphy Richards UK Reviews 3.615

My steam generator water softener crystals arrived quickly. Price has doubled from £5 in the last few years but I managed a discount. Shame the bottles leak at the stopper and after a few uses they begin to crack as they are used to fill the steam generator - perhaps get 10 uses before the crystals are fully red.

A very good food blender: I like the heavy glass jug - very secure. Easy to wash and generally a good buy.

Ordered Steamer arrived quick Steamer is working fine. Got a discount so buy when this is available

No complaints slow cooker fab price and quality live the fact I can sauté on the cooker too

Slow cooker seems well built and easy to manoeuvre. Pot cleaning is easy and produces good quality food.

Great website and telephone enquiry service is always helpful and courteous.

After falling in love with my flashy kettle and toaster I decided to treat myself to a soup maker. I looked closely at the many available and settled again on a Morphy Richards one.
It is so easy, quick to have the most delicious soup which was confirmed by a good friend who bought herself one after a quick lunch at my house. It gave me a chuckle when she told me that she had soup for Christmas breakfast!!
I was very pleased to see that my soup maker scored top marks in Which tests….way ahead of the second. Should I need a replacement appliance I shall definitely go straight to see what Morphy Richards has …..and try not to succumb to the other tempting things on offer.

An Excellent, Professional, Dilligent & Efficient Service & Experience.

I was sceptical about the humidity in my kitchen causing damp mould on the ceiling but since I purchased this dehumidifier I’ve noticed the difference. It works so well. I’d definitely recommend it.

I recently purchased a slow cooker from Morphy Richards via their website and I have to say it was an extremely successful purchase. I am extremely impressed with my new slow cooker and also with the Morphy Richards company. As when I purchased my slow cooker I paid the full price of almost £50 however I then discovered that had I waited a few more days I would’ve been able to buy it for a much cheaper price as they’d got a discount available due to Black Friday etc. So I emailed them and said had I known about the discount I’d have waited to buy it. I explained that I was on an extremely tight budget and was in receipt of Universal Credit and that the discounted price would’ve helped me a lot. I wasn’t expecting anything but just wanted to make them aware of how much it would’ve helped me. However the next day I received a reply from them stating how my email had resonated with them and offering me the discounted price and as I was paying for the slow cooker in three instalments, I was able to reduce the payments due to their generous offer of the discounted price. I emailed them back to say thank you very much and also tell them how much my new slow cooker was helping me with my cooking and also saving energy, then received another email from them saying how much my email had touched then and that they were extremely happy that they’d made my life a bit easier. So the upshot is that I’d highly recommend Morphy Richards as a company because not only are their products of an extremely high quality, they’ve proved themselves to be a compassionate and caring company who deserve to be praised for their kindness and understanding. Also they’re a British company and that’s so important these days, as I firmly believe that we should all be trying to buy British brands.

I lost my instruction and recipe book for morphy Richard’s compact soup maker and I’m 80 and don’t find it easy to search the internet so when I asked them to help Harry did just that and sorted it for me

Excellent customer service , my query was answered very politely and quickly. The electric blanket is soo cosy ,with many options for the level of heat , easy to fit with a stretch band to secure the blanket to the bed. Delivery was quick and the price excellent . I thoroughly recommend Morphy Richards.

Bought a New toaster for Christmas, but after 2 weeks the button graphics are disappearing.

Nice toaster, but disappointing on the quality and apparently it comes under usual wear and tear 🙄

Kettle warranty. Excellent customer service from Morphy Richards. Polite and efficient staff member gave clear instructions on the information required to make a claim. Also prompt excellent service from their courier DPD.

Just bought a new microwave, wanted a simple turn on timer and start but noooohad to just press ten buttons beep beep beep and nothing. Got it down to three buttons then same thing then two buttons. Then back to ten buttons. Never the same twice. Down the garden by the cord, scrap metal the lot of them.

Purchased the Morphy Richards Total Control Hand Blender Set . The delivery of the item was very quick , but we were disappointed to find one of the accessories supplied with the blender damaged . The item was well packed so not sure how the item was broken. We contacted Morphy Richards customer service department to report our disappointment with the delivery .
We received a reply to our email very quickly to acknowledge receipt and that they would get back within 24 hrs.
Shortly after receiving their email , Jessica ( Morphy Richards contact ) emailed back apologising and said a replacement item was bring dispatched that day . I am pleased to confirm that next day I received the replacement.
Now that’s what I call customer service , quick courteous response and resolution to my query
I feel confident in dealing with Morphy Richards in future that if there should be any queries they will address it promptly and efficiently.
Thanks Jessica

My soup maker stopped working after 3 months, which was purchased directly from Morphy Richards. Their customer service was great and replaced it, after initial trouble shooting didn’t work.

Shame that the instruction manual was missing but very happy with the prompt response.
Great customer service is about how you react to an issue. Really happy that tyhis was sorted so quickly. Well done.

Great customer service, great product and price. Would definitely use again.
Many thanks for all your help and support Sam.

Excellent customer service, I ordered a kettle & when I received it I snapped the filter 😳 contacted Morphy Richards customer service and within 24 hours it was all sorted and a replacement part is on its way. Keep up the good work 👏👏