I can recommend M&R plumbing, from start to finish the whole process to replace my boiler went smoothly. They were punctual, efficient,friendly and Jack & Finn left the workspace clean & tidy. The rub... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Contacted by the company to let me know that an issue with the boiler had been reported by tenant. They were happy to contact tenant to arrange a call out & carry out a service whilst there. All compl... Toon meer
Bedrijf heeft geantwoord
Quick date, On time arrival, Notifications i.e. installer set off, explanations, covering for carpet, answering phone promptly, fixing 2 radiators n explanations why they wasn't working, ie pin st... Toon meer
This company installed our central heating system and have serviced it annually ever since. Prompt service, on time. Very clean and tidy engineers who explained all about the service carried out. W... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Gasinstallatieservice
- Airconditioning aannemer
- Boiler leverancier
- Gasfitter
- Loodgieter
- Radiateur reparatieservice
Geschreven door het bedrijf
Established in 1997, M&R Plumbing and Heating Ltd provide a complete range of domestic and commercial gas, heating and plumbing services, specialsing in renewable energy solutions. We are a proud Worcester Bosch service partner and a Vailant ADVANCED installer. All our engineers are Gas Safe, Oftec and FGAS registered. As a family business, we pride ourselves on our high standard of workmanship and excellent aftercare service, which has secured us a large amount of repeat business over the years. Why choose us? We have served Bolton, Wigan, All of Greater Manchester and Lancashire for 28 years now. Also these are 8 more reasons why chose us. 1. Highly trained engineers. 2. Worcester Bosch service partner. 3, Vailant ADVANCED installers 4. We keep you in the loop at all times. 5. We keep your home clean and tidy. 6. We turn up when we say we will. 7. We offer the best quality service and products at the best price. 8, We have been keeping families and businesses warm, cool and cosy since 1997,
Contactgegevens
290 Chorley New Rd, BL6 5NY, Bolton, Verenigd Koninkrijk
- 01204690957
- info@mr-group.co.uk
- www.mr-group.co.uk
4,9
Uitstekend
793 reviews
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Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
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Antwoord van M&R Plumbing & Heating Ltd
Thank you for taking the time to leave such a great review! We're delighted to hear that you found our service punctual, thorough, and friendly. Your feedback means a lot to our team, and we look forward to helping you again in the future!
Excellent service friendly staff
26 augustus 2026
Antwoord van M&R Plumbing & Heating Ltd
Thank you for the fantastic review! We’re delighted to hear that you had an excellent experience with our team and found everyone friendly and helpful. We really appreciate your feedback and look forward to working with you again!
Customer service
Following the 1st year service of our new Worcester Bosch boiler an issue was found with the flue. Following a brief discussion both Mick and Jack came to help & resolve the problem, thank you 👍
19 augustus 2026
Antwoord van M&R Plumbing & Heating Ltd
Thank you for taking the time to share your review! We're so glad Mick and Jack could step in quickly to resolve the flue issue found during your boiler's first annual service. Providing reliable support and clear solutions is always our goal, and we appreciate your kind feedback!
A really pleasant experience on the…
A really pleasant experience on the day.Jack was extremely kind and considerate, and did a brilliant job servicing our boiler. Many thanks, Mr. Pover.
19 augustus 2026
Antwoord van M&R Plumbing & Heating Ltd
Thank you for your review, Mr. Pover! We're delighted to hear that you had such a pleasant experience and that Jack took great care of you and your boiler. We'll be sure to pass your kind words along to him, and we look forward to helping you again next time!
Good communication with friendly staff.
Good communication with friendly staff.
Job completed efficiently and with minimal disruption. Very good service
24 augustus 2026
Antwoord van M&R Plumbing & Heating Ltd
Thank you for taking the time to leave such a positive review! We're thrilled to hear that our team provided good communication and completed the job efficiently with minimal disruption. We appreciate your support and look forward to helping you again in the future!
Antwoord van M&R Plumbing & Heating Ltd
Thank you for taking the time to leave us a review! We're delighted to hear that our service was efficient, friendly, and on time. We truly appreciate your feedback and look forward to helping you again next time!
Local
Local , prompt service , pleasant engineers , satisfied with their work
used this company a few times 👍😊
20 augustus 2026
Review zonder uitnodiging
Antwoord van M&R Plumbing & Heating Ltd
Thank you for your fantastic review! We're thrilled to hear that you continue to be happy with our service and that our engineers have made a great impression every time. Being your trusted local team means a lot to us, and we truly appreciate your ongoing support!
Been using this company for five years
Been using this company for five years. Very good service. We have a Veissman boiler which is different to most boilers. MR plumbing have kept it running smoothly and even updated the control panel to connect to Hive. Would recommend highly. Good value too.
19 augustus 2026
Antwoord van M&R Plumbing & Heating Ltd
Five years of loyalty is the highest compliment we could ask for! Viessmann boilers are fantastic pieces of engineering, but they definitely require a specific touch—we're so glad the team has kept yours running flawlessly and brought your controls up to date with Hive.
Thank you for trusting MR Plumbing with your home for all these years, and for taking the time to share such a thoughtful recommendation. We look forward to keeping things running smoothly for many more years to come!
Just had our annual boiler service by…
Just had our annual boiler service by Liam polite young lad explained everything, no issues with boiler gave it a good clean and checked it was working efficiently
Definitely use again
17 augustus 2026
Antwoord van M&R Plumbing & Heating Ltd
Thank you so much for taking the time to leave us a 5-star review!
We're thrilled to hear that Liam provided such polite, thorough service during your annual boiler check. Keeping things clean, efficient, and crystal clear is exactly what we aim for, so it's fantastic to know he took great care of everything.
We really appreciate your trust in us and look forward to seeing you again next year!
Professional service always turn up on…
Professional service always turn up on time and cleanup after they’ve done the job excellent
14 augustus 2026
Antwoord van M&R Plumbing & Heating Ltd
Thank you for the fantastic 5-star review!
Reliability and tidiness are super important to us, so we’re delighted to hear that our team always arrives on time and leaves your space spotless. Knowing you can count on us for a professional service every time means the world.
We truly appreciate your ongoing support and look forward to helping you again in the future!
Prompt and professional
Prompt and professional service. Always use them for years - recommend
13 augustus 2026
Antwoord van M&R Plumbing & Heating Ltd
Thank you so much for the 5-star review and your loyalty over the years!
Being prompt, professional, and reliable is everything to us, so knowing you continue to trust us with your home means the world. We genuinely appreciate your recommendation and look forward to serving you for many more years to come!
Efficient
The men that came to service my mother’s boiler were polite, respectful and efficient.
They did a good job and didn’t leave any mess.
12 augustus 2026
Antwoord van M&R Plumbing & Heating Ltd
Thank you so much for taking the time to leave this lovely 5-star review!
We're delighted to hear that our team took such good care of your mother during her boiler service. Being polite, respectful, and leaving the place spotless are top priorities for us, especially when working in our customers' homes.
We truly appreciate your kind words and are always here whenever you or your mother need us again!
Boiler service for my 94 year old Mother.
Booking a boiler and central heating service for my 94 year old mother was easy and convenient. Mick, the engineer was very professional, and understanding, especially as my mother was having one of her "moments".
14 augustus 2026
Antwoord van M&R Plumbing & Heating Ltd
Thank you so much for this heartfelt 5-star review.
We know how important it is to have someone patient and understanding in your mother's home, and we're so glad Mick was able to put her at ease while getting the service done smoothly. Making the booking process easy and stress-free for you was just as essential to us.
We really appreciate your kind words about Mick's professionalism, and we're always here whenever you or your mother need us next.
Antwoord van M&R Plumbing & Heating Ltd
Thank you so much for the 5-star review and your continued support!
It's wonderful to hear that our entire team delivers great service consistently every time you reach out. Knowing you can always rely on us means everything, and we look forward to helping you again next time!
The engineer was respectful and polite
The engineer was respectful and polite, he explained what he was doing and answered any questions I had, also tidied up after himself.
4 augustus 2026
Antwoord van M&R Plumbing & Heating Ltd
Thank you so much for the fantastic 5-star review!
We really appreciate you highlighting how polite and tidy our engineer was. Taking the time to answer your questions and walk you through the job is a big priority for us, so it's brilliant to hear he did just that.
Thanks again for choosing us, and we look forward to helping you out next time!
Antwoord van M&R Plumbing & Heating Ltd
Thank you so much for taking the time to leave us a 5-star review!
We're thrilled to hear that you had an excellent experience and that our technician was polite, knowledgeable, and helpful. Delivering top-quality service with expert care is what we strive for every day.
We truly appreciate your support and look forward to working with you again in the future!
We use this company for annual boiler…
We use this company for annual boiler maintenance. Our annual service was due on 03.08.2026 and a carbon monoxide leak was discovered. Our boiler was exactly 13 years old, so the here and now decision was made to replace it. Less than 24 hours later the new replacement boiler was installed.
The two installation guys are a credit to their company. Thank you Mick W and Finlay for going way beyond our hopes and expectations.
Astonishing to discover this quality of supply and service in this day and age. Highly, highly recommended.
All the waste and unwanted packaging was carted off the next day. What's not to like?
5 augustus 2026
Antwoord van M&R Plumbing & Heating Ltd
Thank you so much for taking the time to share such an incredible 5-star review!
Discovering a carbon monoxide leak can be alarming, but keeping you safe is our absolute top priority. We are so proud of how quickly the team acted—from the initial discovery during your annual service to Mick W and Finlay having a brand-new boiler fully installed in under 24 hours.
Hearing that they went way beyond your expectations and left everything spotless means the world to us. They truly are a fantastic part of our team, and we will make sure your generous praise is passed along to both of them.
Thank you for your long-standing trust in us and for your high recommendation. We’re always here whenever you need us!
Excellent engineer boiler serviceLiam very polite …
Excellent engineer Liam very polite courteous and very knowledgeable about our type of boiler took time to explain each step of our boiler service very polite and helpful lady who l spoke to regarding a query i had excellence all round many thanks
4 augustus 2026
Antwoord van M&R Plumbing & Heating Ltd
Thank you so much for the outstanding 5-star review!
It’s fantastic to hear that Liam took the time to talk you through each step of your boiler service with so much expertise and courtesy. We're also delighted that our customer service team was able to help you out quickly and politely with your query—delivering excellence from start to finish is always our goal.
We truly appreciate your kind words and look forward to taking care of your boiler again next year!
Highly recommend this company
They're the only company to look after my gas boiler since it's first service in 2018. Think that says it all ! From booking to service done the process is easy and all staff very friendly and helpful. Good price too.
31 juli 2026
Antwoord van M&R Plumbing & Heating Ltd
Thank you so much for such a wonderful 5-star review!
Looking after your boiler every year since 2018 is an absolute honor, and knowing you’ve trusted us for eight straight years really does say it all. We're thrilled that every part of the process—from the friendly office staff and easy booking to the actual service and competitive pricing—keeps delivering for you.
Thank you for your incredible loyalty and high recommendation. We look forward to keeping your heating running smoothly for many more years to come!
Heating system installation
M&R sent an engineer to assess our requirements and offered great suggestions and guidance as we planned our heating arrangements for our new kitchen area.
The work was performed professionally, and their engineers took every precaution to prevent damage, or unnecessary dirt, in our home.
You could sum their work as prompt and professional.
22 juli 2026
Antwoord van M&R Plumbing & Heating Ltd
Thank you so much for taking the time to share this brilliant 5-star review!
We're delighted to hear that our team was able to offer useful guidance for your new kitchen project and that the installation went so smoothly. Protecting your home and keeping things spotless is just as important to us as getting the pipework right, so it's great to know the engineers took such good care of everything.
Congratulations on the new kitchen area, and thank you for choosing M&R! We're always here if you need anything else in the future.
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