I can recommend M&R plumbing, from start to finish the whole process to replace my boiler went smoothly. They were punctual, efficient,friendly and Jack & Finn left the workspace clean & tidy. The rub... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Contacted by the company to let me know that an issue with the boiler had been reported by tenant. They were happy to contact tenant to arrange a call out & carry out a service whilst there. All compl... Toon meer
Bedrijf heeft geantwoord
Quick date, On time arrival, Notifications i.e. installer set off, explanations, covering for carpet, answering phone promptly, fixing 2 radiators n explanations why they wasn't working, ie pin st... Toon meer
This company installed our central heating system and have serviced it annually ever since. Prompt service, on time. Very clean and tidy engineers who explained all about the service carried out. W... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Gasinstallatieservice
- Airconditioning aannemer
- Boiler leverancier
- Gasfitter
- Loodgieter
- Radiateur reparatieservice
Geschreven door het bedrijf
Established in 1997, M&R Plumbing and Heating Ltd provide a complete range of domestic and commercial gas, heating and plumbing services, specialsing in renewable energy solutions. We are a proud Worcester Bosch service partner and a Vailant ADVANCED installer. All our engineers are Gas Safe, Oftec and FGAS registered. As a family business, we pride ourselves on our high standard of workmanship and excellent aftercare service, which has secured us a large amount of repeat business over the years. Why choose us? We have served Bolton, Wigan, All of Greater Manchester and Lancashire for 28 years now. Also these are 8 more reasons why chose us. 1. Highly trained engineers. 2. Worcester Bosch service partner. 3, Vailant ADVANCED installers 4. We keep you in the loop at all times. 5. We keep your home clean and tidy. 6. We turn up when we say we will. 7. We offer the best quality service and products at the best price. 8, We have been keeping families and businesses warm, cool and cosy since 1997,
Contactgegevens
290 Chorley New Rd, BL6 5NY, Bolton, Verenigd Koninkrijk
- 01204690957
- info@mr-group.co.uk
- www.mr-group.co.uk
4,9
Uitstekend
793 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great work and pleased with the price.
From the plumber arriving, too him leaving, everything was efficient and well organised. Pipes bent with care and skill, which look really neat, tidy and professionally fitted. And after testing everything was working as it should, he cleaned the area and left it with nothing out of place. We have used M & R before and it was good to see their standards haven't dropped, will certainly use them again it we need to. We would recommend them without hesitation, great guys and a great work ethic, very pleased is an understatement.
21 juli 2026
Antwoord van M&R Plumbing & Heating Ltd
Thank you so much for taking the time to write such a glowing 5-star review!
It means the world to us that you noticed the little details—like the neat, precise pipework—because taking true pride in our craft is what we're all about. Hearing that our standards are just as high as the last time you used M&R, and that you were left so impressed with both the work and the price, is the best feedback we could ask for.
We really appreciate your unhesitating recommendation, and we'll be right here whenever you need us next!
Didn't finally use their service as…
Didn't finally use their service as their system have problems and reply me after 30 days. With this customer service I got after 30 days reply is not what call efficient.
19 mei 2026
Antwoord van M&R Plumbing & Heating Ltd
A 30-day delay in getting back to you is completely unacceptable and nowhere near the standard of service we strive to provide. We experienced a technical issue with our system during that time, but that is no excuse for leaving you waiting. We completely understand why you chose not to move forward with us.
> We have since fixed the issue to ensure this doesn't happen again. If you are open to giving us another chance in the future, please reach out to me directly at [insert email/phone]—I would love the opportunity to make things right.
Best regards,
The M&R Team.
Really good service
Really good service and came out quickly to sort a radiator leak. Boiler service done at same time so just the job! Really polite and friendly lads who came out, thanks for sorting.
28 juli 2026
Antwoord van M&R Plumbing & Heating Ltd
Hi Stephen,
Thanks so much for taking the time to leave us a 5-star review!
We're really glad we could get out to you quickly and take care of that radiator leak—and getting the boiler service knocked out at the same time is always a win! I’ll be sure to pass your kind words along to the team; they’ll be thrilled to hear you appreciated their work and friendly service.
Thanks again for choosing us, and please don't hesitate to reach out if you ever need anything else!
Best regards,
M&R Team.
Great Company, very pleased with the work.
Great company, did some emergency pipework in my new kitchen, I wanted a section of old pipework redoing so it fitted neatly behind my new units, they came out the same day to do first fix and came back once I had my cabinets in, great experience and a fantastic team, very friendly and professional.
21 juli 2026
Antwoord van M&R Plumbing & Heating Ltd
Thank you so much for the fantastic 5-star review!
Kitchen renovations can be stressful enough without pipework getting in the way, so we're thrilled we could jump in same-day for the emergency fix and wrap everything up seamlessly around your new cabinets. Keeping things neat, professional, and stress-free is always the goal.
Enjoy your brand-new kitchen, and thank you for choosing M&R! We're always here if you ever need us again.
A company and it's staff always helpful…
A company and it's staff always helpful and try to do the best for you, came out to do an insurance quote and were very knowledgeable and helpful, tried to make things as easy as possible which I appreciate as I'm.disabled . I would highly recommend them.
24 juli 2026
Antwoord van M&R Plumbing & Heating Ltd
Thank you so much for taking the time to leave such a heartfelt 5-star review.
We know how stressful dealing with insurance claims can be, so making the quote process as smooth, clear, and easy as possible for you was our top priority. Knowing that our team was able to provide the extra support and care you needed truly means everything to us.
We deeply appreciate your trust and high recommendation, and we're always here whenever you need a helping hand!
I’m pleased with the service they…
I’m pleased with the service they provide. Quite happy. Would recommend to others.
20 juli 2026
Antwoord van M&R Plumbing & Heating Ltd
Thank you for taking the time to leave us a 5-star review!
We're so glad to hear that you're happy with our service and that you'd recommend us to others. Keeping our customers satisfied is what it's all about!
We really appreciate your support and look forward to helping you out again in the future!
Very professional company.
This company is very professional right from the minute they answer the phone. They ask many questions to fully understand the problem then advise when they will be able to send some one out to look at the problem. They advise all the costs upfront so you are not hit with any surprises. The engineers turn up as arranged and again are very professional and clean up after they have made the repair. They explain exactly what they have done and what the cause of the problem was. Have used before and would definitely recommend and use again.
16 juli 2026
Antwoord van M&R Plumbing & Heating Ltd
Hi Jon,
Thank you so much for taking the time to leave such a detailed and thoughtful review!
We take great pride in clear communication, transparent pricing, and ensuring our engineers leave your space spotless after the job is done. Hearing that our team delivered on all these fronts means the world to us.
As a returning customer, your continued trust and recommendation are the highest compliments we could receive. We look forward to helping you again whenever you need us!
Best regards,
The M&R Team
Amazing service as always
Amazing service as always. Complete new boiler system installed in 2 days. Highly recomended!
3 juni 2026
Antwoord van M&R Plumbing & Heating Ltd
"As always" is the best phrase we could hope to hear! Swapping out an entire boiler system in just two days is no small task, so we’re thrilled the team delivered the fast, top-notch service you've come to expect from us.
Thank you so much for your continued trust in MR Plumbing and for taking the time to leave such a great recommendation. Enjoy the new system!
No problems
15 juli 2026
Antwoord van M&R Plumbing & Heating Ltd
Short, sweet, and to the point—we love to hear it! Thank you for the 5-star rating and for choosing MR Plumbing. We’re always here if you need us again!
Antwoord van M&R Plumbing & Heating Ltd
Thank you for the fantastic review! We’ll be sure to pass your kind words along to the engineers—they’ll be delighted to know their friendly, helpful approach made a great impression.
We truly appreciate your business and look forward to helping you out again in the future!
Excellent customer service from start…
Excellent customer service from start to finish, the buying and fitting went better than I could have imagined, definitely recommend
17 juli 2026
Antwoord van M&R Plumbing & Heating Ltd
Thank you for the fantastic 5-star review! We know getting a new boiler or system fitted can feel like a major project, so hearing that the entire process—from purchase to installation—went even smoother than you imagined means everything to us.
We’re so grateful for your recommendation and your business. Enjoy the new setup, and don't hesitate to reach out if you ever need us again!
Everyone is so polite and efficient
Everyone is so polite and efficient. Value for money as well.
17 juli 2026
Antwoord van M&R Plumbing & Heating Ltd
"Thank you so much for the 5-star review! We take a lot of pride in our team, so hearing that everyone was polite and efficient truly makes our day. We look forward to seeing you again soon!"
Great service wouldn't go anywhere ele
15 juli 2026
Antwoord van M&R Plumbing & Heating Ltd
"We’re so grateful for your fantastic review! Hearing that we’ve earned your trust like this means everything to our team. Thank you for making us your go-to choice!"
Very professional efficient service.
Very professional, efficient, and speedy service. Great customer service. Highly recommend.
14 juli 2026
Antwoord van M&R Plumbing & Heating Ltd
"Thank you for the 5-star review! We always strive to provide professional and efficient service, so it’s wonderful to know we met the mark. We appreciate your support and look forward to working with you again!"
Friendly respectful informative and a…
Friendly respectful informative and a pleasure to meet the engineers.
14 juli 2026
Antwoord van M&R Plumbing & Heating Ltd
"Thank you for the fantastic review! Our engineers work hard to provide informative and respectful service, so they’ll be thrilled to know it was a pleasure meeting you. We really appreciate your support!"
Replacement Lead Piping: connecting up to the new pipeline.
MR were very prompt when I booked both my visits and the work done was done efficiently, even though there were a few complications with my plumbing when they came round the second time.
14 juli 2026
Antwoord van M&R Plumbing & Heating Ltd
"Thank you for the 5-star review! Lead pipe replacement is such an important job, and we're so glad we could get your new pipeline safely connected. We really appreciate your business!"
Antwoord van M&R Plumbing & Heating Ltd
"Thank you for the 5-star rating! We’re always happy to help keep your boiler running smoothly. We appreciate your business and look forward to working with you again next time!"
100% recommend
100% recommend! Got the job done quickly and tidied up well after themselves before leaving. Aircon unit is fantastic and all features were explained to us once it was fitted.
10 juli 2026
Antwoord van M&R Plumbing & Heating Ltd
"Thank you so much for the 5-star review and the 100% recommendation! We truly appreciate your support and look forward to helping you again in the future."
Antwoord van M&R Plumbing & Heating Ltd
"Thank you so much for the great feedback! Professional service starts with our staff, so hearing that both hit the mark for you means a lot to us. We really appreciate your business!"
Antwoord van M&R Plumbing & Heating Ltd
"Thank you so much for the 5-star review! We always aim to work quickly, efficiently, and leave everything spotless behind us. We truly appreciate your support and look forward to helping you again next time!"
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