Muse Reviews 

Excellent choice and quick delivery,prices are great 👍

Emailed with a question prior to ordering and received a quick response.
Delivery was quick.
Ordered nicotine free pouches to help quit using them, the ones I received (liquorice, orange & mango) tasted pretty good

So ordered online for delivery and everything appeared somewhat ok. Package was delivered 3 days later....to an unknown address over 300 miles away from me. Not a problem me thinks, ill contact Muse and they can sort it out.....
That was 2 weeks ago... numerous emails amd online contact forms submitted without any reply, Post office won't take a complaint without Muse involvement. Out of pocket and pretty unimpressed with my lack of contact and action from this company. Tread carefully, customer services non existent 😞

Product not pleasant to use. The pouches are very dry- got stuck on my lip and ripped a patch of skin clean off. Don't recommend.

Love the products and are my go to pouches but it appears they have stopped allowing other companies to sell their products meaning you have to buy direct. They are more expensive and don’t offer deals on chosen flavours (not lucky dip which is not good enough) I ordered over a week ago and have still not received my order. I contacted them and they told me it was arrive tomorrow (which was 3 days ago now) and they’ve stopped replying to emails. They alive not at any point provided a tracking number even when I directly asked for one so I have no idea if it’s even been dispatched. Such a shame that a great product has been let down by the service.

I've been a regular customer for a while. In the last couple of months they won't send out the order for next day delivery despite advertising the service. I've had orders that's taken 4 days to even get sent out never mind be delivered next working day and it's now happened 3 different times. When emailing to complain, advisor tried to blame it on Royal Mail. I had given order numbers in email but advisor didn't bother checking them and immediately tried to blame courier. When emailing the company previously to try and find out where order is, it takes them days to get back in touch - by which time order is usually delivered. But as of present, they have just given up even replying at all. They list a customer service number, but this is just an answering machine to leave a message to which no one ever replies. Latest order was on standard delivery (2-3 working days) and it's day 5 and order hasn't even been sent out yet. It's become a terrible company.

I ordered some energy pouches from muse as they looked great and seemed to have positive reviews, on a Thursday, with the 3.99 next day delivery in the hope they’d arrive on Friday, but I ordered too late so they said they would arrive on Saturday. Fine. Saturday came, and they didn’t arrive and Royal Mail tracking said they were still expecting the package. It’s Tuesday now and nothings changed, regardless of a few emails sent to support, with no response whatsoever. I’d still like my order so hoping this can be resolved but not looking that way so far.

I tried the Muse vegan gummies and they tasted really nice. A fruity taste that didn't leave a bitter after taste. I have a sweet tooth so these were perfect for me as they are sugar coated. I've not tried vegan gummies before. I wasn't disappointed with these vegan gummies.

I love the muse but the vegan gummies were not that bad I was more hoping that they would have a stronger flavor

I'm writing this review in response to the vegan gummies taste sampler they provided from muse . The gummies are delicious. They're called feel good which threw me off a little. Thought I would be getting some kind of calming effect through eating them. That part alone may need to be revised. Aside from that I am very much interested buying more ! 5/5 stars .

Delivered on time, seemless check out.

Fast delivery. Good quality

Complete scam - ordered for next day delivery last week and still haven’t received anything and all my messages have been ignored.

I’ve ordered 3/4 times from Muse, love the energy pouches as a pre-work out stimulant. Beats coffee and other prework out products for me. Clean energy boost! No jitters and side effects, even on the strongest pouches!
I’ll continue to order from them as I’m that satisfied with the products!

Very good for you in the morning

Awfully dry in your mouth and it leaves a sickly taste

They have very great taste that's a lot richer than all other pouches. They're dry and not as soft, but they also remain active after long periods stored in their tub.

Never received item no reply from customer service terrible

Had the vegan gummies, tasty , delicious and spot on, great product and true to their word