Neptune - Farnham Reviews 

Attended the Christmas tablescaping afternoon in December and the Mood board morning last week. Both events were well organised, informative, inspiring and fun. The shop/space for the events was set up beautifully and lovely refreshments provided. The Neptune team and guest speakers were friendly and very happy to share advice and tips. Would highly recommend.

Attended a tablescaping workshop at Neptune, Farnham. All of the Neptune staff were friendly and attentive and the workshop was fabulous, such a great space and worked very well - I wanted all of the items from the table as well as the open plan kitchen we were in!

Would highly recommend, beautiful space and styling. I would definitely be interested in attending future workshops.

I went to a tablescaping workshop with Lucy. Had an amazing time. Learned a lot and enjoyed looking round the shop after and buying a few things for my table. The staff were so friendly and welcoming. One of my favourite shops to visit.

Always such a helpful team.

We received great service and support from the team in Farnham and in particular Ilyeash. We could not be happier and would rate Neptune after sales as first class. Thank you!

I've had my wonderful kitchen for four years and still love it as much as day one. A couple of cupboards had lost alignment so I contacted Neptune and within no time at all they sent someone out to sort my snagging issues. These were done quickly and efficiently, very happy with the outcome. 😊

We recently had a makeover in our lounge. It wasn't huge but Danica has transformed our room into a beautiful, relaxing place to sit and enjoy. She listened carefully to what we wanted and we got exactly what we asked for. She was so professional and gave me her opinion when I asked for it and was so knowledgable about every item I asked about! It was a pleasure to work with her and I would definitely recommend her and the Neptune team wholeheartedly.

Have always loved Neptune but recently I feel they have gone downhill. Not the products but the customer experience, in store and with the design team.

Great products and amazing , helpful staff.

I was struggling with making decisions for my living room until I met Kathryn from Neptune Farnham. She was amazing and really helped me with the design process; choosing the right colours, textures and finishes to create a space that felt practical and beautiful. I will definitely be using Kathryn to help with future projects in our home.

Professional service from start to finish and high quality furniture and accessories for your home.

Communications were excellent, delivery easy and straightforward. Product arrived as described, thank you.

I have to say that although we waited patiently for our furniture and accessories. It was a very long wait.
You sent a voucher for £50 before the furniture arrive, so I didn't know what I would need till everything in place. The voucher had by then expired.

We ordered three bedsteads & headboards from the Farnham branch. They were helpful with choosing the fabrics and Catrina kept us updated when there was a delay with delivery. All assembled by the courteous delivery guys and we are very pleased with the beds.
I would feel very confident in ordering from Neptune again.

My side table was delivered on time by two very helpful, polite employees and looks perfect in my sitting room.

We are so pleased with our new Utility/Boot Room designed by the wonderfully talented Gill from Neptune, Farnham. Gill helped us every step of the way with the design process; choosing the right colours, textures and finishes to create a space that felt practical and beautiful. Every step of the process was seamless, from concept through to the final home visit to ensure we were happy with the completed space. We’ll definitely be using Gill and her team to help with future projects in our home.

I was given wrong advice via customer support email. I called the Farnham shop to verify and was given the correct advice. The lady was so helpful and managed to order the extra marble tiles I needed to arrive the next day. She went the extra mile and that’s really appreciated. I’ll definitely be shopping at Neptune again! We plan to get a bed and some paint for our next project.

Really friendly staff. Went in with my young daughter and the staff member spoke to her too as she was serving me and recommended a place to go over the school holidays. Little touches like that make for a pleasant visit. Along with all the lovely items to buy too, obviously!

Neptune are a pleasure to deal with, easy ordering, timescale for delivery met, and for the painted stool I ordered the delivery came with a matchpot of touch up paint in the same colour - unadvertised but very thoughtful. Beautifully made products.