Palm Flights LTD Reviews 

USMAN - and I have been speaking for some time now and despite some challenges in airline costs and date restrictions - Usman always works hard to find a solution even if that may take days and several attempts he commits himself to helping me sometime working beyond the office hours to find a solution for me.

I would recommend Usman to anyone looking for some flight options and solutions. I look forward to working with him for many more years as I always need to travel.

A big thankyou to Usman who organised my sons flights at Christmas
He was very professional and polite throughout the calls

Satisfy with service specially usman. Helpful.

They took a deposit for a flight then 3 days later told me the flight is cancelled and refused to refund my deposit. They tried increasing the price by £500 and tried to persuade me to book for different dates which I hadn’t agreed to. Absolute SCAMMERS DO NOT USE

Awful customer service... crooks and scammers, not to mention thieving from the customer. Did not deliver what they promised and refused to give a refund.
Stay away from them, don't even entertain them.

I must commend Hamza for the service he gave me when I called buy flight ticket. He took time to explain the flight details and availed me the opportunity to ask questions where needed. He gave me different options and I eventually got the one that suits my schedule at a very low price.
I am happy with the services I received from Hamza.

Nobody should fall under this peoples trap. They such a scam. Everything they do is just to get your money and make silly mistakes. Later they will tell you its your fault whiles they clearly know what you are saying is true.
I was introduced to this peoples by friend. And i called in to book my holidays flight. I paid £150 the first day as deposit and month after i paid £620. Not know she didnt book me a ticket with return she just book the flight for me to go on my holidays. I called in again and she said my ticket is an opened ticket so i can return any time from the day of the flight till the next two months all i need to do is to give them a call and they will sort it out. Not knowing all is a scam. I called in again just to be sure of what she said again because my partner said there is nothing like that. I asked for my assistant who assisted me in my ticket and was told she left the job. I asked if she left anything about my ticket about it being an opened ticket and they said there is nothing like that so its a no. I requested for a refund and they got back to me with £370 cancellations fees with i can even book a return ticket with that. Now they are asking me to pay over £400 just for a return ticket. Never fall they tricks it is all lies and. Scam.

This guys are bunch of fraudstars I booked a flight wen I was supposed to pay the attendant practically delayed till the next day wen I called he said the flight has been cancled I asked for a way forward he said I should buy another ticket then wait for Turkish air for compensation wen I asked for refund of my initially deposit the guy stated saying shit I asked for prove that Turkish airline can led the flight he bluntly told me he won’t send me they are thieves this is not the first time this palm flight guys did similarthieves

BIGGEST Scam … save your money .. don’t buy from Palm Flights …

They dont even deserve that 1 star. Such fraudulent company. Cant believe fell in their trap. MARIA the representative who dealt with us, APPARENTLY has left them ( another lie). Maria made promises which she could not fulfill, Mislead us. She and everyone at Palm flights are scammers. Don’t ever book your flight with them.
Reporting them!!

This company is generous it's great and not fake

I regret to say that my experience with Palm Flights has been nothing short of a scam. I was misled and financially taken advantage of, and I want to warn others before they make the same mistake.

Maria, the representative I dealt with, was dishonest and evasive. She made promises that were never fulfilled, misrepresented what I was paying for, and once the payment was made, all accountability disappeared. When I raised concerns and asked for clarification or a refund, I was either ignored or given vague, unhelpful answers.

This is not just poor customer service — it’s deceptive conduct. The whole interaction felt manipulative and scripted, as if I was dealing with someone trained to string me along just long enough to make a sale. If you’re considering booking with them — don’t. Save yourself the money, time, and stress. There are many reputable travel agencies out there; this is not one of them. Maria was dishonest agent who tried every tack tick on me!!! I asked for a refund everything was blamed on me. I definitely will be escalating this further!! And every one who had been scammed by maria or this company should tooooo!!! We have legal framework in the united kingdom thank god for that!! So we must Use our rights against these scammers!

Maria booked found me a ticket to Washington at a good price. She persisted in contacting me even during the weekend to confirm and book the flight.

My experience was very good and nice. The person helping me was Maria, she was quite good mannered ane helpful as she tried hard to look for the best flights and offered me the best options. Overall the service was very pleasant.

I needed help and was trying find good flight tickets. Maria helped me and was of a very nice manner. Also she was quite polite and patient when helping and giving us lots of options of flight tickets. It was a very pleasent experience overall.

Miss Maria was very polite, helpful and courteous. For all those past days she helped us a lot and gave us many options for the flight tickets.

Customer service was helpful and courteous. Customer provided and advised important information.

Denise helped me to secure a flight and followed with voucher worth of £300 from my previous cancellation.

Good customer service agent Maria was very helpful and will to solve any issues during our process for our flight ticket but at the end she manage to get a fair price for y family and I