Pay Smart Carpets Reviews 

2.789
•
TrustScore 5 uit 5

4,8

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I don't usually do reviews BUT this company deserves my time. Chris the fitter has done an amazing job to quality standard that is rare to find these days.Polite,clean,freindly and focused on perfect... Toon meer

Beoordeeld met 5 van de 5 sterren

From start to finish the service has been smooth sailing - the chap that came to see us initially guided us to best flooring for us and went through all the payment options so clearly. Then Chris who... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Excellent service from start to finish. Really happy with my herringbone vinyl. I got it in my hall and livingroom. It’s very classy. Fitters were friendly ang did an excellent job. Highly recomm... Toon meer

Beoordeeld met 5 van de 5 sterren

Charlotte was so personable, knowledgeable and professional. She explained the whole process so precisely and everything worked like a dream. Excellent service. I was really happy... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Vloerenwinkel

Geschreven door het bedrijf

We offer quality Carpets, Vinyl and Laminate flooring with flexible payment options from just £10 a week. With no credit checks and 0% interest through our in-house credit, we make flooring affordable. Our services cover the North West, Yorkshire, Scotland, North East & South Wales.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

3K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,8

Alle reviews

(2.789)

1.228 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Gaps in my carpet

Gaps in my carpet. Broke skirting boards! Didn't cut properly! Awful! Won't use again!

5 augustus 2026
Logo Pay Smart Carpets

Antwoord van Pay Smart Carpets

Hi Alexander, we’re sorry to hear you’re unhappy with the fitting. We’ve tried to contact you to discuss the issues raised and work towards getting these resolved.

Please contact our customer service team on 03300 412999 or customerservices@paysmartcarpets.com with your details so we can look into this further and help put things right.

Beoordeeld met 5 van de 5 sterren

Lovely service

Lovely service

11 augustus 2026
Review zonder uitnodiging
Logo Pay Smart Carpets

Antwoord van Pay Smart Carpets

Thank you for the review, Ursula! We’re pleased you had a great experience with us and appreciate your feedback!

Beoordeeld met 5 van de 5 sterren

Quick and easy

Quick and easy! The agent made me feel so comfortable, fitted within weeks! Minor issue on the day, the carpet was cut short! Fitter got straight on the phone and it was sorted with minutes! Stunning quality carpets! Will definitely be using again

11 augustus 2026
Review zonder uitnodiging
Logo Pay Smart Carpets

Antwoord van Pay Smart Carpets

Thank you for the review, Hannah! Great to hear you had a positive experience from start to finish. We know getting new flooring can be stressful, so if any issues do arise, we always try to get them resolved as quickly as possible. We’re pleased you love your new carpet.

Beoordeeld met 5 van de 5 sterren

Fitters very polite .cleaned all the…

Fitters very polite .cleaned all the rubish up and put in bin bags
Would definatly recommend

11 augustus 2026
Review zonder uitnodiging
Logo Pay Smart Carpets

Antwoord van Pay Smart Carpets

Thank you for the review, Kathleen! We’re pleased you had a great experience with us and really appreciate the recommendation!

Beoordeeld met 5 van de 5 sterren

Stunning carpets

Stunning carpets. Great service

28 juli 2026
Logo Pay Smart Carpets

Antwoord van Pay Smart Carpets

Thank you for the review, Lindy! Great to hear you’re happy with your new carpets and the service. We appreciate your feedback!

Beoordeeld met 5 van de 5 sterren

I wish I could give this company more…

I wish I could give this company more than 5 stars I love my new bedroom carpet it compliments my bedroom furniture finishs my redecoration off now thank you so much my new cushion floor looks and feels better no more cracking laminate everyone please go with this company you won't be disappointed and monthly payments are great

4 augustus 2026
Logo Pay Smart Carpets

Antwoord van Pay Smart Carpets

Thanks so much for your wonderful review, Beverley! We're delighted to hear you love both your new bedroom carpet and cushion flooring. It means a lot that you chose us, and we're so pleased we could help complete your home. Enjoy your new floors, and thank you for recommending us!

Beoordeeld met 5 van de 5 sterren

Fitters were A+ can,t still believe it…

Fitters were A+ can,t still believe it took them two & half hours to fit my hard flooring in the living perfect love it it's opened the livingroom up,this is the second time I've used paysmartcarpet had no problems from them from start to finish I will be having my kitchen floor done by them next highly recommend them to anyone who is looking for new flooring.

10 augustus 2026
Review zonder uitnodiging
Logo Pay Smart Carpets

Antwoord van Pay Smart Carpets

Thank you so much for your lovely review! We're delighted to hear you're so pleased with your new flooring and that our fitters did such a great job. We really appreciate you choosing Pay Smart Carpets again and look forward to helping with your kitchen floor soon. Thanks again for your recommendation!

Beoordeeld met 4 van de 5 sterren

It's helped me get my new stair carpet…

It's helped me get my new stair carpet in monthly instalments witch was better for us at affordable prices

10 augustus 2026
Review zonder uitnodiging
Logo Pay Smart Carpets

Antwoord van Pay Smart Carpets

Thank you for your review, Ashley. We're so pleased we could help you spread the cost with affordable monthly payments and get your new stair carpet fitted. We hope you enjoy it for many years to come.

Beoordeeld met 1 van de 5 sterren

Just dont

I was constantly harassed when I couldn't pay 10 on a week cause I had my bank card stolen. I had texted to tell you about this matter. I had never missed a payment. So I will not be using your company again.

11 augustus 2026
Logo Pay Smart Carpets

Antwoord van Pay Smart Carpets

Thank you for your feedback, Linda. We're sorry to hear about your experience. We appreciate that unexpected situations can arise, and we're disappointed to learn you felt harassed during what was clearly a difficult time. We'd welcome the opportunity to look into what happened and learn from it. If you're happy to do so, please get in touch on 03300 412999 or customerservices@paysmartcarpets.com so we can put things right.

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service, from booking to fitting the process has been brilliant. The fitter even hoovered after the carpet had been put down!

4 augustus 2026
Review zonder uitnodiging
Logo Pay Smart Carpets

Antwoord van Pay Smart Carpets

Thank you for the review, Monie! Great to hear you had an excellent experience from booking through to fitting.

Beoordeeld met 5 van de 5 sterren

Very smooth process from Craig coming…

Very smooth process from Craig coming out discussing options and showing samples. Carpet was fitted in one week and the guys who came in did a great job even bagged up the rubbish to make it easier.

4 augustus 2026
Review zonder uitnodiging
Logo Pay Smart Carpets

Antwoord van Pay Smart Carpets

Thank you for the review, Ross! Great to hear everything went smoothly and that the fitters did a great job.

Beoordeeld met 5 van de 5 sterren

happy with Job

happy with Job

28 juli 2026
Logo Pay Smart Carpets

Antwoord van Pay Smart Carpets

Thank you for the review! We’re pleased to hear you’re happy with our service.

Beoordeeld met 5 van de 5 sterren

Your fitter was excellent

Your fitter was excellent, great communication very polite. My carpets look great fitted fantastic, extremely pleased with result he done a quality finish.

7 augustus 2026
Review zonder uitnodiging
Logo Pay Smart Carpets

Antwoord van Pay Smart Carpets

Thank you for the review, Ashleigh! We’re so pleased you’re happy with your carpets and the quality of the finish!

Beoordeeld met 5 van de 5 sterren

Amazing

Amazing service, I paid over time and kept adding rooms on for a complete overhaul for the house, they've been very patient and understanding.
Once all my flooring was paid for it was so easy to arrange a fitting date that suited me and just paid for the fitting of the rooms I wanted fitting on the of fitting.
The fitting service was Amazing, great professional people outstanding Finnish and Quality of work.
All down to earth, great people and easy to get along with along with.
I would definitely recommend Pay Smart Carpets for all your flooring needs.

7 augustus 2026
Review zonder uitnodiging
Logo Pay Smart Carpets

Antwoord van Pay Smart Carpets

Thank you for the review, Jon! We’re pleased you’re happy with the fitting and quality of the finished work.

Beoordeeld met 5 van de 5 sterren

Super excellent service

Super excellent service

7 augustus 2026
Review zonder uitnodiging
Logo Pay Smart Carpets

Antwoord van Pay Smart Carpets

Thank you for the review, Portia! We’re pleased you had a great experience with us!

Beoordeeld met 5 van de 5 sterren

Very professional the lady that…

Very professional the lady that measured up was brilliant and very easy to deal with and the lady that came out and fitted the carpet was also superb clean and quick very happy with end results was not a easy staircase to carpet

7 augustus 2026
Review zonder uitnodiging
Logo Pay Smart Carpets

Antwoord van Pay Smart Carpets

Thank you for the review, Ross! We’re pleased you’re happy with the finished result.

Beoordeeld met 5 van de 5 sterren

Absolutely unbelievable service

Absolutely unbelievable service. Fantastic job

7 augustus 2026
Review zonder uitnodiging
Logo Pay Smart Carpets

Antwoord van Pay Smart Carpets

Thank you for the review, Gosia! Great to hear you had such a fantastic experience and are happy with the finished job.

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer