PicStop Reviews 

837
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Great customer service as I was trying to find out a little more information about a product I was looking to get. Paul called me on their call back service and gave me alot of good advice which h... Toon meer

Beoordeeld met 5 van de 5 sterren

I had some issues with PayPal while trying to order my dwarf 3 smart telescope and ended up having to call PicStop who sorted out the problem really quickly for me They are very helpful. Their prices... Toon meer

Beoordeeld met 5 van de 5 sterren

They delivered promptly and on time. When I noticed a couple of dints, which ultimately were identified as manufacturer issues, Gary sorted everything out with no fuss and quickly. They did everythi... Toon meer

Beoordeeld met 5 van de 5 sterren

Just reviewing my accounts and came across PicStop account. They do not have "Delete account" button like some companies, but still after emailing them yesterday they acted very swiftly and today my a... Toon meer

Bedrijfsgegevens

  1. Telescoopwinkel
  2. Verrekijkerwinkel
  3. Mobiele telefoonaccessoire winkel
  4. Computer & laptop accessoires
  5. Elektronicawinkel
  6. Fotowinkel

Geschreven door het bedrijf

Established in 2000 in the Isle of Man, we specialise in optical, photographic and digital accessories and sell a wide range of products such as telescopes, binoculars, camera accessories, USB flash drives, memory cards, and much more, but with a particular focus in photography & computing. PicStop is 100% online, we have no retail outlets but have multiple warehouses in the UK & Isle of Man, we offer our products for sale across a number of marketplace channels and, of course, our own website where you can normally find the best rate for a product. We have authorised reseller status for many of the brands we stock, including Celestron, Vanguard, Skywatcher, Kingston, Samsung, SanDisk, and many more. You will find us on the "where to buy" section of many manufacturer websites. Apart from our competitive pricing, our consistent high level of service is what we believe sets us apart from our competition, online companies live and die by their reviews and with the growth of social media and the power this has it has become even more important to offer a better than just good service.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

837 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 100% van zijn negatieve reviews beantwoord

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4,9

Alle reviews

(837)

98 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Good honest company

Good honest company. I had ordered the wrong product. They were very professional and polite and processed the return and issued a refund without question.

4 oktober 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Picstop experience

I was looking for an online shop that sold flash storage, and I have found it in Picstop.

There are many places online that sell these items, but you have to be careful as there are unfortunately many counterfeit copies of said storage that are markedly inferior. I've learnt not to purchase USB flash drives through Ebay, and even Amazon third-party sellers as they have a tendency to be counterfeit items.

I performed research, and found Picstop are a genuine seller of Sandisk Usb's. The prices are good, and the delivery was prompt. Plus, there is a point loyalty system for registered members, which comes in handy.

I have bookmarked Picstop for any future flash storage.

Highly recommended.

2 oktober 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Outstanding customer service

Purchased a camera bag last year, Vanguard VEO ACTIVE 53 Trekking Backpack order came super quick, my partner loved it, there was an issue with the bag recently and we raised a warranty claim, Picstop got back to me very quickly and the part was replaced very quickly. The customer service was excellent from Joe, thank you so much for all your help. Other companies need to offer customer service like these guys do! Well done.

7 oktober 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

£40 to return an item

£40 to return an item . It hadn't left the warehouse when I cancelled my order so I could buy a better tripod from them.
This was refused with sarcasm. The item was then sent to Aberdeen to then be sent back for no reason.
Risk of damage to your property for no reason and all of that distance travelled for nothing.
Your man stated he had 25 years doing this job and knows best.
I know he could've picked up the phone or emailed the warehouse this product was stored and he didn't.
Absolute joke.

26 september 2024
Logo PicStop

Antwoord van PicStop

Hello,
Order Placed: Sep 26, 2024, 03:23 am
Customer emails to cancel: Sep 26, 11:55 (x8+ hrs later)
At this point, the order had already been shipped (picked-up) earlier that morning. We were not able to cancel the order at that point, however, we offered to accept a return or allow the customer to reject delivery. What followed was an email conversation of almost 30 emails with staff here and calls to the carrier by the customer. Had we genuinely been able to cancel the order when you first asked, we would have done, the resulting situation had no winners.
Thank you.

Beoordeeld met 5 van de 5 sterren

Always good service

Same as usual. Fast service with good tracking and with the confidence to know that you are getting a genuine product.

23 september 2024
Beoordeeld met 5 van de 5 sterren

Customer service like going to a real life shop

PicStop supplied the camera bag I was looking for quickly and at the cheapest price. I subsequently changed my mind and returned the bag. The courier messed up the return but PicStop customer support were engaging, patient and helpful as I sorted the problem. Just like dealing with a photography shop round the corner. I will be using them again.

30 september 2024
Review zonder uitnodiging

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